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All 1,071 London hotels

The Chelsea Harbour Hotel

5.0 of 5 Hotel   |   Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
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88%
Ranked #67 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
seasidegirl26 Reading, United Kingdom
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1,050 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reading, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here on the Saturday of the Easter weekend and was overwhelmed by the service, style and elegance of the hotel. Was upgraded to a penthouse suite as our room wasn't ready by the stated time, the concierge was so apologetic even though they gave us a really stunning room. We ate in the restaurant in the evening and the... More

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Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear seasidegirl26, Thank you for choosing to stay at The Chelsea Harbour Hotel. We are thrilled that you enjoyed your stay at that the hotel, and that the hotel is one of your favourites in London. Your kind feedback will be passed onto the team members and we hope to have the opportunity to welcome you back to the hotel... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I chose this hotel because it offered a suite and we were taking our teenage daughter to London. We booked it through British Airways and were offered 1 free night out of 4 nights and included breakfast. We saved over $1,400 by staying here and spent no more than $200 on taxis, so it was still a good value. The... More

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Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Vivian1953, Thank you for taking the time to review your stay with the Tripadvisor community. We are pleased that you and your family were happy with the value of your stay at the hotel, the comfortable beds and the great food and service. We hope to welcome you back to the hotel on your next visit to London. Kind... More

lancashire
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We ( myself, my husband and 2 children, 5 & 8 ) are currently midway through a 3 night break at this hotel and are very pleased with all aspects of our stay. We arrived in the morning and were greeted enthusiastically by all members of staff. The staff took our bags so we could go off into London to... More

Was this review helpful? Yes 1
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear cutelilfamilyof4, Thank you for your kind review following your recent stay at The Chelsea Harbour Hotel. We are thrilled that you and your family enjoyed your stay at the hotel, and that you were pleased with the enthusiastic staff members, your spacious suite and the delicious breakfast. We really appreciate your feedback and hope to have the opportunity to... More

Algarvia, Portugal
Top Contributor
201 reviews 201 reviews
63 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the hotel for a couple of days for a weekend break The hotel is modern rooms are spacious , we had a harbour view suite which was very good My only surprise was that for a Hotel of this quality the bed was poor and uncomfortable , I would expect a bed with a mattress toper for a Hotel... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Weldge, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We are pleased that you were happy with your spacious suite and the marina view, the helpful staff and breakfast. Please note we are investigating your feedback regarding the quality of bed. Thank you once again for your feedback and we hope... More

Cary, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Family vacation to London from USA. The reviews of this 5 star hotel were good, so we booked and were guaranteed a harbour view suite with a large balcony. We got neither. Hotel staff and customer service was extremely poor resolving issue. We were told room type was not guaranteed, even though it was right there on our reservation. Room... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear CorLen, Thank you for taking the time to review your stay at the hotel. Please note that when booking a room through Priceline, your room type cannot be guaranteed. The front desk team did their best to find a room that was suitable for your and your family. Please accept our apologies for any inconvenience caused. Kind regards Kerrie... More

London
Contributor
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with our two kids (3, 2) for 1 night. The suite was perfect for us-2 large rooms with a great bathroom. We were delighted. The view weren't amazing but as we have loved in central london for many years and this was more of a kids break it did not matter. We had a couple of issues... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear melferg, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We are pleased that you and your family enjoyed your stay at the hotel. We are delighted that you were pleased with your suite, the swimming pool and the treatment which your husband had in the spa. We hope to have the... More

UK
Top Contributor
100 reviews 100 reviews
88 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night recently in a Marina View suite. It is easy enough to get to the hotel by the Thames Clipper, although it is not well signed from either the pier or the train station, and to get to it you have to go through a rather bizarre office complex. But once there it is a superb... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear cruella55, Thank you for your kind review following your stay at The Chelsea Harbour Hotel. We are delighted that you enjoyed your stay at the hotel, and your kind feedback regarding the bar manager is greatly appreciated. We hope to have the opportunity to welcome you back to the hotel in the not too distant future. Kind regards Kerrie... More

London, United Kingdom
Top Contributor
240 reviews 240 reviews
98 hotel reviews
263 helpful votes 263 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can walk here from my home and use the bar from time to time. Always excellent service, great cocktails, good wait staff/ I have only dined here a few times and its good but varies, and was excellent on last lunch visit. Its always busy yet good a quiet feeling and calm feeling which makes a change from central... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear John D, Thank you for taking the time to review The Chelsea Harbour Hotel. We are thrilled that you are happy with the excellent service, great cocktails, good waiting staff and the location of the hotel. Your kind feedback is really appreciated and we look forward to welcoming you back to the hotel soon. Kind regards Kerrie Hughes PA... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and first impressions of the lobby were good, there were 3 of us, myself, my hubby and 6 year old daughter. We checked in to be looked down on by the receptionist, once we arrived at our room first impressions were good but there was no bed for my daughter despite being ordered, also through... More

Was this review helpful? Yes 2
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Donna J, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We were disappointed to read that you didn't receive five star service during some aspects of your stay. This isn't our usual standard of service that we offer and therefore we will be in contact to discuss this further with you.... More

midlands
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed her with my young son and my mum for half term break for a couple of days. Excellent service throughout, as you would expect from a hotel of this standard. The room, or rather the suite, was beautiful, and extremely spacious especially for London. We had room service breakfast on both mornings and this was excellent, served on a... More

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Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear merc2344, Thank you for your kind review following your recent stay at the hotel. We are delighted that you and your family were pleased with the excellent service, room service breakfast and the location. Your feedback will be passed onto the staff members with a great level of pride and we hope to welcome you back to the hotel... More

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Additional Information about The Chelsea Harbour Hotel

Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham Grand London Chelsea Harbour Hotel
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England
Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in London
#49 Business Hotel in London
#52 Luxury Hotel in London
#59 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Official Description (provided by the hotel):
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 
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