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Novotel London West

#472 of 1,058 Hotels in London
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One Shortlands | Hammersmith International Centre, London W68DR, England
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2,676 Reviews from our TripAdvisor Community

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Leigh-on Sea, United Kingdom
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for an event at the Apollo, which is literally a 5 minute walk from the hotel. Our room was great, on the 8th floor with a great view over London. The bar is lovely and comfortable for a drink or 2. Breakfast was plentiful and delicious. We'll definitely stay again. We would've like to have had the... More 

Helpful?
Thank Leighite
Region of Murcia, Spain
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A well located hotel with a nice choice of eating options. The buffet choice was outstanding and there are 'a la carte' options as well. Service was efficient and friendly from start to finish and all in all we were very happy with the room. The hotel is well located for the London road network, within walking distance of Hammersmith... More 

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1 Thank James W
Hampshire, England
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We always stay here when going to the Royal Albert Hall. Outside of the congestion zone with a car park underneath. There is a bus stop very close to the hotel and around 20-30 minute ride to the R.A.H. Usually have a premium executive room on 9th floor. Superb rooms with everything we need. Very good breakfast with good service.... More 

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Thank AliasBJG
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a huge hotel so it can feel a little impersonal. Having said that, the staff that we met were very pleasant, the beds are very comfy and the room was smart and clean. We had a quiet night's sleep and would definitely look forward to staying again.

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Thank ann c
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Well equipped rooms in extremely large well positioned building with great transport links into Central London and just round the corner from the Appollo. Room service used to order the best burger I have had in a long time- expensive but when the food arrived it proved to be well worth the money and my wife struggled to finish all... More 

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Thank Mark M
Northants
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here last weekend as we had tickets to see Billy Connolly at the Apollo. The hotel is perfectly located for the Apollo & so close to the tube station . Our room was spacious & well appointed . Very quiet too. We had breakfast in the morning & it was good. It's buffet style so plenty of selection -... More 

Helpful?
Thank AnnMacNorthants
Bristol, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

We checked in on Sunday round 15.00 the round was not ready for 45 minutes I had ask for comp coffee the receptionist did not offer at all. The receptionist gave me a voucher for one drink so the bar man had to come ask for the voucher is for one I explain he said OK. when the room was... More 

Helpful?
Thank Ahad V
NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Ahad V, Thank you for your comment on Tripadvisor. I would appreciate if you could contact me directly on H0737-GR@accor.com, so we can discuss your concerns personally. I am looking forward to hearing from you. Kind regards, Imke Rohde Guest Relations Manager More 

Travelers are raving about these London hotels

Norfolk
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed one night in a superior room. Not much to say in addition to what other reviewers saying. Room was very clean. Requested a quiet room and got put on the side away from the flyover so very little/no traffic noise. Literally 5mins walk away from the apollo. Breakfast is very varied- cooked options, pancakes, waffles, fruit, yogurts,pastries and ham... More 

Helpful?
Thank madmary_9
scotland
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here on 6th of February. I can't fault the hotel one bit. The reception is large and welcoming, the staff were helpful and friendly. Our room was lovely, bed very comfortable and room had everything we needed. Bathroom very nice, powerful shower. Room was equipped with iron and iron board. Buffet breakfast was one of the best I... More 

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Thank jules75sh
middlesbrough, england
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here on the 3rd Feb in order to go and see the comedian Billy Connolly who was performing at the Apollo nearby. I arrived in London at kings cross and got the underground to Hammersmith tube station. The hotel is easy to find and is maybe a 5-10minute walk away. I checked in online and as such went... More 

Helpful?
Thank andyodp1
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear andyodp1 Thank you very much for providing us with an amazing feedback. It has truly been a pleasure to read your appreciation about our hotel’s proximity to Eventim Apollo and the underground station and I hope you enjoyed the show. I was excited to read your comments towards our helpful staff in reception and that the reservation issue was... More 

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