staff friendly and helpful, main lobby not bad,furniture ripped in need of replacing, our room, 208 dirty pubic hair on bathroom floor, and toilet,i cleaned it off,tiles cracked, bed lumpy , mattress poor pillows poor,carpet needed cleaning, and dusting,to hot fan broken , telly out dated, tea and coffee ok. overall room not good very disappointed,breakfast room dirty paint work... More
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- Also Known As:
- Norfolk Plaza London
- Hotel Norfolk Plaza
- Norfolk Plaza Hotel London, England