On some trips I like to stay at chain hotels for the comfort of the familiar. This trip was booked with Marriott points. This was my second time at this hotel. The room had 2 double beds and was quite spacious for a European hotel. The overall decor was very unobtrusive, the room clean, the staff nice and friendly. Breakfast... more

Had six nights in October. Absolutely loved the hotel and the area. Hotel is on a busy road so we asked for a room in the back - no problems with noise at all. Typical Marriott furnishings and wonderful bedding (although the feather bed was hurting a little compared to other Marriotts). Fully functioning AC and heat - you may... more

We recently spent 7 nights at this hotel in Kensington. The staff was extremely helpful to us in planning our visit (Ron the concierge is the best!). They arranged for private transport from Heathrow (and worried about us when our plane was delayed), knew just who we were when we arrived, upgraded us to a beautiful king bed room (loved... more

Small room with no way of turning down the heat - even in January the place was like an oven. Badly designed room though as usual with a Marriott the reception was fine. Better value elsewhere and not up to Marriott standards. more

We stayed for a romantic London weekend in September'09 at the Marriott Kensington Hotel, since we got a good 3 nights for the price of two offer. The hotel is very well situated 5-10 minutes walk away from Gloucester Road tube station, and a nice stroll away from the Victoria & Albert/Natural History/Science Museums, Harrod's Knightsbridge and Hyde Park. The... more

I have stayed here many, many times due to my frequent business travel to London. I sometimes would be at this hotel for 8 nights in a row. I do like the location which is walking distance to Chelsea, not your typical tourist area. The rooms were nice & clean, tho rather small, but hey, it's London! Room service good.... more

...as one of the worst Marriott hotels in terms of service. Some staff are helpful and responsive, but most desperately need a crash-course in basic customer relations, and can't be bothered with even the most simple requests. I've stayed at this hotel three times due to convenience bookings among several groups of colleagues, and we all joke about the poor... more

We booked at the MK as it seemed to be reasonably close to the Albert Hall and Kensington Park, as we were going to a Prom and also to see Peter Pan in the Park. We have stayed at Marriott hotels quite often and could usually rely on them to be up to a minimum acceptable standard. When we arrived... more

Just returned from a 3-night stay in London, staying at the Marriott, Kensington. Plus points were the location and the advance room rate, which is pretty cheap. However, there was no air-conditioning in the hotel (yes, the entire hotel) which made for a very uncomfortable 3 nights sleep. Despite the fact that the hotel knew about this problem well in... more