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All 1,071 London hotels

BEST WESTERN Swiss Cottage Hotel

3.0 of 5 Hotel   |   4 Adamson Rd | Swiss Cottage, London NW3 3HP, England (Camden / Primrose Hill)
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Ranked #524 of 1,071 hotels in London
A recent review
5 of 5 stars reviewed 1 week ago
Jill W United Kingdom
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280 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trieste
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The mixer in the shower is broken (see photo no. 1). Consequently it is impossible to get warm or hot water in the shower, whereas you get hot water in the white sink. There is no place for the right leg on the right side of the toilet (see photo no. 3). The plastic mat in the shower is shamefully... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

An ideal bolt hole, steps away from the Tube and several bus routes. No restaurant for dinner, but London has many within a few minutes. The area seemed to be safe so it was not a problem arriving late at night. The hotel's floorboards creaked which might be a problem is someone was walking around in the room above. All... More

Review collected in partnership with Best Western GB

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Derby, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed here on three occasions now and have found the service to be excellent, making us very welcome. Although the hotel does not serve evening meals it is well located adjacent to Swiss Cottage tube for easy access into more central areas and has an excellent restaurant just a few minutes walk away.

Review collected in partnership with Best Western GB

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I gave it an average rating based on the location. I paid for my room prior to my arrival but they made no effort to allow me to check in early. The room I slept in during my first night had no heat. The décor and furniture did not appear to have been updated since the 1960s. The 'gentlemen' who... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was disappointed to read that you were unhappy with your stay. If you would like to discuss the points raised in your review further, please do not hesitate to contact me via telephone. Kind Regards Giselle Unsworth House Manager Best Western Swiss Cottage Hotel More

Amsterdam, The Netherlands
Top Contributor
157 reviews 157 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a great location, one block from the underground station, is charming and comfortable. The rooms are spacious, but the elevator is the smallest I've seen in the UK, the kind you might find in small places in Paris. The bar is not staffed, so if you would like a drink in that very pleasant environment, you need... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed the location and the charm of the hotel. I do apologize if you had any problems logging onto the WIFI at the hotel, I have not had any other reports of problems regarding this but I will investigate. Thank you again for... More

Benfleet, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here whilst my husband was very poorly in the Royal Free Hospital and I have to say that the service I received was second to none - first class people on reception, (a huge thank you to them!) room very comfortable and spacious, central to so many London bus and tube routes to take you anywhere you want... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your lovely review of our hotel. I will be sure to pass your comments on to my staff and do hope that you will choose us again for a future stay. Kind Regards Giselle Unsworth House Manager Best Western Swiss Cottage Hotel More

Warwick, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Well placed with lots to do nearby with an easy tube journey into the city. Hot water issues and tardy room service, but on the whole a lovely hotel and good value for money. Note no lift to fourth floor. I would however recommend this hotel.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed the location of the hotel and found it value for money. I do also apologize for any hot water issues that you mentioned you experienced. I do hope that you will choose us again for a future stay. Kind Regards Giselle Unsworth... More

Hemel Hempstead
Top Contributor
53 reviews 53 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was not sure what to expect after reading some of the reviews but the location and price compared with other local hotels swayed me to book for 2 nights. I expected a tiny room but we were given a room on the lower ground floor which had 2 windows so plenty of natural light - as you are still... More

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed your stay and the character of the hotel and do hope that we will have the opportunity to welcome you back soon. Kind Regards Giselle Unsworth House Manager Best Western Swiss Cottage Hotel More

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Additional Information about BEST WESTERN Swiss Cottage Hotel

Also Known As:
Best Western London
London Best Western
BEST WESTERN Swiss Cottage Hotel London, England
Address: 4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
Location: United Kingdom > England > London > Camden / Primrose Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #524 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
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