We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,062 London hotels

The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
Hotel amenities
The Pelham Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added The Pelham Hotel to your Saves list
92%
Ranked #104 of 1,062 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
GOSH55 Sydney, Australia
Write a Review

421 reviews from our community

Traveler rating
    273
    117
    21
    8
    2
See reviews for
80
145
41
86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (421)
  • Mar-May only
    (107)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (106)
All months
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I've reviewed this hotel before but wanted to again after having just made my 49th visit there. This hotel is still one of the best luxury boutique hotels in London. All the staff at every level are totally professional and friendly and go out of their way to help you. The bathroom amenities and services are of the highest standard.... More

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your kind comments and we are all looking forward to welcoming back to celebrate your 50th stay! Warm Regards Anna General Manager More

Chicago
Top Contributor
94 reviews 94 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We only spent one night in London and it was at the Pelham. We found the room decorated in a decidedly English style with antique furniture. It was a little dark for my taste, however. The bathroom was updated and roomy. The location close to the S. Kensington tube was a plus and it was also a short walk to... More

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments and I am glad to see you had a good night's sleep. I am quite surprised regarding your comment of a musty smell since we have our personalised jasmine essence in the lobby and our furniture are new but have been specially treated to portray an antique style. Warm Regards Anna General Manager More

Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great location, warm & inviting ambience and staff were friendly and helpful. Personally found the room a little too warm for my sleeping comfort but other than that, very luxurious and would recommend again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Your summing up of the Pelham as "Great location, warm & inviting ambience and staff were friendly and helpful" describe us perfectly. Thank you. I hope we will have the opportunity to welcome you again soon. Kind Regards Anna General Manager More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Pelham is a lovely boutique hotel with superb service, individually designed rooms in an unbeatable South Kensington location. Might not have all the amenities of the modern chains or top marque hotels, but it more than makes up for it with charm and grace.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest I am happy to see that you have enjoyed your stay. We certainly hope to have the pleasure to welcome you back in the near future. Warm Regards Anna General Manager More

Oslo, Norway
1 review
2 of 5 stars Reviewed 2 weeks ago

We chose the hotel because of location and interior - and were not let down! Breakfast not included - it should be:-) Great bed! Nicely solved bathroom:-) If you are not on a particularly tight Budget, it is worth a stay here!

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments which are not reflecting your rating. I am happy that you found the Pelham charming and appreciated the amazing location. I hope to welcome you back soon. Warm Regards Anna General Manager More

Melbourne
1 review
4 of 5 stars Reviewed 2 weeks ago

Stylish, comfortable accommodation in a premium location. Faulty air conditioning spoilt our first night, but this was quickly fixed. Service was very professional. The location next to South Kensington tube station is brilliant.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments and I am sorry to see you experienced a faulty Air condition on your first night. I hope we will have the opportunity to welcome you again soon. Kind Regards Anna General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel across from the tube and next to a bus and cab stand. Minutes from the V&A and Daphne restaurant. Skip the overpriced breakfast buffet in favor of the fabulous french pastries across the street. Don't skip high tea in the drawing room.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments, I am glad to see you appreciated our fantastic location and our afternoon tea. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

As usual I enjoyed my stay at The Pelham. I feel very much at home in the room that I always request when I stay at the hotel. The staff are all friendly and helpful. I always look forward to coming back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, I am delighted to read that you have enjoyed your stay with us. We hope to welcome you back soon. Warm Regards Anna General Manager More

Paris, France
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First time i visited this hotel it was good experience. But second time i arrived with my boyfriend we been waiting for 5 min. for somebody to come at reception. Girl who arrived knew nothing. I don't know what administration did to her, but it looked like she was affraid to say a thing or she was too shy. Then... More

Was this review helpful? Yes 1
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your comments and I am so sorry to see that you will not use our hotel again. I understand that upon your arrival my revenue manager explained to you that there was a problem with the booking engine and we didn't have your reservation in our system, since our hotel was fully booked we weren't... More

Monte-carlo, Monaco
1 review
5 of 5 stars Reviewed 3 weeks ago

I came to The Pelham hotel for one night. The staff was extremely nice and the fact that they upgraded my room was a nice surprise! The rooms are lovely decorated with a lot of taste. It is just what you want to find when you come to London. You feel spoiled in such an hotel. Also the staff was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you very much for such a positive feedback. I am delighted to read that you have enjoyed your stay with us. I hope we will have the opportunity to welcome you again soon. Warm Regards, Anna General Manager More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Pelham Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Pelham Hotel 5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia and TripOnline SA so you can book your The Pelham Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pelham Hotel London
The Pelham Hotel London, England

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (29)
Viewed
Bathroom (4)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay