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Crowne Plaza Hotel London Ealing

4.0 of 5 Hotel   |   Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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Ranked #338 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
CooperJRP Wigan, United Kingdom
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399 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wigan, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Brilliant hotel. Excellent service, great breakfast, lovely spacious clean room and right next to Hanger Lane Underground station, which is on the Central line 25 mins into central London. Have stayed in this vicinity many times and this is the best all round value for money. Rooms very comfortable, comfortable beds and pillows. Don't be put off by the fact... More

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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your detailed positive feedback; we look forward to welcoming you back again. Kind regards Gordon Stewart General Manager More

durham
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On a busy main road, but only a 5 minute walk from Hanger Lane Underground. Our room was spacious and remarkably quiet, considering the amount of traffic outside. Tea and coffee making facilities were good and replenished daily, as were our towels. Beds were made up and rooms cleaned, also on a daily basis. Air conditioning was available at no... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive and detailed feedback. We hope to welcome you back in the not too distant future. Kind regards Gordon Stewart General Manager More

Delhi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Holiday Inn London Ealing is well located between Heathrow airport and central London which is ideal for travelling either on business or vacation.It is not a luxury hotel but full care has been taken to make the guest comfortable. Beds are very comfortable. Bathrooms have basic amenities and are kept clean and the rooms have a TV and refrigerator also.

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your feedback. I was most pleased to read that you found the hotel clean and was good value. Kind regards Gordon Stewart General Manager More

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with 3 friends. Good, clean and comfy hotel. Super nights sleep. However, I packed my cossie for the steam room as advertised on the web site, only to be told there wasn't one any more. Internet free, but have to sign in first which asks you to pay! Gym good with lots of equipment. Hotel well placed for... More

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Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel with great access to the tube - just outside. As a PC member you get the free wi-fi,(worth £14) free drink voucher, newspaper etc. Recommend booking a club room so you get access to the lounge which provides quality tea and coffee, water and evening drinks. Breakfast was typical of other CP hotels and plentiful. The room... More

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for the positive review; hopefully you'll have reason to return again in the not too distant future. Kind regards Gordon Stewart General Manager More

Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best run hotel I have stayed at for some time, amazingly clean very helpful staff, high quality breakfast worth the money originally £17 they will reduce it to £14 if you book it in advance, late bar, a nice quiet hotel. 20 minutes from central London will be staying again.

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your positive feedback; hopefully you will be back with us again soon. Kind regards Gordon Stewart General Manager More

Jeddah, Saudi Arabia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is a good location but entrance to hotel not well sign posted. Reception short staffed. The parking is charged but was available for the three days we stayed. Rooms were clean and plenty of light. The Wi-Fi connection is not easy... have to call reception and it takes at least 5 mins minutes for them to answer and... More

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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your feedback and I acknowledge all of your comments. I am pleased to be able to tell you that approximately 2 million is scheduled to be spent on refurbishment and enhancement of the hotel. Including external signage, high speed broadband, new TV system and internal soft refurbishment. Kind regards Gordon Stewart General Manager More

London, United Kingdom
Top Contributor
58 reviews 58 reviews
51 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I rate 4 stars as long you can book the hotel for under 100 GBP incl. bfast, otherwise 3 stars. It is a lower end CP, comparable with CP Docklands and a bit under LHR. Not to be compared with CP City but is also entirely different price range. For visiting London, this location is not great. Yes tube is... More

Was this review helpful? Yes 4
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for adding your feedback. I am most proud to read your comments about how the hotel presents and its cleanliness. Breakfast offering (and service) is an area that is currently under review and we will address this in the near future. Kind regards Gordon Stewart General Manager More

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 3 nights to spend our Bank holiday weekend. This is not our first visit here. Hotel is in an excellent location, just at the end of M1. Good parking facilities, thought crowded we always find a space to park. There is a charge but very reasonable. Reception staff very quick and efficient and booking... More

Was this review helpful? Yes
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for taking the time to add your feedback, which in the main is very positive. Apologies that the steak and speed of service did not meet your expectations. We have since launched a new menu and use new suppliers. Kind regards Gordon Stewart General Manager More

Leigh, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

Stayed here for 5 days while working in Whitehall, and I found the location very good. The local tube station is 200yds away under the subway (Hanger Lane), and Westminster is 50 mins away..! The trains seem to be every 4-5 mins apart, so the service is there when you need it. The hotel itself is very nice; modern and... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear reviewer, thank you for your positive feedback and we hope to be able to welcome you back again in the near future. Kind regards Gordon Stewart General Manager More

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Additional Information about Crowne Plaza Hotel London Ealing

Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel London Ealing 4*
Number of rooms: 131
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Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Crowne Plaza Hotel London Ealing England

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