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London Marriott Hotel Kensington

#293 of 1,052 Hotels in London
Certificate of Excellence
4.0 of 5
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147 Cromwell Road | Kensington, London SW5 0TH, England
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London Marriott Hotel Kensington
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Ranked #293 of 1,052 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
hushades new jersey
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984 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new jersey
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a few nights on the back end of a long trip to the continent. I requested early check in (I have some status with Marriott). We arrived around 9:30 am and after a quick breakfast they notified me through my app that the room was ready-maybe 11:00 am-acceptable for a city hotel. Check in staff was efficient... More 

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Kettering, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here with my boyfriend for a couple of nights and we were both very impressed. For a start it's a very good location, near the underground station and opposite a Sainsbury's which we found useful. The staff as well were very good, we found them helpful and friendly. The room was lovely, very clean and comfortable. I slept... More 

Was this review helpful? Yes 1
Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed with my partner at the Marriott Kensington hotel in early July. It has a good location, clean and comfortable rooms. While working in the lobby I dropped some cash in one of the chairs. Marcello, one of the attendants found my property and hunted me down to return it. I was really impressed with his honesty and diligence.... More 

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Level Contributor
8 reviews
3 of 5 stars Reviewed 5 days ago NEW

We (I and my wife) stayed here in Jun-Jul for about 12 days. The room was perfect, and house-keeping kept it good. In-line with expectations from Central London, the room was exceedingly small! The location though is excellent, with just 5 minutes walk from both Gloucester Road, and Earl's Court tube stations. What can be better are the following: -... More 

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John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Anupam J, Thank you for reviewing your stay with us. I am pleased to hear our housekeeping team kept your room in such an excellent condition throughout your stay. Thank you for the feedback regarding complementary water and WIFI access. All Marriott Rewards Members that book through Marriott directly do have the basic or highspeed internet complememtary in the... More 

New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Checked in late to an annoying receptionist with a school-marmish voice who went out of her way to irritate in every possible way. The room we were promised wasn't available. The rate was inaccurate. When we asked if a similar room at the same rate was available, she, without looking, said no. Very Fawlty Towers but not so funny. The... More 

Was this review helpful? Yes 2
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear David W, Thank you for providing us with feedback of your current stay with us. Please accept my apologies that you felt the room given to you was not as expected. We always try our best to accomodate all our guest requests even so it might not always be possible due to occupancy and availability. It is great to... More 

Boston, Massachusetts
5 of 5 stars Reviewed 1 week ago NEW

For 3 nights, the staff addressed my every concern with great dinner, shopping and taxi recomendations. Even received a welcome snack upon arrival. Nice local restaurants within walking distance and convenience to multiple tube stops. I'll definitely make it back.

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Germantown, Maryland, United States
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights in July 2015 and the hotel staff was very welcoming. They helped us in all different ways by showing us city map and guiding us to major attractions (which metro to take etc.). We were always welcomed by a warm smile at the breakfast every morning that was included in our package and they... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What an absolutely amazing stay for my wife and little man. Special thank you to Andrea Raeeting at reception who was more then welcoming in assisting our family. This is the perfect hotel for a stopover with a young family. I couldn't recommend this hotel any higher !! Great great spot !

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Connecticut
1 review
4 of 5 stars Reviewed 1 week ago

hotel was in a great location for what we were doing. Our room was always clean and beds were great. Staff always very helpful and recommended great restaurants. The staff at the hotel bar could not be any nicer. Five stars to Stephanie at the bar, every hotel should have her as an employee! e Executive Lounge was a disappointment.

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West Chester, Pennsylvania
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

A great location in Kensington. Walking distance to the tube, shopping, Kensington palace and Harrods. Hotel staff super nice and hospitable. Have stayed here 4 times and always come back. Clean rooms and fabulous concierge service. Great recommendations for car service, restaurants and things to do.

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Hotel Review Summarization

What travelers say

  • Tube station(9)
  • Executive Lounge(8)
  • Gloucester road(8)
  • Very good(4)
  • Breakfast buffet(3)
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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