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Norfolk Plaza Hotel

29/33 Norfolk Square, London W2 1RX, England
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1 room 1 guest
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Norfolk Plaza Hotel
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510 Reviews from our TripAdvisor Community

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Traveler rating
    25
    122
    161
    94
    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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    (112)
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Tauranga, New Zealand
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's been a grand hotel in it's heyday, a bit tired now, creaky floors, bed springs a bit near the surface, but positives are its proximity to Paddington Station, ramp to wheel bags down to train, a beautiful park right outside where you can play chess, table tennis, friendly staff, clean beds, handy to restaurants, safe environment. With in foyer... More 

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Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms over the ground lever is ok for beeing england, but the rooms under ground behind the kitchen is not that fun to stay in... Shower over the toilett, and dark, Windows was just infriat of a Wall so no sight out. But overall good location.

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Bristol, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is one of the poorest hotels which had little or no customer service or interaction. We were awoken at 5 o' clock in the morning by what it appears was an air conditioning or exhaust system from kitchen. The noise was unbearable. This was not assisted by the two telephone calls to reception which were responded to by stating... More 

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Travelers are raving about these London hotels

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

good location for sightseeing holidays with train/tube/bus close by! nice area with plenty places to go and eat as this restaurant doesnt have food in the evenings the staff were all friendly and helpful, room was spacious (over two floors) although a little old fashioned with squeaky floor boards but still comfortable! the breakfasts were amazing, very tasty english breakfast,... More 

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Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed there in Summer 2014. it was the first time we visited London. So we where outside most of the time. The hotel is good only for sleeping there. The location of the hotel is really good. The hyde park isn't far away. But the rooms could be cleaner... All in all it was okey for a short visit.

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Nairn, United Kingdom
1 review
4 of 5 stars Reviewed July 23, 2015

I had a great room,good service the staff were helpful and friendly.Great location 5 minutes walk from Paddington station,with bars restaurants and local shops.Only a ten minute walk to Hyde park and twenty minutes to Marble arch at the beginning of Oxford street.

Review collected in partnership with Amoma.com

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Plymouth, United Kingdom
1 review
3 of 5 stars Reviewed July 23, 2015

Stayed for one night with two teenagers. Triple room was spacious but decor and furniture have all seen better days. Bathroom suite very old and door lock faulty, could see damage to door where previously had been forced open. Could hear conversation of guests in adjoining room. Breakfast had very limited choice, not great quality. As lots more hotels in... More 

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Turku
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 21, 2015

Experience was so bad that it allmost ruined the whole stay in London. Beads are very-very-extremely bad. You can feel Every spring on your back. I had to take painkillers to be able to sleep!! My worst hotel experience ever!! I did not believe these rewieves that I read here, but I should. Breakfast is a joke waitreses running around... More 

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Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2015

I'm not one to write bad reviews but feel compelled to warn others about this awful hotel. The whole place requires extensive modernisation and isn't half as nice as it would appear from the outside. We had a double room at the back of the hotel on the 2nd floor. The room was tiny, the carpets worn and there was... More 

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Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 28, 2015

After reading reviews of this hotel, we were rather aprehensive about staying there. Yes the rooms are small, tv dated BUT our room was clean,beds comfortable. Its closeness to Paddington Station and the Heathrow Express made it a winner for us.

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