We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,055 London hotels

The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
Hotel amenities
The Pelham Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added The Pelham Hotel to your Saves list
92%
Ranked #100 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Leanne B
Write a Review

415 reviews from our community

Traveler rating
    270
    115
    21
    7
    2
See reviews for
78
143
41
86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (415)
  • Mar-May only
    (107)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (106)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

Lovely hotel across from the tube and next to a bus and cab stand. Minutes from the V&A and Daphne restaurant. Skip the overpriced breakfast buffet in favor of the fabulous french pastries across the street. Don't skip high tea in the drawing room.

Review collected in partnership with this hotel

Was this review helpful? Yes
Zurich, Switzerland
1 review
5 of 5 stars Reviewed yesterday NEW

As usual I enjoyed my stay at The Pelham. I feel very much at home in the room that I always request when I stay at the hotel. The staff are all friendly and helpful. I always look forward to coming back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Paris, France
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

First time i visited this hotel it was good experience. But second time i arrived with my boyfriend we been waiting for 5 min. for somebody to come at reception. Girl who arrived knew nothing. I don't know what administration did to her, but it looked like she was affraid to say a thing or she was too shy. Then... More

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your comments and I am so sorry to see that you will not use our hotel again. I understand that upon your arrival my revenue manager explained to you that there was a problem with the booking engine and we didn't have your reservation in our system, since our hotel was fully booked we weren't... More

Monte-carlo, Monaco
1 review
5 of 5 stars Reviewed 1 week ago

I came to The Pelham hotel for one night. The staff was extremely nice and the fact that they upgraded my room was a nice surprise! The rooms are lovely decorated with a lot of taste. It is just what you want to find when you come to London. You feel spoiled in such an hotel. Also the staff was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you very much for such a positive feedback. I am delighted to read that you have enjoyed your stay with us. I hope we will have the opportunity to welcome you again soon. Warm Regards, Anna General Manager More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a wonderful boutique establishment situated in the heart of South Kensington neighborhood of London. The structure is a combination of former townhouses reconstructed to house one hotel. A small entrance leads to the front desk area and the common lounge for all guests that features an 'honesty' bar open all hours. Staff is very professional and eager... More

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, We are very thankful for your kind review. We look forward to seeing you back at the Pelham Warm Regards Anne General Manager More

London, United Kingdom
Top Contributor
254 reviews 254 reviews
47 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked afternoon tea via a Time Out offer: a glass of champagne each, sandwiches, scones and cakes for only £31 for two - half price. Bookings have to be made in advance, which I did by email. I got a very friendly and helpful reply almost straight away. Alas, I had to change the booking but the staff could... More

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your comments and I am glad to see you enjoyed our service and you had a lovely afternoon tea with us. We look forward to seeing you back at the Pelham. Warm Regards Anna General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

Helpful & courteous staff, beautiful rooms, great food in the restaurant, and best of all was the location. The tube was across the street and there were so many wonderful restaurants and sites to see within a short walk.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, I was pleased to see that your recent stay with us was of an excellent standard. Thank you for kind comments. I look forward to welcoming you back! Warm Regards Anna General Manager More

Arnhem, The Netherlands
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a voucher for a Champagne High Tea for two. Place was quite fancy and very cute. Lots of different tea flavors (regular onces but also own mixes) and the high tea bites were of good quality! A very English thing to do :).

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments, I am happy to see you enjoyed our afternoon tea. We do have a vast selection of quality tea and even our own Pelham Tea. Our new Head Chef, Giuseppe is passionate about fresh and top quality products. I hope we will have the opportunity to welcome you again soon. Warm Regards... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The Pelham is a gem of a hotel and an experience in itself. From the time of our arrival, the staff were friendly, welcoming, and accommodating. We loved that, while the rooms were well appointed and the breakfast was scrumptious, there was no stuffiness at all. Our stay was truly memorable, and we hope to return some day!

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest We receive many favourable comments about how welcoming and friendly our team members are and how unique our Pelham is. I am pleased to see that you felt the same during your recent stay. Welcome to our Pelham family and please do return soon!! Warm Regards Anna General Manager More

London
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was unfortunately dissapointing, mainly due to the lack of service from the staff. The rooms are nice, albeit some are very small. Location is great but I would recommend other hotels in the area before this one. In my opionin this hotel did not represent value for money.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for comment on Trip Advisor and I am sorry to see that you are not recommending the Pelham. We do have various types of individually designed rooms, others are smaller that might suit better single business travellers and others are bigger such our Superior, Deluxe and Feature Deluxe rooms, what is amazing about the Pelham is... More

Do you own or manage The Pelham Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Pelham Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Pelham Hotel 5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia and TripOnline SA so you can book your The Pelham Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pelham Hotel London
The Pelham Hotel London, England

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Dining (3)
Viewed
View from room (4)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (29)
Viewed
Bathroom (4)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Pelham Hotel