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Hendon Hall

4.0 of 5 Hotel   |   Ashley Lane | Hendon, London NW4 1HF, England
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73%
Ranked #297 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Mark G
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295 reviews from our community

Traveler rating
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    100
    39
    23
    19
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49
127
11
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed today NEW

Wow what a great find!! We were visiting Saracens and this is the closest hotel, and what a fab choice! The welcome was superb and all staff were friendly and charming! Room very clean and great value, breakfast excellent! We will be back Thank you!! Mark and Sharron

Was this review helpful? Yes
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here a few months back, and the Hotel was great. The only down side was the parking. There was a wedding in the hall attached to the car park and there was no parking. We had to park in the road near the hotel and then bring the car into the car park when guests had left spaces.... More

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Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write your recent review. We were all delighted that you enjoyed your stay with us and thank you for recommending the hotel. I was sorry to read that you were unable to park initially due to a wedding and should this happen in future please let Reception know who can then help find... More

Badsey
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel is excellent, rooms are good, the food is good and the location is perfect for me as it is close to my business customer. However the food service is very poor. I joined my colleague for breakfast and my order was taken promptly. I had to remind the waiting staff for my coffee and the toast never arrived.... More

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Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write your recent review. I am sorry that your breakfast order although taken promptly was not followed through with the delivery of the toast and coffee. I have spoken to the team about this and we would all like to apologise that this marred what was otherwise a good stay. We all look... More

New York City, New York
Top Contributor
281 reviews 281 reviews
39 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was packed with unnecessary furniture. The bathrooms are well lite and user friendly. The location is away from the noise of the city so it makes it a wonderful location for events - as there is free parking! The Staff is lovely. They are not empowered to truly serve and could use some training in complete hospitality. We... More

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Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write you recent review of Hendon Hall. I was delighted to read that you found the staff to be so lovely and the location away from the noise of the city. I would like to thank you for all your comments regarding the service and the facilities of the room and wanted to... More

Southampton, England, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were friendly throughout, from check-in to leaving the next day. It wasn't any trouble to organise a packed meal for me as I had to leave the hotel on business before they started serving breakfast (although my wife tells me it was very nice). The room was as you'd expect from a good hotel. It was fresh and... More

Was this review helpful? Yes 1
Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write to recent review following your stay ay Hendon. We were delighted that you enjoyed your stay with us and found the hotel not only met but exceeded your expectations. Thank you for recommending the hotel to your family and friends - we really do appreciate any recommendation made. We do hope that... More

Middlesex
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my afternoon tea at Hendon Hall. The staff, numerous, were each one very very nice and chatty and made me feel as welcome as someone paying full price. Very quiet time (3ish) in the restaurant. Really enjoyed the various teas and loved the teapots!! One minor quibble is that the tiny pastries did not appear as luxurious as I... More

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Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write your recent review following your visit for afternoon tea. We were delighted that you joined us on the Amazon voucher and that you had a great time with us. I have noted your comments regarding the afternoon pasties and please accept my apologises for this but if wanted to assure you that... More

Manchester, England, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a small hotel in the heart of North West London. It's reasonably priced and excellent quality and ideal if visiting friends in the area or on business in that locality. Standard rooms are small but clean and comfortable with are air-conditioning. Breakfast is included and there are a variety of cooked breakfasts made to order. The continental breakfast... More

Was this review helpful? Yes 1
Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write your recent review of Hendon Hall. I was delighted to read that you enjoyed your stay with us and found the staff to be so friendly and helpful. It was also fabulous to read that our breakfast offering not only met but exceeded your expectations. We all look forward to welcoming you... More

Redditch, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was a mix up with our booking the receptionist was so rude, if it hadn't have been so late I'd have suggested going elsewhere Pregnant and very moody - perhaps greeting people after midnight is not the right shift for you. The exact opposite to what the brand represents Great bed though

Was this review helpful? Yes 2
Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write about your recent experience whilst staying at Hendon Hall. I was naturally very disappointed to read your review and wanted to assure that this is certainly not our normal standard of service. At this stage I can only apologise for your experience and having spoken to the Receptionist in question she has... More

Amersfoort, The Netherlands
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's not situated in a breathtaking surroundings, but you can consider that as the only real flaw. Only delights from there onwards: A stunning property, wonderful rooms, nice garden, great food, delicious high-tea and what a lovely staff! (a true asset, especially for every non-britton). This package comes at a very reasonable price (call it great value for your money).... More

Was this review helpful? Yes
Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to write your recent review following your stay at Hendon Hall. I was delighted to read that you enjoyed your stay with us and found the staff, the building and the food not only met but exceeded your expectations. We were very proud to have been the chosen hotel for the 1966 England world... More

Wath-upon-Dearne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel last week whilst visiting London and decided to stay here for the cheaper price and the included breakfast. The hotel grounds are very pleasant with well kept gardens and great indoor decor. The room (103) was a bit on the small side but fine for the two of us. The decor was slightly dated in... More

Was this review helpful? Yes
Beccy G, Management at Hendon Hall, responded to this review

Thank you for taking the time to post your recent review following your stay here at Hendon Hall. I was delighted to read that you enjoyed you all enjoyed this visit especially the breakfast each morning and that we were able to meet your expectations. It is always great to receive feedback from our guests - whether good or bad... More

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Additional Information about Hendon Hall

Address: Ashley Lane | Hendon, London NW4 1HF, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hendon Hall 4*
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Also Known As:
Hendon Hall London, England
Hendon Hall Hotel London

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