This hotel was in the wonderful area of Bloomsbury, where you can find the British Museum and an easy tube stop, Russell Square. There is also St. Pancras, a train station about 3 blocks away, and a small Italian restaurant near the Russell Square tube stop that is absolutely great! The park, nearby, is nice too. That being said, the...
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Dear Guest,
Many thanks for your recent review following your visit to Holiday Inn London-Bloomsbury. Thank you for commenting on the great attitude of the team. Exceptional customer service is always a key priority for the team here. I hope that you will choose our hotel again for a future stay. Best regards and thank you again for taking a...
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Our stay was great!Lovely modern but cosy bedrooms,the first room we were in was very small and the bathroom was tiny ,we didn't have a fridge which we thought was standard to have in every room there was a place for the fridge but no fridge was there,the window couldn't be opened so we felt a bit clausterphobic and the...
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Dear Jen,
Thank you for choosing our hotel for your London break and many thanks for taking a few minutes to post a review. We have two executive floors in the hotel 1st and 6th floor. Executive rooms are subject to a small upgrade fee. All our executive rooms offer an iron and ironing board, bathrobe with slippers, executive toiletries...
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I have not had a lot of luck with Holiday Inn so this hotel was a pleasant surprise. I knew the location was great right near Russell Square tube station (Piccadilly Line is a good train line to be on) and opposite Brunswick Square shopping complex with all it's excellent dining out options. There is also a large tesco there...
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Dear Reviewer.
Thank you for taking a few minutes to post a review following your recent visit to Holiday Inn London-Bloomsbury and thank you for awarding the hotel 5/5. Making a long lasting impression with all our guests is a goal that keeps the team and I focused, I am pleased that you had a most enjoyable stay with us....
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just returned home from a great 3 night stay in London and made even more enjoyable staying at this hotel,,on check in we were given a really nice room on the 6th floor,spacious,clean and peaceful, never heard any noise in the three nights here. Bedroom was very clean and comfy with lovely bathrobes in the bathroom. Had drinks in the...
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Dear guest,
Many thanks for your review. I am pleased that you really enjoyed your time with us. It was nice to read your lovely comments regarding the service you experienced especially the attentiveness of the bar staff. Again many thanks and kind regards.
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We had tickets for Royal Opera in Covent Garden so we wanted somewhere equidistant between the House and Kings Cross railway station. This hotel is in Bloomsbury, next to the Brunswick Centre, so it perfectly met this criterion. The reception staff were friendly and welcoming. The room was small, it was a bit of a squeeze to get around to...
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Dear guest,
Many thanks for sharing your feedback with us following your recent Theatre Break at Holiday Inn London-Bloomsbury. I am sorry that one of the light bulbs was out when you first arrived, and I am pleased that it was replaced immediately. Please note that we offer slightly discounted breakfast vouchers, that can be purchased at time of check-in....
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Stayed at this property as part of a bargain January/Olympics deal Holiday Inn ran in December 2011, so certainly can't grumble at the price I paid. Room was clean, bathroom spacious, nice big TV, staff friendly etc, but the property has its flaws and I can't imagine i'll be rushing back.
Bed was very soft and not that big at...
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Dear Tony,
Thank you for choosing our hotel for your stay on the £20.12 rate promotion. I am sorry that you experienced some issues with regards to the heating and the noise. In addition to the radiator which can be turned off, the pipes you are referring to can also be isolated by our maintenance team on request, however as...
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My partner and I popped in for a drink at the bar Saturday evening and was not impressed with the service. The two women working behind the bar were disinterested in customers to say the least. They carried on their private conversation despite having customers to serve. Perhaps training them to smile would be a start! The decor of the...
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Dear Reviewer,
Many thanks for taking the time to share your comments following your visit to Callaghans Pub last Saturday. I was most concerned to learn how disappointed you were with several aspects of your visit, especially the attitude of the service staff. Please accept my most sincere apologies for the dissatisfaction caused. There can of course be no excuse...
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As the title suggests I have very low expectations for London hotels. The rack rate for this is something like £400 per night - noone pays more than a fraction of that. We went as part of an overnight theatre deal,
Positives - Efficiently run, good location for walking (Covent Garden, Oxford Street), Better than usual Holiday Inn buffet breakfast...
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Dear guest,
Thank you for submitting a detailed review following your stay at the hotel. I am pleased that you chose our hotel for your theatre break and that you had a very enjoyable visit. In order to investigate your comments further, relating to the bar facilities and the allocation of adjacent rooms, I would really appreciate it if you...
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We stayed one night on December 29th 2011. Rooms are quite small but very clean. The double beds are the smallest we have ever had in any hotel, if we stayed again we would request twin beds for more space (we're 5'2 and 5'6!). Only had drinks in the downstairs bar, prices were fairly high but not as expensive as...
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Dear Guest,
Many thanks for your review following your recent visit to Holiday Inn London-Bloomsbury.
Thank you for your comments regarding the size of rooms and beds, the cleanliness of the rooms and the bar pricing. I am sorry that our double beds were not suitable for you. All our beds are Queen/King size (60in × 78in - 1.5 m...
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This was our first stay in a Holiday Inn, and to be honest I think it may be our last. The rooms were clean and the breakfast was ok. It is very close to Russell Street tube station and a great little shopping centre and bars in the area, and walking distance from/to Kings Cross (approx 10 mins).
But the...
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Dear Jayne,
Many thanks for taking a few minutes to review our hotel. I am sorry that you were dissatisfied with the size of the bedroom. Please note that a safe storage facility exists for all guests at reception and that all executive bedrooms are equipped with a bedroom safe. I hope that despite this disappointing visit, you will consider...
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