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Crowne Plaza London Kensington

4.0 of 5 Hotel   |   100 Cromwell Road | Kensington, London SW7 4ER, England
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Ranked #136 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Bennkers London, United Kingdom
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1,290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is one of my favourites within the group. No upgardes were availible so I was given Club Lounge access as I'm an IHG Platinum Ambassador. Room was great. Very comfortable with nice furnishings and facilties. The restaurant was a little bit of a let down as it lacked ambience and the food was slightly mediocre. My one gripe... More

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Haltwhistle, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I found this hotel online and having stayed at the Crowne Plaza in Birmingham I decided this would be a good choice. It has been lovely. The hotel is smart and clean. The staff are very friendly and helpful. Serkan in the bar and Evelyn in the Umami restaurant only two of the great staff. The rooms are a decent... More

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kent
Top Contributor
134 reviews 134 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed here for one night so he could gain points as he is a platinum IHG Member, We arrived before check in time at the hotel and wanted to leave our bags so we could visit Sloane Square, when the lovely Receptionist realized that my Partner was an IHG Platinum member we was checked in immediately... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear girliegirl123, Thank you so much for choosing to stay with us during your trip to London. We love looking after our valued IHG rewards Platinum members and I’m pleased we were able to upgrade you to one of our duplex suites. Our club lounge is an ideal spot to relax after a long day – we offer complimentary refreshments... More

Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've stayed in a good many of the hotels around Gloucester Rd and South Kensington but from now on we'll always be returning to this one. The hotel has a lovely feel about it and the staff are brilliant - we were greeted on arrival and told that we could have a room immediately if we wanted (it was only... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Jenny P, Thank you very much for taking the time to review your stay with us. I’m very pleased you ahd the opportunity to try our duplex suite – these are ideal for spreading out as they feature a living area downstairs and bedroom upstairs. I hope we can welcome you back soon! Kind regards, Simon Wood Guest Relations... More

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

From the moment our Concierge Raj met us, helped us and went out of his way to make us feel welcome, we knew we were on a winner. Located in a great area of Kensington across from the Waitrose market and a Starbucks, KFC and Burger King if you have children (we never went to these). The Gloucester Road Tube... More

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Scotland
Contributor
20 reviews 20 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed with family for three nights. Requested quiet room overlooking garden and request was made. Room was spotless with nice new bathroom. Very much enjoyed the whole ambience of the hotel. Lovely helpful staff with a good feel about it from the reception to the bar and concierge. Would not hesitate to return for a future visit. The hotel is... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear ScotlandCRM, Thank you very much for your lovely review of our hotel. I am delighted you felt able to award us a 5-star rating like so many of our other guests. Our garden is very special indeed – not many London hotels can boast a one-acre garden. It’s a perfect space to relax and enjoy a coffee, especially when... More

Washington DC, District of Columbia, USA
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at this CP, having normally stayed across the road at the HI. We were admirably greeted on arrival and lucky to get an upgrade to a Suite. The room was amazing, a duplex unit with the bed/bath on the top floor; great facilities and wonderfully decorated and clean. We were on the front of the... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Nick H, Thank you for choosing to stay with us during your time in London and for your fantastic review! I have passed your kind comments onto Rossella who will be delighted to read how much you enjoyed your stay. Half of our rooms face Cromwell Road but the windows in these rooms are all triple-glazed and as you... More

Walsall, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We used the Crowne Plaza as a base to visit the Royal Albert Hall and take in a west end show. The hotel is literally across the road from Gloucester Road tube station and getting there from Euston, via Green Park was easy. The Albert hall is a fifteen minute walk away, so ideal for us. The west end is... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear RayE1954, Thank you so much for your review. I am very pleased you enjoyed your stay with us and that our staff were able to look after you so well during your small inconvenience. Our club lounge is indeed a fantastic spot to relax and enjoy complimentary drinks and canapés. We also serve a complimentary breakfast there each day... More

Alicante
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in one of the suites for my birthday. Unfortunately the suite was nothing like the photograph we had seen on the internet. It had 2 double beds and a bathroom upstairs and a lounge downstairs. It would have been fine had we not been sharing with our 15 and 11 year old sons! The hotel was full... More

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Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Catherine H, Thank you for taking the time to review your stay with us. I’m sorry that we didn’t meet the high expectations that we set ourselves but I was pleased to read how well our staff looked after you so well and that you enjoyed your weekend with us and that you were able to enjoy our beautiful... More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a very enjoyable stay at this hotel. The staff was always on hand to help and offer info. It had a nice bar area and the Turkish bartender was very friendly and is an asset to the hotel. The room was clean and comfortable with everything you would need. It's very close to the tube station,which was handy.

Was this review helpful? Yes
Simon W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Emmyrobbo, Thank you for your review. I’m so pleased you enjoyed your stay with us and that Serkan – our barman – looked after you so well. I look forward to welcoming you back again. Kind regards, Simon Wood Guest Relations Manager More

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Hotel Summarization (Beta)

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Piccadilly line(3)
  • Hyde park(3)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#97 Luxury Hotel in London
#108 Family Hotel in London
#134 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Official Description (provided by the hotel):
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 
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Also Known As:
Crowne Plaza Kensington Hotel
Crowne Plaza Kensington Hotel London
Holiday Inn Kensington
Holiday Inn London
Crowne Plaza London Kensington England

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