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All 1,073 London hotels

Hilton London Kensington

4.0 of 5 Hotel   |   179-199 Holland Park Avenue, London W11 4UL, England
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Ranked #485 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed today
Nanettemanior Sydney
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1,964 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
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English first
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed today NEW

We arrived at this hotel and found out our booking was booked for the wrong year! Glad the staff were accommodating and were able to provide us with a decent room. The hotel was within walking distance of Shepard's bush station and Shepard's bush market station and also near a Westfield. The Westfield shopping centre was very high-end, with pricey... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed today NEW

Good location close to tube and Westfield. Great view of tree lined boulevard. Tired but respectable while clean and quiet. Priced right. Staff responsive to service issue - water damaged ceiling complaint drew prompt and decisive response with quick escalation to necessary decision maker.

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Philadelphia, Pennsylvania
11 reviews 11 reviews
7 hotel reviews
1 of 5 stars Reviewed yesterday NEW

This Hotel is a Hilton? 1 They try to make us pay more 2 Lies so many lies 3 The rooms are very cheap trying to pass as renovated 4 The bathroom is small and the tub is hi up!!! Very dangerous 5 They said this was one of the best rooms they had Just go somewhere else

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Mumbai (Bombay), India
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A typical tour group hotel, best suited to handling groups that do not expect much service. Check in was confused as they couldn't separate a booking if two rooms into two names. I continued to be registered as my colleague for the entire stay. Room was prepaid yet Both if us been charged for the rooms again after check out.... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear keasdad, I was disappointed to learn of the difficulties you encountered during your business stay with us. Please accept my sincere apologies and rest assured, this is certainly not reflective of the usual level of service we provide to our guests on a daily basis. I would be interested to learn more about the poor experience you had with... More

Cleethorpes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is in a really good location for travelling on the tube . When we arrived had to wait slightly for check in but the young man who dealt with us was pleasant but when you saw him keep pressing buttons on his keyboard we knew there may be a problem but it he was trying to find us a... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear wpdiane, Thank you for taking the time to provide us with your feedback. I was pleased to learn that you enjoyed your stay with us but was disappointed that you experienced some difficulties when checking in. Please accept my sincere apologies for the inconvenience and discomfort caused when being allocated an occupied room. I have shared your feedback with... More

Teramo, Italy
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay in this hotel. The room was on the smaller side, but fully equipped. The bathroom was a little old, but perfectly acceptable and very clean. Nice big towels and really good toiletries, plus the tea and coffee available in the room made it very comfortable. The corridors were long and the carpets were a little... More

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stopped here for my Mother-in-Laws 60th, very lovely hotel, great location and underground links, nothing was too much trouble, would definitely recommend. The only negative I would give is the cost of the bottled water in the rooms, especially as we went on a weekend that was scorching hot !

Review collected in partnership with Hilton Hotels & Resorts

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Debbie B, I was so pleased to learn that you and your family had a great stay with us this month. I also hope that your mother-in-law had a fantastic 60th birthday! I am most grateful for your wonderful feedback and kind comments. We look forward to welcoming you all back to Hilton London Kensington in the future. Kind... More

11 reviews 11 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I have been to a few Hilton Hotels back in the states (prefer Mariott) and never had an issue. This hotel was barely decent. Staff was great, cleanliness not so much. We got into our room and unpacked to settle in for our 4 day stay. We made the amateur mistake and did not check the room. Floor was dirty... More

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Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel several times in the past few years but never reviewed it because it's a chain hotel (it's like reviewing Heinz Beans - everyone knows what's inside!). I had to make an exception this time however as the service I received here was excellent. And on reflection I can honestly say I've always received great service... More

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is great, with excellent service from concierge management. But what is the best in this hotel is the proximity to Westfield shopping center, on the other side of the street. Great global experience!

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Hotel Summarization (Beta)

What travelers say

  • Westfield shopping(51)
  • Holland park(41)
  • Very good(22)
  • Executive Lounge(21)
  • Central line(20)
  • Bush tube station(13)
  • Short walk(6)
  • Really nice(5)
  • Breakfast buffet(5)
  • Friendly and helpful(4)

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Kensington 4*
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hilton London Kensington England

340 photos of this hotel

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Room/suite (136)
Dining (5)
Hotel & grounds (27)
Bathroom (41)
View from room (5)
Pool/beach area (1)
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Dining (12)
Room/suite (15)
Hotel & grounds (8)
Bathroom (1)
Other (7)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#290 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 
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