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Thistle Euston

4.0 of 5 43 Cardington Street | Euston, London NW1 2LP, England
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Certificate of Excellence 2014
Thistle Euston
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Thistle Euston
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1,371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Top Contributor
118 reviews 118 reviews
82 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was on business in London. I ended up booking here since I just booked in where my UK colleague had booked and this hotel's location was convenient for us. The location in general is convenient for transport since it is a short walk to the train and/or tube stations. It is away from the main road and beside a... More

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United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is nice, the food was fine, the staff were friendly. But I ended up in the room next to the lift, next to a fire door. When I checked-in the fire door was held open, but at night they release the lock and close the door. This meant that every 20 minutes I was woken by the door... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent hotel literally yards from London Euston. We stayed in the standard double which was plenty big enough with great facilities including Iron and board, kettle, flat screen, hair dryer and WiFi access. The king size bed was incredible. Will be using this hotel again.

Was this review helpful? Yes 1
Kenilworth Warwickshire
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just a few minutes walk from Euston station this smart and comfortable hotel is in a good location. Our room was very comfortable and very clean with modern facilities. We used the buses to get to the Tower to see the poppies, St Pauls, the Imperial war museum, Harrods, Oxford Street and Regent Street for shopping and the Christmas lights... More

Was this review helpful? Yes 1
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear reviewer, Thank you so much for this kind feedback, it was appreciated when discussed at the morning meeting. Chelsea who is our front of house guest experience specialist was thrilled to see her name mentioned. We are very proud of all the team, next time you come to see us you will notice we will have moved the ladies... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

One night stay on 15th November with 4 friends on occasion of my wife's ?th birthday. Arrived 11.30 am Saturday. Rooms not quite ready but was able to leave luggage with reception. Quick drink in the Lounge bar and off to town. On return, we found we had been upgraded to a beautiful room overlooking the park. Chocolates and handwritten... More

Was this review helpful? Yes 1
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear reviewer, Thank you so much for your kind feedback, We were thrilled to discuss this in our morning meeting. The team are very proud of the service we deliver, The culture is for you to receive a home from home experience, something I can see from your review is having a positive effect We look forward to welcoming you... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed here with my husband in mid-October. I would rate this hotel as "just okay". While I can't put my finger on anything that was actually wrong, nothing impressed me much either. The check in staff was courteous, but only just. The room was adequate sized, pretty basic. The bed was very uncomfortable-hard (which I don't mind) but I could... More

Was this review helpful? Yes
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear reviewer, Thank you so much for your feedback with regards to your recent stay with us, I have shared this with the team at the morning meeting! They were a little disappointed as this is certainly not the Home from Home service we are trying to deliver!.... I have a view on the word adequate, A little like the... More

Knaresborough
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed for one night only, if it had been longer we would have asked to move rooms! We had a twin room, the quilt cover on one of the beds had a rip in it and several marks, one bedside light was broken, we only had one mug on the in room tea tray and the shower went off every... More

Was this review helpful? Yes 1
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear Reviewer, Thank you very much for sharing your feedback in regards of your recent stay with us. Guest comments are valuable to us and we take them all into great consideration. We are a little bit disappointed to see that we did not meet your expectations on this occasion and the scenario you describe is by no means consistent... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here one night on business. The room had everything I needed and was comfortable and clean. The bathroom was a little tired, but nothing yucky. The staff were super-responsive and helpful and breakfast was a feast. We had a meeting in one of their conference rooms which was fine, just a little warm with lots of people in... More

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TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear reviewer, Thank you so much for taking the time to give us your feedback, it was great to discuss this with the team at the morning meeting!. We are very close to the station, having said that the hotel is very quiet considering our location, In addition this is great to help explore around London, only 15 minutes to... More

Dorset???
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights (Friday and Saturday) to take in a couple of shows and some sightseeing. A very conveniently placed hotel. We didn't find it too far to walk to Shaftesbury Avenue, and a steady stroll on the Saturday took us to the delights of Camden Lock and Market. Very helpful staff on check-in (we took advantage of an... More

Was this review helpful? Yes 1
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear Reviewer, Thank you for sharing such an amazing feedback We really appreciate our guests taking the time to review their stay with us. The culture of the hotel is to become your home from home with regards to service and friendliness, something you have mentioned in your review and seems to be reflected in lots of reviews. We look... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

clean and modern rooms although a bit small professionnal and friendly staff special mention to Fanni who takes very good care of "her" guests at breakfast time, resulting in diffrentiating customer experience Hugues November 17, 2014

Was this review helpful? Yes 1
TW_General_Manager, General Manager at Thistle Euston, responded to this review

Dear reviewer, Thank you so much for your kind feedback, we really appreciate the fact you spent the time to tell us how comfortable your stay was with us. The team are working very hard on offering all of our guests a home from home experience, something it seems is having a positive effect on our guests. If you are... More

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Additional Information about Thistle Euston

Address: 43 Cardington Street | Euston, London NW1 2LP, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Marylebone , Regent's Park / Kings Cross
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Euston 4*
Number of rooms: 362
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Also Known As:
Thistle Euston London, England
Thistle Euston Hotel London
Hotel Style:
#117 Business Hotel in London
#149 Family Hotel in London
#154 Luxury Hotel in London
#196 Romantic Hotel in London

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