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BEST WESTERN The Cromwell

4.0 of 5 Hotel   |   110-112 Cromwell Road, Kensington, London SW7 4ES, England (Kensington and Hyde Park)
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Ranked #540 of 1,054 Hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
Markydee Midlands U.K
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691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Midlands U.K
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel in June 2014 whilst attending Wimbledon. This hotel is in a fantastic location about a 5 minute walk from Gloucester Road tube station, the rooms are modern but small - this said it contained everything we needed, we had a little balcony overlooking a lovely garden which is unusual for central London. The breakfast here... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Our room was very clean and yes small but these two ladies enjoyed it. We were close to the Tube and a grocery store. There was road construction on the corner from hotel and that made things a little difficult but yes would recommend this hotel. Just realize that it is not the Ritz's and you get what you pay... More

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

This is a nice place but a real rabbit warren. Memories of being lost in a maze of corridors and twists and turns & lugging bags up down & around. I expected better. We stayed 3 separate times on our holiday and although we booked early (Feb/March) but we always got rubbish located rooms. We were traveling with another couple... More

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Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

great location. nice bathroom. very clean. but the room was ridiculously small. only space for 1 item of luggage. it was not ideal for 2 people at all. we had an argument within 5 mins of being in the room just due to lack of space and that's not like us!

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Taunton, United Kingdom
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My partner and I stayed here for 3 nights recently on a B&B basis. The room was very compact and I could see people of 6ft plus struggling. The first day the breakfast was excellent but on the other days there was always problems, no muesli or oj just examples of things that should be there and not have to... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was more than helpful. The hotel is in an outstanding location. Near two supermarkets, the tube, restaurants, the red bus and shopping areas. There are a lot of college students in the vicinity but not like spring breakers. The accommodations a little tight but that's europe. Cleanliness was a five. We even ate breakfast at the hotel. Tell the... More

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Lincoln, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The reception staff are attentive, pleasant and go out their way to help. For this I can forgive the small rooms! Rooms are clean, sheets crisp and free wifi. I believe there is fairly new management who have made changes. I wonder if they consulted their very experienced staff about these. If they didn't they missed a trick.

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend away in London for just the one night. Service & breakfast was good. The room was smaller than my bathroom at home. Literally a double bed, and about 1ft all the way around and a tiny bathroom. I'm not exaggerating. Not a problem for us as we used it literally as a base and somewhere... More

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Yorkshire
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a two day leisure break at the Cromwell...being returning guests which more or less says it all! The hotel is very conveniently placed for many museums and it is very easy to get into the heart of London...even by bus if you are a senior!...Breakfast is good...though the breakfast room is rather small...we were upgraded... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed in this hotel in the past year. We stayed for two midweek nights and once again were not disappointed. The hotel is very convenient for a tube station, buses, places to eat, shops, museums, the Royal Albert Hall and it is quite easy to walk to lots of other attractions. It is... More

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Additional Information about BEST WESTERN The Cromwell

Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN The Cromwell 4*
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Room Service Wheelchair access
Hotel Style
#314 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Traditional hotel with multilingual staff; housed in 19th century Victorian in Kensington, near Hyde Park. ... more   less 
Number of rooms
85

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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