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Novotel London West

4.0 of 5 One Shortlands | Hammersmith International Centre, London W68DR, England
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Novotel London West
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Novotel London West
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1,946 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
19 reviews 19 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

I stayed in this hotel for work for over 100 nights between 2013 and 2013. I've since moved on but have been meaning for quite a while to write a review as with this many stays under my belt I'm probably pretty qualified in my judgement! The hotel itself is in a nice area outside the bustling city but a... More

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great customer service, quick check in and out, good baggage holding service to help you explore London at ease before check in and after check out. Room was clean and quiet with great black out blinds. Breaksfast was exceptional, the pancakes and syrup was a real treat!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice clean hotel. Great breakfast and plenty of choice for all nationalities. Rooms are basic and clean throughout. Plug points next to the bed, which is a big bonus for myself ( many hotels don't have this facility ). About 300 mtrs from the nearest tube station. Been in nicer places but all in all it was very comfortable. Thank... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
118 reviews 118 reviews
82 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for a night since my UK colleague had booked into here so I booked a room as well. This is a hotel that seems to be attached to a large meeting and seminar space. I suppose a lot of people who come for meetings stay at the hotel since it is rather large and busy. The location... More

Was this review helpful? Yes 1
Bath, United Kingdom
Top Contributor
205 reviews 205 reviews
48 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

will I stay at this Novotel, in fact after this recent experience I will insure that the Novotel brand is avoided at all costs. The service is at best poor, my party arrived shortly after one in the afternoon, checking in was an obstacle it took an age for three in the party to be booked in, we were told... More

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Shoreham-by-Sea, United Kingdom
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for one night on a business trip. The room I had was excellent in a corporate way, but I guess you know what you are getting? What made my stay more enjoyable was the staff who were all very helpful and welcoming. I left my iPad in the room and it was posted back to me the... More

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I decided to spend some time in London before our tour started. We stayed at the Novotel and were pleasantly surprised. From the outside it looked rather plain and unwelcoming but the reception desk certainly made up for this. They were friendly, helpful and would remember us when we would return to the desk. The restaurant service... More

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and well run Hotel inc 24 hours of free WIFI with good food available and deals for eating before 1930h plus a brilliant breakfast included, Great location. If you want public Transport you can't do better, next to Hammersmith Station with the number 9 bus running past the front of the Hotel with a 6 minute frequency to Aldwych... More

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Norwich, United Kingdom
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Novotel for 4 nights in November for business. The hotel's location is ideal for Hammersmith - 3 mins walk down the road, although there are currently building works going on and the reception is not the easiest to find. My main issue with this hotel was check-in. I queued for at least 10 mins for check-in,... More

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights on a business trip. Quite a characterless hotel once out of the lobby but everything adequate . Breakfast (both choice of food and the service) excellent, Staff pleasant and efficient, comfortable room and bed. Quick check in and out.

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Additional Information about Novotel London West

Address: One Shortlands | Hammersmith International Centre, London W68DR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London West 4*
Number of rooms: 630
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Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Novotel London West England

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