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All 1,071 London hotels

Norfolk Plaza Hotel

3.0 of 5 Hotel   |   29/33 Norfolk Square | Paddington, London W2 1RX, England (Bayswater / Notting Hill / Lancaster Gate )
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Norfolk Plaza Hotel
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Ranked #750 of 1,071 hotels in London
A recent review
3 of 5 stars reviewed 2 weeks ago
maryb186531 Glenrothes, United Kingdom
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431 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
1 review
1 of 5 stars Reviewed 2 days ago NEW

Rude day manager. Disgusting and uncomfortable rooms. Not okay in a modern city like London. Some staff were nice and seemed thoroughly embarrassed to be there. Wifi nearly impossible to get (if you can hook up to it at all).

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Glenrothes, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the staff were very helpful and cheery the rooms were clean and towels changed daily decor could be up graded as curtains and bed spreads have seen better days breakfast was overcooked some of the english breakfast was burnt the continental breakfast was not worth the money £4.95 as there was no fresh fruit only tinned give it a miss

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North West England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Had massive reservation about staying here as the hotel I stay in around the corner was full, reading the reviews was concerned but overall I had a pleasant experience, great location for Paddington, Hyde park for my morning stroll to Oxford street and a lovely park outside, quiet outside both for pedestrians and traffics and little street noise at night.... More

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Bratislava, Slovakia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2014

We have spent 2 night in this hotel during our London trip. We have chosen it because of location and price too. Breakfast was included and was really great!! BUT - rooms definitely need reconstruction, especially bathroom. They cleaned daily but their effort was not remarkable, because of old equipment. Staff was nice and helpful bur walls were like from... More

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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 21, 2014

The hotel is in a good location around a 22 minute tube ride from Piccadilly were we spent the day. Nice views across a small park area, i don't really know if Paddington is a good area in London the hotels opposite had lots of groups of men hanging in the doorways smoking and shouting now and again. On arrival... More

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Carmarthen, United Kingdom
1 review
1 of 5 stars Reviewed February 8, 2014

The hotel is terrible, the pics online must have been taken 30 years ago when it was probably last maintained. The breakfast was a joke plastic ham and those rubber burger style cheese slice. the only bearable thing was the bed was clean and comfy. the window did not shut outside very noisy and smelly. Overall unless you are a... More

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Leeds, United Kingdom
1 review
3 of 5 stars Reviewed February 4, 2014

Stayed here in February 2014 with my two sisters, a birthday trip for myself to see a show. Hotel is very worn and dated but couldn't fault the cleanliness. Reception staff very good,very helpful and friendly, breakfast staff could bear some training in hospitality and how to stay off your mobile whilst at work! We were in a triple room,... More

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Dublin, Ireland
Contributor
12 reviews 12 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 4, 2014

Norfolk Plaza Review Where do I begin? Ah yes…Photos can paint pretty pictures; therefore giving first time tourists to London a feeling that a restaurant, bar or indeed their main port of call, hotel, are just what they expected. I saw the pretty pictures portraying the Norfolk Plaza; read the good reviews and thought it as my ideal place to... More

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Lisbon
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 3, 2014

I stayed here for a weekend with my girlfriend. We are on our twenties therefore traveling on a budget so we considered this hotel because of its location/price relation. Location is in fact very good but the room smelled funny, in a bad way, when we arrived and the water in the shower was never hot enough during all weekend.... More

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1 review
1 of 5 stars Reviewed January 6, 2014 via mobile

I stay here all the the time with work and I hate it, it's a horrible over priced hotel. It has poky unclean bathrooms also very dated furnishing and the tvs are a joke 3 fuzzy channels, plus there are cockroach outside of the lower windows which puts you off having the windows open at night.

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Additional Information about Norfolk Plaza Hotel

Also Known As:
Norfolk Plaza London
Hotel Norfolk Plaza
Norfolk Plaza Hotel London, England
Address: 29/33 Norfolk Square | Paddington, London W2 1RX, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
Ranked #750 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norfolk Plaza Hotel 3*
Official Description (provided by the hotel):
Centrally Located Hotel housed within an Edwardian-style building. ... more   less 
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