We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,071 London hotels »

Britannia International Hotel

4.0 of 5
163 Marsh Wall | Docklands, London E14 9SJ, England
Hotel amenities
Britannia International Hotel
Ranked #411 of 1,071 hotels in London
3.5 of 5 stars 1115 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,115 reviews from our community

What travelers say about this hotel
  • Canary wharf(53)
  • Very good(23)
  • Swimming pool(12)
  • Reception staff(11)
  • Clean and tidy(9)
  • Air conditioning(8)
  • Tube station(7)
  • National Holidays(7)
  • Continental breakfast(6)
  • Double room(4)
Traveler rating
    216
    402
    223
    144
    130
Only show reviews for Family (78) | Couples (305) | Business (238)
Date Rating
Den Haag
Senior Contributor
34 reviews 34 reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 31, 2012 NEW

If you like traditional decorations, and for London standards, the hotel and rooms are good for the location and price (expensive and excl breakfast and other facilities but thats London). However, the near DLR sounds like a rolling thunder passing by every minute, even with profi earplugs, and I couldnt sleep after the first train at around 5.30.

Was this review helpful? Yes
Bergen, Norway
1 review
4 of 5 stars Reviewed May 31, 2012 NEW

we got room 611, the window could not close properly and the noise from the cooling equipment outside was very strong. Tanks to Mr. Afzan from the reseption with a supplement to our booking price, we changed to room 602. A very nice big room with a good view on the water side. This is the 3rd time we stay... More

Was this review helpful? Yes
Orlando, Florida
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed May 29, 2012 NEW

You can see that in the past this hotel had been at the top of it's game, but I can't say that anymore. Very outdated and rundown. Rooms were good size and had fantastic views, but that the best I can say. The wall paper was peeling from walls and there was black mold behind it. Bathroom lock was missing,... More

Was this review helpful? Yes

Travelers are raving about these London hotels

Aloft London Excel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2064719?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Doubletree by Hilton Hotel London - Westminster
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d275581?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hilton London Tower Bridge
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d614236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Ritz London
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d187591?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Rafayel on the Left Bank - Hotel & Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1600126?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

We booked this hotel as it was close to the tube station and the O2 and had a fantastic price. The bar area is fantastic. The windows overlooking the docklands and towards the city. Prices for drinks and food were reasonable and the standards of food was excellent. Our first night we had a room on the lower floor. Room... More

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

Dear Kayals1990, We are delighted that you enjoyed your stay with us. Our team here are committed to ensuring all our guest are comfortable during their stay and received the best possible service. Your feedback is very important to us and is very much appreciated; our team will be thrilled to receive it. Thanks for your review it will be... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 27, 2012 NEW

Good: - Location Bad: - VERY dusty and dirty - Windows on the inside were extremely dirty. We were forced to clean the window to look outside, with a towel, the towel was brown after we cleaned it.... - Wallpaper is coming off from the walls - The Double bed is very small - NO air conditioning, you have to... More

Was this review helpful? Yes
Nicosia, Nicosia, Cyprus
1 review
4 of 5 stars Reviewed May 25, 2012

I forgot my both mobiles iphone4 and nokia at lobby, and I don't know what could I do if Abdulla from Reception didn't find it and informed Paul about it. They inform me and I went downstairs to take my mobiles. Thanks a lot to both of them. Stepan Bianjyan PrimeTel PLC From Cyprus.

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

Dear Stepan B, On behalf of all the staff of the International Hotel I would like to thank you for taking the time to post these positive comments about your recent stay with us. I am glad to know that Abdulla and Paul managed to find your mobile. We are looking forward to welcoming you back in the near future.... More

Isle of Man, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

Luckily, my sister and i were only staying for one night only...We arrived at a lovely entrance and lobby kitted out with marble floors chandlers.Once we entered our room,i went into the bathroom where the sink plug was left in and the water over flowed onto the floor.The floor was tiled and i fell. Not badly thankfully. Next we opened... More

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

Dear fluffypants007, Thank you very much for posting your comments on the Trip advisor Website. Please accept my sincerest apologies for the inconvenience caused during your stay with us. We are continuously redecorating within the hotel and regularly upgrade our product; I regret that the room you have been allocated did not reflect this and I have asked our maintenance... More

London, United Kingdom
2 reviews
1 of 5 stars Reviewed May 25, 2012

i stayed at this hotel with my friends for one night. When arriving we were informed that if we didn't like the room we could not change it. When getting into the room the walls were all marked and disgusting, wallpaper hanging off the walls and mould around the light in the bathroom. The room looked clean from a distance... More

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

Dear sturt s, Thank you very much for posting your comments on the Trip advisor Website. Please accept my sincerest apologies for the inconvenience caused during your stay with us. May I request you to kindly contact me, so that I can investigate all the issues addressed by you. I can assure you that this level of service is not... More

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

I stayed at this hotel with my partner for one night. When arriving we were informed that if we didn't like the room we could not change it. When getting into the room the walls were all marked and disgusting, wallpaper hanging off the walls and mould around the light in the bathroom. The room looked clean from a distance... More

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

DearVicki R, Thank you very much for posting your comments on the Trip advisor Website. Please accept my sincerest apologies for the inconvenience caused during your stay with us. We are continuously redecorating within the hotel and regularly upgrade our product; I regret that the room you have been allocated did not reflect this and I have asked our maintenance... More

Caversham, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 16, 2012
5
people found this review helpful

Stayed here overnight as I was presenting at a conference in the hotel and it was only £82 a night which seemed like a bargain, especially as the Hilton down the road wanted over £300 for a room on the same night. The hotel looks good from the outside, I think it's one of the earlier buildings in the Canary... More

Was this review helpful? Yes
ManagerInternational, Manager at Britannia International Hotel, responded to this review
May 30, 2012

Dear Look_Left, Thank you very much for posting your comments on the Trip advisor Website. Please accept my sincerest apologies for the inconvenience caused during your stay with us. May I request you to kindly contact me, so that I can investigate all the issues addressed by you. I can assure you that this level of service is not of... More

Travelers who viewed Britannia International Hotel also viewed

Hilton London Docklands
3.5 of 5 stars 782 Reviews
London, England
Show Prices ABS:HotelCheckRates-d199849?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton London Canary Wharf
4.5 of 5 stars 702 Reviews
London, England
Show Prices ABS:HotelCheckRates-d585836?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Britannia Hampstead Hotel
3 of 5 stars 373 Reviews
London, England
Show Prices ABS:HotelCheckRates-d195394?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,071 hotels in London, ranked by popularity »

Been to Britannia International Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Britannia International Hotel

  • Britannia International London
  • Hotel Britannia International
Address: 163 Marsh Wall | Docklands, London E14 9SJ, England
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Britannia International Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Britannia International Hotel
Show the lowest price for this hotel (from our partners)
Show Prices