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BEST WESTERN Delmere Hotel

130 Sussex Gardens, London W2 1UB, England
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BEST WESTERN Delmere Hotel
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382 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochdale
Level Contributor
132 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Its Best Western so consistent quality. The hotel is obviously brand new so bright and refreshing throughout. The reception is small but again smart and professional with smart looking professional friendly staff. It has a small bar area, but it does not do anything for me. The rooms are small and compact but a London thing rather than this particular... More 

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London, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in Room 012 and it's a small, well proportioned room with the caveat that there is a ventilation system immediately behind the exterior wall. When I wanted to go to sleep I laid down on the comfortable bed soon to realise that there was a very persistent humming sound. Unfortunately the noise from the ventilation system is most... More 

Was this review helpful? Yes
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving at the Delmere hotel around 08:15/30 to drop my bag off so I didn't have to lug it around London and multiple tubes, I was meet with a friendly bunch of staff that couldn't help me enough. Taking my bag and saying they would pop it in my room for when I come back, checking me in so I... More 

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DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you very much for reviewing our hotel and for you kind words to the Staff and the hotel. We are glad to know that you enjoyed your stay with us and, that you are considering coming back soon. We are looking forward to welcoming you again to The Delmere Hotel. Kindest regards, Yenny Souto Lopez General Manager More 

Baughurst, United Kingdom
Level Contributor
153 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Meeting a pal in London for dinner so I stayed just one night in the hotel and it was OK. My room was tiny, but everything worked. The bed was clean and comfortable. The bathroom had obviously recently been refurbished but unfortunately a couple of bits of trim were already coming adfrift. The hotel faces on to Sussex Gardens and... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for reviewing our hotel. I am glad to know that you found the room clean and comfortable. I would like to say that our hotel has been completely refurbished this year. Regarding the bathroom,I will ask our maintenance person to have a look at it to ensure everything is fine. Next time you consider staying with... More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A small hotel which was in a good location with a very clean and pleasant room with good lighting, facilities and internet connection. A recent refurbishment has raised the décor and facilities to a very high standard for a small hotel. Very pleased with my overall experience.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear Sir, I hope you had safe journey back home. I would like to thank you for giving us your feedback about the hotel. After the refurbishment this year, it is very important for us to hear what our guests think about the improvements made. I hope that you will consider staying with us again soon. Best regards, Yenny Souto... More 

world
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What an amazing bed it was perfect i just wanted to fall asleep right away. the room was perfect also I just slept there so for a small room it was big on the extras. I was so happy that did not need adaptor to charge my USB devises there were ports in the room . The lights and temp... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear Sir, Thank you for reviewing our hotel. We are happy to hear that you liked the room, its bed and all the extra features. I hope the bathroom size was not much of an inconvenience for you. We are looking forward to welcoming you again to BEST WESTERN - The Delmere Hotel. Regards, Yenny Souto Lopez General Manager More 

Warwickshire, UK
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a single night for a function in London. Location is excellent, midway between Marylebone and Paddington stations, close enough for me to walk to the tourist bits. Reception was welcoming, staff were helpful and the room, whilst 'cosy', had facilities that other hotels should take note of. Smart TV, media hub, nice climate controls, rainshower..list goes on. All in... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you very much for reviewing our hotel after your recent stay with us. We are glad to read to review and realise that you had a pleasant stay with us. I would also like to thank you for your kind compliments towards the Staff. It is our aim to make customers feel comfortable and valued. I hope... More 

Cheltenham, UK
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a functional trip so I'll try to make this review equally as digestible and 'potted'! I was a woman travelling alone for business and chose somewhere near to Paddington station to make travelling easier. Situated in a leafy street, remarkably quiet given its proximity to Paddington and the main road, the hotel is a fairly unremarkable town house;... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to review our hotel. We appreciate your comments and will be using the feedback you gave us to implement improvements. I hope that you will consider staying with us again soon. Best regards, Yenny Souto Lopez General Manager More 

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