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Imperial Hotel

3.0 of 5 Russell Square, London WC1 5BB, England
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1,219 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here with work,, The Hotel itself is ok but the rooms need more attention. On check in the lady at reception was really rude she needs customer service skills and a smile to her face, my room was ok apart from the bathroom the bath still had pubic hairs in it,, The bar is ok very cheap drinks... More

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Elgin, Moray
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a theatre trip with my Mum and daughter. Not very familiar with London, so sought advice from a travel agent. The Imperial was perfect. Bit unsure from the outside, a very 70's style building, with some upgrading needed. But the rooms were great, clean and comfortable. It is a big hotel, but once in your room you would... More

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London
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

hotel is very good situated near the underground. a lot of restaurants and shops in the neighbourhood. the lady at the receptiondesk could not smile for one second and totaly disinteressed. The room was clean and quiet with good beds. Good English breakfast as much as you can eat.

Review collected in partnership with Galahotels.com

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Irvine, CA
Top Contributor
210 reviews 210 reviews
77 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a night in November 2014. The hotel is centrally located and the common areas are well maintained and attractive. The room I had was a totally different story. It was very small, almost Japanese size and not well appointed. At least the window was openable for fresh air. Would not return.

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

Spent 6 nights here in late September.Hotel is nothing fancy and the same breakfast every day we eventually tired of,But the price,staff and location more than made up for these little problems. , We only had single beds but we spent little time in the room as London had so much to offer. We had a room over looking Russell... More

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Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Disappointing second stay, would not go to again. Not cleaned our room and too late at night to notice until next day! Very hard for them to understand what we were saying. Breakfast was plentiful but cold, would stick to cereal but milk rN out each day. Waiters do their best.

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights 4th & 5th November, was ok, but if given a choice wouldn't stay again. We were given an (Upgrade)!! to a triple room, a bit shabby, but have stayed in worse places. As stated by others the towels are very thiin & the in room coffee is NOT to be recommended, but for a short... More

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Lincolnshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, staff obliging, clean good value very central at Russell square great first night offer of eat on them choice of 5 restaurants and £10 cheaper if booked online. £ 126 a night double room really good breakfast. Will allow left luggage so you can shop in London on last day and collect your bags before you leave. Good... More

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Newcastle upon Tyne, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for four nights while in London with work, great location for access to Kings Cross and St Pancras. Check-in was painless enough and I was given a room on the 2nd floor overlooking Russell Square, which sounded great however on closer inspection wasn't. During the night the traffic noise was horrendous so on the evening of my second... More

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Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel through Thomas Cook for two nights, the price we paid for a hotel in London was great. We paid a little extra to ensure we didn't stay at the Royal National Hotel as I have heard very bad things on that hotel, so we decided on the Imperial Hotel instead. The hotel is situated about 5... More

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Additional Information about Imperial Hotel

Address: Russell Square, London WC1 5BB, England
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 448
Reservation Options:
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Also Known As:
Imperial Hotel London, England
Hotel Imperial London

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