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All 1,072 London hotels

DoubleTree by Hilton Hotel London -Tower of London

4.0 of 5 Hotel   |   7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London) (City of London)
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88%
Ranked #128 of 1,072 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Lovro B Zagreb, Croatia
  • Reviews (2,571)
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2,571 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zagreb, Croatia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice a quiet location with neat hotel. I stayed at this particular hotel 4x in last 6 months and I am always pleased with the hotel and everything around it. I am very picky when it comes to the hotels worldwide and this one for sure has something in it,still not sure what but the vibe is really good.... More

Review collected in partnership with DoubleTree by Hilton

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AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear 'Lovro B' Thank you for the amazing comments, we're so pleased you have wanted to come back again and again, having had great experiences in our hotel. This is fantastic. If ever you need our assistance, please let us know how we can help to make any of your stays more personalised to your requirements. We'd love to help.... More

Cornwall
Top Contributor
76 reviews 76 reviews
24 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came up to London for a special treat and booked a hotel above our usual cheap and cheerful, but were disappointed in the size and appointments of the very bland room we had paid nearly £300 per night for. There were not even two comfortable chairs and the wardrobe was minute! However having expressed our disappointment, we were politely... More

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AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear 'dunheved' Thank you for sharing your comments regarding how we can improve, and I completely agree that a friendly smile can go a long way. I sincerely apologise you had felt some of our team members in the hotel could have made more of an effort in this regard, this is something we will be taking on board immediately.... More

Sutton Coldfield, United Kingdom
Top Contributor
103 reviews 103 reviews
12 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is ideally situated just a few moments walk from Tower Hill tube, Tower Gateway and convenient for Cannon Street, Monument and Blackfriars. The experience on arrival was not ideal. The reception desk is chaotic with nowhere to queue properly as the main walkway crossed through and there is seating very close by. As a Hilton Honors member I... More

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London
Top Contributor
80 reviews 80 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I used this hotel as a base for Saturday night out, working in the area I know it well and can vouch very much for its location. The hotel's public areas are very airy, well presented and give you a feel of the quality hotel it is. The staff are very pleasant and polite and check in and out was... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

Breakfast restaurant tends to be uncomfortably cramped at peak times, but great sky bar and generally good hotel, but if you need a wireless internet connection to work off your own laptop (as distinct from the hotel computers) then stay somewhere else - it's consistently hopeless.

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Tiny rooms, the air conditioning was not working, the bill had lots of additional spend against it that I had not authorised, breakfast was poor for a hilton hotel. the location is good and most of the staff were nice, but I won't be staying there again, definitely never again for £265! I'd probably compare this to a nice Premier... More

Review collected in partnership with DoubleTree by Hilton

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England
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here before when it was the Mint hotel but it's now even better. Considering there were plenty of guests, our room was silent. The hotel is fresh and clean and it's so lovely in the Sky Bar. Well done to the management team for the excellent staff and welcoming ambience.

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Florida
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were very pleased with our accommodations as well as the outstanding staff & service at this hotel. We stayed for 3 nights while touring the city. Excellent location for the hop on/off bus. The view of Tower Bridge is a gorgeous sight from the sky bar. For Hilton club members, there is a lounge that provides drinks & afternoon... More

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Very poor wifi gatewY that was throttled back to the point it was near useless. Might otherwise be ok but in this day and age connectivity is everything and on that score this hotel is a zero. Otherwise the hotel is reminiscent of the typical US three star hotel experience except that this one is located in central London. Value... More

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AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear 'Simon S', Thank you for your feedback regarding your recent stay with us. We appreciate that WiFi, even when offered as a free service such as in our hotel, is now seen as an essential supply for any guest that chooses to stay and is of value to the guest experience. We are sorry that this did not meet... More

Berwick upon Tweed, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent two very comfortable nights at this hotel. In the main staff very welcoming first morning at breakfast greeted personally by our server many plus points for that this morning breakfast a little more harassed(need for consistency). Suite very comfortably but again attention to detail required(shower ceiling has small area of mould and shower hose in need of replacement) otherwise... More

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Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Phone Number:
Location: United Kingdom > England > London > City of London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
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Also Known As:
DoubleTree By Hilton Hotel London -Tower Of London England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#67 Family Hotel in London #85 Romantic Hotel in London #96 Luxury Hotel in London #111 Business Hotel in London
Hotel Class
Number of rooms
583

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