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Crowne Plaza London Kensington

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100 Cromwell Road | Kensington, London SW7 4ER, England
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Crowne Plaza London Kensington
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1,652 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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Stoke-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel for a weekend with my friends. From first to last point in this hotel have been wonderful. Quick check in and helpful concierge. Newly furnished big room. Location is perfect and great garden at the backyard. Didn't use restaurant, so cannot comment. All the staff are pleasant especially great service by bartender Happy. Will definitely recommend... More 

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Inverness, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just back from a fantastic weekend in London hotel was brilliant clean comfortable welcoming easy to get to and get around London from. But what made our trip was the fantastic staff at the Crowne plaza especially Naveen, Gabrial and Happy.

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Waterford
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We absolutely loved our experience of the Crowne Plaza. After an hour long cab ride across crazy London streets we stepped into an oasis of calm. Friendly efficient staff at checkin left us check in and go to our room early. A friendly concierge helped us with our cases. The rooms (family room for us) had 2 double beds -... More 

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West Midlands, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

One night trip to visit the big museums nearby. The location is excellent; Gloucester Rd tube station is within a minutes walk and there is a Waitrose supermarket which stays open late opposite. The Hotel was well laid out, large spacious lobby in a modern style. All staff were courteous and discrete. Upon arrival we received an upgrade to a... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear CEBalfour, Thank you very much for choosing our hotel and sharing your opinion with us. Score 5 of 5, thank you. We are glad that our staff made all afford to make your stay even more enjoyable. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker More 

Houston, Texas
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I can highly recommend this hotel,especially for a family. The two story suite with a bedroom upstairs and sleeper sofa downstairs was perfect! The location is great and you will appreciate that the underground is only two blocks from the hotel entry. The lounge offers a nice breakfast with many selections, although I was surprised that they did not offer... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear MsNance-TX, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your enjoyed your time in our duplex suites. We are offering full English breakfast buffett in breakfast room- main restaurant. Club lounge has different selections of hot and cold dishes. I will forward your comment about beer in the bar to the F&D team... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed with family in April 2014. Comfortable stay with a good breakfast spread. However the black pudding(with pork blood) served during lent period along with breakfast was not a nice thing to do. Atleast a board with the name of the dish should have been displayed. We had to spit it out after biting into it. Close proximity to bus... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear rajsuja, Thank you very much for choosing our hotel and sharing your opinion with us. We are glad that your stay was good. I will forward your comments about breakfasts to F&D manager and his team. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Glasgow, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

there is little to fault in this hotel; the staff, food, service, location and amenities were outstanding. would recommend without hesitation. location is close to the Gloucester Road tube station which makes getting about very easy.

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear CGM1972, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your stay was great. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Seattle, WA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights in 2 connecting club suites for our group of 7. There was just enough room for everyone and the split configuration gave people a little privacy which was nice. It was great value for the money given the club access included breakfast and drinks throughout the day. They also had a lovely garden area at the... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear SusieASeattle, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your stay was good and we are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Istanbul, Turkey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our hotel is located very close to Gloucester Station which is very convenient for us, making it easy to travel. The rooms are really spacious with two double beds and we were really comfortable in staying as a family of four...The breakfast is really good with and the service is nice...All the staff are very friendly and helpful....There is a... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Nesliki, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your stay was great. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Pontypridd, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights at this hotel as our daughter was dancing in London on a weekend. We travel to London regularly and usually stay near Leicester square but unfortunately all the good hotels were full so rather disappointingly we booked the Crowne Plaza, Kensington. How wrong we were to feel disappointed - no more Leicester square for us.... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear SWilliams951, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your stay was great. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Hotel Review Summarization

What travelers say

  • Tube station(34)
  • Very good(19)
  • Great location(13)
  • Club room(7)
  • Holiday inn(5)
  • Front desk staff(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Two Double Bed Room (48)
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King Club Room (54)
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Superior Duplex Suite (92)
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The Hotel (33)
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Twin Club Room (46)

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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