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BEST WESTERN Delmere Hotel

3.0 of 5 130 Sussex Gardens, London W2 1UB, England
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BEST WESTERN Delmere Hotel
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BEST WESTERN Delmere Hotel
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346 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I recently booked the Delmere for a group of 4 on a weekend break and we were so impressed, we've all agreed that we will definitely be booking again. Perfectly located, set back from the road so nice and quiet. Close to the tube stations (Paddington is a 2 minute walk) and bus stops (there is one just outside the... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, On behalf of all the team I would like to thank you for your review and the kind words you wrote about us. We are happy to read your comments and acknowledge you enjoyed your stay with us. Nothing makes us prouder than provide our customers with a superior customer service. Our team is always ready and happy... More 

Gloucester, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We decided to stay one night in London for my partners birthday and picked Best Western as he stays with the chain quite a lot for work and says they are decent. He paid using his platinum points and expected a nice room befitting someone who has invested a lot of time and money in this hotel chain. The room... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for writing a review regarding your recent stay at our property. On behalf of our team, I would like to apologize for not exceeding your expectations. We are sorry to hear you did not like the room,as you expected to have a king size bed. Nevertheless, please note that you had booked a twin room (2... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed November 3, 2014

Good quality hotel a few minutes walk from Paddington and Ladbroke Grove tube stations, and about fifteen minutes away from the West End. Neat, tidy and friendly staff - great for an overnight stay and a handy base, but probably a bit hemmed in for sitting around in during the day.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you very much for reviewing our hotel after your recent stay. We are glad to read that you had a great experience while staying with us and we hope you will visit us again in the near future. Best regards, Yenny Souto Lopez General Manager More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 27, 2014

I booked this hotel as I drive everywhere I need parking , the description on the site I booked the hotel says plenty parking available , so even though breakfast wasn't included I thought 169 for a night and parking near the centre wasn't bad.got to the hotel to find they only have 2 parking spaces which were already taken... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for writing a review about your recent stay in our hotel. I have investigated the points raised in your review with my front desk team to know exactly what happened and, as you mentioned in your comments, our 2 car park spaces were already occupied by the time you arrived to the hotel. We do not... More 

Winchfield, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 24, 2014

Stayed here for one night on a stag weekend, and therefore was important could guarantee a twin room, as sharing with a friend. The big chain hotels didn't seem able to guarantee a twin. Suggest if you have a bigger budget, or want anything more than a place to crash, this isn't the place for you. There is a buffet... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear customer, Thank you for taking the time to write a review about our hotel. We value your feedback and your kind compliments to our staff. If I can be of any assistant in the future, please do not hesitate to contact me on +44 (0) 20 7706 3344. Regrads, Yenny Souto Lopez General Manager More 

Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 20, 2014

Upon arrival post transatlantic flight I was surprised to find this in the middle of a construction zone. I could not rest that day, and was also awoken by very loud drilling early in the morning. The windows are not modern, therefore have no soundproofing. The shower also had no pressure and only got warm, so if you like hot... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Regarding the breakfast, upon arrival I asked you to show me... More 

Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 20, 2014

Upon my arrival into London post transatlantic flight, the receptionist failed to inform me of the extremely loud construction taking place directly in front of the hotel. I was unable to rest that day, and was awoken very early to loud drilling. This hotel is centrally located, and would normally recommend it based on value. However, I would not stay... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about your recent stay in our hotel. Regarding the noise from the constructions on the other side of the road, unfortunately we did not know they would be working during your stay. They started very early in the morning, as it is usual in the United Kingdom and... More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 20, 2014 via mobile

I couldn't fault this place one bit - the staff are super friendly on arrival. Room has everything you would need and more - great TV channels also :-) On departure it is very convenient to get to leave your luggage at front desk to pick up later - and you get an equally friendly goodbye. Would definitely stay in... More 

Was this review helpful? Yes
DelmereLondon, General Manager at BEST WESTERN Delmere Hotel, responded to this review

Dear guest, We hope you had a safe journey back home. On behalf of all the team I would like to thank you for your kind comments towards the staff and the hotel. We are looking forward to welcoming you to our hotel in the near future. Best regards, Yenny Souto Lopez General Manager More 

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Additional Information about BEST WESTERN Delmere Hotel

Address: 130 Sussex Gardens, London W2 1UB, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Delmere Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Delmere Hotel London, England

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