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All 1,071 London hotels

Novotel London West

4.0 of 5 Hotel   |   One Shortlands | Hammersmith International Centre, London W6 8DR, England (Docklands / Canary Wharf / Isle of Dogs)
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Ranked #450 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
Mat S Worcester, United Kingdom
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Worcester, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights in April 2014. The lady on reception was lovely, professional, and welcoming. The room was a "superior" room according to LateRooms - it appeared to be a standard room as I couldn't see what made it "superior"; to be fair, I didn't question this as the room was more than adequate for my short stay.... More

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Nottingham, England, United Kingdom
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with my family for one night to see an event in one of their conference centre. Overall experience was good and the hotel can easily be located using sat nav. Their airconditioning unit isn't strong but manageable if you sleep outside your duvet. The place is very accessible from the tube and is surrounded with nice restaurants. They've... More

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Royal Wootton Bassett, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel has been recently decorated, so it has a great modern feel. Rooms are clean tidy and functional. Food tastly, with good choices, breakfast is well worth a go. So that's the good bits, check in waited for 20 mins, with only 2 employees on the desk! Tried to validate a parking ticket with customer services to be told... More

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Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Wifi signal is very spotty. Beds are thin and hard. But worst of all the walls are paper thin and could hear my neighbours talking and when someone closes a room door, the entire walls shakes. Soundproofing is non existent as well when someone is outside as I could hear the chambermaids talk outside in the hallway. Had to sleep... More

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Moscow, Russia
19 reviews 19 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is huge as lots of other Novotels in the world, having about 100 rooms on each floor. I spent 4 nights in a twin room, being on business in London. The choice was done based on the office location, just around the corner of the building. The Tube is 3 min walking (5 stations from the very city)... More

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights and the first thing that surprised me was to be in England and not to be served by one English person whilst on our stay. I nothing against any nationality but expected to be greated by an English person with a proper accent. We paid for the breakfast on line when we booked in... More

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Senior Contributor
42 reviews 42 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for five nights whilst playing Hammersmith Apollo....the only good thing to say is that it is convenient..... Air con didn't work; kettle blew TV up; no newspapers delivered; lifts take an eternity and speak to you constantly; food terrible............ Telephones not answered except for the wonderful Audrey on Giest Services.

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NovotelLondonWest, Rooms Division Manager at Novotel London West, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Novotel London West and for your kind words towards Audrey, our Guest Relations Manager. After contacting you personally, I can confirm that your comments have been dealt with to your satisfaction. Should you require any further assistance, please feel free to contact our team. Kind regards,... More

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Additional Information about Novotel London West

Also Known As:
Novotel London West Hotel London
Novotel London West Hotel
Accor London West
Novotel London
London Novotel
Novotel London West England
Address: One Shortlands | Hammersmith International Centre, London W6 8DR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#266 Luxury Hotel in London
#310 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London West 4*
Official Description (provided by the hotel):
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom.This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 
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