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Hyatt Regency London - The Churchill

#191 of 1,052 Hotels in London
Certificate of Excellence
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30 Portman Square, London W1H 7BH, England
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Hyatt Regency London - The Churchill
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1,239 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
  • All months
    (1239)
  • Mar-May only
    (268)
  • Jun-Aug only
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  • Sep-Nov only
    (330)
  • Dec-Feb only
    (279)
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Singapore, Singapore
2 reviews
5 of 5 stars Reviewed yesterday NEW

we stayed at the hotel twice in June, both times we had an absolute seemless and wonderful experience. The first stay we had just arrived very early from an overnight flight from Asia and we fully expected our room to not be ready, which is wasn't, but the lovely lady at check in worked her magic and upgraded us and... More 

Was this review helpful? Yes
Chesapeake Beach, Maryland
Top Contributor
72 reviews 72 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second stay at this property and I still really enjoy it. The location is a great, central location for sightseeing in London and there are more dining and shopping options around the hotel than anyone could possibly want. Though we didn't dine at the hotel on this stay, we did enjoy breakfast and snacks in the Regency... More 

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Houston, Texas
Top Contributor
75 reviews 75 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel in an excellent location. Very near the Marble Arch, Hyde Park and several tube stations and shopping, but in an amazingly quiet area across from a green space. We had 2 rooms for 3 nights in early June and the hotel is still undergoing renovations, as we had been warned by both Hyatt and reviews.... More 

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for having taken the time to write this review after your ‘all round great’ experience with us. I am pleased you enjoyed our convenient location, close to London attractions, and our ‘top notch’ staff, including William, who I very much look forward to sharing your kind words with. I sincerely apologise for the noise disturbance you encountered, and... More 

Hemel Hempstead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an amazing night. The food was more than 1st class, the staff were friendly. All in all a very pleasant experience and would love to return. The decor is beautiful and the cocktails were amazing. Especially enjoyed the food from starter to main.

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for taking the time to write this kind review and for titling it ‘wonderful’ after your ‘amazing night’ with us. I very much look forward to passing on your kind comments regarding the ‘more than 1st class’ food, ‘friendly’ staff and ‘beautiful’ décor. We hope to welcome you back again in the near future.... More 

Colombo, Sri Lanka
Top Contributor
134 reviews 134 reviews
84 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my favourite hotel to stay in london. The hotel seems to be going though a major renovation so it is noisy during the day. Even currently it is a beautiful property , great entrance, lobby area and nice bar and breakfast room. Rooms are very nice, old but very nice. I was disappointed by the service this time... More 

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for having taken the time to write this review. We are thankful for your loyalty to us and for choosing us as your ‘favourite hotel to stay in London’. We would however like to sincerely apologise for the shortfall in the turndown service that you recently experienced and please rest assured we are investigating... More 

Alexandria Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent, Hotel, Loved the stay, Close to Great Restauranteurs, Loved Rubens (Glad Jewish Deli) Loved being 2 blocks from Oxford Street, Loved being Close to Marble Arch Tube Stop, Loved the Breakfast--AWESOME service love it, did i say I loved it? loved it.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for having taken the time to write this kind review. I am delighted that you ‘loved’ all the aspects of your stay including our ‘breakfast’ and ‘awesome’ service, and I look forward to sharing these comments with our teams here. We hope to welcome you back again in the near future. Kind regards, Michael J. Gray General Manager More 

Plumas Lake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and allowed me to park my rental car for a long while when I checked in so that I could then take the car back to the airport to drop off. Great and friendly staff, beautiful hotel, very nice staff on regency floor and food was great at the regency club!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for having taken the time to write this review and for your kind comments about our ‘great and friendly staff’, which I look forward to passing on to them. We very much hope to welcome you back to our ‘beautiful hotel’ again in the near future. Kind regards, Michael J. Gray General Manager More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times when I come through for work and thoroughly recommend it. The building is excellent as are the facilities and rooms. The staff make it though – great local knowledge and very helpful. Make sure you use the park across the road – hotel guests get a key!

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for having taken the time to write this review after your stay with us and for your continued loyalty to our hotel. I was pleased to read that you enjoy our ‘excellent’ facilities and rooms and access to the beautiful Portman Square Garden. We look forward to welcoming you back again soon. Kind regards,... More 

Horsham
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend The Hyatt - Churchill to anyone. The hotel was beautiful the staff were lovely and the food was out of this world. The location of the hotel makes it easy to get around London easily by public transport or by foot.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for having taken the time to write this kind review and for titling it ‘A perfect stay’. I am so pleased that you enjoyed our ‘beautiful’ hotel and our ‘out of this world’ food! I very much look forward to passing these comments on to the teams. We hope to welcome you back in the near future. Kind... More 

denver, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Recent renovation made a good hotel even better. Very secure. Nice entry and lobby. Piano music is excellent. Regency Club is very well done. Solid location. Nice surprise just off Park Lane, just 2 blocks North of Mayfair.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

We would like to thank you for having taken the time to write a review. I was pleased that you enjoyed our ‘excellent’ piano music during dinner and that you were delighted with our convenient location ‘just off Park Lane’. We hope to welcome you back again in the near future. Kind regards, Michael J. Gray General Manager More 

Hotel Review Summarization

What travelers say

  • Oxford street(15)
  • Great location(12)
  • Marble arch(11)
  • Very nice(9)
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Amenities (22)
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Guest King Room (52)
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Regency Club Room (46)
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Regency Suite King (66)
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Restaurants and Bars (31)
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The Hotel (18)
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The Royal Suite (85)
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The Saatchi Suite (77)

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