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All 1,073 London hotels

London Marriott Hotel Kensington

4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (Earls Court)
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78%
Ranked #327 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jemima B Taunton, England, United Kingdom
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662 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Taunton, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I love this hotel! I stayed here for the first time last week. As a valued customer (event booker), they really went the extra mile and made the stay very comfortable! The room was a great size, the breakfast was DELICIOUS, with loads of variety. The chef even cooks waffles, omelettes etc to order. It was really worth staying for... More

Was this review helpful? Yes 1
York, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Whilst on a very special weekend with my sister had a perfect stay at this hotel. Could not fault anything it really made the weekend extra special. Every member of staff was really pleasant, polite, helpful and had a welcoming smile. Nothing was too much trouble for them. The room was really lovely, it was exceptionally clean and well appointed.... More

Was this review helpful? Yes 1
virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

went to London with my wife ,daughter ,and 4 grandchildren ,we had a blast ,this hotel was nice from start to finish ,reception was very good ,and gave us the keys for the three rooms ,we where on the 4th and 7th floors,wanted to be on the same floors, but no big problem ,the breakfast there of a morning was... More

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Helsinki, Finland
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We spent here three nights in mid-July and this was a big disappointment. The room should have had a twin bed but there was none after a long negotiation, a room was given from the ground floor which the other bed was actually a sofa bed. I know that rooms are small in London but that was ridiculous. The room... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear PipsaFinland, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. Please accept my sincere apologies that we were unable to offer you a room with two beds as all of our standard rooms have one Queen Bed inside them, as I understand, our Front Office team managed to find a room big... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

oddly located though positioned as well located this Marriott while having a jazzy exterior is a total flop in book interior wise. rooms are TINY literally TINY and the dining options are very limited alongside the bar as well I would not recommend this hotel for London visitors though they may be a few quid cheaper then the competition I... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Syedarehman, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I hope you had a wonderful time during your visit to London and I am so sorry that you thought our rooms were not up to your expectations with regards to their size. I hope that my team were able to look... More

Kettering, United Kingdom
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel a few times. Its handy for all the sights and although its part of a huge chain the staff make you feel well cared for. On this occasion I was attending a work function. My room was ready even though I was early. The room was well appointed and the bed linens are always especially... More

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I just stayed here for one night. It is a good location to walk to many museums and shops or to take the tube from Earl's Court station anywhere in London. The rooms are small, but sufficient. The breakfast was decent. The servers were great. The main issue we had is that we asked for a wakeup call early in... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Jill M Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am happy to see that you enjoyed our location and the convenient transport links. I apologise that there seemed to be an issue with your phone volume and that you missed your wake up call. I do hope that we... More

Ballarat, Australia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There are lots of boutique hotels in this desirable area, & after a week at this hotel I'd recommend any of them over this terrible hotel. Despite a confirmation, we were rudely informed at check in that our requested room type was not available, our room was very old, tiny & generally dark & depressing. Food is hit & miss... More

Was this review helpful? Yes 2
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Sav1972 Thank you for your feedback further to your recent stay at the London Marriott Kensington. I am sorry we were unable to offer your requested room type, unfortunately your stay was during a period of extremely high occupancy as there were several events taking place in London during this period. I am pleased our concierge team were of... More

Yorkshire
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally located if you are interested in visiting the V & A, Natural History and Science Museums, as they are only a short walk away. We had a double room, which was away from the front, and meant we were not disturbed by traffic noise, if there was any. Room facilities are fairly standard, but bed was... More

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sollentuna
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok hotel but rooms a bit dated. Wifi at £6 per hour is a joke when room is £270. A/c quite loud. Gym is 20 sqm so not useful. Location is good with access to Hyde park. Service was good. Got lounge access by mistake which was good so did not try breakfast.

Was this review helpful? Yes 1
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Flindmark, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am happy to hear that my team looked after you well and gave you the high standard of service we have come to expect, especially from my concierge team. I am happy to see that you enjoyed our location and the... More

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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — London Marriott Hotel Kensington 4*
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#212 Family Hotel in London #217 Luxury Hotel in London #292 Romantic Hotel in London #327 Business Hotel in London
Hotel Class
Number of rooms
216

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