We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Hilton London Kensington

4.0 of 5 Hotel   |   179-199 Holland Park Avenue, London W11 4UL, England
Hotel website
Hotel amenities
Special Offer
Summer Sale - From £119
Save Saved
You added Hilton London Kensington to your Saves list
Hilton London Kensington
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
66%
Ranked #485 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed today
Nanettemanior Sydney
  • Reviews (1,964)
  • Photos (340)
  • Amenities
  • Q&A (1)
  • Room tips (287)
  • Location
  • More
Write a Review

1,964 people have reviewed this hotel

Traveler rating
    425
    810
    475
    159
    95
See reviews for
244
676
185
488
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed today NEW

We arrived at this hotel and found out our booking was booked for the wrong year! Glad the staff were accommodating and were able to provide us with a decent room. The hotel was within walking distance of Shepard's bush station and Shepard's bush market station and also near a Westfield. The Westfield shopping centre was very high-end, with pricey... More

Was this review helpful? Yes
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed today NEW

Good location close to tube and Westfield. Great view of tree lined boulevard. Tired but respectable while clean and quiet. Priced right. Staff responsive to service issue - water damaged ceiling complaint drew prompt and decisive response with quick escalation to necessary decision maker.

Was this review helpful? Yes
Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
1 of 5 stars Reviewed yesterday NEW

This Hotel is a Hilton? 1 They try to make us pay more 2 Lies so many lies 3 The rooms are very cheap trying to pass as renovated 4 The bathroom is small and the tub is hi up!!! Very dangerous 5 They said this was one of the best rooms they had Just go somewhere else

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A typical tour group hotel, best suited to handling groups that do not expect much service. Check in was confused as they couldn't separate a booking if two rooms into two names. I continued to be registered as my colleague for the entire stay. Room was prepaid yet Both if us been charged for the rooms again after check out.... More

Was this review helpful? Yes
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear keasdad, I was disappointed to learn of the difficulties you encountered during your business stay with us. Please accept my sincere apologies and rest assured, this is certainly not reflective of the usual level of service we provide to our guests on a daily basis. I would be interested to learn more about the poor experience you had with... More

Cleethorpes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is in a really good location for travelling on the tube . When we arrived had to wait slightly for check in but the young man who dealt with us was pleasant but when you saw him keep pressing buttons on his keyboard we knew there may be a problem but it he was trying to find us a... More

Was this review helpful? Yes
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear wpdiane, Thank you for taking the time to provide us with your feedback. I was pleased to learn that you enjoyed your stay with us but was disappointed that you experienced some difficulties when checking in. Please accept my sincere apologies for the inconvenience and discomfort caused when being allocated an occupied room. I have shared your feedback with... More

Teramo, Italy
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay in this hotel. The room was on the smaller side, but fully equipped. The bathroom was a little old, but perfectly acceptable and very clean. Nice big towels and really good toiletries, plus the tea and coffee available in the room made it very comfortable. The corridors were long and the carpets were a little... More

Was this review helpful? Yes
Tamworth
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stopped here for my Mother-in-Laws 60th, very lovely hotel, great location and underground links, nothing was too much trouble, would definitely recommend. The only negative I would give is the cost of the bottled water in the rooms, especially as we went on a weekend that was scorching hot !

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Debbie B, I was so pleased to learn that you and your family had a great stay with us this month. I also hope that your mother-in-law had a fantastic 60th birthday! I am most grateful for your wonderful feedback and kind comments. We look forward to welcoming you all back to Hilton London Kensington in the future. Kind... More

Contributor
11 reviews 11 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I have been to a few Hilton Hotels back in the states (prefer Mariott) and never had an issue. This hotel was barely decent. Staff was great, cleanliness not so much. We got into our room and unpacked to settle in for our 4 day stay. We made the amateur mistake and did not check the room. Floor was dirty... More

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel several times in the past few years but never reviewed it because it's a chain hotel (it's like reviewing Heinz Beans - everyone knows what's inside!). I had to make an exception this time however as the service I received here was excellent. And on reflection I can honestly say I've always received great service... More

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is great, with excellent service from concierge management. But what is the best in this hotel is the proximity to Westfield shopping center, on the other side of the street. Great global experience!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hilton London Kensington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton London Kensington? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Westfield shopping(51)
  • Holland park(41)
  • Very good(22)
  • Executive Lounge(21)
  • Central line(20)
  • Bush tube station(13)
  • Short walk(6)
  • Really nice(5)
  • Breakfast buffet(5)
  • Friendly and helpful(4)

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Kensington 4*
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Orbitz, Priceline, Expedia, Cheap Tickets, Venere, Tingo, Hotels.com, Agoda, Travelocity, BookingOdigeoWL and Otel so you can book your Hilton London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hilton London Kensington England

340 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (298)
Viewed
Room/suite (136)
Viewed
Dining (5)
Viewed
Hotel & grounds (27)
Viewed
Bathroom (41)
Viewed
View from room (5)
Viewed
Pool/beach area (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Dining (12)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#290 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 
Number of rooms
601

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton London Kensington and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer