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BEST WESTERN The Delmere Hotel

2.0 of 5
130 Sussex Gardens, London W2 1UB, England
Hotel amenities
BEST WESTERN The Delmere Hotel
Ranked #437 of 1,070 hotels in London
3.5 of 5 stars 151 Reviews
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151 reviews from our community

What travelers say about this hotel
  • Paddington station(9)
  • Very small(6)
  • Hyde park(4)
  • Short walk(3)
Traveler rating
    29
    61
    39
    10
    12
Only show reviews for Family (9) | Couples (35) | Business (30)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 31, 2012 NEW via mobile

Great location for Hyde Park,Oxford st and Paddington station. Staff very helpful but the room I was in was so small and it was a double room. I stayed for one nite I don't think I would of stayed longer not worth what I paid.

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nz
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 26, 2012
1
person found this review helpful

The Delemere Hotel .Stayed one night and found the staff to be most courteous and helpful. Was able to leave luggage all day before check in and out. The room was a little on the small side and so was the bathroom but they were all clean. tidy and comfortable. The price was good and would stay again. Paddington station... More

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Denver, Colorado
Top Contributor
61 reviews 61 reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 20, 2012

We spent one night here and found it to be a convenient choice in the vicinity of Paddington tube and Heathrow Express trains. Staff were helpful and friendly at check-in and throughout our stay. We had room 403 which was small, typical for London and serviced by a lift. The shower had good pressure and plenty of hot water. It... More

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Bresso, Lombardia, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 10, 2012

I have been many times in this small but nice and clean hotel in central London, just near Paddington station and the underground station of Lancaster Gate.. I love it because of the quality of the service, the friendliness of the personnel, the rooms and the very high quality of the morning breakfast in the canteen. .

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Oulunsalo, Finland
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 9, 2012

Best Western Delmere is a small hotel withing a 5 minutes walk from the Paddington Station. After a tiny reception follows even a smaller hallway to the elevator. Behind of it there seemed to be a small bar, but I hadn't time to try that one. Rooms in this hotel were small with no extra space. I suppose the price/quality... More

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5 of 5 stars Reviewed April 23, 2012

Since this is London, don't expect the rooms to be large. I stayed for two nights here in a single room where the room was not much larger than the single bed; however, the bath was sufficiently large and there was a good sized closet to hang my coat and store my bag. It is within a 5 minute walk... More

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Sydney
Top Contributor
109 reviews 109 reviews
Reviews in 82 cities Reviews in 82 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 6, 2012

Its close to Paddington station and easy to get to Heathrow airport. Plenty of restaurants nearby and supermarkets to stock up on sundries and snacks. Positives: -Location -Manager was very helpful in trying to accommodate my needs (due to the injuries I sustained from Athens) -Free wifi -Cozy -Clean Negatives: -Maybe too small for people with bigger builds -Bed isn't... More

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SussexLondon, Receptionist at BEST WESTERN The Delmere Hotel, responded to this review
April 11, 2012

Dear Mr/Mrs, Thank you for giving us your feedback about our services. Your opinion is very important for us. If there is anything I can assist you with in the future, please do not hesitate to contact us on +44 (0) 20 7706 3344. We will be looking forward to welcoming you again to Best Western - The Delmere Hotel.... More

Devon
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 22, 2012

Very convenient for Paddington station and surprisingly quiet. Rooms fitted with air con but otherwise a bit out of date. Clean and tidy hotel offering breakfast included in the price, which is good value for this part of London. Rooms have TV and there is a bar and lounge. No parking for cars.

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SussexLondon, Front Office Manager at BEST WESTERN The Delmere Hotel, responded to this review
April 2, 2012

Dear Sir/Madame, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Bolton
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 16, 2012 via mobile

Had this booked for me by work and when I checked it out on TA I was dreading it. It wasn't as bad as I thought however I wouldn't stay again. The rooms were clean abd the ahower was powerful but that's about it. Tiny, old, musty, dowdy, old, dull, old, miserable, old. You get the message. They are very... More

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SussexLondon, General Manager at BEST WESTERN The Delmere Hotel, responded to this review
March 17, 2012

Dear Mrs. James, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

New York City, New York
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2012

Nice hotel, easily reached from Paddington or Lancaster Gate. Room 403 which faced the road was not too noisey at all. The rooms were nice, clean, shower fine. The best thing for me was the fact that this hotel had gone above and beyond the environmental commitment most hotels trot out by replacing the usual PVC based room cards with... More

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See 7 more reviews by abigailherron for London
SussexLondon, Manager at BEST WESTERN The Delmere Hotel, responded to this review
March 17, 2012

Dear Abigail Herron, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

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Additional Information about BEST WESTERN The Delmere Hotel

  • Best Western London
  • London Best Western
Address: 130 Sussex Gardens, London W2 1UB, England
Price Range: PLN: $$

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BEST WESTERN The Delmere Hotel
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