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Novotel London West

#501 of 1,063 Hotels in London
GreenLeadersBronze level
One Shortlands | Hammersmith International Centre, London W68DR, England
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Novotel London West
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Novotel London West
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2,104 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lichfield, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a great basic hotel . A Bit vanilla if you know what I mean , but always clean , good rooms , good for business, and has a car park!! Great ! The bar is ok, but the coffee is surprisingly good! A good staple , and reasonably priced . Good conference facilities too.

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Bradford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean good sized rooms whilst a little basic. Bathroom also nice and clean. Service was pretty good , actually by london standards, very good service and friendly staff. Reasonably priced for london and walking distances to the tube

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Bedfordshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a very modern hotel with large conference facilities. The bedrooms are a good size, very well appointed and comfortable, and nights are quiet. What let the hotel down were the meals: lunches were served in the bar and had limited choice. The evening meal was in the restaurant and was a self-service buffet, apparently for all guests. While... More 

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Middlesbrough
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 2 nights when visiting London for the Ideal Home Show at Olympia. The hotel was only a 10 minute walk away and only about 5 mins from Hammersmith tube station. The room was large with a very comfy king-sized bed, great shower and was very clean and also very quiet indeed for such a large hotel. We... More 

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Taunton, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for two nights. We went to a concert at the Apollo. First impressions were very good, the staff were very accommodating and welcoming. We enjoyed a lovely meal in the restaurant, which was cooked and served to a high standard. The breakfasts we enjoyed were plentiful; well cooked and with a good variety on offer to satisfy... More 

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Rome, Italy
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a well located essential hotel next to Hammersmith station and the Apollo theatre. Rooms are clean, wifi is good and staff is professional and helpful. Breakfast is good with plenty to choose from. Recommended

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Newcastle upon Tyne, England
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Novotel London West at the beginning of March as I was attending a symposium being held in the conference room. It was a little tricky to find as the entrance to the hotel is situated within the middle of a complex of business buildings. My colleague and I were asked which floor we wanted to be... More 

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Northamptonshire
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Parked up in the onsite underground car park and took the lift up to reception. Check-in was seemless and was given my keys within 3 minutes. Had got a great rate for an executive room and it was excellent. Bath robes and slippers, Free water, Nespersso and Tea/Coffee. TV was a bit erratic but got there in the end. Nice... More 

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Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Had problems trying to retrieve a package that my room mate left behind at the receptionist desk (though instructions have been relayed the day before). The staff there (one Caucasian guy and one black guy) on the ground floor were extremely impatient, unhelpful and rude (I even heard the latter uttering F*** you, even before I fully turned my back... More 

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