We were very disappointed with our 3 nights at this hotel. We agree with the previous comments on the condition of the room . We feel it needs a good overhaul. Much better hotels to stay at for the same money. This experience spoilt the last few days of our special trip. more

Some reviews said this hotel had old English Charm! but if what we stayed in was English Charm im ashamed! We booked this hotel as we were excited about the Queen size beds and had read it was just off Oxford Street and in the heart of theatre land, as my partner had a bad leg be thought this was... more

We stayed at this hotel during a recent trip to London and Paris. We chose the hotel based on reviews here and the fact that it is not a cookie cutter chain hotel. If you are looking for sleek go elsewhere. The hotel has the authentic ambiance of an old line British hotel. Our room was small by Midwest US... more

Intrusive doormen who always know where you are headed. Ridiculous huge keys which are cumbersome. Room size not bad but somehow I just never got comfortable with it's fussiness. more

My husband and I chose this hotel after reading that it was one of the few, independently owned British hotels left in London. We did not want a large, overdone chain hotel because we wanted to experience English charm. Durrants Hotel delivered. Even our friends, who are British, commented on what a lovely place it was.We did not find the... more

Iam in london at the moment as my daughter is a patient in hospital here ,my husband came over for one night .i booked Durrants direct myself it cost 155.00 pounds for a double room and breckfast for both of us. When we arrived we were showen to our room by a bell boy who warned us about the lift... more

we stayed at the hotel for my husbands 40th. Having read such good reviews and the central location of the hotel, we decided this would be ideal for us. I cannot fault the service and the attitude of the staff. They phoned before hand to check when we were coming so that they could have the champagne that I had... more

I love this hotel. It's built in an 18th century house with a double stair case. It has a magnificent bar with wood pannelling and a comfortable breakfast room/restaurant with white table clothes and beautiful heavy silver plated cutlery and proper toast racks. Breakfast is wonderful and is served directly at your table (no buffet). You can have stewed prunes,... more

I spent two weeks in Durrants in early June, recovering after an op before travelling on. The staff looked after me very well and made me feel very at home. They were professional, discreet and caring. You could see that so much 'behind the scenes' care had been taken with the furnishings, decor, ambiance and attention to service. It was... more