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BEST WESTERN Delmere Hotel

3.0 of 5 Hotel   |   130 Sussex Gardens, London W2 1UB, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #506 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 3 days ago
Claire S London, United Kingdom
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301 people have reviewed this hotel

Traveler rating
    60
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Parker, United States
1 review
4 of 5 stars Reviewed 1 week ago

The property is located between Paddington Station and Hyde Park. It has great access to the Metro. The staff was very courteous and helpful. I requested one of their most quiet rooms, and was put in a room in the back of the hotel, away from the street. It was very quiet and the bed was comfortable. The wifi worked... More

Review collected in partnership with Best Western GB

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write a review regarding your recent stay in our hotel. On behalf of all the team I would like to thank you for your kind comments towards the staff. We look forward to welcoming you to The Delmere Hotel in the near future. Best regards, Yenny Souto López General... More

Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The only positive aspect of this place seems to be staff who are very friendly. Otherwise, a really terrible hotel, very noisy, old and outdated interior, tiny rooms with beds that are too short, bathrooms that are so small that it is understandable that they are all but clean, etc. Would possibly be reasonable at UKP 50 per night...

Was this review helpful? Yes 1
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for sharing your experience about your recent stay in our hotel and also for your kind comments towards the staff. We are very sorry to hear you did not like our hotel. Unfortunately, there is nothing we can do about the space as we have standard room and bathroom sizes which are very common in most... More

Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 weeks ago

Lovely staff, nice and clean room but small also good location. We stayed in room 104 with 2single comfortable bed but room above us has a very annoying creaking floorboards! Very expensive for our Saturday night we paid £149 for bed only (stupid price but there you go!) happy with Sunday night price at £69. Would go back again but... More

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about our hotel. We appreciate your kind comments towards the staff. It is our aim to keep the hotel to a high standard, so that our customers can have a nice and comfortable stay in our hotel. On the other hand, we are very sorry to hear you... More

Vctoria
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Got pretty good price through BW phone. As BW member, wished had been given a larger room, and on upper floor. Was on basement level, with hot weather, so no air flow. Otherwise fine. Wonderful little breakfast room with great food. Much better selection than BWs in North America. Would definitely recommend location!

Review collected in partnership with Best Western GB

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write some comments about us. We hope you consider staying with us in the future. We will do our best to allocate you in a room above the ground level. Kindest regards, Yenny Souto López General Manager More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2014

previous evaluator paid 70 gbp per night-yhat was a good deal. we paid much more and could have stayed in similar rooms nearby for less. good location, great pub near with very good pub food.would not spend the money for breakfast. if you have the time to look you can do better,staff was very helpful.

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for taking the time to write a review about your recent stay in our hotel. We appreciate your kind comments towards the staff. I would like to explain that our prices vary according to availability and season, hence the reason, as you mentioned, you paid more than another guest. Please do not hesitate to contact me... More

Salisbury, United Kingdom
1 review
2 of 5 stars Reviewed June 20, 2014

Appearance of the hotel was good but the rooms are so cramped and have not space to keep added luggages or to walk around reaching the wardrobe (in the room i was offered) Breakfast not typically good as they do not serve proper english breakfast, it is more of cereals and drinks

Review collected in partnership with Best Western GB

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, We are sorry to read that you are not 100% satisfied with your recent stay at our property. About the room size, unfortunately there is nothing we can do about it. Most of the hotels in Sussex Gardens have stand sized rooms since the buildings in this area are mostly Victorian houses converted into hotels. I would like... More

Budapest, Hungary
Top Contributor
110 reviews 110 reviews
54 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 17, 2014

Located in Zone 1, the hotel offers good value for the money we paid (70 GBP per night), especially in London terms. Subway is 5 minutes away, some great pubs, restaurants and grocery stores are located even closer. Rooms are small and of basic quality, but clean. Reception staff was helpful and informative.

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay in our hotel. We hope you consider visiting us again next time you come to London. Best regards, Yenny Souto Lopez General Manager More

Clevedon, United Kingdom
1 review
4 of 5 stars Reviewed June 15, 2014 via mobile

stayed in London 2 nights - hotel less than 5 minute walk from Paddington station, friendly helpful staff, immaculately clean room. I had a single room, yes it is small but it is central London and a converted building. Teamaking facilities appreciated! Hot weather but a fan was available and window able to open so some traffic noise. Great breakfast... More

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay in our hotel. We value your feedback and we hope you will visit us again in the near future. Best regards, Yenny Souto Lopez General Manager More

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Additional Information about BEST WESTERN Delmere Hotel

Address: 130 Sussex Gardens, London W2 1UB, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Delmere Hotel 3*
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Delmere Hotel London, England

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Class
Official Description (provided by the hotel)
Town-House Hotel in a listed Victorian building, situated 300 yards from Paddington Station, near Marble Arch. ... more   less 
Number of rooms
38

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