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Hilton London Hyde Park

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129 Bayswater Road, London W2 4RJ, England
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Hilton London Hyde Park
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Hilton London Hyde Park
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1,205 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sutton Coldfield, United Kingdom
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed twice before at this charming boutique style Hilton. On this occasion stayed one night with visit to Prom concert at Albert Hall. As a Gold customer I was well looked after. Nice spacious room on top floor, looked recently refurbished. Good location for strolls in Hyde Park, Albert Hall and High Street Kensington within walking distance ( approx. 15... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful location, lovely room, great service!!!~ We were especially impressed with the assistant front office manager, Christoph Kallenbach. He took us under his wings and guided us daily ---made our stay just perfect. The concierges were great especially the tall. handsome young man whose name we think is Mihai Hategan.

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Family holiday which fit because its right opposite the beautiful hyde park to take a walk with the family or just couples, and very close to oxford street passing supercar showrooms. The hotel has a beautiful lobby but rather expensive for a hotel in that state even though its a hilton.

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HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear chandupa j, Thank you for your nice comments. It is great to read that you had an enjoyable stay and that you took advantage of our great location opposite Hyde Park. We look forward to welcoming you back very soon. Sincerely, Olaia Gil Maneiro Assistant Front Office Manager More 

Oslo, Norway
Level Contributor
170 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Satisfactory hotel in a city known for small not so nice rooms. Well located along Hyde Park and on top of a tube station, but some distance(4-5 stations) from Regent, Piccadilly etc.. Make sure you get one of the newly renovated rooms on a high floor(6). Rooms in the back are more quiet as the noise from the road can... More 

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HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear EKnive, Thank you for taking the time to share your experience with us. I am very happy to see that you had an enjoyable stay and that the location worked well for you. I hope we will get another opportunity to welcome you back in the future. Sincerely, Olaia Gil Maneiro Assistant Front Office Manager More 

United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you have not been here for a while you will find a substantial difference. The breakfast bar has been updated. The range is excellent even for a Hilton - e.g. home made granola and home made yoghurts in beautiful pots. Some of the rooms have been refurbished to a high standard. Combine this with exc customer service and location... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear David S, Thank you for this fantastic review! I'm delighted to see that you liked our new Aubaine Restaurant as well as the newly refurbished rooms. We all look forward to welcoming you back very soon! Sincerely, Olaia Gil Maneiro Assistant Front Office Manager More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

This hotel is under refurbishment. And is therefore not up to Hilton standard - 2.5 star standard at best. Paid £200 for 1 night night for a queen 'deluxe'. Booked directly with them. On check in at 1630 as an HHonours member having booked directly with them, I was shocked when they said all they had available was a room... More 

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HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear Stuart F, Thank you for sharing your review. I would welcome an opportunity, if possible, to contact you directly, my email is Olaia.Maneiro@hilton.com. Sincerely, Olaia Gil Maneiro Assistant Front Office Manager More 

Travelers are raving about these London hotels

Brussels, Belgium
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Except for the location and the room with a view this hotel is way to expensive for what you get. The staff is rather unfriendly, the rooms are very old and quite noisy and as for most of the Hiltons you need to pay for internet. For the price we paid we could have easily find a better hotel.

Was this review helpful? Yes 1
HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear Jerome S, Thank you for taking the time to share your experience with us. It is really disappointing to learn about your negative experience. I would welcome an opportunity to contact you directly, my email is Olaia.Maneiro@hilton.com Sincerely, Olaia Gil Maneiro Assistant Front Office Manager More 

Bogota, Colombia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Very well located (tube station around the block). Small rooms, poor service. No one to help a family of 3 with our luggage, girl at the reception unable to smile or welcome you. We asked for a bed for our 6 yo, the mattress was old and uncomfortable

Was this review helpful? Yes 1
HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear Andres J, I would like to thank you for taking the time to share your recent experience with us.I am sorry that you found the room allocated for your recent stay small and that you were not satisfied with our service. Our aim is to create lasting good memories to our guests during their stay with us. I am... More 

Portsmouth, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here with my partner for a night and we enjoyed our stay. We were going to see a concert at Wembley and this hotel was one of the cheapest in London for that night, which looked decent enough to stay in. It cost us £139 and that included breakfast, we had a nice queen sized bed and... More 

Was this review helpful? Yes
HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear Guest, I am very pleased to read that you had a lovely stay with us. It is great that you liked our newly refurbished rooms and our new Aubaine Restaurant. We are glad to see that you also took advantage of our great location opposite Hyde Park. I do hope that we will have the opportunity to welcome you... More 

Hainault essex
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Husband booked this hotel for our 2nd wedding anniversary & we had a lovely time the room was really big & the bed was huge the bathroom was spotlessly clean with a lovely walk in shower the air con was a bonus as it was a really hot weekend shortly after arriving a member of staff knocked with a free... More 

Was this review helpful? Yes 1
HydeParkHotelManager, Front Office Manager at Hilton London Hyde Park, responded to this review

Dear Guest, I am thrilled to read that you and your husband had a fantastic stay with us. It is great to read that you were impressed with the room and that we contributed to make your second wedding anniversary more special! We look forward to welcoming you back to Hilton London Hyde Park in not too distant future. Sincerely,... More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Great location(4)
  • Front desk staff(3)
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Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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