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Marriott London Grosvenor Square Hotel

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10-13 Grosvenor Square, London W1K 6JP, England
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1 room 1 adult
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Marriott London Grosvenor Square Hotel
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1,128 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed here at the start of our 6 week European holiday. We were only there three nights so didn't get the full experience but found it to be in a fantastic location and the room was great for what we needed. Check in and out was very speedy with very polite staff.

Helpful?
Thank Kiandra O
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had the pleasure of visiting this hotel on business. Its nestled in a side street off bond street. From the outside it's old worldie like but when you enter it's very modern. All the staff are very friendly and helpful. I was attending a luncheon on my visit. The food was delicious and the staff were superb. Really enjoyed my... More 

Helpful?
Thank Jacqueline R
Holzkirchen, Germany
Level Contributor
129 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

And extra ordinary good food in executive lounch. Only caveat is that there is no "real" shower in the room but as ever so often integrated in the bath which I do not really like. Apart from that everything was fine and especially the outstanding service

Helpful?
Thank OLaWi
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great time in London so close to all shopping and tourist sites. Excellent staff and service. Would stay again. Lifts a bit slow but managed ok. Lots of restaurants nearby easy access to train. Laundromat just down the road too for convenience.

Helpful?
Thank Frank G
Bournemouth, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed in a Club Room at this hotel. The check in was very slow and took over 30 minutes. One of the two main lifts is presently closed which meant long delays each time the lift was required. The Club lounge is in the basement of the hotel and not a very welcoming room. The food selection for breakfast... More 

Helpful?
Thank Darcy01_11
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear Darcy01_11 I appreciate you taking the time to submit a review on TripAdvisor following on from your recent stay with us. I was very sorry to read that this stay fell far below your expectations. The hotel is currently refurbishing both our guest lifts to enhance the product and service for our guests. We currently have one lift out... More 

Hatboro, Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 2 days on our arrival in London and then an additional day at the end of our trip when our flight home was cancelled. Accommodations were wonderful and the staff was terrific. In the Club lounge, Madara was the BEST! She couldn't do enough for us. We were happy that we could get reservations when our flight was... More 

Helpful?
Thank SVH823
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear SVH823 Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. I was very pleased that you had a great stay with us and Madara exceeded your expectations, we will certainly ensure she is recognised for her efforts. I do hope we will have the opportunity of welcoming you... More 

Chester, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in quite efficiently as we have a marriott rewards card. Thankfully we did because otherwise wifi charges are ridiculous. Our room was OK but no more, why do hotels insist on laying out magazine and lots of advertising stuff when you need the surface area to put your belongings, lighting in the room was OK if reading at... More 

Helpful?
2 Thank britishandgrenouille
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear Guest Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us I was sorry to see that your stay fell below your expectations. I would like to advise that non of our net curtains in the hotel are white , depending on the floor,they are either a cream colour... More 

Cambridge, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked here for a birthday treat for our son. From the minute we arrived, the service was impeccable. We were greeted with a glass of lemonade, and our son was given a teddy and pirate activity pack. They made a rwal effort to make it special for him. Rooms were clean, lovely robes/ slippers. Perhaps a couple more kids... More 

Helpful?
Thank Cambridgygirl
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear Guest Thank you very much for your review, I do appreciate you taking the time to submit your feedback and comments. It is wonderful to hear that your sons special day was added to by the actions of our staff and that you had an enjoyable stay with us. Thank you for your feedback regarding the channels, this is... More 

Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

2nd stay here in recent months and if anything this time was even better. The staff are fantastic very friendly, helpful and welcoming nothing is too much trouble for them. Check in was a breeze we had a good size room with comfy king size bed, quality bathroom with great towels and robes. Thorougly enjoyed our breakfast in bed on... More 

Helpful?
Thank neil t
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear Guest Thank you very much for your review on TripAdvisor following on form your recent stay with us. I am very pleased that we have continued to exceed your expectations and welcome you back as a valued guest. I will ensure your comments and feedback are shared with the team and look forward to welcoming you back to stay... More 

Brussels, Belgium
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Bathroom very small, room size is good, no internet in room except if you pay 10 pounds per day! Not a lot of channel for European clients! However Very well localised. No spa no pool. We did not take nor breakfast nor dinner...not convinced at all!! Beds are real jump so in a 5 starts hotels I expect better bedding!

Helpful?
Thank Ambre C
Ian P, General Manager at Marriott London Grosvenor Square Hotel, responded to this review

Dear Guest Thank you for your comments and feedback following on from your recent stay with us. I am sorry you felt the cost of our internet to be expensive, we do offer different priced tiers and there is complimentary Wi-Fi in our lobby for our guests to use. It is unfortunate you were unable to have breakfast or dinner... More 

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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