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All 1,055 London hotels

Hyatt Regency London - The Churchill

5.0 of 5 Hotel   |   30 Portman Square, London W1H 7BH, England (Marylebone)
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Ranked #167 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Hayley W Guildford, England, United Kingdom
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1,119 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guildford, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for one night over the weekend and having got the room at a reduced price I have to say I was surprisingly disappointed. Room was average size and quality and there were sticky stains on the carpet. Check in was easy and smooth and the staff seemed friendly. Lifts are very slow and we seemed... More

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Key West, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Having never been to London, it was difficult to choose an area to stay in such a large and busy city. This Hotel has a very impressive staff that is extremely helpful and resourceful. Everyone from the door men, housekeeping, concierge, front desk and the bar and restaurant staff were extremely friendly and helpful. The hotel is impeccably maintained. We... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived today, room dirty, tv not working and worse shower drain not working and went to turn and whole drain assembly came apart. Room size average at best. The ottoman in our room is filthy. Here for five days. I never complain, however, I am baffled as to the five star rating. We traveled through Italy with the same tour... More

Was this review helpful? Yes 1
New Jersey
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great hotel not far from Marble Arch. Very comfortable rooms. Great places for breakfast just around the corner that were recommended by the front desk. Very convenient to Hyde Park, Edgeware Road. Lots of middle eastern restaurants within a few blocks with good food and delicious baklava. Easy access to the underground and good shopping within walking distance.

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Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you so much for staying with us and for taking the time to share the review of your latest stay with us. We are delighted to read you find the hotel a 'wonderful place to stay'. Thanks again and on behalf of the whole team here, I very much look forward to welcoming you back to Hyatt Regency London... More

Los Angeles
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother and I really enjoyed the Hyatt. Initially, I had planned to book a hotel in Mayfair but I had two free nights at the Hyatt, so it was a no-brainer which helped us save over $1000 US dollars. The location is great, just a couple of blocks from Marble Arch and close to all the major shopping districts.... More

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Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review. We are delighted that you chose to stay at our hotel and that you ‘really enjoyed’ your visit. I very much look forward to sharing your kind comments to our teams, in particular to Ana. We very much look forward to welcoming you back again in... More

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been staying at the Churchill for many years now and my last visit with members of my family ended on Saturday when we stayed for a total of 12 nights broken by a short stay in Birmingham. I have nothing but accolades for this establishment. The staff are amazing. They greet you by name (and this is a... More

Was this review helpful? Yes 2
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and for your continued loyalty to our hotel. We are delighted that you find our hotel ‘perfect’ and I very much look forward to sharing your kind comments to our teams here. We very much look forward to welcoming you back again in the near future. Kind regards, Michael J.... More

NEW YORK, NY
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

Not my first stay at the hotel and I'm questioning whether I will ever come back. 3 primary concerns: 1. My club level room had the smallest closet I had ever seen in a hotel room. The drawers in the closet meant that any hanging jackets and shirts had to drape over the drawer unit (and an iron), while the... More

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I was disappointed to read of the concerns you had during your stay and will certainly share your comments regarding the wardrobe space to our teams here. Please feel free to contact us on feedback.hrlondon@hyatt.com to discuss further. We hope to welcome you back again in the future. Kind regards,... More

Atlanta
Top Contributor
71 reviews 71 reviews
48 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I love this place for a variety of reasons. Great location. Easy access to the Underground 2 block walk). Short walk to Bond, Regent and Oxford St. shopping. Large rooms nicely furnished with large baths and Moulton Brown products. The Regency Club spread is hands down the nicest I've seen outside of China. Staff service was top notch. The only... More

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Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review. We are delighted that you enjoyed our convenient location as well as our Regency Club. I look forward to passing your kind comment regarding out ‘top notch’ staff on to the teams here. We look forward to welcoming you back again in the near future. Kind... More

Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It's simply perfect. Next to fashion district and the shopping area pretty close to oxford street and kensington gardens. I love the sunday champagne brunch. Rooms are more than clean with classic furniture. Fitness center and a Restaurant with a great chef in the hotel itself.

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and for titling it ‘perfect’. I was so pleased to read that you enjoyed our Sunday Champagne Brunch, our location and very much look forward to passing your kind comments about our chef on to the teams here. We look forward to welcoming you back in the near future. Kind... More

Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a one night stay to celebrate our anniversary. From the check in experience onwards this was a superb experience, our room was upgrade to a view of Portman gardens and included access to the exclusive club lounge. Our room was a suite, very modern in design. All rooms had been cleaned to a high standard. The bedroom also... More

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I was so delighted that your stay ‘could not have been better’ and that you enjoyed your very special occasion here with us. We very much look forward to welcoming you back again in the near future. Kind regards, Michael J. Gray General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Oxford street(16)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)

Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
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Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England

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