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All 1,073 London hotels

Holiday Inn London Kensington Forum

4.0 of 5 Hotel   |   97 Cromwell Road, London SW7 4DN, England (Earls Court)
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69%
Ranked #450 of 1,073 hotels in London
A recent review
  • Reviews (2,377)
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2,377 people have reviewed this hotel

Traveler rating
    451
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
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English first
Perth
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Great location to metro , also to the Chelsea Flower Show I attended this year. I had to send luggage back to Australia and was greatly assisted by the Concierges who helped with the labelling and delivery side. The. Hotel Shop has a bit of everything for emergencies even luggage which I had to purchase with all,the extra shopping i... More

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Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room were clean, beds comfortable, towels large and fluffy and the rates were reasonable. This is not a five star hotel but a serviceable, competent, familiar brand in a desirable part of London. Check-in and check-out were prompt. The concierge in the lobby was very helpful. The complimentary newspapers were appreciated. Independent, Daily Mail, Telegraph, Guardian and Times as... More

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for three nights prior to embarking on a cruise out of South Hampton. The staff was very friendly the concierge was helpful. The hotel has a nice location and is convenient to most everything. The room was typical of European 3-4 star properties. I feel I got what I paid for and I would stay there again.... More

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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel is really handy to the tube. And is in easy walking distance to restaurants and shopping. Breakfasts were great and staff friendly. Room was comfortable, apart from some problems with plumbing in bathroom, had to call the service man to clear blocked plug in bath. Overall our stay was pleasant and would stay there again if we visit... More

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Senior Contributor
28 reviews 28 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a great hotel air-conditioned good sized rooms clean Staff very helpful and friendly You pay for what you get expensive hotel two nights cost 500 € there is a good English bar on ground level but drinks are expensive 8£ a pint don,t drink in hotel find a pub close bye

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Brian S, Many thanks for taking the time to review our Hotel. We do value your feedback and your comments as it enables us to re-evaluate our standards. Thank you once again for your feedback. Kind Regards More

Nicosia Cyprus
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I travelled to London with my family for medical reasons and we all booked to stay at this hotel. No wifi unless you pay them 25 pounds more pes hour, the rooms were not clean at all (we had to ask the cleaner twice to clean the previous client's disposals which were next to the bed for 2 days), every... More

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear POZ_PAN8HRAS, We thank you for staying with us and for your time to provide us with a review about your recent stay. We are sorry to hear we did not meet your expectations on this occasion. Your feedback is very important to us and every comment is shared with our whole team. In regards to the WiFi, I am... More

Long Beach, Mississippi
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 10 nights! Great rooms. Close to Hyde Park. Close to metro station. Loved the service, the staff was very friendly and helpful. When flying in remember to prebook a taxi to hotel before you get to London. Before you leave book one back to airport. Saves you almost 50 pounds per route !! I will stay... More

Was this review helpful? Yes 1
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear tcuevas, Many thanks for submitting a review about our Hotel. We are glad you enjoyed your stay and we very much look forward welcoming you back. Kind Regards More

Rhondda
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights over the weekend, can find no fault with this hotel, speedy check in staff extremely efficient, double room well appointed and clean bathroom very well equipped, towels so luxurious, For a very large hotel, the breakfast was an experience in super efficiency, there was a large queue leading to the breakfast room but we waited... More

Was this review helpful? Yes 1
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear PenrhysRhondda, Thank you for your review regarding your recent stay with us. Your feedback is very valuable to us and I have shared your comments with the rest of the team. I am glad you enjoyed our English breakfast buffet, which I agree is not to be missed. Once again, thank you for staying with us. We hope to... More

londonderry
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best thing about the hotel is how convenient it is to everything! Tube station is a 1minute walk, so handy! Lovely rooms with everything you could need. We will be using this hotel for all our trips to London from now on

Was this review helpful? Yes
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear mairead84, Many thanks for submitting your review regarding our Hotel. We are definitely fortune to be located so centrally, with the tube station nearby, there are many links to the various attractions London has to offer. Once again, thank you for staying with us and for your review about our hotel. We hope to welcome you back in the... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

After a very sub standard hotel elsewhere we moved hotels to this Holiday Inn. What a welcome sight. Clean, spacious room, courteous service, and expected amenities. Staff were very accommodating. Really make our stay comfortable. Thank you

Was this review helpful? Yes
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

We are so glad you enjoyed your stay here at the Holiday Inn London – Kensington Forum and we thank you for your comments and feedback. We hope to welcome you back soon. Kind regards More

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Additional Information about Holiday Inn London Kensington Forum

Address: 97 Cromwell Road, London SW7 4DN, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn
Holiday Inn London Kensington Forum England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#278 Luxury Hotel in London #350 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 
Number of rooms
906

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn London Kensington Forum and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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