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All 1,073 London hotels

London Marriott Hotel Kensington

4.0 of 5 Hotel   |   147 Cromwell Road | Kensington, London SW5 0TH, England (Earls Court)
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78%
Ranked #317 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
KellyNN16 Kettering, United Kingdom
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707 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

oddly located though positioned as well located this Marriott while having a jazzy exterior is a total flop in book interior wise. rooms are TINY literally TINY and the dining options are very limited alongside the bar as well I would not recommend this hotel for London visitors though they may be a few quid cheaper then the competition I... More

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Kettering, United Kingdom
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a few times. Its handy for all the sights and although its part of a huge chain the staff make you feel well cared for. On this occasion I was attending a work function. My room was ready even though I was early. The room was well appointed and the bed linens are always especially... More

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New York City, New York
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I just stayed here for one night. It is a good location to walk to many museums and shops or to take the tube from Earl's Court station anywhere in London. The rooms are small, but sufficient. The breakfast was decent. The servers were great. The main issue we had is that we asked for a wakeup call early in... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Jill M Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am happy to see that you enjoyed our location and the convenient transport links. I apologise that there seemed to be an issue with your phone volume and that you missed your wake up call. I do hope that we... More

Ballarat, Australia
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

There are lots of boutique hotels in this desirable area, & after a week at this hotel I'd recommend any of them over this terrible hotel. Despite a confirmation, we were rudely informed at check in that our requested room type was not available, our room was very old, tiny & generally dark & depressing. Food is hit & miss... More

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Sav1972 Thank you for your feedback further to your recent stay at the London Marriott Kensington. I am sorry we were unable to offer your requested room type, unfortunately your stay was during a period of extremely high occupancy as there were several events taking place in London during this period. I am pleased our concierge team were of... More

Yorkshire
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally located if you are interested in visiting the V & A, Natural History and Science Museums, as they are only a short walk away. We had a double room, which was away from the front, and meant we were not disturbed by traffic noise, if there was any. Room facilities are fairly standard, but bed was... More

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sollentuna
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok hotel but rooms a bit dated. Wifi at £6 per hour is a joke when room is £270. A/c quite loud. Gym is 20 sqm so not useful. Location is good with access to Hyde park. Service was good. Got lounge access by mistake which was good so did not try breakfast.

Was this review helpful? Yes 1
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Flindmark, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am happy to hear that my team looked after you well and gave you the high standard of service we have come to expect, especially from my concierge team. I am happy to see that you enjoyed our location and the... More

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here on a family trip. There was a mix up with our booking thru booking.com . We had paid in advance for two deluxe rooms adjoining but instead we got one deluxe room and an inferior double room with little closet space which had one double bed and an uncomfortable fold out couch which was almost wedged against the... More

Was this review helpful? Yes 1
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Eileen H, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am sorry to hear that due to a mix up with your rooms, you were unable to get the room that you desired. I am happy to see that my staff tried their upmost to look after you and make... More

atlanta
Contributor
19 reviews 19 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful room at this Marriott. It was very clean, quiet and the bed was comfortable. After walking around London all day, it was a pleasure to come "home" to such a pleasant hotel. The staff was very helpful and the location was a 5 minute walk from the Tube. Would definitely stay here again.

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Gieten, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here 3 nights for a city trip. As we needed a day pass for the tube anyway, the distance to the city centre was no problem at all. The rooms, staff, service, lobby-bar and breakfast is what we expected from a Marriott hotel, all perfect. The bathroom was well equipped, but small. Overall we enjoyed the hotel very... More

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Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at Mariot Kensington and found the room perfect, well cleaned and very comfortable. Bed and pillows were super comfortable. Excellent service from staff at reception and staff in the executive lounge. Breakfast great. Plenty of choice and cooked items were delicious and hot.

Was this review helpful? Yes 1
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Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — London Marriott Hotel Kensington 4*
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Also Known As:
Marriott London
London Marriott Hotel Kensington England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#210 Luxury Hotel in London #216 Family Hotel in London #286 Romantic Hotel in London #328 Business Hotel in London
Hotel Class
Number of rooms
216

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