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All 1,063 London hotels

The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
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The Pelham Hotel
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Ranked #106 of 1,063 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rickmaguire Bloomington, Indiana
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424 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vaduz, Liechtenstein
Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

5 star boutique..? Apart for the cost, the room was "old" I mean not antique...but old. The bathroom ridiculous, two basins and no other possibility to store my makeup or my husbands' razor. Breakfast is good. But nothing special and takes a while to be served even if customers are only few. I found it very different from What the... More

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Bloomington, Indiana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very comfortable accommodations in a great location, but the best part of the experience is the staff and team at The Pelham. Very professional, responsive and warm. We stayed here five nights and your team made each one special. Each concierge was quick to accommodate all our requests.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, We receive many favourable comments about how welcomng and friendly our team members are, I am pleased to know this was the case during your recent visiit. We all look forward to welcoming you back in the future. Warm Regards Anna General Manager More

WI
Contributor
12 reviews 12 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a week with my husband. My company uses this hotel frequently so I wanted to give it a try....it is in a perfect location in South Kensington, right across from the tube stop and busses. Rooms are very nicely appointed. Bathroom is a little on the small side, but very nice! The staff is very helpful and... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your kind review; At the Pelham Hotel we pride ourselves in offering friendly, attentive and welcoming service. I do hope we are able to welcome you back to the hotel again in the future. Warm Regards Anna General Manager More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've reviewed this hotel before but wanted to again after having just made my 49th visit there. This hotel is still one of the best luxury boutique hotels in London. All the staff at every level are totally professional and friendly and go out of their way to help you. The bathroom amenities and services are of the highest standard.... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your kind comments and we are all looking forward to welcoming back to celebrate your 50th stay! Warm Regards Anna General Manager More

Chicago
Top Contributor
94 reviews 94 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We only spent one night in London and it was at the Pelham. We found the room decorated in a decidedly English style with antique furniture. It was a little dark for my taste, however. The bathroom was updated and roomy. The location close to the S. Kensington tube was a plus and it was also a short walk to... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments and I am glad to see you had a good night's sleep. I am quite surprised regarding your comment of a musty smell since we have our personalised jasmine essence in the lobby and our furniture are new but have been specially treated to portray an antique style. Warm Regards Anna General Manager More

Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great location, warm & inviting ambience and staff were friendly and helpful. Personally found the room a little too warm for my sleeping comfort but other than that, very luxurious and would recommend again.

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Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Your summing up of the Pelham as "Great location, warm & inviting ambience and staff were friendly and helpful" describe us perfectly. Thank you. I hope we will have the opportunity to welcome you again soon. Kind Regards Anna General Manager More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Pelham is a lovely boutique hotel with superb service, individually designed rooms in an unbeatable South Kensington location. Might not have all the amenities of the modern chains or top marque hotels, but it more than makes up for it with charm and grace.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest I am happy to see that you have enjoyed your stay. We certainly hope to have the pleasure to welcome you back in the near future. Warm Regards Anna General Manager More

Oslo, Norway
1 review
2 of 5 stars Reviewed 2 weeks ago

We chose the hotel because of location and interior - and were not let down! Breakfast not included - it should be:-) Great bed! Nicely solved bathroom:-) If you are not on a particularly tight Budget, it is worth a stay here!

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments which are not reflecting your rating. I am happy that you found the Pelham charming and appreciated the amazing location. I hope to welcome you back soon. Warm Regards Anna General Manager More

Melbourne
1 review
4 of 5 stars Reviewed 2 weeks ago

Stylish, comfortable accommodation in a premium location. Faulty air conditioning spoilt our first night, but this was quickly fixed. Service was very professional. The location next to South Kensington tube station is brilliant.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments and I am sorry to see you experienced a faulty Air condition on your first night. I hope we will have the opportunity to welcome you again soon. Kind Regards Anna General Manager More

1 review
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel across from the tube and next to a bus and cab stand. Minutes from the V&A and Daphne restaurant. Skip the overpriced breakfast buffet in favor of the fabulous french pastries across the street. Don't skip high tea in the drawing room.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your lovely comments, I am glad to see you appreciated our fantastic location and our afternoon tea. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More

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Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Pelham Hotel 5*
Number of rooms: 52
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Also Known As:
Pelham Hotel London
The Pelham Hotel London, England

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