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Crowne Plaza London Kensington

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100 Cromwell Road | Kensington, London SW7 4ER, England
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Crowne Plaza London Kensington
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1,521 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Jolla, California
Top Contributor
119 reviews 119 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel's location next to the tube station at Gloucester Road makes this hotel an extremely attractive choice: the tube station is nearly across the street, has a lift which comes in very handy for transferring to and from Heathrow airport, and is otherwise well-connected to tube lines most tourists will use. That said, if you have a car, this... More 

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Allentown, New Jersey
Top Contributor
81 reviews 81 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights at Crowne Plaza. It is a short walk, less than 2 minutes, to the Gloucester tube line and from there, you fan go almost anywhere in London. There were many places to eat nearby and pubs to go to. The staff at the hotel were nice. The beds were comfortable. The noise did not bother... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Anna A, Thank your choosing Crowne Plaza London Kensington as your London destination. We are glad that you have enjoyable stay with us and hopefully to see you again very soon. I will share this great feedback with other staff members and managements. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Ireland
Top Contributor
80 reviews 80 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nothing wrong with the hotel - I was here for a business trip. The rooms were actually a bit better than some other London hotels I've stayed at in this price range. The breakfast was a bit poorer though. Would be happy to stay again if location suited for another business trip.

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear GT-MPB, Thank you for you comments after your stay at Crowne Plaza London Kensington. I will share your feedback with our team and managements. We are looking forward to welcome you back. Kind Regards Joanna Witkowska-Isker More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 6 days ago NEW

My partner booked us a two night stay in london and chose this hotel due to it's high trip advisor rating and also value for money. A lovely presented hotel and very close to shops and tube station which is ideal for us. Staff were very accommodating and the room was modern and newly refurbished. Best bits- -The bed!!! Absolutely... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Steph C, Thank you very much for choosing Crowne Plaza London Kensington as your London destination. We will share you comments with our team and managements. Most of our bedrooms has been refreshed in last weeks with new décor. We are looking forward to welcome you back. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Hampshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

I originally booked to stay here for in February for my birthday. We had a reservation at a restaurant in Earls Court and the hotel was perfectly situated. The hotel seemed lovely and all the staff that we dealt with were super helpful. I was disappointed however, that our room on the first floor suffered from a loud, intermittent engine/motor... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Jane M, Thank you very much for coming back to our hotel and we are very glad that your stay was great. I will share this feedback with all staff members and managements. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager More 

Atlanta
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on a family vacation at this hotel for 5 nights. Following Trip Advisor, we asked for a refurbished room, which we got, but was smaller than we had hoped for and it could not accomodate the roll away bed we had asked for (hence 4 vs 5 stars). This is London afterall, so the 4 of us crammed... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear IntlTravPro, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review on your stay with us. We are glad to hear that you had a good stay with us and enjoyed our restaurant. We hope we will welcome you back in our hotel in near future.... More 

Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked two nights (Fri and Sat) with my partner. Over the road from Gloucester Road tube station, with ASK Italian, Burger King, Starbucks and Tesco and Waitrose in very close vicinity. We used this instead of breakfast as we are both quite picky and the charges for breakfast were excessive. Backing onto the garden, the room was quite close but... More 

Was this review helpful? Yes 1
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Jessica A, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your review. We are very pleased to hear that you are happy with your stay with us. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Bournemouth, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, clean and tidy, hi spec fixtures and fittings, lovely reception area with great staff and good sized rooms. Perfect hotel for sightseeing, shopping or a London getaway. In great location, close to tube station and amenities. Parking around hotel is free after 12.30pm on Saturday and free all day Sunday. Would recommend to anyone, especially if traveling in... More 

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Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear jamescusens18, Thank you for choosing The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review. We are very glad to hear you have had a great stay with us. We look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Berkshire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Got this hotel at a very discounted price. For London the room was large. It was perfect in every way. Also a good location to tube station in Gloucester road. Just across the road was a Garfunkels which we used for breakfast as hotel was rather expensive. Would try to use this place again. Staff were very professional and helpful.

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Brian E, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your review. We are pleased to hear that you have enjoyed your stay with us and we look forward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front Office Manager More 

Birmingham
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at quite a few hotels in London, the crown plaza has everything you could need. 2 min walk from the tube station, clean rooms, comfy beds and pleasant staff. My mum and i only stayed for one night but thoroughly enjoyed our stay. When we were checking out a member of staff came over to my mum and... More 

Was this review helpful? Yes
Joanna W, Front Office Manager at Crowne Plaza London Kensington, responded to this review

Dear Hayley O, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review. We are so pleased to hear that you and your mother have enjoyed your stay with us. We look froward welcoming you back in our hotel in near future. Kind regards, Joanna Witkowska-Isker Front... More 

Hotel Review Summarization

What travelers say

  • Tube station(35)
  • Very good(25)
  • Great location(19)
  • Club room(8)
  • Holiday inn(7)
  • Gloucester Road tube(6)
  • Front desk staff(4)
  • Piccadilly line(3)
  • Hyde park(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Two Double Bed Room (48)
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King Club Room (54)
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Twin Club Room (46)

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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