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London Marriott Hotel Kensington

4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (Earls Court)
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Ranked #324 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
JP D Shanghai, China
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707 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Shanghai, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I like to the location, you can easily go to anywhere in London. I especially like the running in the park near by. The service people here is very nice and cooperative, especially in the meeting room.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here in the Spring, whilst my husband was on a business trip to London. It's very corporate. I wouldn't say child friendly but child tolerant. The pool was a fabulous extra for a central London location but, like most hotel pools, has non residents using it and they were not keen on our children's early morning splash about!... More

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John L, Front Office Manager at London Marriott Hotel Kensington, responded to this review

Dear Sales Leader L, Thank you for taking the time to review the London Marriott Hotel Kensington. I hope that you enjoyed your time in London. Unfortunately we have not had a pool in our hotel for many years. I do hope that whichever hotel you stayed in they treated you well and I hope you can come visit us... More

Wilton, Connecticut, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

They've taken a second rate trade show hotel, cleaned it up a bit and called it a 4 star property, with exorbitant prices. Nothing is special about this hotel. Couldn't understand why coins kept appearing on the floor until I cleaned out the desk drawer and found that there was no back on it. Difficult to get taxi even though... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear TomBK13, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am sorry to see that you did not enjoy your stay with us as much as we would have hoped. I will be sure to follow up on all of your points raised. I very much hope to welcome you back... More

Essex
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great 2 night stay here recently, front of house are all extremely good, from reception to the doormen, [I work in hospitality] my husband stays here regularly for business but I joined him on this occasion for a bit of shopping as the hotel is in an excellent position and they found us a lovely room. Housekeeping is... More

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Telford, Shropshire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Summary: ------------ This is a great hotel to stay at in London as it's priced well for what you get and has easy links to the rest of the city. Facilities ----------- A light and airy atrium welcomes you to the hotel and the front desk staff were friendly and attentive; we checked in very quickly and our room was... More

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Brisbane
Top Contributor
100 reviews 100 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a couple of nights here last week and we weren't disappointed. We spent a bit more on a king room with access to the executive lounge. The room was very big in respect to London standards. The cleanliness of the room was first class. The location of the hotel is great. It is on Cromwell Rd and just... More

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MELBOURNE, AUSTRALIA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Anyone who is visiting Kensington, London, please do not hesitate to stay at the Marriott. The location is excellent, the staff are so friendly & extremely helpful, they make you feel like royality. Our room was beautiful, it was very spacious. The bed & pillows were like sleeping on clouds. My friends & I are hoping to return to London... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a great stay, but the rooms are very dated and pretty small. The hotel hallways are narrow. Overall could use a facelift; however, the staff was great! The sports bar had good food, but pricey! The location is a close walk to the tube. Grocery store right across the street which was convenient.

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Carole7117, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am very proud to hear that you enjoyed your stay with us and my team looked after you. Thank you very much for your lovely comments. I apologise that the room that you received was not up to your expectations and... More

Falmouth, Massachusetts
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location! Close to the V&A (cannot recommend enough!!), Natural History Museum, nice little shops and restaurants. Clean comfortable room. Tasty breakfast. Wish the hair dryer had been in the bathroom but when in Rome...

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Cape Elizabeth, Maine
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located, just across the street from Hyde Park and a stone's throw from Kensington Palace. It would be a great location for a family, who would like to allow their kids a bit of freedom in the Kids Park in Hyde. The Fairy Tree is not to be missed! The bed and pillow were exceptionally comfortable!... More

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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:4 star — London Marriott Hotel Kensington 4*
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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