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Four Seasons Hotel London at Canary Wharf

#130 of 1,052 Hotels in London
Certificate of Excellence
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46 Westferry Circus, Canary Wharf, London E14 8RS, England
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Four Seasons Hotel London at Canary Wharf
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Manchester, United Kingdom
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is about the 20th Four seasons we have stayed in and was not anything like any of the other four seasons we have stayed in. We arrived at the hotel and nobody showed us to our room, the room had no feel of a luxury hotel,stains on the carpet, wallpaper peeling off the walls scratches all over the furniture.... More 

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London, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went for a pre-birthday treat with a few friends last Sunday. 3 courses for £45 including a glass of very nice prosecco. Starters and deserts are buffets, with lots of amazing choices. Mains were Sunday Carvery, with a selection of meats to choose from and lots of veg. We ate at 2pm and the kitchen closed at 3pm but the... More 

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Beverly Hills, California
5 of 5 stars Reviewed 4 days ago NEW

The service from the staff is what makes this hotel special. There is nothing they wouldn't do to make your stay as enjoyable as possible. I loved the location. It's a little out of central London, but the Jubilee line doesn't take too long to get there. The hotel was extremely clean. The decor might be considered by some to... More 

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Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
3 of 5 stars Reviewed 1 week ago

This isn't like the Four Seasons you are used to. It is frankly a bit run down; rooms don't have full five star facilities. Small TV - 10 year old model I suppose, no coffee maker, very sparse toiletries, indifferent room service menu, no bathrobes, no stationery, and so on. Bit quiet and that maybe because of its location. It... More 

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LynnBrutman, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review

Dear Thank you for reviewing the hotel on TripAdvisor following your stay with us recently. Your feedback is important to us and are very pleased to read your praises with regards to our staff and service as well as the gym and pool facilities. We are, however, disappointed to read that you did not enjoy other aspects of the facilities.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I have never had a bad experience with a Four Seasons, but this particular property stands out due to the level of service. From the moment I wake up, there is staff eager to help. The rooms are spacious (rare for London) and super clean. Food is ok, but service was out of this world.

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LynnBrutman, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review

Dear Angela H Thank you very much for taking the time to post a TripAdvisor review following your recent stay with us. We are pleased to read your comments with regards to our team and the level of service they offer. We will make sure to pass this on to them and we hope to welcome you back to the... More 

Milton Keynes, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Really impressive staff. They made our son feel very welcome. they made his bed up with special linen (Lightning McQueen!), there was a bear on the bed waiting for him and some secret sweets. Fantastic. It's a pain to have to walk outside for the gym/swimming pool. Great location as it is easy to eat close by at the weekends... More 

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LynnBrutman, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review

Dear Stewart B Thank you for posting this review on TripAdvisor following your recent stay with us. We are very pleased to hear you and your family enjoyed your time with us and we will make sure to pass on your comments to our team. We hope to welcome you back to the hotel in the future. Lynn Brutman More 

Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Maybe you know the feeling - you arrive late in the evening and you have to be up early. That depressing realisation that the sink plunger is broken and does not rise no matter how many times you push the little lever. So the toothpaste and water stays in the sink. And it's still there in the morning and gets... More 

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LynnBrutman, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review

Dear Oliver L Thank you for taking the time to write a review on Tripadvisor following your stay with us. Your feedback is important to us and we are disappointed to read you experienced problems with the facilities and that the decor of the hotel was not to your liking. I would like to discuss this further with you if... More 

Manchester, Connecticut
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week as my husband had business here. As you would expect the staff here are top notch,something you know you will receive at a Four Season Hotel. We unfortunately did not have a view of the Thames but a very nice sized room to compensate. It is in a very convenient location to get into the... More 

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LynnBrutman, General Manager at Four Seasons Hotel London at Canary Wharf, responded to this review

Dear Laura T Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. We are pleased to read you enjoyed the level of service by our staff; the size of the room and the location of the hotel, we are disappointed to read you about the issues with the decor of the... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a really lovely time. The staff are lovely and very welcoming. I stayed for one night but it was just top notch. The food served during room service was lovely too. I have nothing but good things to say about this hotel, highly recommend it - worth the money.

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Las Vegas, Nevada
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I absolutely loved our stay at this hotel. We booked a room for ourselves (myself and my husband) and a room for our traveling companions, two younger friends we brought to see the sights of London. First let me say that this is the second time we've stayed at Canary Wharf and I love it there. It's a quick tube... More 

Was this review helpful? Yes 1
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