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Norfolk Plaza Hotel

29/33 Norfolk Square, London W2 1RX, England
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1 room 1 adult
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Norfolk Plaza Hotel
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556 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Friend booked this for us and was very cheap. Reading the reviews I was a tad nervous. Plus points Clean Nice towels Spacious rooms Lovely staff Down Points Tired bathroom Tired bedspreads So to sum up, if you are not spending much time at the hotel, on a tight budget, book here. 2 minutes from the station, some good local... More 

Helpful?
Thank Belinda M
Huddersfield, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here after booking through a hotel site and after reading the reviews wasn't expecting a great deal, when we got there the staff were great, the room was a decent size and the breakfast was quite reasonable. The only gripe I had was we had booked a double room and we're given a twin but this was changed straight... More 

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Thank Rob D
Aberdare South Wales
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was a bit concerned when I booked this hotel after reading the reviews, but I have stayed in much worse I can tell you. We stopped here for 2 nights in November when we were in London seeing a show. Only a few minutes walk from Paddington train station/underground, shops, bars and restaurants. Staff were polite, hotel was warm,... More 

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Thank Joolsmay
kings lynn
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Greeted by member of staff after she had dealt with saying a long goodbye to another staff member. Didn't notice WiFi however I wasn't in hotel long enough to need it as was in and out to a party and returned at 6am. Beds OK spare pillows in cupboard usual teas coffees etc. Shower was very good unless like me... More 

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1 Thank qwerty0563
Birkenhead, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 1, 2016

hotel in dire need of an upgrade. our room was very small and the carpet was threadbare. Although the bar was advertised as being open from noon til late, we were told it was not open at 4.0pm and on our arrival back to the hotel from a show at 10.30pm, we asked if we could have a drink but... More 

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4 Thank derek m

Travelers are raving about these London hotels

Norwich, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 19, 2015 via mobile

Everything in the room is 50 years old, room stinks of pony, pony on bed sheets, toilet seat broken, just total filth. Staff are very rude looks asif they dont even want to be working there. Sack the lot of them or send them on a customer service course. This hotel needs a total makeover awfull, awfull, awfull spend bit... More 

Helpful?
Thank goonerdanny
Spalding, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 13, 2015 via mobile

We turned up at the hotel around 3 pm and were served by a rather rude man on reception, who gave us our key to room 208. The foyer was rather tired looking and shaby. We managed to get to the room after a lift and a flight of narrow steep stairs, even though we had contacted the hotel to... More 

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Thank Matt_spalding2014
Buffalo, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 8, 2015

Beds are really bad. Breakfast could be included. There is an elevator. You have to go through a maze to find your room. Very narrow corridors. Bathrooms, TVs other amenities are really dated. Our bathroom door would not open easily if you closed it.

Helpful?
Thank Kurbanali M
Cornwall, Uk
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 10, 2015

Stayed here for 2 nights as part of a rail/hotel package. Read reviews prior to visit so wasn't expecting The Ritz! Close proximity to Paddington a bonus and reception staff (although not "corporate") were friendly and helpful. Twin room on 3rd floor, overlooking the gardens, was basic but clean. A malfunctioning light was fixed without fuss. All fittings and furnishings... More 

Helpful?
Thank GrannyAllen
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