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BEST WESTERN The Cromwell

4.0 of 5 Hotel   |   110-112 Cromwell Road, Kensington, London SW7 4ES, England (Kensington and Hyde Park)
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Ranked #558 of 1,063 Hotels in London
A recent review
4 of 5 stars reviewed today
grahamtour York, United Kingdom
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729 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

My wife & I stayed here for three nights at the end of November. We were in a Garden Room, no.105. The room was very clean with a decked area outside which we did not use because of the time of year. The bathroom was on the small side but had an good shower with plenty of hot water. The... More

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Southampton, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed here on Friday Nov 21st for 1 night ,we used hotels tonight app on my wifes phone and had £45 off so only payed £35 ,So wasnt expected to be looked after but we were happily wrong ,from the moment we checked in the staff were friendly ,pleasant and VERY helpful and chatty,the hotel was very clean and... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Therei s a standard 3 stars . No facilities whatsoever. Rooms are very small with almost no space to pass between bed and table (check visitors pictures). Closets are so narrow your coat will not fit inside. There are rooms under the street level . Ask before to have a room above. Being a regular on that area I can... More

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Milano, Italy
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Got there in the afternoon of saturday, found realy kind personal (also italian speaking). Rooms are small but clean & the bathroom is new & confortable, so if you need an hotel for overnights (anyway we where around all day long) don't think twice. 100 meters from the hotel you find all kinds of restaurants & a 300 years pub... More

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Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here at BEST WESTERN The Cromwell. I am very pleased to read that you enjoyed your time with us here and chose to take advantage to our fantastic central location and all the amenities that the surrounding... More

Fife, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just back from four days in London. The hotel was nice and close to Gloucester Road Tube station and our room though small and compact was all that was required for a short stay. A cooked breakfast was included and this was very good and the staff very attentive without being overbearing. Would definitely return the next time we are... More

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Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here at BEST WESTERN The Cromwell. I am very pleased to read that you enjoyed your stay with us including our breakfast and taking advantage of our very central location. Once again I would like to thank... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is in an ideal location just around the corner from Gloucester Road tube station. Staff are friendly and polite. Hotel is clean. Breakfast is good. Free wifi. We stayed back in June 2014 for 2 nights and had a double room on 4th floor at the back over looking the garden. Room was off good size and had small... More

Was this review helpful? Yes 1
Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here again at BEST WESTERN The Cromwell. I am very pleased to read that you enjoyed your stay with us here again and taking advantage of our breakfast and free WIFI services. As a returning guest we... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I booked into a single room for a week which was not that cheap. Some websites claimed it was 4 Star. The room was so small the fold out suitcase stand had to go in the walkway to the entry door and bathroom. The bed was single, shoved up tightly into a corner and mattress hard. My room was at... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

this is the best of all the best westerns I have stayed in clean nice and fresh Andre is great and his team happy to help had a nice time chatting to 3 of them went out for dinner as no restaurant but loads across road so not a issue had a great room with a balcony overlooking gardens not... More

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Additional Information about BEST WESTERN The Cromwell

Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN The Cromwell 4*
Number of rooms: 85
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England

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