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BEST WESTERN The Cromwell

4.0 of 5 110-112 Cromwell Road, Kensington, London SW7 4ES, England
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BEST WESTERN The Cromwell
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779 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Makassar, Indonesia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was on a roadshow around Europe and I stayed in this hotel for a very short stop in London (spent less than 24 hours in London). I had some positive and negative experience with this hotel. Positive: - Very good location, tube station is nearby - Clean room - On-time wake-up call - Good internet connection Negative: - Small... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a really well located hotel with very pleasant, helpful staff. An extended family group took five rooms for a couple of days and we had a great time. The rooms are small but comfortable and the breakfasts - both food and service - were excellent. I would very happily stay here again.

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Horsham, United Kingdom
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay every month in hotels all over England for work. But it was great to stay with family and this hotel was great clean, excellent service and all the eating houses are very local. Also the Natural History Museum and the Science Museum are on the door step 5 minute walk also the tube just across road. Would stay... More 

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Jersey, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights and found this hotel to be clean & comfy. Not massive rooms but adequate for our stay. We had a little problem with our in room safe but that was sorted quickly. Helpful & friendly staff. The location was perfect! Being right opposite the Gloucester Road tube station which is on District, Circle & Piccadilly lines.... More 

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County Durham, UK
Contributor
19 reviews 19 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great, just opposite Gloucester Road tub. Price is modest and rooms are smart, clean and seem recently modernised. The staff are smart and polite (mainly Spanish I think). There was problem with the remote control for the TV, but I called down and they brought me a new one straightaway. And the free WIFI is excellent.

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Airdrie, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights in October. Loction is ideal right next to underground station with a small Tesco nearby for supplies. Walking distance from Hyde Park. Room was small but for all the time spent there was fine. Clean and good bathroom. Breakfast included and set us up for the day. Would stay here again.

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Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here at BEST WESTERN The Cromwell. I am very pleased to read that you have enjoyed your time with us and you made good use of our location. Once again I would like to thank you for... More 

Dublin, Ireland
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights with my boyfriend and could not fault our experience in any way. The hotel is very centrally located on the Piccadilly Underground line with the Gloucester road station directly across the road making it a great base for day touring like we did. We arrived into Heathrow Airport and got the Picadilly line straight in... More 

Was this review helpful? Yes 1
Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here at BEST WESTERN The Cromwell. It is a wonderful to read that you have fully enjoyed your time with us and that we were able to make it a great experience and comfort for you both.... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Loved the location Whilst the room was nicely decorated and the bed comfortable, the size was very small and I guess my size made it seem smaller as I tried squeeze myself out if the shower and find a space I could dry and dress myself No where to put my suitcase except on the desk so therefore no where... More 

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New York City
Top Contributor
62 reviews 62 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is perfectly located for exploring, it's right on train and bus routes, surrounded by restaurants, pubs, and shops. Golden Tour office is 3 streets away, so you can catch fun guided tours from there. The hotel has everything you need - WiFi (free), breakfast (not free), bar lobby, clean rooms, pleasant staff. Rooms are small so if staying... More 

Was this review helpful? Yes 1
Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after you recent stay with us here at BEST WESTERN The Cromwell. I am pleased to read that you have enjoyed your brief time with us and made full use of our facilities and location. Once again I would like to thank you... More 

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Additional Information about BEST WESTERN The Cromwell

Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN The Cromwell 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England
Hotel Style:
#322 Luxury Hotel in London

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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