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Hyatt Regency London - The Churchill

#180 of 1,052 Hotels in London
Certificate of Excellence
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30 Portman Square, London W1H 7BH, England
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Hyatt Regency London - The Churchill
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1,263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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There are newer reviews for Hyatt Regency London - The Churchill
See the most recent reviews
Toronto, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 26, 2012

I stayed for a night during a buisiness trip and came away quite satisfied. The room was very comfortable and staff was very pleasant (I needed to use the business centre at 4am and this was no problem) The hotel is conveniently located close to the tube and Oxford street, wasn't much of a factor for me as the company... More 

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

We are delighted that you enjoyed your stay with us it was a pleasure to read the great comments you wrote about the hotel. Thank you for acknowledging us as ‘Great for a business trip’. We hope to see you again soon. Kind regards, Michael J. Gray General Manager More 

Pristina, Kosovo
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 24, 2012

Great location just a short walk from Oxford Street. I've stayed in better value Hyatts but given that you're in the centre of London you have to expect high room prices. The Regency Club was too crowded and you got no sense of intimacy or quality. The ground floor restaurant was much better. Gym facilities are poor. The Saatchi are... More 

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you very much for your comments and we appreciate your honesty. Indeed we have a great location for shopping and sightseeing. Whereas it saddens me to hear that could not experience our Regency Club as you expected. I will pass on your comments to the team and we hope to welcome you back to The Churchill soon. Kind regards,... More 

Paso Robles, California
Level Contributor
167 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed August 23, 2012

I visited this world class hotel long ago but remember it well , it was the first time i ever had or seen blood orange juice , excellent food and room service , comfortable room , many with excellent views of Hyde Park and the Marble Arch is also very close . On the expensive side though , it is... More 

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

It was a pleasure to read your comments and I am delighted that you enjoyed every aspect of your stay with us. We look forward to your next visit. Kind regards, Michael J. Gray General Manager More 

Oslo, Norway
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed August 23, 2012

From reading my headline, you might think that I stayed once at the club floor, didn't like it and wouldn't return. The truth is that I have stayed there numerous times on business because the positives have outweighed the negatives. But the negatives are now catching up. I'll try to give you a balanced run down. Here is the thumbs-down... More 

Was this review helpful? Yes 4
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

I would like to thank you for taking the time to write your feedback and share your experience with us. I am sincerely sorry to hear that did not enjoy our Regency Club. We continuously work on improving our outlets and therefore I will share your comments with the team in order to improve the areas you have mentioned. We... More 

London, United Kingdom
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 20, 2012

This time I stayed with family and hotel did give me large and specious room. It was just wonderfull to at churchill one more time. Staff was firendly and acess to regency club was helpful when we were little hungry at 4 PM : ) It is just few minutes walk from Oxford street and all the majour attractions

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for such great comments about the hotel and Team. Our aim is to exceed our guest expectations and therefore hearing that this was the case is a pleasure to hear. We look forward to seeing you soon. Kind regards, Michael J. Gray More 

Bali
Level Contributor
161 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed August 17, 2012

This hotel has been a favorite of mine for quite a few years now and it continues to improve. Location is super convenient for Oxford street shopping and an easy walk to Marble Arch tube station. The rooms are nice albeit on the small side. As a Hyatt Diamond I was never not upgraded to a Club room. The club... More 

Was this review helpful? Yes 2
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

I was delighted to hear that our hotel made you ‘home away from home’ and I would like to personally thank you for your loyalty to Hyatt Regency London – The Churchill. We appreciate your kind comments. We look forward to welcoming you ‘home’ again soon. Kind regards, Michael J. Gray More 

Wales, United Kingdom
Level Contributor
288 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
5 of 5 stars Reviewed August 14, 2012

Stayed here with another couple for the last weekend of the Olympics. It was booked the day before so very last minute. Excellent staff. Everyone from reception to cleaning staff were courteous and pleasant at all time. Spotlessly clean around the hotel and the bedrooms. Good size bedroom size for inner London. Excellent linen with gorgeous quality towels and toiletries.... More 

Was this review helpful? Yes 1
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for such great comments about our hotel and colleagues! It is a pleasure to hear that you enjoyed your entire stay with us. I will pass on your kind compliments to The Montagu Team. Our Chef de Cuisine Carlos Machado and our Restaurant Manager Carlos Villacanas. are always appreciative when guests write to let us know of their... More 

Warrington, United Kingdom
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed August 13, 2012

We stayed at the Churchill for three nights during the Olympics. The room was comfortable, overlooking a garden, a large king size bed which was nice and firm, and all amenities you would expect. The staff were all very friendly from the front desk to the concierge, always a smile and nothing was too much trouble. Breakfast was lovely, hotel... More 

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you very much for your kind comments. Our view rooms overlooking the Portman Square Gardens are indeed relaxing and I am happy that you found them to your liking. It is always a pleasure to hear a guest say that they are always welcomed with a smile. We will pass your kind words to our Front Office and Montagu... More 

southern england
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2012

Well this is a bit late but stayed here or long weekend in December last year. From the outside I was a little disappointed for a 5 tar hotel to appear so architecturally bland, but once inside it was 5 star interior all the way! Faces out onto a fenced garden in the centre of the roads We drove straight... More 

Was this review helpful? Yes
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you so much for taking the time to review the hotel and we hope to welcome you soon again for Christmas in London! We appreciate you positive comments and we would be delighted to assist you with any further requests. We look forward to seeing you soon! Kind regards, Michael J. Gray General Manager More 

southcoast
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed August 10, 2012

I stayed at the Churchill for three nights during the Olympics. The room was beautiful, a large king size bed which was very comfortable , what more can you ask for. The staff were all very friendly from the front desk to the concierge to the restaurant, always a smile and nothing was too much trouble. I can recommend the... More 

Was this review helpful? Yes 1
HyattRegencyLondon, General Manager at Hyatt Regency London - The Churchill, responded to this review

I am delighted that you enjoyed your stay with us and that you found all our staff friendly and efficient. I will pass on your kind words on The Montagu’s Eggs Benedict to our Chef’s, as they love to receive feedback. We hope you will come and visit us again soon. Kind regards, Michael J. Gray General Manager More 

Hotel Review Summarization

What travelers say

  • Oxford street(15)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (18)
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The Royal Suite (85)
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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