We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London Kensington

4.0 of 5 100 Cromwell Road | Kensington, London SW7 4ER, England
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Crowne Plaza London Kensington
Professional photos View all
Browse nearby
Crowne Plaza London Kensington
Crowne Plaza London Kensington
Crowne Plaza London Kensington
Write a Review

1,496 reviews from our community

Traveler rating
    710
    593
    151
    28
    14
See reviews for
612
393
75
184
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1496)
  • Mar-May only
    (330)
  • Jun-Aug only
    (387)
  • Sep-Nov only
    (365)
  • Dec-Feb only
    (414)
All months
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels in London. Clean and comfortable room. The bed was just a dream.The service was on top, staff was friendly. wish I was there to enjoy the experience with my family. I'll most definitely be back with my family.

Was this review helpful? Yes 1
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Ataa A, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to leave us your valuable review. We are so pleased to hear that you loved everything about the hotel. We look forward welcoming you back in our hotel with your family. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Just returned from a break at the Crowne Plaza. Great room,on sixth floor,feels that it was recently refurbished.Would recommend you take a meal in their restaurant,food was excellent also staff were excellent and very attentive. Would also like to thank front door staff as they made us feel so very much at home. Definitely worth a stay at the Crowne... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Alan S, Thank you for choosing The Crowne Plaza London Kensington Hotel. We are pleased to hear that you have enjoyed your stay with us, especially the newly refurbished rooms on the 6th floor. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Orlando, Florida, United States
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I travel to London frequently on business and stay often at this hotel. The rooms are decent size for London and they are being refurbished. As of February 2015 I believe floors 5 &6 are finished in the new design. The hotel is directly across from Gloucester road tube station and just down the street from the natural history museum.... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Stephen B, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. I am pleased to hear you have enjoyed your stay with us. As you have mentioned in your review, our hotel is getting redecorated and our guests can enjoy better stay. We look forward welcoming you back in our hotel... More 

Israel
Top Contributor
50 reviews 50 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Crowne Plaza London Kensington is very well positioned; next to the Gloucester road underground station with District, Circle & Piccadilly lines and easy access to/from Central London and Heathrow Airport. Bus 74 (also a night line 74N) stops in front of the hotel. Albert Hall, Victoria and Albert Museum and Natural History Museum are within a walking distance. Supermarkets, Boots... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear einavi, Thank you for staying with The Crowne Plaza London Kensington Hotel and for leaving us your review. We are pleased to hear you had a good stay with us and would return to stay with us. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

The Hague, The Netherlands
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is adequate, nothing very special, a bit overpriced. the room was a bit small with no view whatsoever The service was good, although a continental European adapter could not be provided. The restaurant has good Asian food

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Leon v, Thank you for staying with The Crowne Plaza London Kensington Hotel and for leaving us your review on your stay with us. We are sorry to hear that we were not able to provide you with an European adapter, and this issue has been dealt with. We hope we will have the opportunity to welcome you back... More 

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Been to lots of hotels in London, I finally love this hotel and would love to stay here whenever we are in London, because of good location, convenient to shopping , night out, site seeing, restaurant. Our room is beautiful 125 , recommendable duplex room, enjoyed the club lounge,

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Nieva H, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your review. It is always nice to hear when our guests have enjoyed their stay with us. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkopwska-Isker Front Office Manager More 

Solihull, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Really lovely hotel, with friendly and helpful staff. Rooms were a good size and the bay window with seating in the club bedroom gives a great view of the bustling road beneath. My only complaint about the room would be the air on is slightly noisy but you need it on as the rooms are very warm. It was definitely... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear FunkyDiamond, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to review your stay with us. From your review we can see that you have enjoyed your stay with us. We are always pleased to hear that our guest had a good stay with us. We look forward welcoming you... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

A refurbished hotel, which looked smart enough, but certainly didnt wow. We did have huge problems with a broken AirCon unit, which inly blasted out hot air (Room 512). The location is ok, if in a busy main road. The room, quite standard, but clean and tidy. Staff, polite and friendly.

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Andrew W, Thank you for choosing The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review on your stay with us. I am sorry to hear that you have experienced some inconveniences with the AirCon in your room. The issue has been forwarded to the relevant department, which has dealt with it. I... More 

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right across the road from Gloucester Rd tube (on the District, Circle & Piccadilly lines) and easy access to supermarkets, 10 minute walk to Earls Court and 15 Minutes to Knightsbridge and great museums - almost impossible to be any more central.... All this great location and friendly and helpful staff - on everything. Was particularly impressed by the staff... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Seanster, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to leave us your valuable review. It is always a pleasure to hear when our guest have a great time staying with us. Our staff always try their best to accommodate our guest so that the guests feel like at... More 

Nottingham, United Kingdom
Top Contributor
131 reviews 131 reviews
82 hotel reviews
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ww stayed in a club room echo was amazing as it was a suite with an exterior terrace. It would be awesome in summer but as it was winter I did persevere and sit outside as it was so lovely to be blue to do this in central London. The suite included club access and this was a bonus, free... More 

Was this review helpful? Yes 1
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear charlie_dog, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your review. It is a pleasure to hear you had a great stay with us, and would visit us again. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza London Kensington? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Piccadilly line(3)
  • Hyde park(3)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Booking.com, IHG, HotelTravel.com, LondonMarketing.com, Priceline, Cheap Tickets, Hotwire, Agoda, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Crowne Plaza London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Hotel Style:
#125 Family Hotel in London
#128 Luxury Hotel in London
#136 Business Hotel in London
#163 Romantic Hotel in London

695 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (261)
Viewed
Room/suite (80)
Viewed
Bathroom (35)
Viewed
Hotel & grounds (34)
Viewed
Dining (13)
Viewed
View from room (11)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (86)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (382)
Viewed
Amenities (78)
Viewed
Deluxe Two Double Bed Room (48)
Viewed
King Club Room (54)
Viewed
Restaurants and Bars (31)
Viewed
Superior Duplex Suite (92)
Viewed
The Hotel (33)
Viewed
Twin Club Room (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Dining (11)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (5)
Viewed
View from room (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood