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All 1,073 London hotels

London Marriott Hotel Kensington

4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (Earls Court)
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Ranked #319 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Wildiris117 Draper, Utah
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689 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Draper, Utah
Top Contributor
77 reviews 77 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights on business. The hotel is conveniently located less than a five minute walk from both the Earl's Court (Piccadilly line) and Gloucester (District and Circle lines) underground stations. Rooms include all the modern comforts (AC, refrigerator, etc.). The bed was quite comfortable and the room in general was immaculate. The hotel also has a... More

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Vaughan, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The photo does not do it justice, beautiful lobby area. Staff was very attentive and the rooms were average size. WiFi was only free in the lobby, which is something the hotel needs to correct with it being a highly rated hotel. Location is good, between 2 tube stops connecting to multiple lines, on a busy street so hailing a... More

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Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Although this hotel has been around for a while, the staff manage to keep the hotel in great shape. The fitness centre is, at present, a small room, but the new facility should be open very soon. Staff are very friendly and helpful, rooms are a good size and clean. Internet is fast and stable, wifi and ethernet available in... More

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had three rooms for 6 days for an extended family of 6. We really like this hotel, this is our third stay in three years. The hotel is a good value, centrally located to the subway and bus stops and near shopping, the theater district, and central London. The rooms were spacious, quiet, and clean; the staff was helpful... More

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Ridgefield, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We've stayed in this hotel a number of times. It's convenient to the tube, my husband's work and many of London's great attractions. It's also easy to get to Heathrow on the tube from here. The hotel itself is very nice and the breakfast is great.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel extensively with work - accommodation clean, and well serviced to a high standard. All the staff I encountered friendly, professional, and approachable (A lady called Cassandra from reception even help recommend a present for my patents). The Chef was happy to make me a meal to my own specification. It's a home from home and definitely on my... More

Was this review helpful? Yes 1
NJ
Top Contributor
95 reviews 95 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Not Marriott Hotel standards, more like a Courtyard than a Marriott. Some friendly staff at the front desk and at restaurant. 3rd floor room in front of service door, dirty carpet and door. Room not cleaned although left room twice for over 2 hours. Again, some of the staff at the front desk are helpful and friendly - Cassandra one... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear LoveToTravelNJ63, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am very proud to hear that you enjoyed your stay with us and my team looked after you, especially Lea in the restaurant and Cassandra at the Front Desk. I apologise that your room was not as expected and I will... More

1 review
5 of 5 stars Reviewed 1 week ago

We have just returned from a two night stay where we were well looked after. All the staff were extremely welcoming and there is a relaxed and friendly atmosphere. The hotel is well located just five minutes walk from Gloucester Rd tube and within easy walking distance of Kensington High Street.

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Bedford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

the place looks nice enough, but the staff are rude, we were in room 031. sign post said to go one way, follow the sign and its not there. have to go up stairs, across then back down. corridor smelt of fried food - just awful. we have stayed in London many times, all sorts of different hotels from claridges... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Jenmlc, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am sorry to see that you did not enjoy the location of your room as much as we would have hoped. Due to a very exciting new refurbishment we are currently having to use different routes to our rooms and I... More

Leipzig, Germany
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three nights and very much enjoyed it.The staff was very professional and friendly throughout our entire stay - starting with a warm welcome at the front desk, where we were also offered great advice on what to look at during our stay.The hotel itself was also very nice, we are familiar with the Marriott... More

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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — London Marriott Hotel Kensington 4*
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#212 Family Hotel in London #217 Luxury Hotel in London #285 Business Hotel in London #295 Romantic Hotel in London
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Number of rooms
216

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  • Do you have to pay extra for a mini-fridge?
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