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Crowne Plaza London Kensington

#163 of 1,058 Hotels in London
Certificate of Excellence
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100 Cromwell Road | Kensington, London SW7 4ER, England
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Crowne Plaza London Kensington
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1,827 Reviews from our TripAdvisor Community

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Athens
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Been here many times in the past. It is always one of my first choice. One of the best locations - almost opposite metro stations - direct line to heathrow airport. Good value for money. Great rooms and breakfast. Helpful staff. Definitely one of my chooses.

Helpful?
1 Thank George_01092009
Cambridge, Massachusetts
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is great hotel by all standards! Comfort, service, attention, facilities, personnel, concierge, all rate world quality, The motto of the hotel is if your experience is not a 10, just let us know! There was no need to let them know because everything was perfect, indeed grade 10. Breakfast included is varied and delicious, room service is also very... More 

Helpful?
Thank ajfs
La Plata, Buenos Aires, Argentina
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check-in was quick and easy. I loved the detail that they informed me I had some parcels waiting for me. In many hotels I have to ask for them: they have everything ready and Crowne has not charged anything for having them:many chains are doing that, which I believe at least undue. Good for Crowne. Location is convenient: just across... More 

Helpful?
2 Thank AndreaF_11
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Gold member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Liverpool, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I stayed here for 3 nights from the 29th of January having been to this hotel many times. From the moment we entered the hotel we had very friendly greetings and first rate service. The reception area, public rooms , restaurant and bar are very welcoming. In particular the staff in the restaurant and bar are friendly... More 

Helpful?
Thank Barry M
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us once again. It's something our staff takes great pride in, so we value your feedback. We look forward to your next stay with us. Sincerely, Stelios Markou Guest Relations Manager More 

Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Being a very frequent guest of this hotel and travelling only for business, after 12 hours of long work and daily travel, Gabi the bartender will take the best care for you. A good word, a good glass of wine or a mastered espresso or a bite to eat will be served by him with high care and attention.he is... More 

Helpful?
1 Thank catalin c
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again again soon. We will additionally pass on your feedback to Gabi. Sincerely, Stelios Markou Guest Relations Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

What a fabulous place to stay! Beautiful rooms, friendly ultra helpful staff. We stayed in a club room and had a complementary bottle of wine delivered to our room! We also had access to the crowne plaza club- quiet breakfast area, complementary canapés and drinks in the evening, superb!Highly recommended, will definitely stay again. Thoroughly enjoyed our stay.

Helpful?
1 Thank rgn64
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

atlanta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok the perfect hotel, staff and location. First the best the Latvian Bartender..Aneese (sp) what a wonderful lady! Thanks ! The restaurant manager was nice as well. The executive room served an excellent breakfast! But was a bit lacking in the evening snacks When you arrive at Heath Row board the Piccadilly Line to Cromwell Road. the perfect location to... More 

Helpful?
1 Thank mike30309
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

chelsea
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

The Crowne Plaza is in a perfect location for a visit to London – the museums in South Kensington, the Royal Albert Hall, Harrods in Knightsbridge and Kensington Gardens are all within walking distance. The hotel is minutes from Gloucester Road tube station (on District and Piccadilly Lines) giving easy access to Covent Garden, Buckingham Palace and other tourist attractions.... More 

Helpful?
1 Thank ellenkeegan
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Brindas, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

located in the Hearth of London. Might be a bit of a pain if you need to travel in rush hours, but that's for the city, not for the hotel, which has excellent service, smooth check-in, check-out process, clean, nd tidy.

Helpful?
1 Thank Zlotan
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Tetbury, England, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Always a pain stopping over on ones own but at least here the staff do there best to make you feel welcomed. From check in to breakfast, yes still here. But do get a club room as lounge great staff this morning excellent to vikki last night who arranged dinner for me in the lounge. Highly recommend. be safe

Helpful?
Thank Peter H
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Stelios Markou Guest Relations Manager More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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