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Crowne Plaza Hotel London Ealing

4.0 of 5 Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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Certificate of Excellence 2014
Crowne Plaza Hotel London Ealing
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Crowne Plaza Hotel London Ealing
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431 reviews from our community

Traveler rating
    150
    182
    62
    21
    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guernsey
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a lovely surprise we had staying at this hotel. Booked it at the last minute at a reasonable price because we were going to the Ace Cafe and it was close by. The hotel was really nice, clean and comfortable.

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Kirkcudbrightshire, Scotland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for just 1 (Friday) night in order to attend a seminar being held in the hotel the day after. I would suspect that the hotel is used more during midweek because it was virtually deserted. Consequently, I had no problems booking in and was able to obtain a room at the rear of the building, which I... More 

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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I made reservation for 2 beds but was given 1. Also internet had a charge. Other than that the staff was helpful and room was clean. Location was the key for selecting this hotel. The train station is across the street and it is a couple of hundred dollars cheaper than staying in the city.

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georgetown, ontario
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked of a holiday inn in Canada and flew all night to London. Easily arrive at the hotel at 9am to unpack, change and attend an important business meeting. Despite over70 nights per year in holiday inn/crowne plaza I was met with uncaring desk service, and told to come back for 2 pm. No effort to check me in early,... More 

Was this review helpful? Yes 1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. I was disappointed to read your review and feedback regarding our service in both the reception and bar areas. Whilst check in is only from 2pm we have many requests for early arrivals and our reception team will normally do everything within their power to assist if rooms... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at the Crowne Plaza Ealing most weeks and I would like to say thank you to Joe Cunningham on reception for making me feel so welcome, I am always greeted with warmly, professionally and most importantly with a smile. It makes working away from home on a regular basis bearable. Thanks Joe, See you again soon.

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Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. As with many other regular guests, our staff play a significant role in the welcome and comfort experience provided by this hotel. I am glad to read that Joe has contributed to your stay and he will be delighted with your kind words and feedback. Thank you once... More 

Felixstowe, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed over New Year for two nights. Club room on the ground floor was excellent.Very comfortable and use of club lounge as well. Breakfast was a bit of an issue on the first day as we thought it was included in the price - club continental served in the club lounge is. Would look at this brand again now we... More 

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Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Our standard rooms are very spacious with our club and feature club providing even more room for those longer stays. Except my apologies for the issue you experienced with your breakfast and heating. We are actually in the process of renewing all our air conditioning units so this... More 

Brussels, Belgium
Top Contributor
53 reviews 53 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 26, 2014

We spend three nights at this hotel which is very well situated to visit London if you come by car. The price of the car park is reasonable and the hotel is very close to the tube station, which brings you to the centre of London within 20 to 25 minutes. The room was good, beds comfortable. The bathroom was... More 

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Glad you found our location suitable for your recent stay. We are currently in the process of giving the whole breakfast an overhaul during which we will also review the pricing structure. I hope you will be able to enjoy the new layout during your next visit with... More 

Brussels, Belgium
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 23, 2014

We spent 3 nights in this hotel to attend a show at the Wembley Arena, room was nice clean, and could not complain about any aspect of the room, air conditioning has to be on a little because to open a window is nothing but traffic noise. Breakfast was in our opinion disappointing. I am not fond of buffet style... More 

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Glad you found our hotel suitable for your Wembley event - our location is favoured for these type of occasions as you can after all see the stadium from your bedroom window! We have now reviewed our breakfast offering which will receive a complete overhaul over the coming... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

I was a guest of the Crowne Plaza Hotel last Friday where I not only spent my night but I also organized a Private Christmas do for the company where I work. Great venue ..We where able to get the restaurant room & the Bar for all for our self .. ! Easy to reach by public transports, free car... More 

Was this review helpful? Yes 1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Veronica, Thank you for taking the time to review our property. It was very nice to meet you on the night and from what I saw it certainly looked like your guests were all having a fantastic time! Asdren was delighted with your feedback and thank you for your kind words relating to all our other staff also. Thank... More 

Aldershot, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 3, 2014

Hotel is directly on Hanger lane, but had a room which faced away from the road which was good. Comfortable room, nice bathroom, restaurant was good. Parking is slightly limited and access is not particularly well sign posted.

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Glad you enjoyed your room and our restaurant. We are having a number of updates in our rooms so do look out for these during your next stay! Kind Regards Andrew van Eeden More 

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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Number of rooms: 131
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing England
Hotel Style:
#242 Luxury Hotel in London
#295 Business Hotel in London
#321 Romantic Hotel in London

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