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London Marriott Hotel Kensington

#290 of 1,052 Hotels in London
Certificate of Excellence
4.0 of 5
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147 Cromwell Road | Kensington, London SW5 0TH, England
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London Marriott Hotel Kensington
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987 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights whilst over in London for a day at the tennis at Wimbledon. Its location is great as its only a five minute walk to the tube station. And plenty of nice restaurants in the location too. The TV in our room was broken so we were moved to a new room without any hassle.... More 

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Dublin, Ireland
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One night stop over in London for business - usual hotels all full - booked into Kensington Marriott located on Cromwell road - busy hotel but met my needs - good but busy Executive Lounge at peak time very busy as it provides a wide range of food options on this occasion kebabs and vegetable samosas plus a good selection... More 

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Melbourne
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm currently staying at this hotel. The location is great, a short walk to Gloucester Rd Tube Station and close to museums and shops. This is expensive real estate so the hotel is not huge but makes effective use of space and the rooms are large enough and there is an Executive Lounge and restaurant. Staff are helpful and excellent.... More 

Was this review helpful? Yes 1
new jersey
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights on the back end of a long trip to the continent. I requested early check in (I have some status with Marriott). We arrived around 9:30 am and after a quick breakfast they notified me through my app that the room was ready-maybe 11:00 am-acceptable for a city hotel. Check in staff was efficient... More 

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Kettering, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here with my boyfriend for a couple of nights and we were both very impressed. For a start it's a very good location, near the underground station and opposite a Sainsbury's which we found useful. The staff as well were very good, we found them helpful and friendly. The room was lovely, very clean and comfortable. I slept... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed with my partner at the Marriott Kensington hotel in early July. It has a good location, clean and comfortable rooms. While working in the lobby I dropped some cash in one of the chairs. Marcello, one of the attendants found my property and hunted me down to return it. I was really impressed with his honesty and diligence.... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We (I and my wife) stayed here in Jun-Jul for about 12 days. The room was perfect, and house-keeping kept it good. In-line with expectations from Central London, the room was exceedingly small! The location though is excellent, with just 5 minutes walk from both Gloucester Road, and Earl's Court tube stations. What can be better are the following: -... More 

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Anupam J, Thank you for reviewing your stay with us. I am pleased to hear our housekeeping team kept your room in such an excellent condition throughout your stay. Thank you for the feedback regarding complementary water and WIFI access. All Marriott Rewards Members that book through Marriott directly do have the basic or highspeed internet complememtary in the... More 

New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked in late to an annoying receptionist with a school-marmish voice who went out of her way to irritate in every possible way. The room we were promised wasn't available. The rate was inaccurate. When we asked if a similar room at the same rate was available, she, without looking, said no. Very Fawlty Towers but not so funny. The... More 

Was this review helpful? Yes 2
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear David W, Thank you for providing us with feedback of your current stay with us. Please accept my apologies that you felt the room given to you was not as expected. We always try our best to accomodate all our guest requests even so it might not always be possible due to occupancy and availability. It is great to... More 

Boston, Massachusetts
5 of 5 stars Reviewed 2 weeks ago

For 3 nights, the staff addressed my every concern with great dinner, shopping and taxi recomendations. Even received a welcome snack upon arrival. Nice local restaurants within walking distance and convenience to multiple tube stops. I'll definitely make it back.

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Germantown, Maryland, United States
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights in July 2015 and the hotel staff was very welcoming. They helped us in all different ways by showing us city map and guiding us to major attractions (which metro to take etc.). We were always welcomed by a warm smile at the breakfast every morning that was included in our package and they... More 

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Hotel Review Summarization

What travelers say

  • Tube station(9)
  • Executive Lounge(8)
  • Gloucester road(8)
  • Very good(4)
  • Breakfast buffet(3)
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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