On the plus side the rooms were clean and functional, if a little basic. The staff were friendly and helpful and doing a good job in what is a sub-standard hotel. The location is excellent but don't get a room overlooking Russell Square - while the view from upper floors is great, the noise from traffic is unbearable. Windows are... more

Stayed at Imperial over August Bank Hol. Used as a base for sightseeing and theatre. Very well placed for the visits we planned; only 1 stop from Kings Cross and a short walk from Covent Garden. Taxi to theatre to see Jersey Boys cost £8 -cheaper than I expected!! Hotel reception lovely - dated but lovely. Staff were very helpful,... more

Very good for a budget stay in central London. Here's the bottom line: Location - Right across from Russell Square, a block from the British Museum, and around the corner from the tube station. It's on the Picadilly Line, so you can get here directly from Heathrow in about an hour. The Hotel - Dated, spartan common areas. Hasn't been... more

We stayed here for 2 nights B&B & the first nights evening meal. Unfortunately we decided to use the hotel nearby for the evening meal a big mistake. The President Hotel is in the same group of hotels unfortunately the reception staff do not understand English & the restaurant staff have no idea of what customer service is. We were... more

As a frequent visitor for over 40 years, London has never failed to disappoint with shabby, outdated and often unclean hotel rooms in the value price range. So the Imperial was a pleasant surprise! Clean recently updated rooms with full bath, pleasant and helpful staff, and a fun bar/restaurant with late hours for after the theatre. I agree with others... more

I stayed here for 4 nights and in all honesty wouldn't recommend it to anyone. Firstly the staff were unhelpful and unfriendly. I have never seen such a "dated" hotel in my life. I actually call it Faulty Towers gone Large. The room itself was clean enough but the bedding was not comfortable, the beds have wheels so be prepared... more

I like this hotel. There are a few things that irritate me, but I have to remind myself that on our last visit we stayed round the corner in a terrible B&B, the room didnt have a tv etc etc, so to say this is £20 more expensive than the ultra budget london b&b's it is fantastic. LOVED: nice little... more

Visiting from Canada. Stayed for 10 nights. Very clean and comfortable. Breakfeast no variation but good. Staff friendly and very helpful. Bathroom spotless with a great soaker tub! Lots of restaurants and services nearby. Russell Tube convenient.Thoroughly enjoyed our stay. more

The hotel we had booked on line was dirty and unsafe and we took a risk walking out at 10pm with nowhere to stay - it was also the end of London Fashion We ek and really busy. Round the corner was the Imperial - reasonable rates, nice rooms, fabulously helpful staff, great bar, good food, great weekend. more