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Hilton London Kensington

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179-199 Holland Park Avenue, London W11 4UL, England
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Hilton London Kensington
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2,560 Reviews from our TripAdvisor Community

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Traveler rating
    524
    1,066
    625
    220
    125
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329
871
215
665
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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Sydney, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

At first sight this hotel looks very luxurious. The foyer and restaurant look good and well maintained. However the bedroom seemed dated and needed a good refurbishment. The bed while small, was comfortable and the room was clean so I have no complaints on that score. It also had a bath which always makes me happy. The buffet breakfast provided... More 

Melton Mowbray, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Not the nicest Hilton I've stayed at. Staff were polite and friendly. Room was ok, although a bit dated. Clean enough though. Very small bathroom. The lobby and reception area is nice. Kept clean and tidy and looks quite modern but other parts of the hotel do feel a bit dated and in need of a refresh. Only about 10-15... More 

Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is well situated very close to Wesrfield Shopping Centre the 2nd largest shopping centre in London. The Big Red hop on hop off bus stops right outside purple rout takes you to Marble Arch to transfer to Red line for a complete tour of City of London. This bus service is a must to get your bearings then... More 

Athens, Greece
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very nice location, helpful staff at the reception and concierge, standard facilities in the room -not totally renovated- but nice bedding experience. Breakfast big with an OK selection of goodies. I would recommend it.

Manchester, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I have stayed here a couple of time when my first choice the Dorsett is fully booked and wouldn't choose it, it is our travel bookers who pick, I'd rather stay in the IBIS down the road, This hotel is really poor in fairness.... The reception area, bar and restaurant look quite nice and modern and give the idea that... More 

New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at this hotel before, as it's virtually next to Westfields shopping center and close to where my family live. It's also around 30 minutes away from Heathrow Airport, which is ideal for me, flying in from New York! A lovely hotel, the staff were nice and pleasant. They even made the effort to welcome me back, as... More 

Sunderland, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Hilton Kensington due to its location and was not disappointed. The hotel is 5 minutes walk from shepherds Bush station and if you want there is a cinema and shopping center. However the first room we stayed in wasn't hilton standard there was no hot water and mold in bathroom. This didn't ruin the stay as... More 

London, United Kingdom
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Terrible from start to finish. I will bullet point to try to get it all in: - rude check in and also very slow - hugely overpopulated executive lounge. more like a bar than a business lounge -Ugly reception, ugly public areas in general, ugly building. - Rooms are moldy, pillows and sheets are old and smell of dampness. One... More 

1 of 5 stars Reviewed 6 days ago NEW

Service is awful. I tried calling reception for a good 30 mins and eventually gave up. No one attended to my call. Yet on another occassion, I asked for a cloth cover for my jacket and was told that he was not able to bring it to my room as he was alone at the front desk!! This was at... More 

Montreux/Blonay, Switzerland
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Very good staff but this hotel is now tired and needs a complete refurbishing ! This is a multimillion pound task but, until it is done, we will not return. The Hilton Group should insist that the owners do the necessary ... sooner not later. I was a regular in this hotel in the mid-eighties when it was a very... More 

Hotel Review Summarization

What travelers say

  • Westfield shopping(40)
  • Holland park(29)
  • Executive Lounge(18)
  • Very good(17)
  • Central line(16)
  • Bush tube station(10)
  • Breakfast buffet(3)
  • Short walk(3)

433 photos of this hotel

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Hotel & grounds (14)
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Room/suite (26)
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Business center/function rooms (1)
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Bathroom (2)
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Other (7)
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