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Hyatt Regency London - The Churchill

#167 of 1,055 Hotels in London
Certificate of Excellence
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30 Portman Square, London W1H 7BH, England
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Hyatt Regency London - The Churchill
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1,291 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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  • All months
    (1291)
  • Mar-May only
    (268)
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Boston, Massachusetts
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is well situated, undergoing a renovation which is very high end and the people who work there are simply wonderful. Stayed there for a weekend and was luckily upgraded to really impressive room. Food was fantastic and a big thanks to all the staff there for being so friendly and helpful.

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Warwick
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came along to Afternoon Tea in the Montagu restaurant and what a totally splendid afternoon we had thanks in great part to the extraordinarily wonderful service we received. From the moment we entered the hotel we were greeted by smiling and welcoming staff, all of whom were genuinely interested in making our stay special. We had The Mad Hatter's... More 

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Somerville, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We're staying at the Churchill right now and having a fabulous time. We were upgraded to a suite (without asking!). Francesca, at the front desk, took us personally to our room, giving us a mini hotel tour on the way. Gita and her crew in the Regency Club have pampered us beyond belief. We are currently trying to figure out... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the hyatt to celebrate our first anniversary, having got married at the hotel a year ago. We had dinner in the Montagu restaurant which was delicious and the service was very attentive. The room was also wonderful as was breakfast the next morning. A very classy smart hotel which was a pleasure to stay... More 

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New Orle
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel itself is a classic but it had a few issues . Rooms were not ready on time BUT the porterage was perfect. The staff was courteous and attentive. The rooms were comfortable and the food was fine. Great Coffee, believe it or not. Glitches, the afore mentioned room delay and for one of our group ,a critical missed... More 

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Cartagena, Spain
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The Churchill never fails - superb. Extremely professional. Expert management and caring and efficient staff ensure maximum comfort and service. Every visit is enjoyable and always a pleasure to return.

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Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked my stay at the Hyatt Regency London for two nights with points. My flight arrived early morning to Heathrow and I took a Blacklane car to the hotel. They had upgraded my room because of my status with Hyatt, but the upgraded room wasn't ready. They offered to give me a standard room or I could wait for... More 

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London, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight for appointments in London and chose this hotel since I have Hyatt status as well as the central location to Mayfair and the West End. The hotel is nothing spectacular from the outside, but the interiors are modern, calming and very welcoming. The staff could not have been any nicer and every small request was met with... More 

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a great stay at the hotel. The staff were all very friendly and helpful. The breakfast and evening cocktails at the Hyatt Regency lounge were great. With proximity to Oxford Street and Marble Arch subway station, made it a very convenient location to stay. In particular, it is walking distance to Hyde Park and Kensington park where I enjoyed... More 

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Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review, and thank you for your kind words about our staff. I look forward to sharing them with the rest of the team. I am glad that our ‘convenient location’ allowed you to appreciate the beauty of London’s parks during your stay, and was very pleased that you enjoyed your time... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good food and cocktails! Scenery is great and a wonderful outside heated seating area! I visit the bar regularly with family or Freinds, staff are very friendly, food is fabulous and if you enjoy a cigar they have a good selection to choose from!

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for your kind review. I am so glad that you enjoyed your time with us and that the food, cocktails, cigars and outdoor heated area in The Churchill Bar & Terrace inspire you to return so regularly. I look forward to passing your compliments on to the relevant teams, and we hope to welcome you back to the... More 

Hotel Review Summarization

What travelers say

  • Oxford street(15)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)
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The Hotel (18)
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The Royal Suite (85)
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The Saatchi Suite (77)

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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