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All 1,073 London hotels

Hyatt Regency London - The Churchill

5.0 of 5 Hotel   |   30 Portman Square, London W1H 7BH, England (Marylebone)
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84%
Ranked #145 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
sqrl18 coppell,tx
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1,067 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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coppell,tx
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well, not by everyone - only 3 of 8 doormen said hello each day and not one held a door open. Went on hubby's business trip, so we didn't have to much choice. Room was the size of a postage stamp for most of us. We are both platinum members of the loyalty program, but it still didn't yield a... More

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Orange County California
Top Contributor
77 reviews 77 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As we were traveling using Gold Passport points, we were assigned a standard room on the 4th floor. The room was small, but the amenities were perfect. Our view overlooked a roof top which wasn't great, but couldn't complain as everything else was satisfactory. The room was clean, fresh and the temperature was very comfortable. Since the Regency Club was... More

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New York, NY
Contributor
18 reviews 18 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed for a couple of days in June 2014. Room are comfortable and quiet (good beds and bathrooms), but decor is very bland and very corporate. Main problem was that my room had an odd smell upon arrival - onions. I honestly think someone was cooking in their room - there are a lot of people from the Middle East... More

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Cheltenham
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A second stay for our family and it didn't disappoint. The staff are faultless and polite, the service and facilities in the Club Lounge amazing and the rooms look like they have never been used by another human being - spotless. Would highly recommend. Baring in mind we stayed on the hotest day of the year with official temperatures in... More

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write the review and titling it ‘Still a cut above the rest.’ I was so pleased to read that you enjoyed the high levels or service from our facilities and staff and you liked the benefits that the Regency Club lounge offered you. We hope to welcome you back... More

Windermere, FL
Top Contributor
52 reviews 52 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent 4 nights as part of a tour. Very nice place and in an excellent location, only steps from shopping. First night was in a regular room. Small, but obviously updated and clean. Rest of the time was in a suite. Big comfy bed, big bathroom and large living area with a pull out bed. Breakfasted in the 8th floor... More

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review after your Tauck tour. I was pleased to read that you enjoyed your suite as well as the ‘quiet location’, ‘helpful and courteous staff’ and ‘seamless service.’ Our menus tend to change throughout the year regularly and we do ensure to keep our product range fresh... More

Hong Kong, China
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a massive fan of the Hyatt chain and this is certainly no exception. Was here on my honeymoon, wonderful Lee in the Club area was fantastic and my new wife had a great time especially after we were upgraded. Very impressed with the service, it was even better than I remembered and I would more than recommend this... More

Was this review helpful? Yes 2
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review and titling it ‘Awesome Awesome Hotel’. Firstly I would like to say once again congratulations on your marriage and we are delighted we were able to make your honeymoon special. Thank you for your extremely kind comment about Lee, I very much look forward to passing this on to him.... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is superb. Staff are incredibly helpful. The rooms are perfectly cleaned daily and there is great attention to detail. Rooms aren't huge, but are well laid out. It is worthwhile to splurge for the Regency club floors 7-9, as it really adds to the experience. Hotel is just off Oxford street, thus away from the crowds, but very... More

Was this review helpful? Yes 2
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. We are delighted that you had an ‘excellent hotel experience’ with us and that you enjoyed your ‘perfectly cleaned’ rooms and ‘incredibly helpful’ staff. I am so pleased to read that you also experienced the benefits of our Regency Club and I look forward to passing these kind comments on... More

Leicester
Top Contributor
59 reviews 59 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a late mystrey hotel deal. A great hotel Staff super and welcoming, did not eat in resturant so cannot comment but it looked super. Clean and very tidy the gym was great and clean. Hotel room was clean and usual size for london 5stars but the view on 4th floor was poor we overlooked... More

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this review. I was delighted to read that you found our staff ‘super and welcoming.’ It is a shame you did not have the chance to try out The Montagu restaurant, but hopefully you will be able to experience this in the future. We look forward to welcoming... More

Bromsgrove, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very well placed at marble arch perfect for a long shopping trip on oxford street, the staff are amazing the rooms are really comfortable, the concierge are really knowledable and helpful. I reccommend upgrading to Regency Club the bathroom ammenties are molton brown (real treat) and the lounge is perfect for nibbles and drinks before a show!... More

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Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this kind review. I was so delighted to read that it was your ‘Best Hotel Stay Ever!’ We were pleased that you enjoyed and recommended Regency Club too. We look forward to welcoming you back to the hotel again in the near future. Kind regards, Michael J. Gray General Manager More

Peterborough, United Kingdom
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed The Churchill and have stayed here three times in the past month. It is an easy walk to many places like Regent Park, Soho, and Oxford Circus. I took advantage of suite upgrades on most stays. The suites are well-appointed and comfortable. The concierge service is impeccable. The Regency Club service is excellent and very helpful. The... More

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this kind review and for your continued loyalty to the hotel. I look forward to passing your kind comments regarding our concierge staff, Regency Club, Room Service and Churchill Bar to the teams. We are delighted to read that you very much enjoyed the mojitos too! We look forward to welcoming you... More

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Hotel Summarization (Beta)

What travelers say

  • Oxford street(16)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)

Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
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Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#104 Romantic Hotel in London #107 Luxury Hotel in London #138 Business Hotel in London #162 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 
Number of rooms
434

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