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4.0 of 5 Hotel   |   110-112 Cromwell Road, Kensington, London SW7 4ES, England (Kensington and Hyde Park)
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Ranked #559 of 1,062 Hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
Isabel6289 Los Angeles, California
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711 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

A friend and myself recently stayed here for a week. Saying the rooms are small is an understatement! We thought we had booked a twin, but were given a double upon arrival. The configuration of the hotel is very odd and confusing. Lots of hallways and random stairways leading to single rooms. There was little to no storage in our... More

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Hoersholm, Denmark
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

You get what you pay for but not much more. The rooms are nice and clean but they quickly become very hot, due to a lackluster airconditioning system, ocationally Making it difficult to sleep. The breakfast is more like a brunch or the traditional english breakfast - very good. The WiFi of the place is pretty much non-existent

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

By considering The Cromwell you are already confirming that you are a budget traveler. There's no problem with that but know that this is London and you get what you pay for. The Cromwell is a nice hotel, very clean and perfectly located across the street from the Gloucester Rd Underground station. The only reason I give it a three... More

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Albury, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Cromwell in mid Aug for 2 nights in a standard room. It was very small as others have said with only just enough room to get past the end of the bed. We had two medium suit cases and had to stand them up to get down the side of the bed. The bathroom door wouldn't... More

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Winchcombe, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Cromwell is very conveniently situated near Gloucester Road Underground Station. My room was very clean but tiny. I had difficulty finding space to store my suitcase. Kept it in the bathroom! Staff friendly and helpful. Noise day and night from main road outside with the window open. Bed very comfortable and I enjoyed my stay.

Review collected in partnership with Best Western GB

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked in March 2014 for a September 2014 5-night stay. We requested a twin room, as my travelling companion was my sibling. Our voucher stated a twin/double, as this was the only way it could be booked but it was also clearly stated in the voucher the request for a TWIN room. As we booked six months before the... More

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Brisbane, Australia
13 reviews 13 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel was situated very close to the underground. On our arrival it was easy to get to from Heathrow airport. The room was small and well equipped, had tea & coffee and a comfortable bed. Being so close to the underground station (Gloucester St) we could easily get around London to all the major tourist attractions. The staff were... More

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I don't know if it's because I'm just so used to the Best Westerns in the US, but this one was not what I expected at all. When they tell you little rooms, they are not kidding. It was VERY small, there was not even a picture on the wall. I had to scoot around the bed and the wall... More

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Cheshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

in general good hotel, very clean, decent fresh breakfast, friendly helpful staff, rooms a little on the small side. Would stay again. Ideally located for venues such as Earls Court, not to far from west end and decent selection of restaurants locally.

Review collected in partnership with Best Western GB

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Alexander T, General Manager at BEST WESTERN The Cromwell, responded to this review

Good Afternoon, I would like to thank you for taking the time to post your comments online after your recent stay with us here at BEST WESTERN The Cromwell. I am very leased to read that you have enjoyed your stay and that you have taken full advantage of our location during your trip. Once again I would like to... More

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Additional Information about BEST WESTERN The Cromwell

Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN The Cromwell 4*
Number of rooms: 85
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England

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