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4.0 of 5 Hotel   |   110-112 Cromwell Road, Kensington, London SW7 4ES, England (Kensington and Hyde Park)
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Ranked #506 of 1,071 hotels in London
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717 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
St. George, Utah
Top Contributor
50 reviews 50 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I was pleasantly satisfied with my stay at the Cromwell. Reception was very helpful and stored my backpack while I waited for my room to be prepared. I had arrived early and they were very accommodating. I had a great room on the third floor that overlooked Cromwell Street. The bed was very comfortable and I slept like a baby.... More

Was this review helpful? Yes 5
Bath, United Kingdom
Top Contributor
235 reviews 235 reviews
32 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed 2 weeks ago

You often hear about bad London hotels with their tiny rooms and lack of facilities, but it is only when you stay in one that you realise how unpleasant they can make a stay. The Cromwell was my first experience of this kind. The hotel is a veritable labyrinth, and it takes a good while to navigate yourself to and... More

Was this review helpful? Yes 1
Milan, Italy
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at this little hotel on one of my business trips. I was well prepared so I did not expect anything bigger or different. It's true that the rooms are very small, however, if you don't spend too much time in your room, it doesn't really makes a difference. On the other hand, the room was kept very... More

Was this review helpful? Yes 1
Barnsley, United Kingdom
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My company does not scrimp on hotel bookings when staff are forced to stay away from home on business, and booked me into this hotel based on the proximity to my business meeting, believing given the price of accommodation (steep even for central London) that this was not a "budget" hotel. Upon checking into my room, I was disappointed and... More

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Southwold, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wice and I stayed here for 1 night. The hotel is ideally situated for the underground and as a base to see the many highlights of London. Having read previous reviews on Trip advisor we were ecpecting the room to be small, and it was, BUT, it was very clean, very modern and absolutely ideal for our 1 night... More

Was this review helpful? Yes 2
Top Contributor
78 reviews 78 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Never stayed in a room so small! Had to move the bed to open the cupboard door with the tea and coffee facilities in !! Room was clean and I had a decent nights sleep. Shower room clean and adequate . Excellent location for the Royak Albert Hall.

Was this review helpful? Yes 1
Glen Allen, Virginia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Pros: Great awesome location!! Right across the street from Gloucester tube station and lots of restaurants, cafés, and convenient stores within couple mins walking distance. We had a big room with a queen size bed, couch, 2 chairs and table, good size wardrobe, flat screen mounted tv, and a desk. Bathroom had both tub and separate stand up shower. We... More

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very basic but clean hotel. Our room was very small but knew this before booking from customer reviews. Fit the purpose of the trip, needed a hotel for the night after a gig at the Hammersmith Apollo. This was less than a ten minute journey from door to door as the tube station was only around the corner serving the... More

Was this review helpful? Yes 2

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Additional Information about BEST WESTERN The Cromwell

Also Known As:
Best Western The Cromwell Hotel London
Best Western The Cromwell Hotel
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England
Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Location: United Kingdom > England > London > Kensington and Hyde Park
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#286 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN The Cromwell 4*
Official Description (provided by the hotel):
Traditional hotel with multilingual staff; housed in 19th century Victorian in Kensington, near Hyde Park. ... more   less 
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