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Park Grand London Kensington

4.0 of 5 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
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Certificate of Excellence 2014
Park Grand London Kensington
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Park Grand London Kensington
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536 reviews from our community

Traveler rating
    256
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    16
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Sloten, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I 'm a flight attendant and therefore it was so nice to stay in a hotel with so much service and friendly staff!!!! I have stayed all over the world in 4 and 5 star hotels and can let you know that it was a wonderful and pleasant stay in the Park Grand London Kensington. As my daughter lives in... More 

Was this review helpful? Yes 2
Brighton and Hove, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location really close to tube. Hotel was average with small rooms. Our room sadly had poor ventilation and someone had clearly been sick in there very recently. We mentioned this on check out but no real response except to thank us for letting them know. Breakfast was great and all staff a credit to the hotel

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed in this hotel for 1 night in December 2014. When booking, my card got charged twice - an error from a member of staff. However, a lady called Lesete called me to explain the mistake and was very kind in upgrading our room and arranging for us to have breakfast free of charge as a... More 

Was this review helpful? Yes 2
Clayton C, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff, especially our Duty Manager, Lisete exceeded your expectations. This is exactly what the Park Grand London Kensington is... More 

Senior Contributor
35 reviews 35 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed here three times now and it has always been a relaxed comfortable stay. The hotel is fairly small with five floors and one lift and good sized bedrooms which are attractively furnished. The microwave is a great inclusion if you fancy eating in your room.

Was this review helpful? Yes 1
Clayton C, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. This is exactly what the Park Grand London Kensington is all about. We are a... More 

Celaya, Mexico
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pros -Good location, less than a block away from Earls Court underground station -Nice area, lots of restaurants and food shops around -Coffee, Tea and Fridge in the room -Hairdryer -Nice staff -Tiny yet modern room -Modern bathroom -Complementary fruit and water on your first night Cons -Our room wasnt cleaned one day -lack of replaciing soap, towels, tea bags,etc... More 

Was this review helpful? Yes 1
Clayton C, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. This is exactly what the Park Grand London Kensington is all about. We are a... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

It's a fantastic hotel, really convenient for Earls Court tube station. The rooms were stylish and very clean. Hotel staff were really friendly and helpful, they looked after me and showed me how to get to places easily. I would definitely stay there again.

Was this review helpful? Yes 2
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. This is exactly what the Park Grand London Kensington is all about. We are a... More 

Dunblane
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Clean, helpful and cheap place to stay in central London with easy access to the Picadilly and District lines. Great assistance with bags and speedy checkout. Would highly recommend for ease if a simple room is needed.

Was this review helpful? Yes 2
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. This is exactly what the Park Grand London Kensington is all about. We are a... More 

Ramonville Saint-Agne, France
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice. Comfortable and quiet. Only downside is the poor wifi quality for people on business trip as I was. Close to tube and manu restaurants neart. Personnel is gentle and helpful. I forgot my laptop in the room and they had it delivered to me very swiftly during à customer meeting! So very good experience overall.

Was this review helpful? Yes 2
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. We are also pleased that Borja was able to organise swift delivery of your laptop... More 

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent hotel with a good location (Earls Court station is just 2 minutes walk away) and so it is quite handy to travel back into the main attractions of the city. The staff were both pleasant and professional the check in (and out) process was speedy. Breakfast was both tasty and good value and again the staff very pleasant... More 

Was this review helpful? Yes 3
PGK-Manager, Manager at Park Grand London Kensington, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most satisfied customers. We are delighted to hear that you thoroughly enjoyed your stay with us and that our staff exceeded your expectations. This is exactly what the Park Grand London Kensington is all about. We are a... More 

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, really close to earls court tube station and a short walk to several of the museums. The room was clean and cosy and the staff were polite and helpful. Would be an ideal hotel but for one thing - you won't get a full night's sleep. Having read other reviews I emailed the hotel beforehand requesting a quiet... More 

Was this review helpful? Yes 2
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Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England
Hotel Style:
#124 Business Hotel in London
#142 Luxury Hotel in London
#197 Romantic Hotel in London
#221 Family Hotel in London

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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