Planned surprise romantic weekend just for 2 in London for my 40th. The taxi pulled up outside a very outdated looking hotel in a nice part of town and made sure we were at our 4.5 star rated hotel. We were kept for at least 15 min at check-in as they had no room for us even though he had... more

I found this hotel via one a travel guide book and after reading the reviews here, decided to take a chance and book with them directly (rather than using one of the big travel booking websites where you have to prepay). We were a bit worried as the price was a lot less than similar London 4 star boutique hotels.... more

I stayed at the hotel for one night whilst on a business trip and I was delighted with the hotel as what you see online is what you actually get when you arrive. Staff are so pleasant and quick to help. Room was great stayed in a Superior Double, the only downside to the room was the size of the... more

At conference with colleague. Hotel was superb, so close to Oxford St, Harley St and Wimpole St. Yet quiet enough to seem removed from city. On arrival, was taken very quickly to room (twin, non-smoking had been reserved) and discovered room on smoking floor.Phoned reception to complain and immediately upgraded to junior suite. All of this happened within 10 minutes... more

My wife and I have just celebrated our 9th Anniversary in London. The staff were extremely friendly and helpful, the room was great (Delux Double), the breakfast and service were spot on, the spa facilties great and the bar area was the perfect place to relax after a great evening out. We will be back at Christmas with our two... more

+++ location +++ price + room (well furnished, high standard) - roomsize (OK for a weekend but not for longer) + friendly receptionists - unremarkable service staff in the Bar and Room Service - smell of swimming pool in the Bar area more

After reading all the reviews on this hotel, I was still hesitant about staying here. So I emailed the general manager who kindly let me know that the whole hotel indeed was finished an entire renovation (some people mentioned that some rooms were not renovated). The hotel has a trendy, minimalist feel but yet still cozy and the staff was... more

My boyfriend and I got a deal on this hotel through Travel Zoo and at first I was a little sketchy about the hotel from reviews I had read on here, so i really wasn't expecting anything Super or Over the top. The area the hotel is in, is pretty upscale, it is right near Oxford St. (a shoppers heaven),... more

What a great Hotel. Location is excellent and the rooms are to great standard! Everything here for a realxing and quiet stay or hustle and bustle. more