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All 1,073 London hotels

London Marriott Hotel Kensington

4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (Earls Court)
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Ranked #318 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Anona M Gloucestershire, United Kingdom
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691 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Gloucestershire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 2 night stay at this hotel. We stayed in a Junior Suite, which was absolutely amazing. The room was spotless and spacious. We had access to the Executive Lounge which offered great value for money. The location of the hotel was also brilliant - it was a quick walk to Gloucester Road tube station... More

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London, United Kingdom
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This has to be the most friendly and professional hotel I have ever stay at. From the moment you walk through the door to check out, I was acknowledged by all members of staff I encountered. The bedrooms are clean and a good size for London. The breakfast is fantastic and although I did not dine in the restaurant in... More

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Draper, Utah
Top Contributor
77 reviews 77 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights on business. The hotel is conveniently located less than a five minute walk from both the Earl's Court (Piccadilly line) and Gloucester (District and Circle lines) underground stations. Rooms include all the modern comforts (AC, refrigerator, etc.). The bed was quite comfortable and the room in general was immaculate. The hotel also has a... More

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Vaughan, Canada
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The photo does not do it justice, beautiful lobby area. Staff was very attentive and the rooms were average size. WiFi was only free in the lobby, which is something the hotel needs to correct with it being a highly rated hotel. Location is good, between 2 tube stops connecting to multiple lines, on a busy street so hailing a... More

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Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this hotel has been around for a while, the staff manage to keep the hotel in great shape. The fitness centre is, at present, a small room, but the new facility should be open very soon. Staff are very friendly and helpful, rooms are a good size and clean. Internet is fast and stable, wifi and ethernet available in... More

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had three rooms for 6 days for an extended family of 6. We really like this hotel, this is our third stay in three years. The hotel is a good value, centrally located to the subway and bus stops and near shopping, the theater district, and central London. The rooms were spacious, quiet, and clean; the staff was helpful... More

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Ridgefield, Connecticut
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We've stayed in this hotel a number of times. It's convenient to the tube, my husband's work and many of London's great attractions. It's also easy to get to Heathrow on the tube from here. The hotel itself is very nice and the breakfast is great.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travel extensively with work - accommodation clean, and well serviced to a high standard. All the staff I encountered friendly, professional, and approachable (A lady called Cassandra from reception even help recommend a present for my patents). The Chef was happy to make me a meal to my own specification. It's a home from home and definitely on my... More

Was this review helpful? Yes 1
Top Contributor
95 reviews 95 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not Marriott Hotel standards, more like a Courtyard than a Marriott. Some friendly staff at the front desk and at restaurant. 3rd floor room in front of service door, dirty carpet and door. Room not cleaned although left room twice for over 2 hours. Again, some of the staff at the front desk are helpful and friendly - Cassandra one... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear LoveToTravelNJ63, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am very proud to hear that you enjoyed your stay with us and my team looked after you, especially Lea in the restaurant and Cassandra at the Front Desk. I apologise that your room was not as expected and I will... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a two night stay where we were well looked after. All the staff were extremely welcoming and there is a relaxed and friendly atmosphere. The hotel is well located just five minutes walk from Gloucester Rd tube and within easy walking distance of Kensington High Street.

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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — London Marriott Hotel Kensington 4*
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
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#213 Family Hotel in London #215 Luxury Hotel in London #288 Business Hotel in London #294 Romantic Hotel in London
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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