Having been a long standing, happy customer at the old London Outpost of Bovey Castle, now closed and previously located around the corner, imagine my dissapointment when I checked in at 11 Cadogan. Another reviewer mentioned that that the decor reminded tham of a brothel..indeed, it could be seen that way. It is very heavily draped, dark woodwrok everywhere, trying... more

I read reviews here and other places but was won over, choosing this rather than another hotel, because of the fast reply (I had considered another hotel in South Kensington but was put off by being quoted a different rate on the web than the email). At first I thought my single seemed small but it REALLY grew on me,... more

For those of us who have been customers of the old Number Eleven Cadogan, the new hotel is a sad surprise. All the charm of the comfortable London house we knew is lost; the new decoration reminds me of a cheap brothel, with velvet and red lights and burning candles as from a horror movie. the library is presided by... more

What a great experience I had! The hotel itself is like a jewel box: luxury but not overwhelming, elegant, full of pleasant surprises. My favourite part is the blue conservatory back to the drawing room. The patio next to it is brand new and very lovely. Staff member is very friendly…I also love the great location, with Harrods, Harvey Nikcs... more

This hotel is a delightful, unexpected discovery...breaks through the sameness of luxury hotels. Beautiful fabrics and bold furnishings catch the eye at every turn. It is quirky yet comfortable. The 'Design' ambiance is intriguing not offputting...ornate with many cosy corners. I saw people enjoying tea in 3 different sitting areas. I felt as though I had entered a private club... more

We stayed with our two little girls and we had a great stay. the new restaurant was very plush and I felt a little worried about whether the staff would let our girls eat in there, I couldn't have been more wrong, they changed the beautiful tall crystal goblets for little glasses that 4 year olds can handle and cooked... more

checked in to 11 to find out that the rooms shown on the website don't actually exist, they show how it will look one day, not present day! the website also talk about how great their spa is but that's not built either. we checked out within 15 mins. more

One of the Harrod's doormen, in putting us in a taxi, said "Oh, that is a very nice addess". Which it is, just about a perfect location; one block from Sloane Square, ten minute walk from Knightsbridge. Since we never stayed at the "old" Number Eleven, we have nothing to compare our experience to. We found the lobby decor somewhere... more

I have been going to Number 11 for 35 years and have always loved the very British interior. While a hotel, it gave you the impression you were in a home and the full cream teas were the best in London and the breakfast served to your room was piping hot and beautifully done. The staff was very friendly and... more