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Park Lane Mews Hotel

2 Stanhope Row | Park Lane, London W1J 7BS, England
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1 room 1 guest
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Park Lane Mews Hotel
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700 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel in a twin room with a friend when we went to take in a show. Upon entering the room we were both very disappointed. The wallpaper was peeling off the wall and there was mould on the back of the bathroom door. The room itself was very basic and certainly not worthy of the price... More 

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Birmingham, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I booked two rooms on the 7th June 2015, as it is my best friends 40 birthday. Since booking these two rooms in this hotel, my husband has been told that he has a rare form of cancer, I phoned the hotel to explain this on Tuesday 25th August to say that we would not be able to go as... More 

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Travelers are raving about these London hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is well located near Park Lane and Picadilly. Considering it is in London it is very quiet. The room we had was cramped but had all the normal facilities with a very good shower. Freeview was advertised but there were only 15 channels of which 4 were blank. Although Wifi is only advertised as available in the lounge it... More 

Was this review helpful? Yes 1
PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for taking the time to review. We pride ourselves on being value for money in the heart of Mayfair and offering the highest level of customer service. We are glad you were able to take great advantage of this. We also recognise your points regarding decor and will be having a refurbishment period due shortly. We... More 

Zurich, Switzerland
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Park Lane Mews is a pretty, quite small hotel with nice rooms and comfy beds. I didn't like the carpets in the rooms too much and that might be a thing that could be changed. Rooms are on the smaller side. Good breakfast buffet, which we enjoyed. Great location!

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for your review. We aim to provide value for money in the heart of Mayfair and glad you were able to take advantage of this as well as enjoying our breakfast buffet. We recognise the carpets require a change and have a full refurbishment period booked to combat this. We hope to be able to satisfy... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a very friendly and quaint small hotel. The staff was outstanding. Especially Sandya, Daniel and VJ. The breakfast staff was also excellent. I would highly recommend this establishment. Located very close to Green Park and Hyde Park.

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review. We pride ourselves on offering value for money in the heart of Mayfair and glad you were able to take advantage of this. We also place high importance on customer service; you comments will be passed on to the relevant teams. We hope we can accommodate your needs... More 

Stonehouse, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from one night stay in this hotel. I had paid extra for 'executive suite'. Room walls covered in scrapes and looked as though hadn't had coat of paint for many years....really bad. Bar of soap covered in hair lying in bath; valance did not fit base of bed; carpet ancient and dirty; greyish net curtain on window.....terrible. Thank... More 

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for your comments we appreciate you taking the time to review the hotel. We are glad you were able to enjoy our customer service, if you experience any inconveniences while with us, if you inform our staff we will create solutions to make your stay with us more comfortable at the time. We recognise your points... More 

Ridgefield
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is within walking distance to Buckingham Palace and many other attractions. The hotel is old and showing it wear and tear. Both room and bath were small,however both clean. Mattress was 100% worn out. There is a extra charge for breakfast,you can do better going out to one of many restraunts in the area. We needed to stay... More 

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for writing a review. We are glad you were able to make use of our location in the heart of Mayfair. We recognise your points regarding decor and have a refurbishment period planned in order to combat this. With regard to last minute bookings, as we are a boutique hotel discounts from the set rate per... More 

Basingstoke, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2015

Stayed here with a couple of friends, lovely quiet hotel. We were the only guests for dinner, we still had the full menu choice and we weren't rushed at all, then we sat in the lounge having drinks afterwards and the staff were great, chatting with us, it was like staying with friends

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for your review, we aim to make you feel as comfortable as possible. We are glad you were able to feel comfortable enough to stay extended time with us. We hope to welcome you back again soon. More 

southrop
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 25, 2015

Hotel was fairly clean, but the decor was very tired and in need of up dating. There was no evening turn down in your room and tea and coffee supplies were no replenished no bottled water in your room all of which you expect from a 4 star hotel. Also the rooms are very noisy with the staff from the... More 

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PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, thank you for your comment. We are glad you were able to enjoy our location in the heart of Mayfair. With regard to the hotel close to ours, we are unable to control their staff or delivery operations though we hope you were satisfied with our staff as we pride ourselves on providing the highest customer service. With... More 

1 review
4 of 5 stars Reviewed July 20, 2015

We stayed at this excellent, small hotel for two nights in July 2015. We had booked two rooms for one night, and wanted to extend the stay for another night. There was a problem with the reservation in the system, but the duty manager Sandya Dassagne was very helpful and efficient,quickly fixing the problem so that we could stay in... More 

Was this review helpful? Yes
PLMHGeneralManager, General Manager at Park Lane Mews Hotel, responded to this review

Dear Guest, we are delighted Sandya could offer you great customer service and your stay with us was so enjoyable that you were inclined to extend your time with us. We hope to welcome you back again soon. More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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