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Crowne Plaza London Kensington

4.0 of 5 100 Cromwell Road | Kensington, London SW7 4ER, England
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Crowne Plaza London Kensington
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1,469 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Late Review: I stayed at Crowne Plaza Kensington 9 December to 14 December of 2011. Since recently joining TripAdvisor to write reviews for places I have seen and stayed, I decided to go back for this hotel because it was a very spectacular stay for me. At this point in time, I had arrived from Heathrow and utilized the tube.... More 

Was this review helpful? Yes
Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has got a wonderfully convenient position, it is situated very, very close to the Gloucester road underground station with three lines, unfortunately when I was there the Piccadilly line was under alterations, everything is close by. O.K. the entrance is not very impressive and glamorous and I would say that everything is "sottovoce", but we are in England... More 

Was this review helpful? Yes 1
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear livio b, Thank you for choosing The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review. We are pleased to know you had a good stay with us. We hope we will see you soon in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for a weekend on a sight seeing trip to London. Great location near tube, not far from Piccadilly Circus and the museums are a five minute walk away. Bus tour stops around the coner. The reception staff could be more through during checkin didn't know they had an outside area till second day. But the breakfast guys are fantastic... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Salugla, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your thorough review. The comments from our guests are highly appreciate and gives a chance to improve. We are also glad to hear that overall you had a great stay. We look forward welcoming you back to our hotel in near future. Kind regards,... More 

Milton Keynes, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed at this hotel for one night. Excellent location due to the fact that we needed to be at the Albert Hall for Cirque du Soleil that evening. Staff were very friendly & explained everything to us at the Reception Desk. We upgraded to a Club Room which was definitely worth it. Lovely room with huge... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Jen581, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. We are pleased to hear you had a pleasant time with us. We are sorry to hear that you experienced inconveniences with the shower power, but this has been reported to the relevant department and rectified. Look forward welcoming you back... More 

Manama, Bahrain
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights in November for a business trip. + Good location not far from London City and West End + Coffee shops, shopping center and railway station right across the street + Friendly staff + Comfortable rooms and decent bathroom space (for London hotels) + Very good gym in the basement + Free wifi

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear H B, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. We are pleased to know you had a good stay with us and we look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Crewe, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Crowne Plaza for a couple of nights. I found the staff to be very friendly and helpful. The location is hard to beat - close to the Tube, restaurants, museums etc. My room was comfortable, quiet (I had a garden view room), clean and well equipped. My only criticisms are the bathroom was small and the... More 

Was this review helpful? Yes 1
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear AJ_Worldtravel, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your review. We are happy to hear you had a nice stay with us. As I previously mentioned in my replies, our hotel is under redecoration and we kindly ask our guest to bear with us until it is finished. Hope we can have... More 

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just about to leave after 7 days here and thought I would write some comments. Nice hotel with a tube just across the road. Easy access to shops and eating options and close to the heart of town. Rooms are nice and when a light bulb blew it was replaced in 10 minutes with a phone call. Room service was... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Bpalmer68, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your review. We are glad you have an enjoyable stay with us. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night at the Crowne Plaza on the Cromwell Road. We were upgraded to a suite which was a nice surprise, and the staff couldn't have been more friendly and helpful. The rooms were of a good size (my mum stayed in a standard room) and were spotlessly clean with lovely little extras like bottled water, free... More 

Was this review helpful? Yes 2
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Boorassie, Thank you for choosing The Crowne Plaza London Kensington Hotel. We are pleased to hear you had a nice stay with us. I would also like to use this opportunity to let you know that our rooms are being redecorated and will have new outlook. We look forward welcoming you back in our hotel in near future. Kind... More 

Birmingham, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Picked this location due to a planned show at the royal Albert hall. Location great, hotel really good, lots of places to eat locally. Service is very good and rooms are decent even if there are 2 double beds and not a king sized bed. Would I stay there again....... Yes I would without a shadow of a doubt.

Was this review helpful? Yes 2
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Chris J, Thank you for staying with The Crowne Plaza London Kensington Hotel and leaving us your review. It is always a pleasure to know that our guests had a great stay with us and we look forward welcoming you back in our hotel in near future. Kind regards, Joanna WItkowska-Isker Front Office Manager More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With easy access to the Tube and buses(including a "big bus" stop), transport was a breeze. We never ate in the restaurant as there were plenty of breakfast and dinner options within walking distance. Great shopping along Kensington high street and other significant sights are close by( walking distance-if it's not raining).The staff were helpful and the standard of the... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Mark A, Thank you for choosing The Crowne Plaza London Kensington Hotel and taking the time to leave us your review. We are pleased to hear you had an excellent stay with us and we are always happy to know our guest had a good experience. We look forward welcoming you back to our hotel in near future. Kind... More 

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Hotel Summarization (Beta)

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Piccadilly line(3)
  • Hyde park(3)

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
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Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Hotel Style:
#125 Family Hotel in London
#127 Luxury Hotel in London
#146 Business Hotel in London
#163 Romantic Hotel in London

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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