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Hyatt Regency London - The Churchill

5.0 of 5 30 Portman Square, London W1H 7BH, England
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Hyatt Regency London - The Churchill
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Hyatt Regency London - The Churchill
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1,189 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Top Contributor
124 reviews 124 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived at Heathrow at about 7 am, bus into town, and arrived at The Churchill at about 9 am. It took a lot of 'hard' talking to obtain an early 'check-in' but eventually I won the day. It taught me a lesson that in future to catch a 'plane that arrives in Europe after lunch, then one does not have... More 

Was this review helpful? Yes 2
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I was pleased to read that you enjoy our convenient location near to your favourite museum. I very much look forward to passing your kind comments about our staff on to the teams, especially at front desk. We are sorry that we were unable to arrange a room for you... More 

Lancashire
Top Contributor
57 reviews 57 reviews
53 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have used the Churchill a number of times and, after a gap of over a year, we enjoyed the return We chose a room on the Club floor which, at extra cost, offers separate check in/out and a quiet, staffed lounge which offers breakfast and early evening drinks and canapes (included in the Club price). The extra cost of... More 

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review. I was pleased that you had a ‘happy return’ and you enjoyed your Regency Club Room and amenities in the Club Lounges. We look forward to welcoming you back in the near future. Kind regards, Michael J. Gray General Manager More 

Ohio City, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2015

Excellent in every aspect of whatever came in front of me, be it the greetings from the front desk to the quality and eye catching food that hits your table, i stayed in one of the suites which was absolutely fantastic. keep up the good work. was a pleasure meeting the GM i think it was Michael if im not... More 

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for writing this review and for your kind comments about the staff. I very much look forward to passing them on to our teams. We hope to welcome you back again in the future. Kind regards, Michael J. Gray General Manager More 

Southend-on-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

All round brilliant and great value for money especially for a romantic weekend away. Good positioning for exploring beautiful London and its fantastic shops. Service was great all round so I would highly recommend

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and for titling it ‘excellent all round.’ I was delighted that you enjoy your weekend stay in ‘beautiful London.’ We very much look forward to welcoming you back in the future. Kind regards, Michael J. Gray General Manager More 

Sydney
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 8, 2015

Great location off Oxford St, so perfect for doing shopping. The hotel is in keeping with Hyatt standards, and is very similar to their other Regency hotels. We stayed using our Hyatt reward points so it was basically free - otherwise, the rate was very expensive and I doubt we would have stayed here as it would have been value... More 

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I was pleased to read that you enjoyed our location, however, disappointed to read that you felt we were ‘questionable value for money.’ I hope we are able to welcome you back again in the future to demonstrate to you the high standards we drive to achieve. Kind regards, Michael... More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

Love the Churchill. It has an excellent location on Portman Square. Ideal for both business and leisure travellers as it is close to Oxford Street, Marble Arch and Hyde Park. I was indeed very sad to hear about the gas explosion in the kitchen at the Hyatt this November. I would like to thank Judy Bonizzi for booking me at... More 

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and for your kind comments regarding our 'excellent staff.' We are delighted that you enjoyed your honeymoon here in London and apologies once again for the inconvenience caused with relocating. I very much look forward to passing your very kind comments on to Nick especially and we very much hope... More 

West Covina, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

We were supposed to be staying at the Hyatt Regency London - The Churchill for our honeymoon three weeks ago. Unfortunately we were forced to be relocated to a different hotel due to a gas explosion incident one day before our arrival. My review is mainly for the staff working at the hotel. It's understandable that the aftermath of the... More 

Was this review helpful? Yes 3
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and for your kind comments regarding our 'excellent staff.' We are delighted that you enjoyed your honeymoon here in London and apologies once again for the inconvenience caused with relocating. I very much look forward to passing your very kind comments on to Nick especially and we very much hope... More 

Ahmadi
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 9, 2014

The lobby was small but very busy. I expected a nice lobby to sit and relax but there were few chairs. The rooms were expensive, small and even without breakfast. I was suppose to stay there for 7 nights but I checked out after 2. The staff is friendly but there were few girls in the lobby up to no... More 

Was this review helpful? Yes 2
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review. I was concerned to learn of your dissatisfaction of many aspects of your stay, both from the lobby layout to the staff and sorry that it contrived to spoil the enjoyment of your stay. Please feel free to contact us on feedback.hrlondon@hyatt.com so that we can... More 

Senior Contributor
33 reviews 33 reviews
32 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

Lovely stay at the Churchill. Great, friendly, committed and professional staff (reception, concierge, club level, house keeping, bell captain). Lovely club rooms with nice amenties for families and business travellers. Clean, quiet rooms. Simply loved it and will return!

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this kind review and titling it ‘superb’. I was pleased you found us ‘great, friendly, committed and professional’. We very much look forward to welcoming you back again in the near future. Kind regards, Michael J. Gray General Manager More 

dublin
Top Contributor
132 reviews 132 reviews
14 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 6, 2014

This review is mainly for the way hyatt dealt with my booking The hotel closed due to a gas explosion Hyatt could not have done any more for us They paid the difference between the rate I agreed for my stay in the Churchill and my hotel chosen in london which was more expensive Well done hyatt they are a... More 

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this kind review after your recent stay with us. We are pleased that you were happy with your new location and continued to enjoy your time in London. We very much hope to welcome you back to our hotel in the future. Kind regards, Michael J. Gray General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Oxford street(16)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)

Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Agoda, TripOnline SA and Tingo so you can book your Hyatt Regency London - The Churchill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England
Hotel Style:
#103 Romantic Hotel in London
#141 Luxury Hotel in London
#171 Business Hotel in London
#186 Family Hotel in London

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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