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The Hempel

5.0 of 5
31 - 35 Craven Hill Gardens, London W2 3EA, England
Hotel amenities
The Hempel
Ranked #391 of 1,071 hotels in London
3.5 of 5 stars 236 Reviews
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236 reviews from our community

What travelers say about this hotel
  • Hyde park(6)
  • Star hotel(4)
  • Very good(3)
  • Friendly and helpful(3)
Traveler rating
    79
    54
    32
    41
    30
Only show reviews for Family (14) | Couples (92) | Business (49)
Date Rating
San Francisco
1 review
3 of 5 stars Reviewed May 28, 2012 NEW

Service was excellent but my reservation cancellation was handled poorly (and expensively to me). Beware. Room was very modern/ contemporary to the point there were no lights to read in bed. The upward pointing bedside light (a wicker basket-like thing) had to be picked up, turned 90 degrees and laid on its side to get a reading light. The light... More

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2012 NEW

This is a lovely modern hotel in a good location in London. The staff is experienced, the rooms are quite comfy, the beds are marvelous, and the food is excellent. It is very well priced for all the pleasure it brings you!

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San Francisco, California
Senior Contributor
31 reviews 31 reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 25, 2012

If you are looking for a traditional English hotel, this isn't the one for you...This hotel is definitely much more European than English. It has a funny discrete entrance, marked only with the letter "H" on the pillars of the building on a very traditional looking block in Bayswater. Once inside, you see that it is very modern with a... More

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See 2 more reviews by Anomina for London
Mountsorrel, England, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2012

Stayed for one nigth in May 2012. Really gorgeous, cool and stylish hotel, rate was good for central london and it made a change from the typical west end venues. Room was lovely, minimalistic as advised but stylish and had everything i needed. Reception area was nice, good for a bit of work or an early drink and the restaurant... More

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012

We stayed at The Hempel for 5 nights over Easter 2012 and found it to be very comfortable and in a very convenient location. After arriving from Australia, what we really needed was a quick check-in and a comfortable bed in a quiet location - and The Hempel provided it all. The staff were friendly and helpful with things such... More

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Edgeware, Middlesex
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2012

We stayed here for my daughter's hen night & as there were a few of us we saw just how individual the rooms are - very modern & definitely luxurious. I had a kingsize bed to myself & it was the best night's sleep I have ever had. The room also had an attractive outlook as it faced the Zen... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 3, 2012

This hotel is right in the middle of London, near Paddington Station and Hyde Park. Outside is the usual hustle and bustle of central London and as far as eye candy goes there are definitely much better places to visit. The Hempel hotel looks like so many of the other buildings on this block, and it's not until you get... More

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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

We only stayed here for 2 nights but it was beautiful. The room was lovely, clean and bright and the bathroom too, especially the bath, was clean, bright and crisp. The staff were very friendly on arrival, during our stay and even helpful for us after we checked out. We only had breakfast at the hotel and that was absolutely... More

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Basel, Switzerland
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 1, 2012
2
people found this review helpful

We stayed here for 4 nights but were very disappointed. Given its price, we expected 5 star facility and hotel management. Sadly it was not the case. The lights in our bathroom went out one night and no electrician was available at that time to fix it. So we were given a desk lamp to shower. The morning we prepared... More

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HempelGM, General Manager at The Hempel, responded to this review
May 28, 2012

Dear Guest, Thank you for taking time to post a review about The Hempel following your recent stay. I deeply regret that you experienced an unforeseen bathroom lighting issue on the last night of your 4 night stay and would like to offer my sincerest apologies for any inconvenience this may have caused. Whilst I fully appreciate your disappointment, I... More

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3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 11, 2012

Booked through hotwire so I could be near Paddington station and it worked out very well. I'll be back. Convenient, very clean, free wifi - that's all I pretty much was after but got lots more. Front staff were very helpful and focused on making me happy. Greeter took my bag when I came in the door, gave me a... More

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See 2 more reviews by tymitche for London

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Additional Information about The Hempel

  • Hempel Hotel London
  • Hempel London
Address: 31 - 35 Craven Hill Gardens, London W2 3EA, England
Price Range: PLN: $$$$

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The Hempel
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