We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London Kensington

#161 of 1,059 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
100 Cromwell Road | Kensington, London SW7 4ER, England
Special Offer
Save 10-30%
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza London Kensington
View Map
Add Photo Write a Review

1,824 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Liverpool, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My Wife and I stayed here for 3 nights from the 29th of January having been to this hotel many times. From the moment we entered the hotel we had very friendly greetings and first rate service. The reception area, public rooms , restaurant and bar are very welcoming. In particular the staff in the restaurant and bar are friendly... More 

Helpful?
Thank Barry M
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us once again. It's something our staff takes great pride in, so we value your feedback. We look forward to your next stay with us. Sincerely, Stelios Markou Guest Relations Manager More 

Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Being a very frequent guest of this hotel and travelling only for business, after 12 hours of long work and daily travel, Gabi the bartender will take the best care for you. A good word, a good glass of wine or a mastered espresso or a bite to eat will be served by him with high care and attention.he is... More 

Helpful?
1 Thank catalin c
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again again soon. We will additionally pass on your feedback to Gabi. Sincerely, Stelios Markou Guest Relations Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a fabulous place to stay! Beautiful rooms, friendly ultra helpful staff. We stayed in a club room and had a complementary bottle of wine delivered to our room! We also had access to the crowne plaza club- quiet breakfast area, complementary canapés and drinks in the evening, superb!Highly recommended, will definitely stay again. Thoroughly enjoyed our stay.

Helpful?
1 Thank rgn64
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

atlanta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Ok the perfect hotel, staff and location. First the best the Latvian Bartender..Aneese (sp) what a wonderful lady! Thanks ! The restaurant manager was nice as well. The executive room served an excellent breakfast! But was a bit lacking in the evening snacks When you arrive at Heath Row board the Piccadilly Line to Cromwell Road. the perfect location to... More 

Helpful?
1 Thank mike30309
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

chelsea
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Crowne Plaza is in a perfect location for a visit to London – the museums in South Kensington, the Royal Albert Hall, Harrods in Knightsbridge and Kensington Gardens are all within walking distance. The hotel is minutes from Gloucester Road tube station (on District and Piccadilly Lines) giving easy access to Covent Garden, Buckingham Palace and other tourist attractions.... More 

Helpful?
1 Thank ellenkeegan
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Brindas, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

located in the Hearth of London. Might be a bit of a pain if you need to travel in rush hours, but that's for the city, not for the hotel, which has excellent service, smooth check-in, check-out process, clean, nd tidy.

Helpful?
1 Thank Zlotan
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Tetbury, England, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Always a pain stopping over on ones own but at least here the staff do there best to make you feel welcomed. From check in to breakfast, yes still here. But do get a club room as lounge great staff this morning excellent to vikki last night who arranged dinner for me in the lounge. Highly recommend. be safe

Helpful?
Thank Peter H
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Stelios Markou Guest Relations Manager More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I use this hotel regularly for business plus stayed at the weekend to go to the theatre to see the great Billy Connolly . Facilities are very good but the best thing about the hotel is the staff who, without exception, are helpful friendly and happy Can't beat that !!

Helpful?
1 Thank peter t
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. ps Billy Connolly really is great! Sincerely, Stelios Markou Guest Relations Manager More 

Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I lived in London Kensington area 2 years, and stayed in Crowne Plaza Kensington for 3 times when going back to London. I will like to visit this hotel again for my next trip to London. This is a good choice for traveller who is looking for a quiet and safe but at the same time convenient hotel. It is... More 

Helpful?
1 Thank Eliza W
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Northern ireland
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with great staff. Stayed here a few times for both pleasure and business and can highly recommend it. The staff are great, the rooms very good for central London and excellent location opposite Glouster Road tube station. My first choice in London

Helpful?
Thank PaulAblenet
Joanna W, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

806 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (335)
Viewed
Room/suite (87)
Viewed
Hotel & grounds (44)
Viewed
Bathroom (37)
Viewed
Dining (16)
Viewed
View from room (11)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (138)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (382)
Viewed
Amenities (78)
Viewed
Deluxe Two Double Bed Room (48)
Viewed
King Club Room (54)
Viewed
Restaurants and Bars (31)
Viewed
Superior Duplex Suite (92)
Viewed
The Hotel (33)
Viewed
Twin Club Room (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (89)
Viewed
Dining (25)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Business center/function rooms (6)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
The Nadler Kensington
The Nadler Kensington
#67 of 1,059 in London
4.5 of 5 stars 3,028 reviews
South Kensington
Millennium Bailey's Hotel London Kensington
South Kensington
Hotel Indigo London Kensington - Earl's Court
Show Prices
Show Prices
Show Prices
South Kensington
The Kensington
The Kensington
#38 of 1,059 in London
4.5 of 5 stars 2,057 reviews
South Kensington
Millennium Gloucester Hotel London Kensington
City of London
Crowne Plaza London - The City
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay