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BEST WESTERN Swiss Cottage Hotel

3.0 of 5 4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
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BEST WESTERN Swiss Cottage Hotel
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BEST WESTERN Swiss Cottage Hotel
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340 reviews from our community

Traveler rating
    57
    127
    85
    43
    28
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81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Enjoyed a nice stay during a recent sightseeing trip. The room was located on the 4th floor, large, very clean and with a gorgeous bathroom. The lift only goes to the third floor but wasn't really an inconvenience. The hotels decoration may not be to everyones taste but is very well kept and spotless. There are large communal areas and... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, I would like to thank you for your feedback following your recent stay with us. I was pleased to read that you enjoyed the hotels unique décor and had a pleasant stay with us. I do hope that we will have the opportunity to welcome you back in the near future. Kind Regards Giselle Unsworth House Manager BEST... More 

Doncaster
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My son and I stayed here just before Christmas for one night. It was in a great location with the tube station right next door. Our room was a surprise ( a pleasant one) I had booked a twin room and on entering the room discovered it was a double with a single room off it. Excellent. The furniture in... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, I would like to thank you for your great comments following your stay with us. I was very pleased to read that you enjoyed your stay and will be passing your feedback to the team here, I do hope that you will choose us again in the future. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage... More 

Athens, Greece
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is the only benefit, close to the underground station. We had the bad luck to stay in the 4th floor. The elevator stopped to the 3rd floor and we had to walk through corridors and stairs to the room, shower was very hard to take, hot water was hardly dripping from the tap. Very old... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was disappointed to read your comments, I sincerely apologise for any inconvenience caused to you. Please rest assured that we take all guest comments seriously to continuously improve the quality of service that we offer. Should you wish to discuss any of the issues raised, please do not hesitate... More 

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, really close to tube station and perfect for exploring the city from. Our room was on the ground floor and nicely decorated but a bit old fashioned, everything was really clean though and the bed was king sized and very comfortable. Staff were attentive and welcoming and let us check in early. Breakfast wasn't too bad for the... More 

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you found the location of the hotel and our staff helpful and that you would return. Thank you again for taking the time to write your review. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More 

Stafford, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My room was comfortable, spacious and had a pleasant outlook. Shower room gleaming and recently refurbished. Ideal and attractive location next Hampstead Theatre, Tube and Royal Central College. Great value - will revisit and will recommend to friends.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you very much for your review of our hotel. I was very pleased to read that you enjoyed your stay with us and do hope that we will have the opportunity to welcome you back soon. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More 

Bath, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 24, 2014

As a regular traveller to London this is one of the best locations I have ever stayed at. It is right next to the underground station in Swiss Cottage. The Hotel is in a quiet location, friendly staff, good range of magazines and newspapers on offer for free as well as excellent WiFi. There is a sports centre also next... More 

Was this review helpful? Yes 1
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your feedback following your stay at our hotel. I was very pleased to read that you were happy with all aspects of the hotel and glad to know that you would return. We hope to be able to welcome you back soon. Kind Regards Giselle Unsworth House Manager More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 17, 2014 via mobile

Great looking hotel from outside, pleasant lounge area and pleasant staff. Great free car parking if lucky enough to have an available space in tiny parking area. Worked perfectly for us. Unfortunately though the bed and bathroom were clean the room, furniture, furnishings and hotel generally has 25-30 year old decor and is need of a general and complete refurbishment.... More 

Was this review helpful? Yes 3
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed the lounge area and found our staff to be pleasant. I was saddened to read your comments regarding your room and that you do not feel that you would return. As a hotel, we are constantly looking to improve and do have... More 

Austin, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 16, 2014

The best thing about this hotel is its location. It is an easy walk (though a challenge with luggage and awkward for cabs) from the Swiss Cottage Underground station. The rooms are varied and, although clean, are dated and not particularly spacious. Having been created by knocking together several houses, even finding a room can present challenges, with a somewhat... More 

Was this review helpful? Yes 2
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel following your stay with us in November. I apologise for the fact that our lift was out of order during your stay due to maintenance issues. These obviously needed to be resolved before it was signed off to be in safe working order before we let anyone use it, however... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 4, 2014

I stayed here for one evening and initially was pleasantly surprised how it looked. I then got my room key and was told I was on the ground floor, I never thought much of this until the morning where I could here every footstep, to the point that it woke me and I couldn't sleep again! I then decided to... More 

Was this review helpful? Yes 3
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was disappointed to read that you would not return due to the noise and hot water situation and sincerely apologise for this, I do hope that in the future you will give us another chance to provide you with a better experience. If you would like to discuss the... More 

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Additional Information about BEST WESTERN Swiss Cottage Hotel

Address: 4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
Number of rooms: 59
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Swiss Cottage Hotel London, England

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