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Imperial Hotel

Russell Square, London WC1 5BB, England
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Imperial Hotel
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1,400 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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The Netherlands
Level Contributor
63 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel used to be cheap but nice - over the years it seems to have deteriorated and become more run down. This is especially visible in the rooms - our room had clearly seen better times. It was also rather noisy, with the traffic at Russell Square providing a constant background noise. Somebody should invest in the hotel -... More 

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UK
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Imperial is a bit of an institution to those in the know. The rooms can be small and hot, the breakfast is stuck in the early 1980s, and the facilities lacking -- but the reception staff are helpful and friendly, while the location can't be beaten. Yes, it's expensive; yes, you get very little for your money -- but... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

There is nothing good about this hotel. But to be here in the heat, with not even a fan in each room, and for five nights, makes me long to be back home. And I love being in London. It's not the terrible breakfast: the soggy toast, or the coffee that smells of sweaty armpits. I could cope with those!... More 

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Glasgow, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My tour company booked me into this hotel for both en route and on way home from a holiday break in Germany - they managed to get me a bargain so I really didnt know quite what to expect! The location was excellent - looking over Russell Sq and so near to Euston and Kings Cross Stations and lots of... More 

Was this review helpful? Yes 1
Rockford, Illinois
3 of 5 stars Reviewed 1 week ago NEW

This hotel is in desperate need of updating and deep cleaning. Our room was a comfortable size, bed linens and towels very clean but there was visible mildew on the ceiling of the bathroom and the lots of dust in corners near doorjambs etc. Most washrooms in local pubs were cleaner and better kept than the public washroom in the... More 

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Brighton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel on business in late June, staying 3 nights in an 8th floor single room on a pre-paid basis, including English breakfast. The hotel is 1970s 'concrete bunker' architecture in dire need of refurbishment. Windows are single glazed and there is no aircon, so the room was very stuffy preventing sleep. The hotel rooms suffer from... More 

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Durham, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First time at this hotel, very central round corner to Russell Square tube station and one stop away fron Kings cross station. Room was ready on arrival, stayed on 3rd floor, very large room with a settee, beds very comfatable and so was the pillows,windows only open a little as it was hot weekend would have preferred them open wider... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

having already stayed at the royal national and the president in Russell square we decided to try the imperial and we were pleasantly surprised,the staff on reception were pleasant and helpful our room was clean and had plenty room to move, on the downside the beds were twin and moved alarmingly when we sat on them.they were actually pretty comfortable.the... More 

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Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Arrived early allowed to check in early great! Then downward spiral. Booked a double room for six nights prepaid. However allocated a room with two singles which constantly move as the wheels are not locked. Towels are super thin almost transparent. Room is very stuffy without windows open then the road noise happen. Asked for a fan no such animal.... More 

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London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for the weekend 19/06/15 with my teenage daughter who was horrified with the hotel décor, which is dated and grubby. Our room on the 9th floor was unbearably hot with very little ventilation. Air con would be useful. The shower over the bath was useless. It either froze you or cooked you. Would be dangerous for young children. Breakfast... More 

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