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All 1,073 London hotels

Hilton London Green Park

4.0 of 5 Hotel   |   Half Moon Street | Mayfair, London W1J 7BN, England
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Ranked #525 of 1,073 hotels in London
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1,080 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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English first
Cambridge, United Kingdom
Top Contributor
70 reviews 70 reviews
37 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed today NEW

It might be called a Hilton, and it might be a great location, but.... where to start? Slow, confusing check in, bathroom door that doesn't close, TV that doesn't work properly once (as usual) you work out how to use it, an iron that doesn't heat up, noisy corridors, and so on. The saving grace for this place is its... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

I really do not know how this hotel has earned it's star rating, I would only give it 3*s. Our family runs a 5* Gold Award winning establishment in Sussex and having been working 18 hour days on full occupation for months decided that a day off was well overdue. As we are overly fussy and offer very high quality... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment I walked into the hotel it had a very homely feel. Being disabled and quite bad on the day I needed to have a room that was quite close to the lift if not on the ground floor, Stephen and Diana were extremely helpful and sorted this out very quickly. they got me a room on the... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We got to afternoon tea a bit late, but the staff were very accommodating. Great selection of teas and fantastic service: the waitress was so good that I felt I would have to go back. They also let you choose all the teas you want to drink and the selection is extremely wide. I would recommend for a special occasion.

Was this review helpful? Yes 1
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Disha G I am delighted that you enjoyed your afternoon tea with us; it is so rewarding to receive such comments on the team. Thank you and we look forward to serving you again in the future. Kind Regards Patricia Mahon Hotel Manager More

1 review
2 of 5 stars Reviewed 1 week ago

This hotel is small, old, with cramped corridors, and dated rooms. It is not up to the Hilton standard. The staff are very courteous and helpful, and the location of the hotel is great - within walking distance of Piccadilly Circus. However, these pluses cannot make up for the low quality of the hotel itself.

Review collected in partnership with Hilton Hotels & Resorts

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GMGreenpark, General Manager at Hilton London Green Park, responded to this review

williamcS5664BH Thank you for your review, I was sorry to learn of your disappointment on this stay. I would welcome an opportunity to contact you directly, my email address is patrica.mahon@hilton.com Kind Regards Patricia Mahon Hotel Manager More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was spot on, you can walk to the theatres and there are a host of really good restaurants nearby for supper. We received excellent service from reception onward's.The staff were friendly and professional throughout.The breakfast selection was delicious and the afternoon tea a real treat. we would definitely go back.

Review collected in partnership with Skoosh

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GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Soyoung_2807 Thank you so much for taking the time to share your experience of our hotel, it is fantastic to read that you enjoyed your weekend and I have shared this with the team. We look forward to welcoming you back on future trips to London. Kind Regards Patricia Mahon Hotel Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent a very enjoyable couple of hours at the Tiger Green Brasserie having afternoon tea. There was a good selection of teas which complimented the assortment of sandwiches cakes and scones. The staff were both friendly and professional creating a calm and relaxing atmosphere.

Was this review helpful? Yes 1
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Yvonne W It is fantastic to read that you enjoyed your afternoon tea with us. We look forward to taking care of you on future visits. Kind Regards Patricia Mahon Hotel Manager More

Middle East
Top Contributor
70 reviews 70 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first impression is that this hotel is due for refurbishment - and this is clearly true. For example, some of the lounge and bar furniture is well worn and due for replacement. The second impression is of very helpful and friendly staff. We were checked-in by a member of staff I subsequently learned is called Justas. Our room wasn't... More

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GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Thank you so much for your lovely review, it is so warming to receive this evaluation regarding the team. I have thanked the team and especially Justas who was delighted with your comments. We do hope to have more opportunity to take care of you on your future visits to London. Kind Regards Patricia Mahon Hotel Manager More

Stockton-on-Tees, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night at this hotel on a weekend visit to London. Very comfortable room and breakfast was first class. Had dinner in the Tiger Brasserie, the food was excellent but the restaurant was a bit disappointing as it was very minimalist with no ambience at all. The decor was very bland and didn't reflect the name of the restaurant.... More

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GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Thank you for your review, it is very much appreciated. I am delighted to read that you enjoyed your time with us. I am sorry to read that you were somewhat disappointed with the decor in the restaurant. We do hope that we will have the opportunity to take care of you on your future visits to London. Kind Regards... More

Winchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We visited the Hilton with friends for afternoon But there was a mix up with our booking and instead of being booked for afternoon tea they were expecting us for an evening meal. We were told that we would have to eat an hour earlier if we still wanted afternoon tea as tea finished at 5pm. We were a little... More

Was this review helpful? Yes
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

I was so disappointed to hear of your experience and I would really welcome the chance to contact you directly, my email address is patricia.mahon@hilton.com Kind Regards Patricia Mahon Hotel Manager More

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Additional Information about Hilton London Green Park

Address: Half Moon Street | Mayfair, London W1J 7BN, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton London Green Park 4*
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Also Known As:
Hilton London Green Park Hotel London
Hilton International London
London Hilton
Hilton London Green Park England

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style
#308 Luxury Hotel in London #333 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line. ... more   less 
Number of rooms
162

Questions & Answers

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Brighton and Hove, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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