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All 1,073 London hotels

Crowne Plaza Hotel London Ealing

4.0 of 5 Hotel   |   Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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78%
Ranked #334 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Janine J Ashford, England, United Kingdom
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383 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Ashford, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good rooms, comfy beds and polite staff. The parking is limited so you need to make sure that you get there early. The bar is nice and it is open until fairly late so good if you want a nightcap. Depends which room you get but the traffic can be a little noisy from the gyratory.

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your positive feedback, particularly pleased that you found the staff polite. Kind regards Gordon Stewart General Manager More

newton abbot
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay,staff very helpful and friendly, room one of best I have ever stayed in. Evening meal excellent - I recommend Chief's Specials ( I had fillet steak ,it was tender and of highest quality) Club Room Breakfast was good . I would highly recommend this hotel.

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive feedback; hope to have you back with us again in the not too distant future. Kind regards Gordon Stewart General Manager More

Northampton, United Kingdom
Top Contributor
81 reviews 81 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend & I stayed here for a long weekend.We had lunch in the resturant we both had saugers & mash very nice .We also had a lovely bottle of wine £20.95 the best bottle all over the week end it was so good we had another on Saturday night .Staff very very friendly. Just over the rd from Hanger... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive feedback and hopefully we can welcome you back again in the not too distant future. Kind regards Gordon Stewart General Manager More

Loughborough
Contributor
19 reviews 19 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here again for a long weekend and once again we were really impressed with the hotel and hotel staff. Really comfy beds, clean rooms and great access to the tube. The staff were very accommodating and friendly. We will definitely stay here again.

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your comments and very pleased to see we hit the mark for you again. Kind regards Gordon Stewart General Manager More

Boulder, Colorado
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't felt compelled to write a tripadvisor review until now, but I must say I was extremely impressed with this hotel. I am visiting England for work but wanted to tack on a few days of sightseeing beforehand. I was looking for an inexpensive hotel close to a tube stop, so I booked this hotel online through a third... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your very positive feedback and we hope to be able to welcome you back in the not too distant future. Kind regards Gordon Stewart General Manager More

Widnes, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay in many Crowne Plazas across the world. This is the worst so far. Not that its bad, it's just a poor reflection on the brand. CRT tv, windows that are locked, poor air con and a shower that is a hose with a shower head! Is this really what Crowne Plaza's are about? Tired hotel in need of... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, first and foremost please accept my sincere apologies that the hotel did not meet your expectations. However, I am pleased to be able to inform you that the TVs is just one area of siginifcant investment in the hotel over the coming months. To end on a more positive note, thank you for your comment on the staff.... More

Numansdorp, The Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel with friendly staff. The (twin) room we had booked was spacious and modern. The beds were just amazing, I haven't slept so good in months! :) We had a room on the first floor at the backside of the hotel and during the night we haven't heard any sound from in- or outside at all, amazing. The breakfast... More

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for the 5 star review; we look forward to welcoming you back on your next trip to London. Kind regards Gordon Stewart General Manager More

Paris, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel's location is great. very close to shopping areas and eating. Reception staff always friendly and helpful. They also gave us locations of places of interest. The rooms were spacious and great. Excellent standard of cleanliness. We also liked their breakfast, it was surprisingly good! We will definitely stay there again!

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your very complimentary comments; I am very proud to read your feedback. Hope to have the opportunity to welcome you back in the near future. Kind regards Gordon Stewart General Manager More

west midlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed here in June for one night stay pre One Direction Concert. It was easy to get to straight off the North Circular, parking at the hotel (for a fee but worth it as safe). It is 3 miles to Wembley and the hotel will book a taxi for you, if you ask them they will also book your return... More

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your positive detailed review following your stay with us. We hope to welcome you back, when you have a reason to come back to London. Kind regards Gordon Stewart General Manager More

Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2014

The normal hotel I use was fully booked. However I was so pleased stay here and will be staying again when in the area. From the moment I checked in the service was impeccable. I had a Club Room and the lounge is a lovely added extra. I had Burger in the bar which was very tasty and the service... More

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your positive feedback following your recent stay with us. Hopefully, we can now become your regular hotel of choice. Apologies for the issue with the taxi booking. Kind regards Gordon Stewart General Manager More

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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#222 Luxury Hotel in London #271 Business Hotel in London #318 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza London Ealing is ideally located on the Hanger Lane Gyratory System close to Wembley (3 miles) and Heathrow Airport (12 miles) and with easy access to Central London by car or public transport. The hotel is also directly next to Hanger Lane Tube Station, on the Central Line of London's Underground. The hotel is also walking distance from Park Royal leisure park with restaurants and cinema. The Crowne Plaza London Ealing is ideally located to Europe s newest and largest inner city shopping centre, Westfield Shopping Centre. Only four stops away on the Central Line or a short drive by car.Five floors with 131 guest rooms, of which all were refurbished 2008. All rooms offer individually controlled air-conditioning as well as private facilities including tea/coffee making, trousers press, hair dryer, direct dial telephone, satellite TV, in house movies, wireless Internet connection, triple glazed and 24-hour room service. Club and Feature Club rooms are available on request with four piece bathroom suites, LCD TVs and MP3 player connections as well as exclusive access to the hotel's Club Lounge. West 5 Brasserie and Bar on the lower ground floor are the ideal destinations for unwinding, drinking and dining. For those seeking fitness revive Health Club with steam room is complimentary to all hotel guests. The hotel also offers 5 modern, light and professional meeting rooms. ... more   less 
Number of rooms
131

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