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All 1,073 London hotels

The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
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92%
Ranked #88 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Jarheadgerry Columbus, Ohio
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394 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Pelham, room 305. (3 nights) From the moment we checked in until check out we were treated like family. The room was wonderful, bed was "ultimate luxury" bath was large and well lighted, heated towels a bonus. wi Fi worked great. Dining room is bright and cheerful and the included breakfast was great. Every staff... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your charming review outlining all that you loved here at the Pelham. I am delighted to see that you felt as a member of our family and you consider our wonderful hotel as your new home in London. See you soon! Warm Regards Anna General Manager More

Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Absolutely top hotel : excellent service, refined decoration, delicious breakfast and ideal location. Feeling as my London home. Cannot imagine staying at another place. Looking forward to my next stay !

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, I was delighted to read that you have enjoyed your stay and appreciated our hotel and services. I hope we will have the opportunity to welcome you back soon. Warm Regards Anna General Manager More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

9 of us just stayed at this hotel for 3 days...it had a great location...great facility...rooms were outstanding and service was 5 star...special service from mark(front desk)& zhenia i would stay there again!

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest I was pleased to see that your recent stay with us, was of an excellent standard. We are very thankful for your comments and we hope we have the pleasure to welcome back soon. Warm Regards Anna General Manager More

Fort Collins, Colorado
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay at the Pelham. Traveling with a 15-month-old is stressful, but we were really able to relax and recharge during our stay here. We had a Deluxe Room. The room was huge, much bigger than I was expecting for our stay in London. Our son had plenty of room to run around while we put our feet... More

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Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your review. I am so pleased you and your family had such a lovely time with us. Indeed our Pelham is located in a fabulous area with a fantalicious team which creates a home away from home atmosphere. Next time you are at the Pelham try our delicious breakfast! Warm Regards Anna General Manager More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first experience of top quality boutique accommodation in London and it exceeded expectations. The location in South Kensington (right near the tube station), quality of the room and other facilities were excellent. But above all the friendly service and value for money for solo travellers, mean that I will be booking The Pelham next time I visit... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our high level of services as well as the helpful and attentive staff. I do hope we are able to welcome you back to the hotel very soon. Warm Regards Anna General Manager More

Foshan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

So happy we chose this hotel. Excellent room, spotless, friendly and a great location. Jamie in concierge made our stay even more special by looking after us from start to finish. Thank you for everything, we will be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for taking the time to write about your stay with us. I am glad to read you enjoyed your stay. We certainly hope to have the pleasure to welcome you again soon. Warm Regards Anna General Manager More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Pelham Hotel is an amazing place. It's situated close to the South Kensington stop and convenient to everywhere in London. It's a lovely hotel, beautiful, clean, elegant. We had 2 rooms and they were each uniquely decorated and equipped with a refrigerator, drinks, umbrellas, and many other items to make your stay a little easier. The front desk staff... More

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Perth, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel did not meet our expectations. Would not rate as five star as they advertise on their web site, more like three star. My wife and I have stayed at many hotels in central London over the past 15 years and feel that the tariff was too high as it did not reflect the standard one would expect for the... More

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Shropshire
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 13, 2014

We are reasonably regular, if not frequent, visitors to the Pelham and always enjoy our stay. The rooms are lovely (although some a little small), the staff excellent and the food very good. It is quite expensive when compared to some but this is in part due to the area in which it is located. One niggle - there is... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

The Pelham offers a perfect location for visiting London--right across from the South Kensington Tube station in a safe neighborhood in the heart of museums, cafes, etc. The hotel is quaint and beautiful, the staff very friendly. However, I had enough problems with my room and with staff responsiveness that I was left disappointed. For a hotel of this caliber,... More

Was this review helpful? Yes 5
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Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pelham Hotel 5*
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Also Known As:
Pelham Hotel London
The Pelham Hotel London, England

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style
#58 Business Hotel in London #74 Luxury Hotel in London #104 Romantic Hotel in London #124 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 
Number of rooms
52

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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