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Imperial Hotel

Russell Square, London WC1 5BB, England
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Imperial Hotel
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Imperial Hotel
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1,359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manchester
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed today NEW

Very convenient for Russell Square tube station.Reasonable 10-15 minute walk from Euston,Kings Cross and St.Pancras stations if arriving at those stations.Better than several hotels of a similar size that I have stayed at in London.Staff pleasant and helpful and breakfast plentiful and of good quality.

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lavigny
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed today NEW

This is one of group of hotels in the area, ILH, big and reasonable rates, and it has the advantage of a location overlooking Russell Square. I always ask for that, upper floor too, and so far the receptionist has been able to give what I ask for. Pleasant people on the desk, porters too. The only problem is the... More 

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Dundee, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights over the weekend - great location - our room overlooked Russell Square Gardens - room was bright and clean - bathroom was fine - toilet could do with some bleach but otherwise well kept - clean towels and linen each day - over zealous maid which is no bad thing wanting in the room to clean.... More 

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Glasgow
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

We came here for my wives 6th birthday to see London and see a show. The hotel was clean and tidy the room was just as required with the only slight complaint was the shower was over bath with mixer tap which was hard to get to the right temperature. The hotel staff were friendly and helpful especially the porters... More 

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LEICESTER
Top Contributor
85 reviews 85 reviews
66 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

had lovely stay room was very nice 7th floor overlooking rusell square ive stayded in all imperial chain hotels and this is good breakfast is average but it fills you up for the day i must mention the lovely lady who checkded me in she had amy winehouse makeup on she is a credit to your chain lovely and frendily... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Large tourist hotel, lots of tourist and business clients looking for an economicstay, Breakfast ok , tables set out in long lines a bit like a school dining room, one or two waiters could have done with having a shower. Guest rooms basically fine but a bit tired, we did have an issue with a cleaning oversight which was soon... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Basic to say the least, the staff were not helpful in anway and what information we did manage to persuade them to share was incorrect and time wasting. Make sure you bring your own towel if you want something bigger than a teatowel.

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Travelers are raving about these London hotels

Oldenburg, Germany
Top Contributor
80 reviews 80 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was my second time at this hotel, and I am still torn for opion. On one side this is a very decent place with a team of people who really seem to care. But then you sometimes get the feeling that nobody has really cared for this place since 1910. The room was ok, but the shower didn't really... More 

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Shropshire UK
Contributor
16 reviews 16 reviews
14 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is ideally situated for a leisure trip to London, close to West End attractions and public transport. It is also fine for a business visit. Rooms are clean and modern with all the facilities you might expect from a 3* hotel. My only criticism would be that the mattresses are a little springy and cheap feeling for my... More 

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Darlington, United Kingdom
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Was booked this hotel through work. Whilst a good location it needs work. In so many ways it really does need work. From the shockingly poor facade to the poor rooms decor, the dirt encrusted windows to the staff development. It needs work. Having said that lots of people here so it must be doing something right. They seemed like... More 

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