We would recomend this hotel to anyone !Had a wonderful stay with a breakfast better than you could find anywhere!No complaints at all !Nice ,clean and centrally located .Would certainly go there again ! more

I stayed here with a work conference on Sunday 21st September. We arrived at about 8pm got checked in and decided to eat in the hotel. We were told to order off the menu would be 1 and half hour wait or we could just go for the buffet. Needless to say we went for the buffet and it was... more

I loved this hotel and was impressed by the quality. My room was spacious, modern quiet and had everything I needed, including on site parking. The staff were friendly and efficient but local/london knowledge limited - I asked if Id driven through the conjection zone using the route Id taken but they had no idea of the local area. The... more

Nice hotel. However, the staff dont speak very good english. Despite the fact that I'm asian, I speak much better english. I reckon they're from eastern europe. The concierge was not helpful at all. He just hands out brochures and do squat. He looks middle eastern and his english was oookay. I wanted to go to Salisbury but he was... more

Just back from this hotel, which I was staying at for a conference. Had good directions from the hotel for getting this hotel from the tube stop at Hammersmith, which were pretty accurate (just remember to keep on moving through the shopping mall). Check in was via the conference, but was met with smiling, friendly hotel staff beside the conference... more

Booked in for long weekend 3 night city break to take a show in etc. First impression was a little disappointed as front entrance very badly kept with loose paving bricks everywhere, looks like they might belong to ajoining property but even so. Reception and booking in all excellent but lifts very slow. Huge lines of people at peak times.... more

Friendly people at reception, good breakfast but a very long walk to the room. Room for 4 is very small but the price was ok so... more

Upon entering the hotel, my first impressions were very very nice 4* hotel clean staff dress smartly etc etc Was checked in within a matter of minutes so no problem there, we then procceded to the lifts, which i must say they need fixed or something ! because the 2nd time we were goin up to our floor, there was... more

I have stayed at this hotel several times over the past 3 years whilst attending courses. If I had been choosing a leisure hotel in London I would look elsewhere as I got a discounted rate as a conference customer. That said, there are many lovely things about this hotel. It's very clean, I've always been given a spacious room,... more