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Crowne Plaza Hotel London Ealing

4.0 of 5 Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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Certificate of Excellence 2014
Crowne Plaza Hotel London Ealing
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Crowne Plaza Hotel London Ealing
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431 reviews from our community

Traveler rating
    150
    182
    62
    21
    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel London Ealing
See the most recent reviews
Norwich, United Kingdom
Top Contributor
55 reviews 55 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 27, 2014

This was a late booking and we got a great deal including breakfast. Be aware if it is not included in your deal it is £17.50 each!! Room was great, air con, mini bar, safe, toiletries. The room had a Desk and plenty of storage (414). Breakfast was OK, but the staff were poor. We went into breakfast about 8... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
Top Contributor
99 reviews 99 reviews
43 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed October 20, 2014

Booked a one night here for a theatre trip when we wanted to drive and therefore car parking was important. Hotel was good value and literally a few metres away from the Hanger Lane Central Line tube station. Unfortunately for us this was closed on our visit, so we had to walk about 5-10minutes down Hanger Lane to the Park... More 

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive comments; we hope to be able to welcome you back in the not too distant future. Kind regards Gordon Stewart General Manager More 

Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 15, 2014

Good rooms. Good breakfast. Attentive staff. Problem at check in dealt with well. Had 5 people on 1 booking and staff dealt with it all quickly and efficiently. Ideal location for tube to London. Taxis booked by reception arrive in no time. Despite being on hanger lane roundabout it is not a noisy place. Hotel interior is well maintained and... More 

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your comments and I am very proud to note that you experience this on a consistent basis; hope to have you back with us again soon and you'll find new TVs in the bedrooms! Kind regards Gordon Stewart General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014

My boyfriend and I saw an offer for a city break staying at this hotel. We snapped up the deal and what a great find! It's location is a 2 minute walk from hanger station so perfect for what we needed! When we arrived the staff were helpful and polite. All facilities were clean and modern. The room wasn't as... More 

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your feedback, I am very pleased to note that you enjoyed all aspects of your stay with us. Hope to have you back with us soon; but can't guarantee you'll see celebrities every time. Kind regards Gordon Stewart General Manager More 

Pontypool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 9, 2014

Stayed here a few times with work and for pleasure. Good points.... Right opposite hanger lane tube, breakfast is ok. Bad points... Windows don't open - not even a crack to let fresh air in, check in always takes ages (even if it's just you there, they seem to do a lot of faffing!), loud aircon/heating system. Not bad but... More 

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your feedback and also thank you for being a regular guest with us. I do acknowledge your comments on the windows not opening and this is being investigated by our new owning company, with a view to finding a resolution. I wish to offer my apologies to the lack of... More 

Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

My family & I recently stayed at the Crowne Plaza Ealing. The beds were comfortable & the rooms very clean. Even with the proximity to the busy street, the noise level was minimal. Staff was extremely helpful & professional. They were all responsive to any needs. Breakfast was included in our package. It was very good. The location near public... More 

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your great feedback; hopefully you'll have a reason to return to the UK and us in the not too distant future. Kind regards Gordon Stewart General Manager More 

Edmonton, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2014

Our stay at the Crowne Plaza in Ealing was great. The rooms were well appointed, and clean. The nicest thing about the hotel was the breakfast that welcomed you in the morning. Access to central London was easy using the Tube station across the way. I would return to this location.

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to ad your positive feedback and glad our breakfast helped give you a great start to your day. kind regards Gordon Stewart General Manager More 

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 1, 2014

Really nice rooms, nice hotel. Good location, which is situation right next to the hanger lane tube station and is a 30 min Tube ride into central London. Only small issue I have, as I stay here quite alot, is that from my experience the service front the desk is not always consistent and it can take time to check... More 

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for the feedback and I appreciate your loyality to the hotel. We have gone through a significant recruitment drive on with our Reception team and I am sorry that you have felt a lack of consistency as they are completing their training. Kind regards Gordon Stewart General Manager More 

Wigan, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2014

Brilliant hotel. Excellent service, great breakfast, lovely spacious clean room and right next to Hanger Lane Underground station, which is on the Central line 25 mins into central London. Have stayed in this vicinity many times and this is the best all round value for money. Rooms very comfortable, comfortable beds and pillows. Don't be put off by the fact... More 

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your detailed positive feedback; we look forward to welcoming you back again. Kind regards Gordon Stewart General Manager More 

durham
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 16, 2014

On a busy main road, but only a 5 minute walk from Hanger Lane Underground. Our room was spacious and remarkably quiet, considering the amount of traffic outside. Tea and coffee making facilities were good and replenished daily, as were our towels. Beds were made up and rooms cleaned, also on a daily basis. Air conditioning was available at no... More 

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive and detailed feedback. We hope to welcome you back in the not too distant future. Kind regards Gordon Stewart General Manager More 

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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing England
Hotel Style:
#242 Luxury Hotel in London
#292 Business Hotel in London
#322 Romantic Hotel in London

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