Two persons recently stayed a week in a twin bedded room on the second floor at a quiet location. The room was clean, housekeeping was great. The safe and tv worked fine, 2 windows could be opened, hot/cold water was running 24/7. 3 Elevators where up and running. All the staff from front desk and concierge where friendly and helpful.... More

1. Staf not at all responsive and helpful 2. No fan or ac in room, so not good in summers 3. Details on their website regarding "How to reach" is not fully correct

The only good thing about this hotel was a location. Staff were unhelpful, no luggage storage facilities spoiled my day (staff didn't even bother to suggest where I could possibly leave it), room was really outdated and not 100% clean, bathroom sink wasn't working properly (flab was stuck and water wasn't draining), bathroom was claustrophobic, air conditionining not working... we... More

this is reasonably good hotel; two remarks/disappointments: 1) you have no adapter continent/UK for electrical instruments (battery phone etc) the reason given 'nobody brings it back' is not satisfaying ans OK seems to me 2) your television offering is UK only , even not CNN! looks like a very parochial attitude

The shower is in a bathtub, that is too high and therefor you have to bend your knees toe get under the shower. The shower curtain was to close to you, so the showering space was much nto narrow. The wast of the wahing table was broken, I fillend in a service leaflet but nobody came toe repair!! By leaving... More

The location is the the city center of London, which is easy to reach by tube / underground. The staff is very friendly. The rooms are clean but sober decorated. Unfortunately, when I checked out, I had to attend a meeting and it was not possible to leave my luggage for a couple hours in the hotel. The bar has... More

This hotel is in Bayswater with good tube and bus routes close by and accross the road from Hyde Park, staff were OK but slightly demanding about payment.The room was small ( cat would bang its head on every wall) with only room for one bedside table at side of bed, they are a bit skimping on the coffee/tea facilities... More

This hotel represented the best value for money of the eight I stayed in over six weeks through England and Europe. In room safe, tea and coffee maker, well lit, room with a view, reasonable size room, comfortable and clean room. Brilliant location. Paper thin walls (noisy), neighbours who smoked out of the windows which wouldn't have been a problem... More