Stayed here recently for four nights and all I can say is disgraceful. After specifically requesting bedding configuration for two couples we were shocked to find that three beds were upstairs and one downstairs. The room was absolutely filthy and the courtyard adjoining our room had not been cleaned for a long time. The internet did not work in our... More

Stayed here for 2 nights and I have to say its in a really great location - right between Bayswater and wonderful Notting Hill. We got the room for a (relatively) cheap price and we werent expecting too much really given we'd be out and about most of the time and just using it as a base. Despite these low... More

I stayed here for 3 nights, based solely on the cost and proximity to my new place of work. The hotel is pretty clean and the receptionist when I checked in very pleasant. OK so far. Unfortunately, the rest of my stay went seriously down-hill. The room was old and tired although functional. But this is a old building with... More

We booked this hotel before reading the reviews!! and it was better than some people have described. The hotel is rather tired looking from the outside and can be off putting, but on entering the hotel the reception area is lovely. As for the staff not being friendly.... it depends who is managing reception. Our room on the 4th floor... More

Chose this hotel for a weekend with friends. The location is excellent, but I agree with some of the other reviews, that the rooms are on the small side and you hear everything, so it's not the best place to relax. But our room was clean, the beds fairly comfortable, and the bathroom looked newly renovated. I also agree that... More

This has definitely been my favourite hotel over many visits to London. However, on my last visit I happened to leave something behind in my room. This hasn't happened to me since a visit to Mombasa, Kenya, years ago and they had taken care of my things! So, I mailed PPH, and that is when I found out I have... More

Pleasantly surprised...we checked in and were given a room in the basement, but asked to change and ended up on second floor - clean room, clean and comfy beds, quiet location, so convenient for everything, and staff were helpful and friendly. Couldn't ask for more at the price - dont be put off by reviews, we would stay there again...