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Thistle Euston

4.0 of 5 43 Cardington Street | Euston, London NW1 2LP, England
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Certificate of Excellence 2014
Thistle Euston
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Thistle Euston
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1,437 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Thistle Euston
See the most recent reviews
England
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2014 via mobile

I regularly stay at this London hotel. It's clean and comfortable. The reception staff and room service are excellent. Rooms are sometimes small but it is London! They're all well appointed and I've even had a turn down service recently. Just wish the bar prices we lower!,

Was this review helpful? Yes
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you very much for taking the time to share your kind words in Trip advisor. It is a great pleasure to learn that our hotel served well in all aspects for the purpose of your stay and we are able to meet your expectations. We will look forward to your next visit. If you require any further... More 

Edinburgh, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 1, 2014

This is a very convenient hotel for those staying near euston, however the rooms were small, and the reception staff were quite abrasive, and it took an awful long time to check in. The room lacked a working iron, and had 2 single beds, when a double was booked. Disappointing!

Was this review helpful? Yes 2
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you for taking the time to post a review of your recent business stay at the Thistle Euston Hotel. We usually take great pride in our service and attention to detail, I would like to offer my sincere apologies that we did not meet your expectations on this occasion. I would like to thank you for alerting... More 

Mold, United Kingdom
1 review
5 of 5 stars Reviewed April 29, 2014

Myself and friends spent a weekend at the hotel, and found it very convenient to central London. The hotel was spotless, and the staff very polite and very helpful. At the Brasserie 43 restaurant, we were greeted by gentleman called Shihab. Who just could not do enough to welcome, and accomadote us, in every way.

Was this review helpful? Yes
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear John E Thank you very much for staying with us for a weekend, I was so glad to read your extremely generous praise following your recent stay at the Thistle Euston Hotel. Everyone in our excellent team works hard to ensure that our guests only receive the very best service and it is a pleasure to learn that your... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

Stayed here in mid April 2014. Hotel was smart and clean. Not much happening around the hotel, but very convenient access to Zone 1 London via Euston station. Our double bedroom was a little compacted. Would stay again at this no hassle hotel.

Was this review helpful? Yes 1
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you very much for taking the time to share your kind words on Trip Advisor. It is a great pleasure to learn that our hotel served well in all aspects for the purpose of you stay and we were able to meet all your expectations. We will be looking forward to your next visit. Warm regards Please... More 

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

We liked the amenities of the hotel, and the staff were very friendly. We were a large group yet the restaurant, Brasserie 43, was able to organize a large table for us. Special mention to Paula and Weronika who were so helpful and accomodating.

Was this review helpful? Yes 1
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you for your review. I am glad to hear you had a wonderful stay at our hotel. I passed your kind compliments to Paula and Weronika.They was delighted to help you and they are looking forward to welcome you back at the Thistle Euston Hotel. We are looking forward welcoming you back at our hotel Kind regards... More 

Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 28, 2014

I stayed at this hotel for just one night on a business stop-over in April 2014. I didn't really have much choice as I have to use a company booking system and often the hotels on our system are not that great, going for the cheapest price rather than quality of the hotel. So I didn't have very high expectations.... More 

Was this review helpful? Yes 1
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest First of all I would like to thank you for your review following your recent stay at the Thistle Euston Hotel. I am glad you enjoyed your recent stay at the Thistle Euston Hotel. We are very proud of our excellent location, which is very convenient for getting around London. Also all of our staff works extremely hard... More 

Haverhill, England, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed here for one night just to spend a couple of days in London, our room was lovely, very spacious! The tea/coffee even included hot chocolate which was lovely, the breakfast was good & the staff were pretty helpful though I do feel a couple could had improved on there customer service skills! But overall had a nice stay.... More 

Was this review helpful? Yes 1
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you for posting a review of your recent stay with us. I am delighted you were satisfied with the room and found it very spacious. It is only with feedback from our valued guests that we are able to better our service and live up to our guest expectations. Thanks once again for the feedback and hope... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 27, 2014

Last week I booked into the Thistle hotel for an overnight stay as I was travelling to Paris, early in the morning. On arrival I was greeted by staff who were polite and welcoming and on checking in, found the service to be informative and speedy. The hotel is luxurious and atmospheric. The room was as comfortable and modern as... More 

Was this review helpful? Yes
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you for sharing your kind comments following your recent stay at Thistle Euston Hotel. I was sorry to learn that we didn’t fully meet your expectations; however I do trust that your overall experience was positive one. I look forward to seeing you back at the Thistle Euston and if you need help with your future bookings... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014 via mobile

Had a great stay with great location. We ordered room service and the staff member Filippo was fantastic, he was very helpful and helped cater to all our needs and went out of his way to make our stay more enjoyable.

Was this review helpful? Yes 1
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Guest Thank you for taking the time to share your feed back on Trip Advisor, I do agree we have an excellent location right next to Euston/Euston square station. Your feedback has been passed on to Filippo who is overjoyed with your positive comments. I very much look forward to welcoming you back to Thistle Euston in the near... More 

Scottsdale, Arizona
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 25, 2014

The Thistle made a great impression on me. I am from Arizona, and was traveling alone in the United Kingdom, and therefore was overwhelmed easily if things didn't go just so. The location was great especially for someone that had difficulty navigating through London and finding buildings. The staff was so nice. If I was homesick at all I definitely... More 

Was this review helpful? Yes 2
TW_General_Manager, Guest Relations Manager at Thistle Euston, responded to this review

Dear Megan K Thank you very much for choosing to stay at Thistle Euston Hotel and sharing your experience on Trip advisor. Our major investment into the product at the hotel is supported by a great team that are passionate about delivering high standards of service and hospitality, and I am delighted you experienced this. The team will be further... More 

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Additional Information about Thistle Euston

Address: 43 Cardington Street | Euston, London NW1 2LP, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Marylebone , Regent's Park / Kings Cross
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Thistle Euston London, England
Thistle Euston Hotel London
Hotel Style:
#137 Business Hotel in London
#137 Family Hotel in London
#154 Luxury Hotel in London
#192 Romantic Hotel in London

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