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All 1,073 London hotels

BEST WESTERN Swiss Cottage Hotel

3.0 of 5 Hotel   |   4 Adamson Rd | Swiss Cottage, London NW3 3HP, England (Camden / Primrose Hill)
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Ranked #547 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 1 week ago
Mathilde N London, United Kingdom
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293 people have reviewed this hotel

Traveler rating
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    78
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm normally resident of London but stayed at this hotel as we launched a family trip. The location was superb, a stone's throw away from Swiss Cottage station. The rooms seemed variable. We were placed on the top floor, so there was no elevator access, you had to walk up the last flight of stairs. The room was hot and... More

Was this review helpful? Yes
Cairo, Egypt
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed in a superior double room, room was spacious and location was good, however the room has no air condition, no fridge, no safety deposit, internet broken most of the time, room and bathroom were not very clean and the room smelled really bad, tired room and very very old, staff not friendly and not rude meaning that they... More

Was this review helpful? Yes 3
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was disappointed to read that you were unhappy with your stay. If you would like to discuss the points raised in your review further, please do not hesitate to contact me via telephone. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More

Washington, District of Columbia, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location was perfect - near the Swiss Cottage tube stop that was very convenient to central London. The room had everything I needed: a window that opened, coffee maker, etc. It was small and the bathroom was especially small. I appreciated the computer and printer in the lobby since mine was not working. The only reason I would not... More

Was this review helpful? Yes 3
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed the location and other aspects of the hotel but I do apologise for any inconvenience caused regarding the hot water issue. I will be looking into the points raised. I do hope that you will reconsider and return for a future stay.... More

Hamburg, Germany
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

as a tourist hotel I would recommend it, as a business hotel it depends much on the traveller. The hotel looks like it was built in the second half of the 18th century and its interior design is old fashioned, faded chic. Don't get me wrong, it all works. The rooms are diverse, but if your are lucky to obtain... More

Was this review helpful? Yes 1
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you very much for your feedback following your stay with us. I was pleased to read that you enjoyed the character of the hotel and location and that you will return. We look forward to welcoming you back. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More

Leicester, England, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

Booked this via friend as we wanted somewhere with good Travel links to the O2. A 25 minute tube journey dropped us right on the doorstep. Swiss Cottage tube station is less than a five minute walk from the hotel. Hotel itself is a little tired but it's set in a quiet area and a very warm night saw us... More

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel following your recent stay with us. I was pleased to read that you enjoyed the location and peacefulness of the area and do hope that you will return for a future stay. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 20, 2014

Stayed over night in this very tired, a little grumpy in places hotel. The location for me was great, close to the tube and three stops into town, or a brisk walk to Primrose Hill. It's a shame Great Western won't invest. The room plenty big enough, lumpy bed, dirty windows, dirty cup, kettle not good so couldn't make a... More

Was this review helpful? Yes 2
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was disappointed to read that you did not enjoy your stay with us entirely, If you would like to discuss the points raised in your review further, please do not hesitate to contact me via telephone. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More

Chicago, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

Our experience with this hotel was very pleasant. The service was minimal but quite good whenever we needed it. The building and some of the furniture is pretty old and creaky in parts but that's not unusual at all in Europe. It was very clean and well kept. We had a delux room on the 4th floor that was large... More

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you enjoyed your stay with us and do hope that you will choose us again for a future visit. Kind Regards Giselle Unsworth House Manager BEST WESTERN Swiss Cottage Hotel More

Poole Dorset
Top Contributor
89 reviews 89 reviews
53 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 8, 2014

Stayed for two nights. Centrally located near swiss cottage tube station. We had a lovely spacious room on second floor. Breakfast was very good with plenty of choice. All staff very friendly apart from one chambermaid who couldn't even be bothered to acknowledge us even though I said good morning. Check out was ok but they really do need to... More

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel. I was pleased to read that you had a largely pleasent stay. I do apologise if you found the member of Housekeeping unfriendly, I will be addressing this with the Housekeeping department. Thank you once again for your feedback and I do hope that you will return for a future... More

Coventry
Contributor
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 8, 2014

I wrote a very critical review of this hotel in July 2013. Because of its very convenient position for my weekend course I stayed there again, this time with my wife. I booked a "superior twin" room on the first floor. I had decided to stay a day more than my original booking and I found the reception staff most... More

Was this review helpful? Yes
Giselle122, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Guest, Thank you for your review of our hotel following your recent stay. I was very pleased to read that you decided to return and enjoyed your stay this time. It is very encouraging to read that where we perhaps fell short during your last stay, you can see an improvement. Thank you again for your feedback, which I... More

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Additional Information about BEST WESTERN Swiss Cottage Hotel

Address: 4 Adamson Rd | Swiss Cottage, London NW3 3HP, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Swiss Cottage Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
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Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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