Excellent location, just one-half block from Gloucester Rd tube station. Staff very friendly and helpful. Our room was located downstairs (below the ground floor) but it was not a problem for us, since we just closed the drapes. Our friends' room was on the 3rd floor and had a tiny balcony with a charming view over the garden. Both rooms... More

I needed to place to stay in London on a 24 hour layover, so I figured instead of staying out by the airport I would enjoy a night in the city. I picked this hotel since it's in a neighborhood with plenty of food and walking options, and it's on the Piccadilly line to Heathrow. The hotel was extremely modern,... More

I stay in this area every year and know most of the hotels nearby. Essentially the advantage of this one was that for what you were paying elsewhere you were also getting free breakfast and wifi. The location opposite the supermarket and near the tube station is perfect. The hotel is obviously newly refurbished and the room and bathroom were... More

Nice, clean and very closed to the Tube. Strategic position and nice zone.

Originally looked at the Mostyn on the other side of Hyde Park, but the rooms seemed too expensive for what they were, so I continued looking for another Best Western and went for The Cromwell. I read a few reviews, and was a little apprehensive, but it was totally unnecessary! The hotel was wonderful, the room was excellent (we had... More

very reasonably priced, great location, clean rooms, good water pressure in the shower, adequate gym, helpful staff worked with us on early check-in and a few special requests.

The room was nice, but we soon discovered one of the twin beds was broken. It took a lot of time to get anything done about it. We were told since it was prepaid that they couldn't do anything, and tried to offer us very little help. We were finally moved to their sister hotel and initially were there for... More

2 minute walk from gloucester road, excellent location!! 3 stops from victoria station! Picadilly, district and center line! Bfast really basic! The rooms are really small, but we had a huge terrace!!! Great for summer days! The double beds are quite small as well and average comfort. Hotel is clean, quiet. Price ok because of the location.

Having been to London many times, we chose this hotel for it's location. Really close proximity to tube station, and fast, easy access to all the touristy parts of central London. We knew that we would barely be in the room, except to sleep a few hours and shower - so the hotel served it's purpose superbly. You can easily... More