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All 1,065 London hotels

The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
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The Pelham Hotel
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Ranked #118 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
342janegilt Oslo, Norway
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451 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oslo, Norway
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very clean and good standard With excellent service. Good location witin walking distance to Hyde Park, Royal Albert Hall etc. Tube, South Kensington Station just across the street. Nice breakfast and the honesty bar was interesting.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest I am happy to see that you enjoyed your stay and appreciated our hotel services. We certainly hope to have the pleasure to welcome you back to the hotel again in the future. Warm Regards Anna General Manager More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for two nights at The Pelham and enjoyed everything from service to room and food. We will happily recommend the hotel to friends and colleagues and hope to return in the future! Location is suberb, easy access to both city centre and Heathrow by Underground. And South Kensington itself is not to be missed out.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for letting us know about your experience in our hotel. I am glad to see that you enjoyed your stay. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

We stayed in The Pelham for 4 nights. Although booked early we got a room with a view over 8 airconditioning units. Therefore we didn't open the curtains for the entire stay. The room was not too small and kept very clean, the bed was comfortable and big but there was not enough cupboard space at all and no space... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for letting us know about your experience in our hotel. I am sorry to see you have mixed feelings about the Pelham. Your room did not have a view but we tried to compensate you by allocating a big room in the category you booked. It would have been great if you had let us know... More 

Milan, Italy
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is really cute, warm and nice looking. Yet the room was very very small, with almost no room to walk around, tiny bathroom and almost no closet space. Also very noisy ventilation system (we had to close it to sleep) and you could hear the people on the floor above walking... not very relaxed environment. And the hotel... More 

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for letting us know about your experience in our hotel. I am glad to see that you appreciated the warmth and the amazing location of the Pelham. Our prices are competitive with other boutique hotels in the fabulous South Kensington area. As a hotel that has been created out of 3 townhouses, we are different from... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

lovely room, clean with all the amenities. room service was delicious and they accommodated all of my dietary needs. classy staff. very helpful. great location, right by the tube and conveniently located by a chemist and a starbucks! frette sheets and towels. so comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for such a positive feedback . I am delighted to read that you have enjoyed your stay with us. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More 

Aarhus, Denmark
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff went our of their way to make our stay a fantastic one. This hotel has very nice rooms, a homely atmosphere, and a serves a wonderful breakfast. The location is great - with restaurants and a tube close by.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments, I am happy to see that you enjoyed you stay at the Pelham. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More 

Leeds, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

The following taken from a specific question is a summary of our thoughts: 1. We were very surprised that the room had no facilities at all for making tea/coffee in the room itself. If one is paying £210 that is the least that can be expected. The reason presumably was to force the guest to use room service, where the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for letting us know about your experience in our hotel. I am sorry to see that you were not happy with our Food and Beverage prices which are competitive with those of other London hotels. I have also shared your feedback regarding the crack on the basin with our technical services team for their review. Thank... More 

Nueva Andalucia, Spain
Top Contributor
93 reviews 93 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I thoroughly enjoyed my stay at The Pelham. The combination of 'old world' charm, highly personable staff, luxurious comfort and excellent location opposite South Ken tube station and near cafe's and shopping etc made this an ideal location for me - thoroughly enjoyable stay!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, I am happy to see that you enjoyed your stay and appreciated our fabulous location and friendly staff. We certainly hope to have the pleasure to welcome back in the near future. Warm Regards Anna General Manager More 

Hamburg, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Pelham was the perfect homebase for our London trip: located close to the tube inmidst of lively South Kensington, extremely friendly and helpful staff, beautiful, well cared for small rooms. Great!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments. I am delighted to read that you have enjoyed your stay with us. Warm Regards Anna General Manager More 

London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My friend and I treated ourselves to a pre Christmas treat as we found a 2 4 1 voucher online. I had high expectations as have regularly seen the Pelham on Made In Chelsea however sadly we both left rather disappointed.... It was nothing like what I expected. We ate in Bistro Fifteen which is in the basement...The decor was... More 

Was this review helpful? Yes 1
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments on Trip Advisor. Please accept my sincere apologies for the disappointing experience and rest assured that I will share your feedback with my team. I only wish you had informed us of your thoughts about the quality of food and service as we would have done our utmost to rectify immediately. I would... More 

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Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Pelham Hotel 5*
Number of rooms: 52
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Also Known As:
Pelham Hotel London
The Pelham Hotel London, England
Hotel Style:
#63 Business Hotel in London
#94 Luxury Hotel in London
#140 Romantic Hotel in London
#144 Family Hotel in London

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.