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BEST WESTERN Swiss Cottage Hotel

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4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
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BEST WESTERN Swiss Cottage Hotel
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (396)
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Amsterdam, The Netherlands
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here back in February after a long flight. We were given a room with 2 singles which we ended up changing. The receptionists couldn't do enough to make you feel welcome at the hotel and gave you the feeling that nothing was too much. The Room was large and comfortable and the breakfast was of a good standard with... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you very much for your review of our hotel. I was very pleased to read that you enjoyed your stay with us and that you found the room large and breakfast options plentiful. I'm glad that you enjoyed the great location of the hotel and do hope that we will be able to welcome you back in... More 

The Hague, The Netherlands
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 1 night, a normal room, which for a solo traveller, mostly away worked fine- I appreciated the small desk, teaming facility and good hanging options for clothes. There was a fast room service. Big and spacious lobby allowed me to invite a guest for a meeting. It is true that there were little bar options but... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, I would like to thank you for your review of our hotel. I was pleased to read that the amenities of the hotel were suitable for your needs and that you had everything you needed for a comfortable stay. We hope to be able to welcome you back soon. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss... More 

Kent, Washington
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

perfect location for central London - not to far not to close. next to the train station, friendly staff and lovely restaurant in the area. its a homely feel , breakfast is good quality its not expensive to stay here, car park is available very residential location

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your great feedback following your stay with us. I was very pleased to read that you enjoyed all aspects of your stay and found the location of the hotel perfect. We do hope to be able to welcome you back in the future. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were great, very helpful! I used this hotel on my first solo visit to London. The guy at reception gave me recommendations on things to do and helped arrange a cab to come pick me up. My room was a very low price and gave me the very basics that I needed. Downstairs of the hotel was very... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I am happy to know that you enjoyed your stay and that you found our staff very helpful, I will be passing your comments on. I was also pleased to read that you found our hotel value for money. Thank you for all of your comments, which will be relayed... More 

Kettering, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Staff not interested in why we were leaving early. Requested smoking room on booking form, didn't bother to contact us to let us know they are smoke free hotel, didn't tell us on arrival, just saw a sign. Room extremely hot, no air con, Windows on safety catches so could only open a bit. Have not bothered to reply to... More 

Was this review helpful? Yes 1
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I firstly apologise if you did write directly to the hotel, this must have been missed but I can understand your frustration. A ban on smoking in enclosed spaces was passed, as you may know, in England in 2007 - therefore our hotel has been completely smoke-free since then. I... More 

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Chester, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in an area that is "Residents Parking" only. There is not even the option of using a meter in the first few local roads. Not that any spaces were found anyway after driving around for 45 minutes. It would help if the space in front of the hotel could have "Registration Only" spaces. At least then... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Many thanks for your review of our hotel. Thank you for your great comments about our staff, I will be passing them on to the team. I do apologise if you found parking difficult, unfortunately we do not offer parking at the hotel, just a small courtyard at the back on a first-come-first-served basis, but there is an... More 

Liverpool, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We picked this hotel as it was near to Wembley and we were going to a concert. The hotel public areas are lovely but as it is an old building there was no air conditioning and surprisingly no fan so the room was way too hot so in winter this hotel would be fine but avoid in summer.

Was this review helpful? Yes 2
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, I would like to thank you for your review of our hotel following your stay with us. I was pleased to read that you liked the décor of the hotel but do apologise if you found the temperature too hot, we do usually provide fans in the bedrooms and if they are not in the room you can... More 

London, United Kingdom
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great spot, a couple of minutes walk from the tube down a quiet street. Room large (superior room) and well laid out. Bathroom not so good - cramped, and shower not powerful enough. Some noise from other rooms (water pipes/showers) but no street noise. But, I was so hot I could barely function/sleep - it needs air conditioning - the... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed the location of the hotel and your bedroom layout. I do apologise for the fact that the room was too hot during the heat waive we have recently experienced. I do also apologise if you found the shower pressure not sufficient. Thank... More 

Dundee, United Kingdom
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights in room 308 which is a standard double room. Hotel is located in a leafy street just minutes from Swiss Cottage Tube Station and Finchley Road. Liked the exterior of the hotel, I thought inside was maybe a bit tired. The lift is tiny and would struggle to fit more than 2 people. Our room... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you very much for your feedback following your recent stay with us. I was pleased to read that you enjoyed the location of the hotel with its proximity to Swiss Cottage underground station and Finchley Road. I apologise if you found the bedroom to be too hot, unfortunately as we do not have air conditioning and with... More 

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