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BEST WESTERN Delmere Hotel

3.0 of 5 Hotel   |   130 Sussex Gardens, London W2 1UB, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #509 of 1,055 Hotels in London
A recent review
4 of 5 stars reviewed 5 days ago
mrobson Vancouver, Canada
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323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've stayed in this hotel several times because of its proximity to Paddington station and the Heathrow Express. It's a very short walk from the station. But what I really like is how they make even small spaces seem large by their very efficient use of space. The room had everything I needed - tea and coffee-making facilities, desk and... More

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North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our first trip to London and the Delmere and the staff there were the best! We were there for 6 nights in July, 2014. It's a five minute walk from Paddington Station but because of the quiet street, the Delmere has a more private and secluded feel. We felt very safe in the area. Between the Delmere and the Station... More

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about our hotel. We are very glad to read you had a pleasant stay with us, and we appreciate your kind comments towards the staff. Knowing we are doing a good job makes us proud and it only encourages us to keep up the BEST WESTERN standards. Our... More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This property is much like several other dozen Paddington area hotels: a couple of former town houses joined together and chopped up into little hotel rooms. Our first room here was so small we had no room to put our luggage, save the two chairs. And, since the room faced the street, it was horribly noisy all night long, even... More

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for sharing your opinion about your recent stay in our hotel. We value your feedback and we will be using it to make improvements wherever necessary. Thank you for your compliments to the staff. Best regards, Yenny Souto López General Manager More

1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is pretty grim. The rooms have probably not been decorated for about 30 years. No eating facilities in the evening. The room smells .... unfortunately truly booked through work. If I had booked it - would have walked straight back out. Unless you are desperate - don't do it! Life is too short!

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for your review. We are very sorry to read about your disappointment with your stay in our hotel. I would like to explain that the rooms have been redecorated a couple of years ago, but we understand not everyone has the same opinion and unfortunately you did not like it. Every year we do some work... More

Leyburn, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located for Hyde Park and Paddington station. There are many bars and restaurants close by. The hotel itself is clean and comfortable. The bedrooms are a good size and clean and well decorated. There is free Wifi in the rooms. The hotel provides a continental breakfast which has a great selection of foods and all are... More

Was this review helpful? Yes 1
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you very much for writing a review regarding your recent stay in our hotel. We are happy to read that you enjoyed your stay with us and we hope you will visit us again next time you come to London. Best regards, Yenny Souto López General Manager More

Dumfries and Galloway, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Good city hotel, clean and quiet. Close to pubs, restaurants and central for visiting many of the attractions. Staff very helpful and pleasant. We have just stayed for 6 nights and would certainly stay here again.

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank for taking the time to write a review regarding your recent stay in our hotel. We are very glad to read that you enjoyed your stay with us and that you will come back in the future. As you mentioned in your comments, all the staff is always happy to help our customers and we try our... More

Newquay, United Kingdom
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A small hotel a few minutes walk from Paddington station in the leafy Sussex Gardens. Friendly staff on the reception .The room was clean and quiet as at back of hotel. We were able to leave our cases here after we checked out securely.

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you very much for taking the time to write a review about your recent stay in our hotel. We appreciate your kind comments towards the staff and the hotel and we hope you will come back soon. Best regards, Yenny Souto Lopez General Manager More

Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here in mid-July 2014. It was hot, cramped, and the elevator was out of order (if it was ever in order!) The location was great, about 5 mins from two different tube stations. The service was decent, but the staircase was a bit too precarious and there was very little ventilation in the room overnight (just one small fan).... More

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for taking the time to write a review concerning your recent stay in our hotel. We would like to apologize for not exceeding your expectations. Unfortunately the lift was out of order during your stay. The reason was because there was a broken part of the mechanic system which needed to be manufactured from outside London,... More

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Additional Information about BEST WESTERN Delmere Hotel

Address: 130 Sussex Gardens, London W2 1UB, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Delmere Hotel 3*
Number of rooms: 38
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Delmere Hotel London, England

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