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All 1,073 London hotels

Crowne Plaza London Kensington

4.0 of 5 Hotel   |   100 Cromwell Road | Kensington, London SW7 4ER, England
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Ranked #148 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
KJ84037 Salt Lake City, Utah
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1,297 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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English first
Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

London is among the most expensive cities in the world and the accommodations are often very pricey without being particularly nice. The Crown Plaza is well maintained, friendly, and well located in South Kensington close to a number of transit options and the museums. There are number of good restaurants and stores in the area. This is a solid 4... More

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Senior Contributor
47 reviews 47 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First impressions make this an appealing option for business of social travel. The location of this hotel is ideal for visiting the Royal Albert Hall without being directly on its door step, also other attractions. Gloucester Road tube station (2 minute walk away) enables you to get back to Liverpool Street with ease. We had room 306 which over looks... More

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Sydney, Australia
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed for 11 nights at the hotel in June and thoroughly enjoyed our time here. The location is outstanding with Gloucester Road tube station a few minutes walk away and buses operating along Cromwell Road in front of the hotel. The Piccadilly Line is out of service until December 2014 but the District and Circle Lines... More

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Orange County, CA
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here in July 2014 during London's first warm weather of the summer and boy, were we glad we had chosen a hotel with air-conditioning! Americans take such a thing for granted, but most of northern Europe doesn't have such a thing. Trust me and spend the extra bucks. Our room was large (yes, really), had a navigable shower... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Unexpectedly stuck in London on a Friday night, I was pleasantly surprised to find an affordable vacancy at this hotel, just 5 minutes' walk from the nearby Gloucester Road station with its connection to the Circle and District London Underground lines (the Piccadilly line is temporarily closed at this station for refurbishment works until late 2014). Across the street there... More

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Abu Dhabi, United Arab Emirates
Top Contributor
62 reviews 62 reviews
25 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here July 2014 family of 4 in a deluxe room with 2 double beds. It was a little over our budget but we were really pleased with the hotel location (right on the central and Picadilly lines) and with it being walking distance to the Museums and even to Harrods. Our room was quiet, comfortable and spacious, and... More

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Burgess Hill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night using my IHG points. I don't normally go for the whole 'I am an important Platinum Member' thing, but one of the perks of this status is fast check in. It took 20mins to get my key with only one person in front of me. This is not acceptable in my opinion. Similar issues on... More

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12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Let's start with food. The breakfast buffet, which is 15 pounds for adults (kids, even our 15-year-old, eat free) or included when you stay in an executive level room (more on that later) is worth every pence. Let me just list some of the delicious, fresh, unprocessed food served each morning... carmelized pear and fudge yogurt, bread, croissants, broiled tomatoes,... More

Was this review helpful? Yes 1
Melrose, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here on what must have been the hottest weekend this year. The hotel is calm, cool, pleasant and spacious, but best of all was the unfailing helpfulness of the staff. The reception staff could not have been more welcoming, and they responded promptly and positively when I requested a more spacious room. We were delighted... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My introduction to this hotel was emailing back and forth about the rate and feeling somewhat frustrated by their customer service. After booking, we watched the rates go way down. I wanted them to refund part of the rate we pre-paid, which they would not do. I finally got them to comp the difference, which we used for tickets to... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Hyde park(3)
  • Piccadilly line(3)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
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Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#109 Luxury Hotel in London #123 Family Hotel in London #133 Business Hotel in London #138 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 
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