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All 1,073 London hotels

Novotel London West

4.0 of 5 Hotel   |   One Shortlands | Hammersmith International Centre, London W6 8DR, England (Docklands / Canary Wharf / Isle of Dogs)
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69%
Ranked #476 of 1,073 hotels in London
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
tianSwitzerland Switzerland
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1,744 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Switzerland
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We truly enjoyed our stay in this hotel. The reception staff was very friendly and efficient. The room was clean, big enough for 2 adults and 2 kids (Queen size bed and sofa bed). All is modern. The breakfast buffet was great. Huge choice of warm and cold dishes. Friendly staff. Even though there were a lot of people having... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very impressive London west hotel,extremely pleasant check in and greeting,rooms were surprisingly large for a city hotel,perfect for participating in any form of activity in the Hammersmith area,I will return based on the important factors,hygiene,leisure,comfort,greeting and easy access to heathrow,,

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NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Nigel, Thank you for your feedback on your stay at Novotel London West. I am truly delighted to read that we met all your expectations. We are always proud to see that our team cares about your satisfaction. We look forward to welcoming you back in our hotel. Kind regards, Audrey Sablery Guest Relations Manager Novotel London West More

Ariel
Top Contributor
50 reviews 50 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very good location - next to Hammersmith station, Tesco is very close, walking distance (1 mile) from High Kensington road. Very clean, staff is very friendly - had an issue with kettle - was solved in 10 minutes after calling Reception. Rooms are very quiet and really far from the elevator! All 6 elevators are in same place so it's... More

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NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Alexei, Thank you for reviewing your stay in Novotel London West. I am very delighted to read your satisfaction on our location, facilities and most importantly about our customer care. I will be pleased to pass your comment to our Restaurants manager and Chef about our breakfast variety. We look forward to welcoming you back in our hotel. Kind... More

Brussels, Belgium
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Being an Accor Club Gold member, I've seen many of their hotels ranging from Ibis to Sofitel. They're all good, varying in quality, but never below a critical treshold for comfort, cleanliness and quality in general. This time, however, I was really shocked. This huge hotel seems to cater for the tour-operator "not-to-critical" crowd and doesn't give a damn about... More

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NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Anthony, Thank you for taking the time to review your stay at the Novotel London West. I am very saddened to read that your comments as we strive to provide our guests with a comfortable and enjoyable stay. I would like to confirm that we take the time with every guest to understand needs and preferences although I must... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Location very near to hammersmith station.standard novotel room n free wifi(weak) if need strong connection need to pay around 10pound per 24hrs.room might be noisy or not will depend of which side the room facing..those facing the main highway is extremly noisy which is the even number room so try to ask for odd number room which face inside all... More

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NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Vincent, Thank you for taking the time to review your stay at the Novotel London West. I am delighted to read your appreciation of our location and facilities. As you rightly said, we have bedrooms facing the inside and the outside, and we welcome our guests to share the preferences during their booking in order for us to make... More

Singapore, Singapore
Top Contributor
145 reviews 145 reviews
140 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

This reasonably-priced hotel is in a very convenient location close to a metro station and shops. Rooms are basic but clean and basic while meeting facilities are also available, making it a good choice for business.

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NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Guest, Thank you for sharing your feedback after staying at the Novotel London West. I am glad that you found our location suitable as Hammersmith offers plenty of different restaurants and outlets. Thank you for your comments in regards to the cleanliness of your bedroom and we hope to welcome you back in the near future. Kind regards, Audrey... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pros: 1. Location. Tube stations are nearby. 2. Service. The receptionists are friendly and helpful. 3. The size of room is great when comparing to other Novotel and Ibis hotel in London that I have stayed before. 4. My parents love the view of their room (8th floor). However, I dont like the view of my room (3rd floor), because... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Bryan, Thank you for your feedback after staying at the Novotel London West. I am glad to read your appreciation of our location, service and facilities. Our hotel offers bedrooms with different views and please feel free to share your preference on future stay. I am however truly sorry for the inconvenience encountered with the housekeeping team and hope... More

Paignton, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I was booked into this hotel by my workplace as it was the venue for my course. It is only a couple of minutes walk from Hammersmith Tube station - with all of the shops and amenities you could want and expect. The entrance to the hotel is a little tricky to find - up a slope or stair and... More

Was this review helpful? Yes 1
NovotelLondonWest, Guest Relations Manager at Novotel London West, responded to this review

Dear Jen, Thank you for taking the time to review your stay at the Novotel London West. I am delighted to read that you enjoyed our location and all the facilities our hotel has to offer. It is also with pleasure to read that all our staff was friendly and helpful. Thank you for recommending our full English breakfast buffet... More

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Additional Information about Novotel London West

Address: One Shortlands | Hammersmith International Centre, London W6 8DR, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London West 4*
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Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Novotel London West England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#26 Green Hotel in London #285 Luxury Hotel in London #329 Family Hotel in London #476 Casino Hotel in London
Hotel Class
Official Description (provided by the hotel)
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom.This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 
Number of rooms
630

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