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The Marylebone Hotel

4.0 of 5 47 Welbeck Street, London W1G 8DN, England
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Certificate of Excellence 2014
The Marylebone Hotel
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The Marylebone Hotel
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1,806 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Marylebone Hotel
See the most recent reviews
Liverpool, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 1, 2013

A great hotel in a great location. The staff are very friendly, the incredibly well equipped gym and pool are fantastic and the rooms are very nice. The only downside is there is no pay tv! It won't stop me going back though

Was this review helpful? Yes
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest Thank you for writing about us, I am thrilled you enjoyed the experience! A pleasure to read you enjoyed our location, the hotel itself and of course the fantastic facilities in The Third Space Health Club and Spa. Stretching over 2 floors, which includes an 18 meter swimming pool it truly is an exceptional facility and fully complimentary... More 

Nantwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

My husband and I spent a weekend at The Marylebone Hotel and it was fantastic experience. The customer service we received from staff was excellent. The room was spotlessly clean, very comfortable, bathroom was lovely and the bed and bedding of high quality. The staff are all extremely helpful and friendly, especially Gunther who arranged for a complimentary bottle of... More 

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest It was a pleasure to have you and your husband with us, thank you for choosing the Marylebone and taking the time to tell us about your stay. I am delighted you enjoyed your stay and so pleased our service and team stood out for you in terms of the friendliness and the desire to personalise every aspect... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Have stayed in many hotels all over the world, but would have to give The Marylebone Hotel 101%. Rooms were beautifully decorated and comfortable, staff extremely helpful and made our stay such a pleasure. We will definitely be going back and would highly recommend it to anyone wishing to make their time in London memorable.

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest I am thrilled to read that you enjoyed your time with us so much and had an “excellent” stay! Thank you for taking the time to post your review. 101% is certainly a brilliant result, particularly coming from a seasoned traveller such as yourself, we are always looking to improve and enhance our service and facilities and your... More 

Canterbury, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 26, 2013

Many aspects of my stay were excellent, whilst others could certainly be improved. I got the best price through lastminute.com - do shop around and use Quidco when booking for ~10% extra cashback. Do not book direct through the hotel. Check-in: The cold towel I was given on check-in is a nice touch, especially on a hot day. Check in... More 

Was this review helpful? Yes
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay. Whilst I am pleased that many aspects of your stay were excellent, I am obviously concerned that there are some areas we could have and should have been better and I wholeheartedly take your comments on board. As previously mentioned in our direct correspondence to you I am genuinely... More 

London, United Kingdom
Top Contributor
73 reviews 73 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 24, 2013

If you need a base in central London then this is well worth checking out. Part of the Doyle chain of hotels, it is about 5 minutes walk from Oxford Street and Bond Street. The rooms are always clean and the beds of a high quality. Staff are unfailingly friendly and courteous. The 108 bar opens onto Marylebone Lane where... More 

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest I am thrilled you enjoyed your stay and thank you for recommending us so highly! We are blessed with our location in Marylebone Village, which truly offers an abundance of choice in a lovely Village atmosphere even though it is literally 5 minutes from the City Centre. I am very happy that you thought our team exuded warmth... More 

Miami, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

I was in London recently on business and stayed at the Marylebone. First of all it's located centrally and in quite a perfect area. Secondly the service was amazing. The gentleman Gunther at the front desk was amazing, so nice. He made me feel so comfortable. Then the room was great and clean. Free WIFI. There is a great restaurant/pub... More 

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest An outstanding review! Thank you for taking the time to post your thoughts on the Marylebone. It is incredibly motivating to read that you thought our service was amazing and that Gunther in particular made you feel genuinely welcome and cared for. He is a wonderful asset to our team and I know he will be incredibly appreciative... More 

2 reviews
1 of 5 stars Reviewed April 21, 2013

Disappointing from arrival, works going on outside the hotel, waited in the lounge area almost 15 minutes before I could order coffee, inaccurate room service and lengthy check out lacking any form of personality, plus side is location is superb, generally nicely appointed hotel but the finer details lacking

Was this review helpful? Yes
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest I am so sorry to hear that we did not live up to all of your expectations. We strive to not only meet but exceed our guests’ expectations and it is incredibly disappointing when we fail to do so, even though you enjoyed our location and the general feel of our hotel. Unfortunately, there is not much we... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 20, 2013

We stayed for 4 days at The Marylebone and the staff have been tremendous. We were caught by surprise to find a bottle I champagne in our room and a card to congratulate us on our wedding anniversary. It is these little touches that showed how much they value us as guests.

Was this review helpful? Yes
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest A brilliant review, thank you for taking the time to write about us! I am thrilled you enjoyed your stay and that our team left such a positive impression. They love being part of our guests’ experiences and as a management team we like to empower our employee’s to use their own initiative and make the difference. We... More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

By far the best hotel experience iv had yet, beautiful, clean, friendly helpful staff from the moment we arrived nothing was too much trouble, room was cozy and clean, the bedding was luxury and the bathroom beautiful. The hotel bar has a great atmosphere and a good selection of cocktails. Little extras like free wi-fi and complimentary water and chocolates... More 

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest I am thrilled you enjoyed your stay, thank you for posting such a fantastic review! To hear that you thought this was by far the best hotel experience you have ever had is absolute music to my ears and I am over the moon that our service in particular stood out. We love going the extra mile and... More 

Milano
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

When in London, the Hotel is just in the right location, for shopping, for convenient transportation, etc. The Service and the support from the concierge (contact Andras) is excellent and effective, all the staff is very supportive and ready to find the best solution for you. In one word, a very good solution when you travel for business and/or for... More 

Was this review helpful? Yes 1
frits_potgieter, Manager at The Marylebone Hotel, responded to this review

Dear Guest It was a pleasure to read you enjoyed your stay with us and that our location and above all our service made us an “excellent” choice for you. Andras is one of our stars on the concierge team and I am thrilled he stood out for you in terms of the support he afforded during your stay, I... More 

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Additional Information about The Marylebone Hotel

Address: 47 Welbeck Street, London W1G 8DN, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Marylebone Hotel 4*
Number of rooms: 256
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Also Known As:
Marylebone Hotel London
The Marylebone Hotel London, England
Hotel Style:
#19 Spa Hotel in London
#36 Business Hotel in London
#49 Family Hotel in London
#53 Luxury Hotel in London
#55 Romantic Hotel in London

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Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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