My husband and I stayed here (room 303) for two nights on the end of our London/Berkshire vacation. We were trying to find a reasonably priced place to stay in the same area where friends were also staying (Winchester Hotel). This was our only option and we were quite disappointed! The room was tiny and definitely needed to be renovated.... more

Although the staff were pleasent enough and the location very central, I would not recommend this hotel to a friend. The decor has much to be desired and the mould and exposed wires in the bathroom totally unacceptable. The entire hotel (with the exception of the reception) requires total refurbishment to a much higher specification than it currently has. more

I booked a double room for myself and it was far smaller than any single room I've ever stayed in before. The bathroom facilties are even smaller, bearly room for one person not wholly clean and strange smelling. The worst day of my stay was day 3 - the day started out with no hot water (whole hotel), I then... more

We were initially happy & felt it offered value for money, but during the night the ceiling started to leak through the light & smoke detector. We reported it straight away but they could not offer another room, only a bucket. Luckily it missed the bed but it disturbed our night because I was feeling anxious. In the morning we... more

We had read reviews on Trip Advisor saying that the hotel rooms here were on the small side and that was definitely the case (we were in Room 108). We could not open our cases up fully on the floor and had to put them onto the bed each time we needed to access them. We couldn’t empty our cases... more

Let me start from the begining. From Victoria TRain Station was a good 10-15 minutes walk with luggages and on the way I saw many other hotels, passsed some grtocery store , restaruant and KFc. The outside of the hotel is nice in order to attract custmers to a prison. Anyway got in it was warm and the reception guy... more

Four of us were attending a royal garden party so the location was ideal and we were allowed to get into our rooms early. Our friends had a family room which was a good size for 2! Our room was m iniscule. I struggled to open the french doors over the balcony and got a paint fragment in my nail.... more

We booked our room 3 months in advance. After travelling from Australia (a good 24 hours) we turned up to the hotel for them to tell us that they did not have a room for us. They tried to tell us that it had a leek and we could not stay, even though on the top of the regestration card... more

I wish I'd looked at the other reviews before I booked this hotel. I did check out the hotel's website though before booking and the room looked very different to the ones on the website when we arrived at the hotel. It was tiny, a double bed and a 'wardrobe' which was tiny and fitted about 5 things in it.... more