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Hilton London Green Park

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Half Moon Street | Mayfair, London W1J 7BN, England
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Hilton London Green Park
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1,410 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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All months
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

You cannot ask for a better location ... minutes to Buckingham Palace, Bond Street Shopping, Michelin starred restaurants and walking distance to Oxford Street shopping and theaters. Not the luxury rooms you would expect in a Mayfair Hotel but clean and very friendly staff. Prices are reasonable (London standards). Breakfast is good too if you have the breakfast package, if... More 

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Brisbane, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Problems with rooms led to us changing twice during our stay, and the cleanliness and comfort of each room differed significantly. One looked like a flop house - cigarette burns on the desk, mould in the shower, broken lampshade hanging on an angle and a faded piece of fabric acting as a curtain over a tiny window. The next room... More 

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Adelaide, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed recently for 4 nights having booked through Booking.com for a reasonable price for Mayfair. We had stayed before so knew what to expect such as narrow corridors with many small steps. We were not prepared for Room 248 which was small with low windows and sloping ceiling. Thankfully, upon asking, a delightful girl was able to give us... More 

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GuestRelationsGP, Manager at Hilton London Green Park, responded to this review

cjw552015, Thank you for your review. It is greatly appreciated. We do look forward to taking care of you next time you visit us. Kind regards, Rovena Brazaityte Front of House Manager More 

Kelty, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was our second stay and as hilton honors members we did receive an upgrade to a deluxe room which was nice and clean if a little cramped. The bed was comfortable. What brought us back really was the staff, particularly the reception and concierge staff, so friendly and helpful and with nothing too much trouble. They also took an... More 

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GuestRelationsGP, Manager at Hilton London Green Park, responded to this review

fifefoodie k, Thank you for taking the time to share your comments with us. Only through guests feedback we are able to monitor and so improve the services we provide to our guests. I do hope to have another opportunity to welcome you back to our hotel. Kind regards, Rovena Brazaityte Front of House Manager More 

pittsburgh
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Best London Location but worst Hilton Hotel Ever. Over priced Slum. Rooms were dingy outdated and WAY OVERPRICED.. Food served for breakfast was mediocre. STAY AWAY TRAVEL LODGE would have been better

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GuestRelationsGP, Manager at Hilton London Green Park, responded to this review

271keithp, Thank you for your post. I am sorry for your disappointment. I hope we will get another chance to take care of you on your next visit. Kind regards, Rovena Brazaityte Front of House Manager More 

Travelers are raving about these London hotels

London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel were probably some of the most attentive I have ever come across. From Patricia who assisted with the booking, Chris at the front desk who took care of everything to the gentlemen this morning that insisted in going out in the rain to order us a cab, thankyou. You made our stay memorable. The room... More 

Was this review helpful? Yes
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

RobandMitch Thank you so much for the lovely review It is so rewarding to read these comments on our team and we all delighted that you had a great time and that it was a memorable visit to London. We look forward to having the pleasure of looking after you both on future visits. Kind Regards Patricia Mahon Hotel Manager More 

Bude, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff are very warm and welcoming and provide a very efficient service. Rooms are slightly small, but that is the norm in London, and for the business traveler who only needs to sleep and eat, it is not a problem.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Charlotte N Thank you for taking the time out to post your review, it is great to know that you enjoyed your time with us. We look forward to taking care on future trips. Kind Regards Patricia Mahon Hotel Manager More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I got my wife a trip up the shard followed by afternoon tea at this hotel. Whilst the food was OK! we had some issues. We got there an hour earlier than booked but they kindly let us take our tea early. We picked our tea blend and our sandwiches, scones and cake arrived some time later. However, we had... More 

Was this review helpful? Yes 1
Phillippe D, Manager at Hilton London Green Park, responded to this review

Dear Wayne M Thank you very much for visiting the Tiger Green Brasserie. I understand that your experience on this occasion was not satisfactory and would like to sincerely apologise for the shortfall. May I kindly request you to forward me your contact details on phillippe.dewes@hilton.com and I will contact you at a time that is convenient to you. Kind... More 

UK
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Not great value for money. The "deluxe" room was barely big enough to fit the bed in, and the in-room coffee was instant. I have no idea what "deluxe" was supposed to relate to. The bed was uncomfortable, as the mattress was rolling off badly at the edges (ie worn too thin). Finally, the checkin staff told me there would... More 

Was this review helpful? Yes
GMGreenpark, Manager at Hilton London Green Park, responded to this review

Steve-eat-UK Thank you for taking the time to post your review. I would really appreciate if I could contact you personally, my email is rovena.brazaityte@hilton.com Kind regards, Rovena Brazaityte Front of House Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Would strongly recommend this hotel. Great location. Away from the busyness of it all so wasn't disturbed by passing traffic. The staff welcomed you with a smile and a good morning/good evening (which is rare these days lol) Nothing was too much trouble. We stayed in a Double delux room which was just perfect for what we wanted it for,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GMGreenpark, General Manager at Hilton London Green Park, responded to this review

Jenna B Thank you so much for your kind review, we are all thrilled that you enjoyed your time with us. We look forward to taking care of you on many more visits. Kind Regards Patricia Mahon Hotel Manager More 

Hotel Review Summarization

What travelers say

  • Buckingham palace(19)
  • Very good(10)
  • Great location(7)
  • Tube station(5)
  • Friendly and helpful(4)
  • Rooms are small(3)
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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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