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The Pelham Hotel

5.0 of 5 Hotel   |   15 Cromwell Place, London SW7 2LA, England (Knightsbridge / South Kensington)
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93%
Ranked #90 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Talitha M Arnhem, The Netherlands
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408 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Arnhem, The Netherlands
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a voucher for a Champagne High Tea for two. Place was quite fancy and very cute. Lots of different tea flavors (regular onces but also own mixes) and the high tea bites were of good quality! A very English thing to do :).

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Pelham is a gem of a hotel and an experience in itself. From the time of our arrival, the staff were friendly, welcoming, and accommodating. We loved that, while the rooms were well appointed and the breakfast was scrumptious, there was no stuffiness at all. Our stay was truly memorable, and we hope to return some day!

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest We receive many favourable comments about how welcoming and friendly our team members are and how unique our Pelham is. I am pleased to see that you felt the same during your recent stay. Welcome to our Pelham family and please do return soon!! Warm Regards Anna General Manager More

London
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel was unfortunately dissapointing, mainly due to the lack of service from the staff. The rooms are nice, albeit some are very small. Location is great but I would recommend other hotels in the area before this one. In my opionin this hotel did not represent value for money.

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for comment on Trip Advisor and I am sorry to see that you are not recommending the Pelham. We do have various types of individually designed rooms, others are smaller that might suit better single business travellers and others are bigger such our Superior, Deluxe and Feature Deluxe rooms, what is amazing about the Pelham is... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a week On business with a number of events held on site. Overall a great experience and my thoughts below. Pros: Stylish, uber British and Classic feel through out. Cool event space. Cons: small rooms but this is London, breakfast could be better, noisy ish rooms, annoying wifi access

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments, I am happy to see that overall you enjoyed your stay and appreciated our location and unique style. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More

Rio De Janeiro, Brazil
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everything was excellent during my stay. I hope to return soon. The room in which I stayed was very comfortable. The location is perfect. The staff was kind and professional. The restaurant is very good.

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your excellent review of the Pelham and all it has to offer. Great location, good food and wonderful team. I look forward to seeing you back in our hotel soon. Warm Regards Anna General Manager More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here during our honeymoon in August 2014. Boutique hotel in a great location -- within walking distance of several museums. Although the room and bathroom were somewhat small, both were beautifully remodeled and designed. The room and bathroom were also impeccably clean. I would stay here again while in London, and recommend this hotel to... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Congratulations and thank you for choosing the Pelham to spend your honeymoon. I am glad you enjoyed your stay and appreciated our top location. I look forward to welcoming you back again. Warm Regards Anna More

Sarasota, Florida, United States
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

You wouldn't know this wonderful hotel was here if you didn't know to look for it. We found this on-line and stayed here for five nights. It is in a great location in S. Kensington area - across the street from the Underground, a block from the Natural History Museum, Science Museum, and V&A Museum. Very convenient location. The hotel... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your great comments. I am glad to see you appreciated the Pelham's great location, design and quality. But most of all I am delighted to see you were happy with my team's professionalism and knowledge. I shall look forward to welcoming you back on your next visit to London. Warm Regards Anna General Manager More

Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

+ Very nice and pleasant hotel overall + Double windows, which makes it relatively quite for London + Nice decorations/style + Drawing rooms in which it is pleasant to stay ("at home feeling") + Hotel is very conveniently located next to 3 tube lines + Good restaurants etc in the area - The only big negative is the poor internet... More

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Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. I am glad to see you enjoyed your stay. I am delighted to inform you that we just updated our Internet line and now it is super fast and super reliable, I am sorry for the inconvenience during your stay. I hope we will have... More

Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the most comfortable hotels I have ever stayed. A cozy bedroom and it was always kept clean. The staff were friendly. I had almost nothing to complain about the hotel. The nearest station, South Kensington is a very convenient place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest, Thank you for your lovely comments and I am delighted to see you enjoyed your stay with us. I look forward to welcoming you back. Warm Regards Anna General Manager More

Rome, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

Location is fantastic, great comfort and personality. Excellent feeling as you stayed at home (luxury home!). Staff very kind and professional, the room was a bit small (though in line with London standards) but very cosy and clean.

Review collected in partnership with this hotel

Was this review helpful? Yes
Anna A, General Manager at The Pelham Hotel, responded to this review

Dear Guest Thank you for your comments and I am glad to see you enjoyed your stay with us. I hope we will have the opportunity to welcome you again soon. Warm Regards Anna General Manager More

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Additional Information about The Pelham Hotel

Address: 15 Cromwell Place, London SW7 2LA, England
Location: United Kingdom > England > London > Knightsbridge / South Kensington
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pelham Hotel 5*
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Also Known As:
Pelham Hotel London
The Pelham Hotel London, England

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