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Hilton London Hyde Park

4.0 of 5 129 Bayswater Road, London W2 4RJ, England
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Hilton London Hyde Park
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Hilton London Hyde Park
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1,057 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oologah, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was clean and comfortable, and the entire staff was very friendly and helpful. Tube station "Queensway" is just steps away from hotel entrance. I will definitely stay here next time I'm in London.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Jacky M, We are very grateful for your kind response concerning your recent experience here with us. We are so delighted that you found the hotel clean and comfortable and our entire staff friendly and helpful. We are all looking forward to welcoming you back to the hotel in the upcoming future. Kind Regards, Callum Heap Guest Relations Manager More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Centrally located, every site is a comfortable distance from here. Very close to the Queensway tube station, getting anywhere in London is not a problem. Fairly good restaurants nearby for dining. Apart from that very helpful staff ! Would surely visit again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Anushikha B, Thank you very much for taking the time to provide some feedback about your recent visit at Hilton London Hyde Park. I am so glad to hear that you enjoyed your most recent stay and that you found our staff very helpful. Once again, thank you for staying with us and we look forward to welcoming you... More 

New Canaan, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visit visit London about 6 to 7 times a year and always stay here. They staff are all outstanding. They are very helpful, friendly and always willing to help out. Most of the rooms have been renovated and even the ones that aren't are clean and well taken care of. The WIFI works well. The tube stops are right... More 

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Cooper, Thank you very much for your loyalty and for complimenting our staff as outstanding. We work hard to ensure all of our guests experience the highest level of service. We all look forward to welcoming you back to the Hilton London Hyde Park in the near future. Kind Regards, Callum Heap More 

Olathe, Kansas
Top Contributor
158 reviews 158 reviews
61 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent five nights on business here. Great location in regards to bus line, the underground, or to take a walk in the park across the street. Easy walking distance to shopping and restaurants. If I was here on leisure versus business, I would not have been attempting to work from my room in the evenings. My room was recently... More 

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Guest, Thank you very much for taking the time to write some feedback about your recent stay with us. I am very sorry that we were unable to meet your expectations during your recent visit. Here at Hilton London Hyde Park we strive to make sure every guest receives the best possible service and hospitality. We are pleased to... More 

SCOTLAND
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Mixed feelings re the stay for two nights. Room was comfortable but tired ! TV broken and reported, not fixed or anything advised when I returned from work the next evening, ended up attempting to fix myself and succeeded. On other hand staff were very friendly and efficient although asked for a glass of sauvignon blanc first night and was... More 

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HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Galstonion, Thank you for staying with us and for your constructive feedback which allows us to improve our offerings for our guests. I do apologise that we were unable to provide you with the quality of service you deserve. You will be happy to learn that we are starting the process of a full refurbishment, having already completed half... More 

San Francisco, California
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overlooking Hyde Park, this Hilton is perfectly placed in London if you are in town for some sightseeing. With Kensington Palace and Gardens right across the street there, is plenty to do within a stone's throw and for everything else the Bayswater tube is right around the corner. Typical of most London hotel properties, the rooms have been updated more... More 

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Guest, We are very happy that you had a great experience during your trip to London and for the kind comments about our newly refurbished rooms. Additionally, thank you for your feedback about our staff; we are delighted that you appreciated our Hilton hospitality. We look forward to welcoming you back the next time you have a short trip... More 

Rio de Janeiro
Top Contributor
54 reviews 54 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is good and very well located. But I stayed in another Hilton Hotel and it is impossible to not compare. And when you do so, you get disappointed. The problem is that the hotel needs some improvements, but, in general, it is okay, specially if you find a great discount (what happened to me). But bear in mind... More 

Was this review helpful? Yes 1
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Guest, Thank you for your recent stay and for taking the time to provide vital feedback concerning your visit with us. We are very thankful that you thought the hotel is good and well located. You will be happy to learn that we are in the process of completing a full refurbishment in the near future, having already completed... More 

Stockholm, Sweden
Top Contributor
75 reviews 75 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is our third stay at this old chubby-chic hotel. Billy N describes the location excellent, but I woul'd like to add that you just have to cross the street to be in Kensington Gardens. It's a charming possibility to jogg or stroll around the pond, look at the ducks, the swans, the squirrels and the dogs. Location, location, location;... More 

Was this review helpful? Yes
HydeParkHotelManager, Guest Relations Manager at Hilton London Hyde Park, responded to this review

Dear Guest, Thank you very much for your continued loyalty and for your valued feedback. We are so pleased that you enjoyed our proximity to Kensington Gardens and took advantage of jogging around the scenic park. We appreciate the kind comments about our breakfast and bar services as we take pride in offering the best possible hospitality to all our... More 

Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic stay as always. We spend nearly all our special occasions at this Hotel, birthdays, aniversaries even new years, and are never disapointed. Karolina you are a credit to your proffession and a huge asset to the Hilton company.

Was this review helpful? Yes 1
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Steve M, It was a pleasure to have you stay with us during your speciall anniversary trip to London. Our staff are happy to assist our guest’s with any enquiries or organise anything that our guests might need so its pleasing for us to hear that Karolina met your expectations! We look forward to welcome you back into our... More 

Brisbane
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service, clean and very comfortable. Fantastic location above Queensway Station and meters from Bayswater. The only negative feedback I have is that there was no fridge in the room however the staff had one delivered immediately at no cost. I will be staying again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HydeParkHotelManager, General Manager at Hilton London Hyde Park, responded to this review

Dear Sophia P, We are so pleased to hear that you enjoyed staying with us and found our staff to be friendly and our hotel clean and well located. All our newly refurbished rooms are equipped with fridges, perhaps next time you would like to try one of those room categories. Otherwise, we are always happy to deliver the fridge... More 

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Additional Information about Hilton London Hyde Park

Address: 129 Bayswater Road, London W2 4RJ, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Hyde Park 4*
Number of rooms: 132
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Also Known As:
Hilton London Hyde Park Hotel London
Hilton International London
London Hilton
Hilton London Hyde Park England
Hotel Style:
#315 Luxury Hotel in London
#333 Family Hotel in London

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