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BEST WESTERN Swiss Cottage Hotel

3.0 of 5
4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
Hotel amenities
BEST WESTERN Swiss Cottage Hotel
Ranked #526 of 1,070 hotels in London
3.5 of 5 stars 143 Reviews
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143 reviews from our community

    Trip type
Traveler rating
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    46
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Date Rating
Parrish, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 11, 2012

A fantastic Hotel full of history and wonderful helpfull staff through-out. We asked for a quite room with a tub(bath) and thats exactley what we had on the 4th floor, a very large room it was to, with good supply of tea/coffee and bathroom well equipped. Great location for any where in London. Excellent full breakfast with plenty tea and... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
May 16, 2012

Dear Guest, Many thanks for your positive comments following you recent stay with us. I am very pleased that you enjoyed your stay and that your booking requests where met fully. We hope to have the chance to welcome you back in the future. Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed May 4, 2012

Very clean hotel. Room massive with character and I find Bestwestern have the comfiest beds. I stayed in room 205 which suffered noise which I now believe came from the lounge area, as our room was directly above. The floor boards creaked which was very annoying. As there was no double glazing there was a draught from the window as... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
May 17, 2012

Dear Guest, Thank you for your feedback following your recent stay with us. I'm glad that you found the hotel to be clean and comfortable but am sorry to read that some noise coming from parts of the hotel disturbed you. I do hope that you will choose to stay with us again and can assure you that all guest... More

Saugatuck, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 3, 2012

With the reviews being a bit hit and miss, I wasn't really sure what to expect. I was pleasantly surprised with my visit. Great location close to the tube station and bus line, clean, friendly and a very nice neighborhood. Front desk was pleasant upon check-in and, while my room was on the small side (room 17) and downstairs, there... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
May 16, 2012

Dear Guest, Many thanks for your review of our hotel following you recent stay with us. I was pleased to read that you enjoyed your stay and will be returning. The issues with the bath towel and shower head have been checked and rectified, I apologise for this. We look forward to welcoming you back in the near future. Kind... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 22, 2012

Very nice hotel, great location. big thankyou to ian, gentleman on the desk. nice big room, ( 102 ). Having breakfast included would of been much better, had to pay an extra £9.95 each for breakfast, bit naughty that, also the towels in the bathroom were smelly. otherwise loved it. thankyou ian again. :-)

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
April 26, 2012

Dear Guest, Thank you for your review of our hotel following your recent stay with us. I am pleased that you enjoyed your stay and we hope to see you again in the future. Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

MooMoo
1 review
5 of 5 stars Reviewed April 12, 2012

The hotel is very conveniently located, just by Baker Street. The room decor was just great - I felt like an English lord, the only thing missing was a fancy British ghost in my wardrobe. The room is English style but very tasteful and really clean. The staff were very nice and helpful, very friendly front desk. Will be definitely... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
April 16, 2012

Dear Guest, Thank you for your recent review of our hotel. I was very happy to read that you enjoyed your stay with us and that you will be returning. We look forward to welcoming you back in the near future! Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

Durham
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 24, 2012

Arrived 10.30 ish, too early to check in but needed to drop my case off as I was going to a meeting(taxi from Kings Cross approx 10- 15 mins @ £12) . The man on reception was ok, but no eye contact and not particularly welcoming, or friendly - rather curt. On return to the hotel late afternoon, same man,... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
April 13, 2012

Dear Guest, Thank you for your recent review of our hotel. I was disappointed to read that you didn't have a positive experience in terms of customer service at the Front Desk and I do apologise for this as we have had some great feedback in the past. Information such as breakfast times should be offered to every guest on... More

North East
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2012

Stayed two nights, nice big room. Normally stay near Paddington or Kensington, but the hotels are more expensive with smaller rooms. Had a minor issue with the electricity circuit breaker tripping for the room, this was sorted within 5mins!! The location of Beat western, Swiss Cottage is perfect, it's only a ten minute tube ride to the main attractions. I'll... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
March 15, 2012

Dear Guest, Thank you for your kind comments following your recent stay with us. I am glad you enjoyed your stay. I do apologize for the minor problem with the electricity and hope this did not cause too much inconvenience. We look forward to welcoming you back in the near future. Kind Regards Giselle Unsworth Sales Manager Best Western Swiss... More

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed February 19, 2012

Good Hotel,stayed here in January.The place is very close to the main road and tube station but very quiet.I loved the high ceilings in my room and the modern bathroom.The young blokes at reception and the breakfast waitresses were very friendly and helpful.Breakfast was ok but we realised there were plenty of cafes on the main street if you did'nt... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
March 5, 2012

Dear Guest, Many thanks for your review of our hotel following your stay with us in January, I am very pleased that you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

St Helens, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2012

Just returned from spending four nights there with my 15 year old daughter and we enjoyed every minute. The hotel is easy to find, beautifully decorated and very comfortable. The continental breakfast was very generous and the tea and coffee making facilities were always well stocked. There was even a laundry service on offer. The staff are friendly and helpful... More

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See 5 more reviews by paula h for London
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
February 17, 2012

Dear Guest, Thank you for your kind comments following your recent stay with us, I will be passing your positive feedback on to the relevant departments. It is always very pleasing to find out when a guest has enjoyed their stay and we look forward to welcoming you back! Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

Stoke-on-Trent, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 15, 2012

Great hotel. Very cold weekend but hotel very warm. Has tea/coffee making. Very clean. Booked hotel with cont. breakfast which was very good, polite staff. Easy reach to tube station and swiss cottage town where you will find a Walkabout and W/spoons pubs, restaurants, shops theater and imax. Checked out 1100 train leaving 1800 the hotel even stored luggage while... More

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Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review
February 17, 2012

Dear Guest, Thank you for your positive feedback following your recent stay with us. I am pleased that you enjoyed your stay with us and had a lovely birthday. We hope to see you again. Kind Regards Giselle Unsworth Sales Manager Best Western Swiss Cottage Hotel More

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Additional Information about BEST WESTERN Swiss Cottage Hotel

  • Best Western London
  • London Best Western
Address: 4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
Price Range: PLN: $$

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