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Park Grand London Kensington

#170 of 1,055 Hotels in London
Certificate of Excellence
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33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
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Park Grand London Kensington
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Park Grand London Kensington
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681 reviews from our community

Traveler rating
    340
    268
    49
    17
    7
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74
303
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142
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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1 review
4 of 5 stars Reviewed yesterday NEW

Excellent location. It is about 2mins away from Earls Court Underground station, making it incredibly convenient and despite our room being on the ground floor next to the road, it was remarkably quiet - even with the windows open! Excellent service. The staff were friendly, helpful and knowledgable. When we arrived we had the most impressive guided tour of all... More 

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Stourport, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

From the outside, this hotel looks average but once inside, you see the real hotel. Well appointed rooms with comfortable beds and the usual facilities that make staying in a hotel a little more enjoyable. The staff were very helpful and friendly which is always a bonus.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed for two nights, and would happily come back again. The reception staff were friendly and really helpful, the room was nice with a comfortable bed and powerful shower. the hotel is nicely decorated and well maintained. Due to food intolerances I didn't bother eating in the restaurant but it seemed to be busy at breakfast, there was a... More 

Was this review helpful? Yes 1
Port Talbot, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed this week for four nights whilst my dad had tests at the Royal Brompton hospital. The hotel is superb. From the moment you walk in or leave all the staff were friendly attentive and professional. The room was lovely and comfortable, spotlessly clean, the bed was really comfortable and the bathroom awesome. Being on my own what made this... More 

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PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you for taking the time to leave such lovely detailed feedback following your recent stay with us at the Park Grand London Kensington. We are delighted to hear that you thoroughly enjoyed your stay with us and to read that our winning team surpassed your expectations. Your comment that our staff were "friendly attentive and professional"... More 

Wirral, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself and 2 colleagues stayed here for 2 nights when in London on business. We were all very impressed with the hotel. The staff were all very friendly. The room was immaculately clean and very spacious. Will be staying there again next time.

Was this review helpful? Yes 1
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you for taking the time to leave feedback. We were delighted to learn that our winning team surpassed your expectations and that you were "impressed" with our hotel. We shall ensure that your kind comments are passed onto all those concerned. Thank you once again for your kind words, we look forward to welcoming you back... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Excellent location, tube station and wide range of buses within 5 mins walking. A lot of interesting places to eat round about. Room was good, no issue there. My only downside comment would be the bar. If you can call it a bar when it has no beer!

Was this review helpful? Yes 1
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. We hope to welcome you back... More 

Brisbane Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Started off badly as had no record of our reservation. Did on external web site. Reception soon had it sorted with a complimentary coffee whilst they cleared it up. Upgraded room which was great for a 5 night stay. Staff efficient and friendly. Room very comfortable and being on a quiet street get a good night's sleep. Good complimentary English... More 

Was this review helpful? Yes 1
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you for taking the time to leave feedback following your recent stay with us at Park Grand London Kensington. We are pleased to note that our highly trained reception team were able to resolve the reservation issue and that you experienced an excellent level of service. We do look forward to welcoming you back to Park... More 

Istanbul
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in the Earls Court area many times and the hotels in that area are generally 2 or 3 stars and have been turned to the hotel from an old house.And the furniture of those hotels are generally outdated. Park Grand Kensigton is a four star hotel has been build as a proper hotel building.Therefore the bathroom and the... More 

Was this review helpful? Yes 1
Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 4 nights and it was excellent! Location was very good, just a few minutes walk from Earls Court tube station. Near the station there are plenty of restaurants, mcdonalds, and supermarkets. Earls court is only a few stops from main tourist attractions. Hotel staff were very nice, room very clean and modern. Really big shower and bed...Nice to... More 

Was this review helpful? Yes 1
Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I had a very pleasant stay here on 15 April. The reception staff were warm, friendly and helpful and I received a free upgrade on the room. The location is perfect for catching the underground into central London and the area around the hotel is pleasanrt with some nice pubs close by. The hotel offered excellent value for money and... More 

Was this review helpful? Yes 1
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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