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All 1,055 London hotels

Crowne Plaza London Kensington

4.0 of 5 Hotel   |   100 Cromwell Road | Kensington, London SW7 4ER, England
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Ranked #145 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
KateODw Melbourne, Australia
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1,355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was in a superb location!!! Fantastic cafés & restaurants nearby ... Short walk to South Kensington with lots of amazing cafés Hotel was close to hop on & off bus stop which was good Hotel room standard but not really great for a family of four Recommend researching tours carefully as concierge could not help us book Buckingham... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Was very happy with the hotel. The staff was very polite. Close to the tube, restaurants and pubs. The breakfast was very good and they served gluten free bread. They got empty for glutenfree and they run to the store and bought a new bread. Took only 5 minutes.

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Corralitos, California, United States
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved how close to the tube stop (Gloucester) this hotel was, and two blocks from the Victoria and Albert too! Breakfast was excellent. The room itself was dark and serviceable, nothing special. I wish they had bathrobes. But no other complaints. The convenience alone recommends it, the rest is cream on all cakes.

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Chardgirl, Thank you for choosing Crowne Plaza London Kensington Hotel. We are glad to hear that your are pleased with your stay with us. Looking forward welcoming you back in the hotel soon. Kind Regards, Joanna W More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We came in very early after a long flight from Melbourne & the staff were very understanding and checked us in after a quick breakfast at the hotel. Kids loved the breakfast, hotel was about 15min walk to the Natural History Museum. Gloucester road train station is a 2min skip in front of the hotel also KFC Burger King opposite... More

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Morken M, Thank you for choosing Crowne Plaza London Kensington Hotel. We are glad to hear you are pleased with your stay with us. Looking forward welcoming you back in the hotel soon. Kind regards, Joanna W More

Chippenham
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent one night here after proms in the park. Check in was fast and easy and room was ok but rather dated, as club members we were not upgraded as on other visits in other Crowne plaza hotels we have stayed in. we had a card left on the bed on our return which said club card and a... More

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IHGCare, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear JennyPaul, Thank you for taking the time to review our hotel and for being an IHG Rewards Club member. I am delighted to know that you found our staff friendly and that you had a smooth check in. On the other hand, please accept our sincere apologies if there were any shortfalls, particularly with some room amenities. I have... More

Ghent Belgium
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed for a couple of days and had a very relaxed stay which made our business trip much easier ; warm welcome & motivated staff ! Close to Olympia station & walking distance from nice bistro 's . WILL BE BACK !

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Christoph, Thank you for choosing Crowne Plaza London Kensington Hotel. We appreciate your time for giving this review. We are also glad to hear that your stay with us was relaxed and you enjoyed your time. Looking forward welcoming you back soon. Kind reagds, Joanna W More

Dublin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here and had a nice time.Staff friendly and polite.Room very comfortable and clean with nice touches like complementary bottles of water and chocolate bars in the tea / coffee container..Shower a bit dodgy in that the heat came in pulses and hard to control and maintain an even temperature.Breakfast room on 2 occasions ran short of cereal bowls... More

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Adelaide, Australia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally located in Kensington close to the underground rail as well as being close to the hop-on hop-off bus tour system. The hotel is a quality hotel but does need updating. The staff are friendly, attentive and helpful. This hotel was ideal for our recent short stay in London. The air conditioning in the rooms are not... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a lot going for it . . . location just steps from restaurants, shopping and most of all transportation. The tube is steps away as is bus/tour stops. The lobby is small but inviting but the big secret is the beautiful courtyard in back with its landscape, furnishings and libations which provide a welcomed retreat from busy... More

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Malmesbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent the weekend here. Location was brilliant. Hotel was great - a relaxing place. The staff were absolutely superb, they were so pleasant and helpful.Thanks to Serkan-the Turkish Barman for creating excellent birthday cocktails! Thanks to Laura for great service. Well Done to everyone.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Piccadilly line(3)
  • Hyde park(3)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
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Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England

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