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Imperial Hotel

Russell Square, London WC1 5BB, England
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1,443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gibraltar
Level Contributor
4 reviews
1 of 5 stars Reviewed yesterday NEW

Not a hotel i will be going back to as it very old, carpets look very old and dirty, rooms should be renovated no air conditioning units and bathrooms should have a simple shower not that old looking bath tub. Our toilet was not flushing well told reception and nothing was done. Not to mention the food was just an... More 

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Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From first looking at the hotel from street level it doesn't look much, but inside its a different story. Very friendly, welcoming staff & quiet rooms which for the area is a rarity. Less than five minutes walk to the British Museum, a little over ten to st gile's (crossroads for shaftesbury avenue/holborn/new oxford street & tottenham court road). If... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Once again we stayed in this hotel, 2nd time this year. I travel with my cousin as our husbands don't do holidays. We stayed in room 812 this time,overlooking the park stayed 728 last time also overlooking park,worth any noise. Lovely oulook Room lovely and clean,breakfast very good dinner excelent. Central for everything. Buses very near. Went to see Memphis,... More 

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Bath, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Imperial Hotel Russell Square London doesnt look much from the outside - but do not judge a book by its cover. This hotel is FANTASTIC. The rooms are large and extremely clean, with everything you would need. Toiletries, kettle, tea, coffee, milk etc,, and extra if you ask. The staff are brilliant, helpful and kind and the breakfast and... More 

Was this review helpful? Yes 3
New Zealand
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

A very basic hotel where I was not able to check in earlier due to all the rooms being booked (or so they said) This was despite arriving from 2 international flights totally 20 hours! At least they could hold my bags until checkin which was chained to others with padlocks right in the lobby area. Thought staff could more... More 

Was this review helpful? Yes 1

Travelers are raving about these London hotels

1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

My stay altogether was fine. I booked a single room and the checkin was smooth at the reception but the swipe card was not functioning and had to run to and from the 9th floor (where the room was located) to reception about 3 times. Eventually got updgraded to a double room as result-which was pleasing!. The room was ok... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Me and my colleagues stayed here for 3 weeks,returned home today 30/7/15. Compared to the sister hotel the bedford. This is the best one . Most of the Staff are really kind and helpful, day staff mainly. The hotel itself is stunning. A couple of minor issues. I was very cold one night and asked how I could put radiator... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed on 7th floor at the back of hotel so on top floor no trouble with noise and twin room was ok. Did get warm in rooms though window open throughout stay. Location is very central and meal deal was good also got free riverboat taxi in with room.

Was this review helpful? Yes 1
uk
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff where very friendly, check-in was speedy and staff checked us in even though we where early. Room had a lovely view of Russel square, room clean however, beds very creaky. Breakfast was very nice, plenty of choice, coffee was not nice, bitter and nasty taste. Fruit juice was watery. Location excellent for all areas of London to explore.Bars and... More 

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Barrow-in-Furness, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two night break. Walkable from Euston. Bus stops very close by as is tube station. Excellent hotel for price. Requested quite room and was given lovely refurbished room in quiet area. Staff very friendly and helpful. Have stayed previously and would certainly stay again.

Was this review helpful? Yes 1
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Many thanks for your comments on Trip Advisor regarding your stay at your Imperial Hotel. We are pleased that you enjoyed your stay, our excellent value for money, you appreciated our lovely refurbished rooms and our location that is only walking distance to Euston Station and located to many bus stops and Russell Square Station. We will be... More 

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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