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All 1,072 London hotels

Hilton London Kensington

4.0 of 5 Hotel   |   179-199 Holland Park Avenue, London W11 4UL, England
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Ranked #489 of 1,072 hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
Angela k Singapore
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1,967 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
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Singapore
Top Contributor
57 reviews 57 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After having stayed at Doubletree down the road, I am pleased with the service and this hotel. It was a bigger hotel, service was good and the reception lady who checked me in was friendly. They made you feel welcome and able to meet my needs. The rooms were of good size too. I like the location as it was... More

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perth, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, nice stroll to nearest underground station. Room was very clean and well equipped and suprisingly quiet for its location and obvious popularity. All staff, consierge, reception, bar staff and house/room staff were very friendly and helpful at all times. We would certainly stay at this hotel on our next trip to London.

Review collected in partnership with Hilton Hotels & Resorts

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Dartford
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is well situated close to Shepherd's Bush with its full range of amenities. The hotel is well-equipped with spacious bar, restaurant and general lounge areas. The Executive Lounge is extremely good value - the quality of the food and drink on offer was excellent. Rooms are of a good size and were extremely clean. Reception staff were particularly... More

Review collected in partnership with Hilton Hotels & Resorts

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Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We arrived at this hotel and found out our booking was booked for the wrong year! Glad the staff were accommodating and were able to provide us with a decent room. The hotel was within walking distance of Shepard's bush station and Shepard's bush market station and also near a Westfield. The Westfield shopping centre was very high-end, with pricey... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Nanettemanior, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. I was sorry to learn that you did not find your dining experience entirely satisfactory and I have shared your comments with the team. I was, however, pleased that following an error with your reservation, the team were able to... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Good location close to tube and Westfield. Great view of tree lined boulevard. Tired but respectable while clean and quiet. Priced right. Staff responsive to service issue - water damaged ceiling complaint drew prompt and decisive response with quick escalation to necessary decision maker.

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Vegemite2468, I was pleased to learn that you enjoyed your stay with us whilst travelling on business last month. I have shared your kind comments with the team regarding the efficient and professional service offered but must apologise for the issue you had with the water damage in your room. I am pleased that you allowed us the opportunity... More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This Hotel is a Hilton? 1 They try to make us pay more 2 Lies so many lies 3 The rooms are very cheap trying to pass as renovated 4 The bathroom is small and the tub is hi up!!! Very dangerous 5 They said this was one of the best rooms they had Just go somewhere else

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Mark w, I was disturbed to learn of the various concerns you had when staying with us recently. Please accept my sincere apologies for the disappointment which was evidently caused. I would like to learn more about the poor experience you had as your feedback does not provide specific details. With that in mind, I would be most grateful... More

Mumbai (Bombay), India
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A typical tour group hotel, best suited to handling groups that do not expect much service. Check in was confused as they couldn't separate a booking if two rooms into two names. I continued to be registered as my colleague for the entire stay. Room was prepaid yet Both if us been charged for the rooms again after check out.... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear keasdad, I was disappointed to learn of the difficulties you encountered during your business stay with us. Please accept my sincere apologies and rest assured, this is certainly not reflective of the usual level of service we provide to our guests on a daily basis. I would be interested to learn more about the poor experience you had with... More

Cleethorpes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is in a really good location for travelling on the tube . When we arrived had to wait slightly for check in but the young man who dealt with us was pleasant but when you saw him keep pressing buttons on his keyboard we knew there may be a problem but it he was trying to find us a... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear wpdiane, Thank you for taking the time to provide us with your feedback. I was pleased to learn that you enjoyed your stay with us but was disappointed that you experienced some difficulties when checking in. Please accept my sincere apologies for the inconvenience and discomfort caused when being allocated an occupied room. I have shared your feedback with... More

Teramo, Italy
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay in this hotel. The room was on the smaller side, but fully equipped. The bathroom was a little old, but perfectly acceptable and very clean. Nice big towels and really good toiletries, plus the tea and coffee available in the room made it very comfortable. The corridors were long and the carpets were a little... More

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Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear quince-essence, Thank you for taking the time to share your experience on TripAdvisor. I am delighted that you had a very comfortable stay with us recently and that the team looked after you. I have shared your kind comments with the whole team here who were equally as pleased to learn of your satisfaction. We all very much look... More

Tamworth
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here for my Mother-in-Laws 60th, very lovely hotel, great location and underground links, nothing was too much trouble, would definitely recommend. The only negative I would give is the cost of the bottled water in the rooms, especially as we went on a weekend that was scorching hot !

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Debbie B, I was so pleased to learn that you and your family had a great stay with us this month. I also hope that your mother-in-law had a fantastic 60th birthday! I am most grateful for your wonderful feedback and kind comments. We look forward to welcoming you all back to Hilton London Kensington in the future. Kind... More

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Hotel Summarization (Beta)

What travelers say

  • Westfield shopping(51)
  • Holland park(41)
  • Very good(22)
  • Executive Lounge(21)
  • Central line(20)
  • Bush tube station(13)
  • Short walk(6)
  • Really nice(5)
  • Breakfast buffet(5)
  • Friendly and helpful(4)

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Kensington 4*
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hilton London Kensington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style
#292 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Hilton London Kensington is located close to a lot of London event venues and some great shopping too. Only about a 7-minute walk from Holland Park underground station and one of the main central tube lines, Hilton London Kensington is surrounded by places to eat, drink, shop, and watch bands. There is always comedy or music at the Hammersmith Apollo - a simple walk away, or sporting events at Wembley stadium - a short train ride away. And with the modern, well-stocked Westfield shopping center located just across the road, when you stay at Hilton London Kensington you can shop all day. Whatever you chose to do in your spare time, the hotel itself is bright and airy. All the rooms have an LCD flat screen TV and a mini bar. If you don’t want a night in, relaxing in your comfortable room and don’t want to venture too far either; choose to dine in the romantic West Eleven restaurant after making the most of the 24-hour gym and the relaxing sauna and steam room. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 
Number of rooms
601

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