We are regular leisure travellers to London. Coming from Cumbria, Euston is our station and the thistle was really handy. Right from the front desk on the staff were friendly and helpful. Depends what you pay I suppose, we had a good price via Superbreak. What do people want or expect from a London hotel? I think there are unrealistic... more

travelled with my teenage son for shopping trip stayed here for 3 nights. Room size was ok and clean, but not a deluxe room as stated on my booking, flat screen TV. Bathroom dated, no where to hang the towels in the bathroom, stains on room carpets. Very noisy through the night even though we were on the 4th floor.... more

I read several reviews beforehand and wasn't expecting much. The hotel is indeed tired and the rooms need updating badly. There were no washcloths in the bathroom and the temperature in the shower was difficult to get below scalding hot. The staff on the other had were quite pleasant, although there is no fitness centre and they had no advice... more

If location is of prime importance to you then this hotel is great - the twin room that we stayed in had a hairdryer, iron, ironing board & tea & coffee making facilities. The breakfast was buffet style with everything you would want to set you up for a day sightseeing/shopping more

For £170 plus per night I expect something a little smarter. Whilst the room was a good size it felt very tired. Poorly decorated, bathroom had seen better days. The lifts are very small and can't cope with the volume of traffic at peak periods. On the plus side, they serve a decent breakfast and of course it is well... more

I stayed here on business so wasn't paying the bill myself and hadn't stayed here previously. I have to say, on the whole, the hotel is very nice and the staff very polite (a word of caution - none of the staff seemed to be of British origin but all speak serviceable English). My room was on the first floor... more

We stayed at this hotel as part of our post-tour accommodation and I loved it - I was wishing we could stay for longer. The room was a good size and the decor was lovely, and the breakfast was great. The location is fantastic too. more

Our first room had no toilet paper and no air conditioner. They didn't even offer a fan. I asked about it and the receptionist said they would send a technician over to look at our room. I figured we just didnt know how to turn it on. It was miserably hot though and there was no way I could sleep... more

After reading so many bad reviews about this hotel, I was expecting the worst! I must have been in a different hotel! I found everything to be fine. Very helpful and friendly staff. Room small but clean and everything I needed was there. Location was great. Two tube stations within an easy walk, we could get everywhere in a fast... more