Maybe it's just me - but I am struggling to see the appeal of this hotel. It might not help that there appear to be major renovations happening to the front entrance and you have to walk through the restaurant to get to the reception.
The hotel looks a bit tired on the inside - but thumbs up for the...
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My husband and I have just returned from a 2 night stay at this hotel where we stayed before several months ago. We had a function nearby on Saturday so it made sense to stay there. The Hotel was fully booked for the weekend and as I made our booking a bit late we had to move to a different...
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Than you very much for your recent review I was pleased to read that you enjoyed your stay and you have stayed before, always pleasing to welcome guests back. Sorry that you had to move rooms but it appears this was all handled well and you were comfortable during your stay. I have passed your comments to the team as...
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I am a trusted tripadvisor contributor. With over 70 UK hotel reviews, I have visited most hotels part of the "handpicked" group. I have often been impressed by the hotels. There is one in New Forest for example that I love. I can confirm that Hendon Hall isn't up to the standards..... The rooms are average...... I can only give...
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Thank you for your review, I was sorry to read that you rated our rooms as standard although pleased to read that you found the food to be of a good quality. We appreciate all feedback and strive to maintain the highest of standards that we have set as a group. Kind regards Matthew Moffatt General Manager
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we stayed there for a night after the chelsea flower show,they allowed us to leave our luggage and took us free to the underground station with instructions in hand.The room was nice, smaller than other handpicked we have experienced,but still great. the restaurant was excellent and staff were 5 star plus.The only thing that we can say was odd ,was...
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I was delighted to read your review; the hotel, when it was Hendon Manor was in the Doomsday book in the 1500’s and you are correct that Abbott Gilbert Crispin owned the building, I can not comment as to any other viewings of a ghostly nature but certainly an interesting tale. I am pleased that the “viewing” did not spoil...
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This hotel is a gem, well priced and although a 30 minute train ride to downtown London, don't let that deter you. The hotel is not only historic (from Royalty, to former owner David Garrick is burried in the Abbey) but also quite majestic. It has a lovely ambiance, the gardens are beautiful and the rooms are well appointed. The...
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Thank you for your review of the hotel, I was so pleased to read that you found the gardens beautiful; with all this rain recently the grass is certainly green. It is so important the rooms are comfortable and I am delighted that you found the room to be well appointed. I do hope to welcome you back to the...
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We went last year for my 60th, meeting my cousin and husband and loved the food and the gracious rooms. Beautifully warm rooms and friendly staff. We did not have to help ourselves for breakfast and that in itself deserves a column. Super food with fish choices, such as haddock with chive butter and ham and eggs hollondaise. Much less...
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Thank you very much for your positive review of the hotel; I was delighted to read that you found all the staff to be friendly and the food enjoyable. We have a variety of food offerings and I am pleased that you were able to enjoy them. It is always pleasing when a customer recommends the hotel, so thank you...
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This hotel is lovely and staffed by equally lovely people, as far I could tell. They are attentive for the most part, and go the extra mile when they can to help you have a more enjoyable stay. I stayed for a week for business, and my only complaint is that overnight I became viciously sick from food poisoning. I...
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Thank you for your recent review and I was pleased that you found the staff lovely and you could see that they would go the extra mile. I was sorry to hear that you felt ill during your stay, the team do have a procedure to follow and I was sorry that this did not happen; I understand that a...
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We had the pleasure of a small intimate wedding here and were very well looked after The Sheridan and Johnson suites were lovely and the food served was superb. We would thoroughly recommend Hendon Hall and would like to thank all the staff concerned especially the chefs and Miguel The canapes dinner croqueembouche evening snacks and breakfast were of the...
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Thank you for your recent review of your wedding reception that we held here at the hotel, we were very pleased with how the day went and of course delighted for both of you. I have passed on your comments to Miguel, who is certainly a great member of my team here at the hotel. The chefs were very pleased...
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Having driven down the M1 we wanted somewhere to stay for an easy, stress free journey into the city, we didn't want to pay extra car parking fees at a city centre hotel. We have stayed at Hand Picked Hotels before and had great value for money, Ist class staff and a brilliant experience. Hendon Hall was no exception. We...
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I was very pleased to read your review of the hotel and I have shared your comment with my team here in the hotel, it is always pleasing to hear from customers that the welcome was friendly and you found the food to be of a good quality. The hotel is in such a great location, literally a few minutes...
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We decided to take a few days in London and to take in the RAF Hendon Museum and the O2 Arena, we chose the Hendon Hall Hotel as it was part of the Hand Picked Chain, its location was a major influence on the choice been good to drive to ( 200 m of the A1 ) yet away from...
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I was delighted to read your comments and pleased that you found the hotel comfortable and the staff friendly and welcoming. The location of the hotel is great, very close to some many attractions and the main roads, however still in a quiet area. I am pleased that you are returning latter in the year, I do hope that I...
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