We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London Kensington

4.0 of 5
100 Cromwell Road | Kensington, London SW7 4ER, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza London Kensington
Ranked #149 of 1,081 hotels in London
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com CrownePlaza.com Expedia.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

1,004 reviews from our community

Traveler rating
    471
    390
    104
    23
    16
See reviews for
Families
350
 
Couples
248
 
Solo
57
 
Business
123
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
auckland
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

First stay at this hotel having changed from my usual one across the road. Internet much faster which is important when on business. The club lounge was a welcome surprise although the service for breakfast was a little inattentive. Rooms modern and comfortable. Will choose room without internal door next time as i could hear the room next door very... More

Was this review helpful? Yes
See 2 more reviews by thepaulharper for London
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 16, 2013 NEW

Gloucester Road, London, is my favourite location. I normally arrive at Heathrow around 6:00am and thus find travelling on the tube very convenient (and cheap). When you take away the 2-way expenses on Heathrow Express and taxi to your hotel, you can easily upgrade to a 3-4 stars' hotel like Crowne Plaza Kensington instead of staying in a less comfortable... More

Was this review helpful? Yes
Mumbai (Bombay), India
Top Contributor
69 reviews 69 reviews
59 hotel reviews
Reviews in 48 cities Reviews in 48 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

Chose this hotel last autumn since my "usual suspects" from previous London stays were either too expensive or fully booked. Loved this place and returned this month for four nights. Was really satisfied overall ; as a platinum member was upgraded to a suite which was superb in all respects. Great bed, perfect spacious bathroom/toilet, great fittings, ironing board, ample... More

Was this review helpful? Yes 1
See 8 more reviews by gammo for London
Hampshire
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

My wife and I stayed for one night in May. This was so we could do the moonwalk in Battersea. Nice room and very tidy, shower room great. We only really slept in the very large comfy and clean bed. The staff could not of been more helpful. Arrived at 13.20hrs to be told room not ready until 14.00hrs went... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2013

Stayed 1 night early May 2013 with my wife & adult child coming from Paris before flying back to USA the next day. We had deluxe room which had 2 double beds. Room was good size for 1 or a few nights. Location very convenient- across the street from the tube with 35 minute direct trip to Heathrow, or about... More

Was this review helpful? Yes 1
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 13, 2013

Dear Rick150 Thank you for leaving a review, I am so glad you enjoyed your brief stay with us. Our rooms are indeed a good size and are above average for London Hotels. Our deluxe rooms which all have 2 double or queen size beds, are ideal for families. I do hope you will be back again soon, hopefully for... More

Cheltenham
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 8, 2013

Myself, husband and two children stayed at the Crowne Plaza for one night over the May bank holiday weekend. We arrived at the hotel at 11.15 am expecting the receptionist to tell us our room wasn't ready but it was, which was a nice surprise. The receptionist was friendly but didn't advise us where to have breakfast or the times... More

Was this review helpful? Yes 1
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 9, 2013

Dear BacardiCheltenham Thank you for leaving a review, I am so pleased to read that you enjoyed your stay with us and that you would recommend it to others. It's a shame that you didn't enjoy the nearby Garfunkles restaurant; on yuor next visit you should try our restaurant. We have a full menu in the lounge as well as... More

Bristol, UK
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed here for three nights and it is a nice, recently refurbished hotel. The reception staff are friendly and helpful. For readers who don't know London this hotel is convenient for the Royal Albert Hall and some of the major museums (Science, Natural History and Victoria and Albert). The club rooms are spacious and well equipped although perhaps a... More

Was this review helpful? Yes 3
See 6 more reviews by Barry_in_Bristol for London
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 8, 2013

Dear Barry-in-Bristol Thank you for leaving your review of our hotel. I'm glad to read that this is your 3rd visit now and hope you will return many more times. Our Club rooms are indeed great value and the exclusive club lounge offering a complimentary breakfast, also offers complimentary soft drinks and snacks all day and a complimentary full bar... More

Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

One night stay booked last minute. Arrived at 1030 and was impressed by a warm welcome and the room being ready. Receptionist was very helpful and pointed out useful hotel features. Room was modern and well presented - spotlessly clean with an extremely comfortable bed, lovely decor and modern functional bathroom. Lovely touch was the aromatherapy spray on the bed.... More

Was this review helpful? Yes 2
See 2 more reviews by Nrm2 for London
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 8, 2013

Dear Nrm2 Thank you for the feedback. I am glad you enjoyed your first visit to us so much and hope you will return again soon. So sorry that you were disturbed by smokers outside your window - we will ensure that staff use the designated smoking area which is well away from guest room windows. Best regards Lawder Smith... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 4, 2013

We stayed for 6 nights at the hotel in the last week of April. This was our return stay at the hotel which we had stayed many times before under the name of Holiday Inn but has been upgraded to Crown Plaza a few years ago. We returned to this hotel not only for the clean and nice room (especially... More

Was this review helpful? Yes 3
See 2 more reviews by WXYZ_BPP for London
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 8, 2013

Dear WXYZ_BPP Thank you for your review of our hotel, I am glad you enjoyed your stay with us. I will certainly ensure that the maintenance issue is fixed in the room and will remind our housekeeping team to ensure that rooms are not given back to reception to let until they are perfect. I am so pleased that you... More

Stockholm, Sweden
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2013

We stayed for three nights and thought this hotel was very good value. The staff was very professional and helpful and it was easy to store your bags before check-in time. We got really good tips from the concierge on where to go with our kids, even down to the best playground in the area.

Was this review helpful? Yes 2
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review
May 8, 2013

Dear Lorraine S Thank you for leaving feedback on your stay. I am glad you enjoyed yourselves and that you found our great concierge team to be so helpful and knowledgeable. We look forward to seeing you again soon. Best regards Lawder Smith General Manager More

 
 
Crowne Plaza London Kensington
Enter dates 1 night 2 nights
 
Millennium Bailey's Hotel London Kensington
Great value on a similar hotel
London, England
4 of 5 stars 1,421 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in London
Trendy
base2stay Kensington
base2stay Kensington 4.5 of 5 stars 1,805 reviews
Family-friendly
Hotel 41
Hotel 41 5.0 of 5 stars 1,109 reviews
Luxury
Hilton London Tower Bridge
Hilton London Tower Bridge 4.5 of 5 stars 1,717 reviews
Good for business
Doubletree by Hilton Hotel London - Westminster
Doubletree by Hilton Hotel Londo... 4.5 of 5 stars 2,620 reviews
Show Prices ABS:HotelCheckRates-d189735?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d614236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d275581?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these London hotels
Millennium Bailey's Hotel London... 4.0 of 5 stars 1,421 reviews Holiday Inn London Kensington Fo... 3.5 of 5 stars 1,788 reviews Crowne Plaza London - The City 4.5 of 5 stars 834 reviews Rydges Kensington London 4.0 of 5 stars 236 reviews
Show Prices ABS:HotelCheckRates-d193070?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d193133?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293286?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d199140?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1,081 hotels in London, ranked by popularity

Been to Crowne Plaza London Kensington? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(39)
  • Tube station(33)
  • Great location(24)
  • Gloucester Road tube(15)
  • Club room(13)
  • Holiday inn(12)
  • Hyde park(9)
  • Natural history museum(6)
  • Friendly and helpful(5)
  • Double beds(4)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#98 Family Hotels in London
#102 Luxury Hotels in London
#182 Business Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Hotels.com, Cheap Tickets, AsiaRooms, Olotels, Priceline, Agoda, Venere and HotelsClick so you can book your Crowne Plaza London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza Kensington Hotel
Holiday Inn Kensington
Holiday Inn London
Crowne Plaza London Kensington England

Owners: What's your side of the story?

If you own or manage Crowne Plaza London Kensington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza London Kensington
Enter dates & see best prices* (from Booking.com, CrownePlaza.com, Expedia.com, and 9 more)
Enter dates 1 night 2 nights
Show Prices