Hi we found this to be a very disappointing hotel - definitely the worst Ive stayed in in London. Firstly the good things - its location is great. Its a very short walk to Earls court tube whch is on the picadilly line which is dead handy for heathrow. It is within walking distance of kensington. Now the bad -... More

stayed one night at 139 in normal double room, this hotel has decent clean rooms with unusually a microwave and fridge,no hair dryer or iron in my room,but, what lets this hotel down is reception is very small which would be ok other than the internet is wired in the rooms only and practically unuseable its too slow to even... More

We booked this room over a month ago before heading to London May 15, 2012 The room is very small, did not have hair blower, slippers and anyof the items that were to be included. We complained over two day period for a hair dryer and they brought us a old blower with wires hanging out and removed the blower... More

Excellent location as it is very close to Earls Court Station. Our room included a mini fridge, microwave and tea and coffee facilities. The room was modern, super clean and everything was in excellent working condition. The staff were friendly, helpful and accommodating. I will definitely stay again. A big thank you to Navyanth who helped me out when I... More

Well located near Earl's Court statiion. Rooms not large but well fitted out. Facilities in the room very good. Restaurant excellent - breakfast menu very complete with excellently prepared food. My choice for my next visit to London

I stayed here in May 2012 and booked a deluxe double room 2 weeks in advance. Upon arrival to the hotel I was told I was staying at the "Executive Suites" across the road from the main hotel. A few on here have called it the sister hotel, but it is a totally different hotel called The Kensington Townhouse. I... More

My wife and I stayed at the Shaftesbury Premier Kensington for 5 days in early May. We were visiting London to celebrate our 30th wedding anniversary. From arrival to departure the staff could not have been more friendly and helpful. On the day of our anniversary a card, flowers and a complimentary bottle of wine were delivered to our room... More

Chose to stay at this hotel, due to the distance to a seminar I was attending for the weekend. Initially took the tube but realised that it was just walking distance to the Exhibition Centre!!!! Overall, it was conveniently located. Just around the corner there were eateries you can choose from. I was actually upgraded to the Club's room, which... More