We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial Hotel

Russell Square, London WC1 5BB, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Imperial Hotel
Management photos View all
Browse nearby
Imperial Hotel
Write a Review

1,321 reviews from our community

Traveler rating
    125
    521
    444
    141
    90
See reviews for
248
377
145
197
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1321)
  • Mar-May only
    (301)
  • Jun-Aug only
    (313)
  • Sep-Nov only
    (412)
  • Dec-Feb only
    (295)
All months
Oxenhope, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We visited this hotel as part of a theatre break package, we had an enjoyable stay. All of the staff were very helpful. Breakfast each day and one Evening Dinner were included in the cost, Breakfast had all of the usual choices and one could have anything from cereal through to a full cooked breakfast. Dinner could be taken at... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

No great choice for breakfast, Everyday the same. Being a vegetarian had a tough time to put up with the smell in breakfast room. Not had this experience anywhere else in Europe. The staff at dining did not understand or could speak English. However centrally located and easily reachable to any place in London. Direct tube to Heathrow. Very close... More 

Was this review helpful? Yes
Bath, UK
Contributor
19 reviews 19 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 1 week ago

A group of us stayed for the weekend and we were disappointed. There were some positives - the location is great with a tube station 2 minutes away, the ground floor bar was pleasant with friendly staff and was extremely good value for money and the hotel was also very clean. I am struggling to find anything else on the... More 

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for choosing the Imperial Hotel for your recent visit to London. We are so pleased that our staff were attentive and helpful and that you appreciated the central location, value for money and cleanliness of the hotel. Your kind comments will be passed onto our team. Our heating can be regulated locally, and we apologise if... More 

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellently located hotel in central London, ideal for first time visitors. Most attractions were only a short walk away. Hotel was spotlessly clean, if a bit dated. Meals in the hotel were very good and drinks were reasonably priced. Nice touch throwing in a free meal at one of five nearby hotels in the chains group of sister hotels. Wasn't... More 

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Many thanks for your recent review following your visit to the Imperial Hotel. We are pleased to learn that you enjoyed your stay and dining experience at our hotel, and your kind comments regarding your room have been passed on to the house keeping department. Our hotels are often praised for their location so we are glad you... More 

Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is ideally situated with easy access to the Russell Sq. Piccadilly Line tube station. Prices for London are reasonable but be prepared for fairly basic room facilities.eg.towels small and thin,mixer tap bath shower and very small TV by todays standards.(c.10/12inch)Our curtains had quite a few holes in them and we felt the room could do with a makeover.... More 

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review following your recent stay at the Imperial Hotel. We are pleased to learn that our staff were helpful and attentive and we will be sure to acknowledge this. With regards to your curtains, we have asked our house keeper to check all our curtains and replace any that... More 

Edinburgh, United Kingdom
Senior Contributor
38 reviews 38 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel and staff are pleasant enough but the rooms could do with a makeover : peeling, dirty wallpaper, torn bed bases, tired old carpeting. The only other complaint I'd have is that the rooms are searingly hot when you go into them. As someone else pointed out double glazing would be beneficial as both sides of the hotel are... More 

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for sharing your recent review regarding our Imperial Hotel. We are pleased to learn that our staff were pleasant during your visit. Equally, we are sorry to learn about the noise level in your room and we will be looking into secondary glazing when we next renovate. Please advise us on your next visit to the... More 

Bournemouth
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Staff were all very helpful and friendly. Room ok but a lot of street noise (4th floor). Windows are not double glazed so need to be upgraded. Breakfast is basic. Avoid the coffee at breakfast, it is not good,

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your positive review on your recent stay at the Imperial Hotel. We are pleased to learn that our staff were attentive and friendly. We are equally sorry to learn about the noise level in your room and we will be looking into secondary glazing, when we next renovate. Please advise us on your next visit... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual we read reviews, but decided we would still book hotel for a short break and as usual were very pleased with hotel. yes it is a bit dated but very clean, we had everything we needed, hairdryer tea and coffee could do with extra of each though. we walked from kings cross to hotell took about 30mins (cousin... More 

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your recent comments regarding your stay at the Imperial Hotel. We are pleased that you enjoyed your stay with us. Your kind comments have been passed to the housekeeping department with regards to your room. Please advise us on your next visit to the Imperial Hotel and we will ensure that your room has extra... More 

Usk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Couldn't fault the staff, they would bend over backwards to help us, however, bedrooms were a little tired! All clean & perfectly functionable, but could do with fresh coat of paint & a little modernising. Good value hotel though for the money we paid. Great location for the West End etc

Was this review helpful? Yes
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Many thanks for your recent review following your stay at the Imperial Hotel. We are pleased that the staff were on hand to help you and your kind comments have been passed on to the team. We look forward to welcoming you to the Imperial Hotel in the near future. Kind regards, Christianna Andrews Guest Liaison Manager More 

Rotherham, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed in this hotel many times and have always found it comfortable and clean! The twin rooms are quite spacious and have everything you need including a kettle hair dryer etc. For Central London this hotel does exactly what it says on the tin!

Was this review helpful? Yes 1
ImperialLondonHotels, Guest Relations Manager at Imperial Hotel, responded to this review

Dear Guest, Thank you for your kind comments in your review following your recent stay at the Imperial Hotel. We are pleased you were happy with your room and your kind comments have been passed to the housekeeping department with regards to your room. We hope that we will have the opportunity of welcoming you back to the Imperial Hotel... More 

Questions? Get answers from hotel staff and past guests. Ask a question

399 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (392)
Viewed
Room/suite (106)
Viewed
Pool/beach area (1)
Viewed
View from room (51)
Viewed
Dining (10)
Viewed
Hotel & grounds (66)
Viewed
Bathroom (37)
Viewed
Family/play areas (4)
Viewed
Business center/function rooms (1)
Viewed
Other (116)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (2)
Viewed
Hotel & grounds (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question