We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel London Ealing

Hotel website
Hotel deals
Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel London Ealing
Professional photos View all
Browse nearby
Crowne Plaza Hotel London Ealing
Add Photo Write a Review

511 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    175
    215
    70
    28
    23
See reviews for
63
204
37
118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (124)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (98)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is amazing and like my second home! The rooms are spacious, clean and the staff are friendly, polite and very helpful - especially the front desk and breakfast staff! I would definitely recommend this hotel as it has close links to the motorways and public transport (Hanger Lane tube station is on the door step)!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

This is a really nice hotel with good spacious clean rooms, friendly staff and good food.Tube station right outside, 20 mins into London City. Would definitely stay here again if coming to London or visiting the area around. Good parking, but we never used as it's easier to get the tube everywhere.

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Our spacious rooms and location with regards to the tube is two great features of the hotel and it’s good to read that you found these beneficial. The car park is as you mentioned a great option also as you can always travel to the hotel being located... More 

Bournemouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

After a few weeks of hotel searches and reading reviews my husband and I booked the Crowne Plaza for the 12th July (My Birthday) for a 1 night stay after seeing Ed Sheeran in concert. We arrived at the hotel about 5pm and was told by the very miserable receptionist that our hotel room had been double booked and we... More 

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for your review. With the hotel being in close proximity to Wembley stadium it is of course very popular during event days and the 3 consecutive concerts by Ed Sheeran proved a very busy period. I would like to apologise for the way in which your booking was handled especially taken the occasion. It was not... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, location and cost. Nice big, clean rooms, REALLY good buffet breakfast. Tube station literally on door step as you walk out of reception. Only issues we had was went to leave on morning and discovered a car had blocked me in, in a space meant to be there. Reception staff did sort out out straight away though. Other... More 

Was this review helpful? Yes 1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Good to read you enjoyed our spacious bedrooms and the wide selection from our breakfast buffet. With regards to the car parking, we have reallocated and painted the car parking grids which seem to have caused confusion with some of our more frequent visitors - glad we could... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a Friday night for one night personal visit. I am a IHG member and stay at a lot of Holiday Inn and Crowne Plaza hotels, mainly for business. Had a brief wait during check in, no priority for IHG members as with other hotels but this is not an issue for me personally. 95% of my hotel... More 

Was this review helpful? Yes 1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. Let me start by thanking you for your continued support as a Platinum Rewards Member not just in Crowne Plaza Ealing but, through all our IHG properties. With limited Club and Feature Club bedrooms available, we try our utmost to accommodate all Platinum and Spire Members but, this... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stopped here for a long time now with regards to work. What stands out is the level of service from the front desk to the restaurant staff. Elise behind reception always looks after the customers and so do the guys on the ground floor! It's a great place to stay, and they cater to all an individuals needs.

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. We have a great team here at the hotel and I know that our staff know most of our regular customers by name. It is always nice receiving positive feedback surrounding our staff which I will definitely share with the team! Thank you once again for your feedback.... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the moment I stepped into this hotel I was not taken seriously at all! I had the email confirmation in my hand, but upon telling them my name they said I did not have a reservation and that there were no rooms to stay in. Once I had shown them my confirmation email and argued my point for a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear rmitch441, Thank you for your review regarding your recent stay at Crowne Plaza London - Ealing, UK. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

CHG21
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed here for one night, we was going to see ed Sheeran in concert so wanted somewhere pretty close to Wembley stadium, although it was pretty pricey for what it was I guess they charged more as they knew it was going to be a hectic weekend with people going to see Ed Sheeran, the hotel... More 

Was this review helpful? Yes 1
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Charlotte G, Thank you for taking the time to review our property. From what I have heard the concert sounded fantastic with great response and I am glad we could play a small part in this overall experience! The proximity to Wembley does make this hotel very popular for events and it is always advisable to book as far... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here as was really good price and close to Wembley. Got back hotel late on night of Ed sheeran but the reception helped get a taxi sorted l. They helped with tubes and everyone we met were so nice.. Stay here as it's easy to get everywhere and a great hotel.

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Robert D, Thank you for taking the time to review our property. Glad you enjoyed your stay with us and I am sure the Ed Sheeran concert made the weekend just a little bit more special! Hope we see you soon for another concert visit. Regards Andrew van Eeden More 

Bodmin, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here as a base for concert at Wembley Stadium. Great service and advice from reception staff. Food was great even though we only had breakfast and used room service for a small supplement. We would definetly use hotel again and recommend to friends.

Was this review helpful? Yes
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this review

Dear Guest, Thank you for taking the time to review our property. With Wembley on our doorstep it does help to make the arrangements around an event just that little easier and comfortable. Thank you for your kind feedback surround the service which I will be sure to share with the relevant staff. Hope we can welcome you back in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

306 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (114)
Viewed
View from room (4)
Viewed
Bathroom (11)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (16)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (192)
Viewed
Dining (31)
Viewed
Room/suite (82)
Viewed
Hotel & grounds (45)
Viewed
Business center/function rooms (5)
Viewed
Other (29)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near London
1.3 mi away
DoubleTree by Hilton London Ealing
1.5 mi away
Holiday Inn London - West
Holiday Inn London - West
#487 of 1,052 in London
4.0 of 5 stars 171 reviews
1.3 mi away
Hotel Xanadu
Hotel Xanadu
#217 of 1,052 in London
4.5 of 5 stars 181 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Premier Inn London Hanger Lane
0.9 mi away
Hotel 55
Hotel 55
#338 of 1,052 in London
4.0 of 5 stars 302 reviews
2.2 mi away
Novotel London Wembley
Novotel London Wembley
#1 of 10 in Wembley
4.5 of 5 stars 531 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay