We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London West

#492 of 1,052 Hotels in London
GreenLeadersBronze level
Hotel website
Hotel deals
One Shortlands | Hammersmith International Centre, London W68DR, England
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work directly with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel London West
Professional photos View all
Browse nearby
Novotel London West
Add Photo Write a Review

2,262 Reviews from our TripAdvisor Community

Traveler rating
    477
    1,030
    487
    182
    86
See reviews for
706
485
187
578
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2262)
  • Mar-May only
    (596)
  • Jun-Aug only
    (578)
  • Sep-Nov only
    (586)
  • Dec-Feb only
    (502)
All months
Milton Keynes, England
Level Contributor
127 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed today NEW

This hotel is large scale, but for all its challenges it seems to work. Please note you can park your car after 6pm outside the hotel and telephone park it at 8pm when charges kick in or put money in the meter can save you £20 per day if you are organised. Parking is £1.50 per hour otherwise. Good Executive... More 

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

Stayed in this hotel for one night. The staff was very kind and helpfull. The hotel seem to be a bit old, but was OK. I had a double room which was quite spacious. Two double beds should fit in the room easily!

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed today NEW

Novotel London West is conveniently located close to Hammersmith Bus & Train station. It provides great connectivity to tube service. This makes it very easy to explore London. Hammersmith also has lots of shopping and dining options. Apart from Mexican, Indian, Chinese the standard options like Nandos, McDonalds, Pizza Hut, etc. are easily available. We used to walk around and... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

I had the pleasure of staying at this establishment. I received excellent service the staff member was courtesy offered an upgrade complementary no extra charge wow awesome. She was also very knowledge about the local area when I went to ask for some assistance with directions. She also asked wad I comfortable in my room. Very pleasant encounter. Can't say... More 

Was this review helpful? Yes
Chorley, United Kingdom
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just got back from a two night stay at this hotel which started badly when we checked in at around 5.30pm Friday after a horrendous car journey. The room hadn't been serviced at all and the beds were unmade and there was rubbish overflowing in the bins. We were given a free drink at the bar whilst another room was... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a hotel on a large scale. You have to just roll with it: In the lifts were guides to how long you should allow for breakfast at the weekend when they were full!. The bar and restaurant areas lack character and daylight. The view from my room onto the Hammersmith fly over hardly counts as one of London's... More 

Was this review helpful? Yes
Irvine, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I am absolutely disgusted with the treatment we have received at this hotel. My husband is staying on a business trip and I arranged for a gift from our children to be placed in his room as he has been away so long for his birthday and father`s day. The gift was handed into reception on Sunday June 21st and... More 

Was this review helpful? Yes 5

Travelers are raving about these London hotels

Plymouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotel was fine for business with good wifi and clean air conditioned rooms. Pretty much what you expect from a hotel. I agree with earlier reviews on eating. You can get a breakfast much cheaper locally and dine overlooking the Thames rather than in a restaurant with no natural light for 25% less. We ate at Weatherspoons for breakfast for... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Level Contributor
152 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for trade fair at Olympia. Overall it was fine for my needs and was an easy 10 minutes walk to Olympia. It is also very convenient for restaurants/bars at Hammersmith and the tube too. (Picadilly line direct to Heathrow, also District Line and Hammersmith and City line serving most of central London.) The hotel is a little... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

318 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (274)
Viewed
Room/suite (86)
Viewed
View from room (16)
Viewed
Bathroom (44)
Viewed
Hotel & grounds (44)
Viewed
Dining (16)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Bathroom (1)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (1)
Viewed
Dining (5)
Viewed
Hotel & grounds (10)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay