Best thing about this hotel is the hotel next door, which we moved to after two nights at this debacle of a hotel. The public rooms are lovely, which belies the horror story behind the scenes, which is sadly the substance of this hotel. Location was the reason we chose it. I wish we had foresight before spending the money... more

we stayed in a triple room with 3 single beds and the room was lovely. Clean and plenty large enough for what we wanted. 10 minute walk from Paddington station, 5 minute walk from queensway and bayswater underground stations so easy to get almost anywhere in London via the underground and just 2 minutes walk from Kensington park. We did... more

Hotel is very central, close to the underground Central Line, Notting Hill and Kensington/Hyde Park. We booked a double de luxe room from home, but were informed that no such thing existed - only standard rooms were available. We were placed in a room in the basement with only a tiny window not able to open more than an inch... more

I booked a "Deluxe Double" to be informed when I arrived that the hotel didn't have any deluxe doubles and i was in fact getting "a double for single occupancy" which translated means a double bed in a room barely big enough for a single. The door hardly locked being secured by a cheap yale lock. The shower tray had... more

located between the Bayswater and Queensway tube stations; hotel was clean and nice; good breakfast (make sure you verify that it is included, even though my travel agent had it in writing, they still turned my children away from the breakfast and said it was not supposed to be included for my price - i told them it was, they... more

me & my partner stayed in this hotel whilst in london sightseeing, it made a great base being just round the corner from a tube station on the central line. the hotel was clean and the staff were pleasant if a bit vague at times. it did seem that the hotel mainly had international guests and all european staff. but... more

Our family of 3 stayed at the hotel for 3 days in one of the family rooms. I was definitely not expecting such a generously sized room especially in London at that price. It was a room large enough to fit 4 people comfortably, a small table with chairs. The shower and toilet was small but overall we were very... more

...try not to get one of the rooms below ground floor (next to the breakfast room). It is small, dark, dirty and noisy! We slept only 2 hours that night because we were so disgusted by the dirtyness of it. Hair, dust, mould and limescale were visible in everywhere we looked. We complained and wanted another room but they had... more

My wife and I booked a 2 night stay at the Duke of Leinster for a 3 day sightseeing break in September 2008. We booked online and only paid a deposit of around £11 before our trip. The balance was payable on check-in with any extras paid for on check-out. We received a substantial discount booking on line. We arrived... more