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Hilton London Hyde Park

4.0 of 5 129 Bayswater Road, London W2 4RJ, England
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Hilton London Hyde Park
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Hilton London Hyde Park
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992 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was only in town for a half day. This was one of the lower priced Hilton's in the city. Still pricey (to me) but so is London. Hotel felt like a small British hotel. Small lobby, small rooms/bathroom, and narrow hallways. I really felt like I was in London, not in some generic big name hotel that looks/feels the... More

Review collected in partnership with Hilton Hotels & Resorts

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London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had an awesome stay at this property. I travel a lot made a last minute booking. The day staff Guilia and Veronica went out of their way to accommodate. The staff was all friendly, polite, informative and worked well as a team. John was the concierge and also did a lot to ensure I was okay. Although this Hilton... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice clean hotel in excellent location for London visits and the peace of Hyde park. Nice room but hotel has limited facilities. Next to underground and busy Queensway but quiet enough for good nights sleep. Can't understand £4 charge for bottle of water left in room and offer of upgrade by hotel never materialised.

Was this review helpful? Yes 1
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Stephen, Thank you for the honest feedback you provided regarding the service you received during your stay with us.While I was happy that you found your room nice and you enjoyed our location, I was sorry that we failed to arrange your request for room upgrade due to the lack of availability. I do apologise for any inconvenience caused... More

Sheffield
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed only in few Hilton hotel so far and our expectations were met. Small but very boutique hotel with lovely staff! David,Julia and Jokim at reception were very friendly and helpful. Breakfast staff very polite and smiley. Room we stayed was small but enough for us. Would recommend.

Was this review helpful? Yes 1
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Mirax_K, All of your kind words about your stay with us are great to hear, and I am very happy that you had a memorable experience. It's also wonderful to know that you felt well cared for by our team and I thank you for referencing some of our team members by name. Rest assured that I will share... More

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Spending 4 days here on business and its quite nice. The standard room is typical small European hotel room, but very well appointed and comfortable. On my second day here they upgraded me to a King Deluxe and it is extremely nice. Large bathroom, large room with a mini fridge. Very happy with my choice to stay here. Being across... More

Was this review helpful? Yes
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Francisco P, Many thanks for your review of your stay at the hotel. I was pleased to hear that you had a pleasant stay with us finding the hotel excellently located for your trip. Your loyalty is very important to us and we are sorry that your request for the Suite could not be accommodated on this occasion. Rest... More

Jacksonville, North Carolina
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

TINY refurbished room -- not enough room for one suitcase! And they put one OVERSIZED chair in the room, totally inappropriate for the size of the room. Ultimately, I asked to be moved to a larger room, which I was. Sad to say the carpet was filthy, the bathroom antiquated -- with no curtain on the huge bathroom window. It... More

Was this review helpful? Yes 2
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Calinjaxnc, Thank you for taking the time to leave a review on your recent visit to Hilton London Hyde Park. I do apologize for any inconvenience caused and I would like to assure you that your feedback is very important for us and it does help us to improve and correct any shortcomings. May I ask you kindly to... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Paid over £590 for a two night stay in what was meant to be a delux queen room. After having to be moved due to their being twin beds in the room, we received a small, dirty room overlooking a generator. The room stank of smoke or mould whichever and the previous guests hairs were still in the bath. We... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Kerry P, Thank you for taking the time to review your visit to Hilton London Hyde Park. I am sorry to read that your overall experience did not live up to your expectations and I would like to assure you that our guests’ comments are of great importance to us, and it is our ultimate purpose to offer bespoke... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Wonderful city break for my husband's birthday. Room very quiet and aircon very much appreciated. Very thoughtful staff in sending up a cake from the kitchen to wish my husband a very happy birthday. A lovely touch!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Philip S, Thank you for sharing your experience! I'm pleased you had such a lovely time away from home. Hopefully you had a safe journey back and please keep us in mind on your next visit to London. All the best ! Harun Dagli Hotel Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was the first Hotel we stayed in on our arrival to London and it was a huge disappointment. There were no English staff members and every staff member we spoke to was difficult to understand. We were told if we waited an extra 2 hours we would receive a room with a view. We waited and was given a... More

Was this review helpful? Yes
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Teresa O, First and for most thank you for sharing your experience on Tripadvisor. I would like to take this moment and extend my sincere apology for the inconvenience you experienced with our staff and the room allocation. These are the issues that we have taken care of and will continue to improve on the other areas in which... More

1 review
5 of 5 stars Reviewed 2 weeks ago

London Hyde Park is ideal for sightseeing in London, being close to 2 different Underground stations and dthe Central, Circle and District Lines. There is a bus stop outside the hotel also with direct link to Oxford Steet, Picadilly etc. Kensington Gardens is across the road from the hotel, ideal for a leisurely stroll or even a picnic. All amenities... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear 935iaind, Thank for you sharing your great experience on Tripadvisor. We are so excited you had a great stay. We hope to see you again when you come back. Warm Regards, Harun Dagli Hotel Manager More

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Additional Information about Hilton London Hyde Park

Address: 129 Bayswater Road, London W2 4RJ, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Hyde Park 4*
Number of rooms: 132
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Also Known As:
Hilton London Hyde Park Hotel London
Hilton International London
London Hilton
Hilton London Hyde Park England

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