The Hempel looks nice but the service is very bad. We were 'upgraded' to find they had put us in an apartment across the road from the hotel on the fourth floor and the lift was broken. Got the distinct impression we were being given a rubbish room (insects all over the roof of the bathroom and room hurriedly prepared)... more

Stayed for my Birthday - a deluxe room was booked and on arrival they upgraded us to an apartment in the opposite building. Althought this was impressive (with a huge sunken lounge and a fully fitted kitchen complete with washing machine) - the bedroom was small with a bathroom inside the wardrobe (seriously!) so we elected to go back to... more

Cool people, cool rooms, unique. Lovely Restaurant in Basement and cute Bar. Very central for London City. more

The Hempel is a minimalist treat which makes for a wonderfully unique experience when compared to the predictable design and layout of most hotels. An excellent location that makes you feel that you are living in London rather than simply passing through. Service was very good and the staff helpful right through to looking after our bags once we had... more

I would totally recommend you do yourself a favour and stay at the Hempel. Its superbly located, and a serene quiet lovely place to stay while in London. The staff are so helpful and friendly and the hotel immaculately clean, rooms very spacious with lots of space to relax. Bed was wonderful with gorgeous linen and everything of a superior... more

This hotel is beautifully designed and perfectly located. Excellent food, drink, rooms and service. Cannot fault it at all. The rooms are like something out of a magazine. Marshmallow beds and trendy. Great drinks and lovely garden and staff. Felt really welcome and cant wait to go back. more

upon our arrival noone helped us to take our bags to the room. room was minimal but for hotel that rates itself a 5 star it was dirty, scratches on walls and furniture were everywhere. bath tub had fungus stains on it, we found a little bug on the towel and one in a bath and the next day when... more

We live in London but not centrally so every now and again we treat ourselves to a night in a hotel in town. I didn't know anything about the Hempel hotel but we got a good deal so we decided to go for it. It is hidden away in a quiet residential street so it's away from the masses. The... more

We were welcomed on arrival as we got out of the taxi with a friendly smile from the Porter,Receptionist in fact everyone, our whole experience for 4 nights was fantastic. Breakfast each morning was great with bowls of fresh fruit including strawberries, kiwi fruit, pineapple, and really a breakfast unsurpassed anywhere we have been. We had been travelling 3 months... more