Lovely hotel but didn't quite feel 5*, stayed here in April as we always wanted to go along the Kings Road, Chelsea, on more than occasion, although there were more than one doorman to open doors it was quicker to open it ourselves as they were either texting or wandering about outside (that sounds abit harsh as they were very...
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Dear DolphinEssex,
Thank you for taking the time to share your thoughts with the TripAdvisor community. We would like to take this opportunity to apologise for the shortfalls you encountered during your stay. Please rest assured that your comments are greatly appreciated and have been passed on the appropriate managers in order to ensure this does not reoccurred. Thank you...
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