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All 1,073 London hotels

Holiday Inn London Kensington Forum

4.0 of 5 Hotel   |   97 Cromwell Road, London SW7 4DN, England (Earls Court)
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Ranked #451 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed yesterday
sandarab Alicante, Spain
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2,454 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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Alicante, Spain
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here three times now on short visits to London and each time the hotel has been great. The staff are very helpful adn efficient, the rooms are ok, clean and comfortable (the beds are amazingly comfortable), there is a decent selection of food on offer and the location is pretty good. Easy for Kensington High Street and... More

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United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is nice and clean in a good location with the tube station round the corner and Harold's a 20-30 minutes walk ( long roads). An enjoyable stay nothing to complain about rooms are comfortable usual holiday inn dimensions for London. The cafe/restaurant on the ground floor next to the reception was good but nothing special. Will stay again

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel was clean and comfortable. It seemed to be in a predominately residential neighborhood but very close to the metro and lots of restaurant options in the area. The staff was very helpful and friendly. I would recommend this for groups or families.

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear S S, We are glad you enjoyed your stay with us and we thank you for your feedback. We look forward welcoming you back when next you visit London. Kind regards More

Sheffield
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is 5 minutes walk from tube with plenty of restaurants, bars, supermarkets, etc nearby. It's a large hotel with a mixture of tourists and business people. Bedrooms are a reasonable size for a London hotel. Service is good and breakfast is the typical fare. there are some nice extra touches not usual for a Holiday Inn. It's not... More

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear AJ20-UK, Thank you for reviewing our hotel. I have shared your feedback with the team and we hope to welcome you back when next you visit London. Kind Regards More

wales
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Cannot really complain about the hotel or it's location but it is clear it's the location you are paying for. Hotel parking is hideously priced. I have stayed in equally nice london hotels for a fraction of the price. Onsight shop charges almost £2 for a bottle of water! Close proximity to the underground and a tesco extra. The pub... More

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear ambyth86, Thank you for taking the time to review our Hotel. We really do appreciate your comments and feedback. We hope to welcome you back in the future. Kind Regards More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

If you want to be in a hotel that is old and outdated come here. There is wood paneling in the hallways that is outdated; the rooms are like a shoebox, and the staff is extremely unfriendly. The only good part about this hotel is that it is right around the corner from the Tube entrance.

Was this review helpful? Yes 1
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear TexasJerseygirl7, Many thanks for taking the time to review our Hotel. We do value your feedback and your comments as it enables us to re-evaluate our standards. Thank you once again for your feedback. Kind Regards More

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
43 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Holiday Inn is conveniently located 5 minutes walk from Gloucester Road tube station. Its a busy hotel, manly with tourists not a business crowd, but the service is prompt. The rooms, typically for London, are quite small, but are clean, functional and the WiFi is good. Breakfast on the first floor is also good and buy your breakfast voucher... More

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear roryjdoyle, Thank you for reviewing our hotel. I have shared your feedback with the team and we hope to welcome you back when next you visit London. Kind Regards More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here over the New Year's holiday. It was her first trip to the UK. Knowing this, the staff put us on the top floor looking back toward the Thames. We were able to watch the fireworks over The Eye from our room, and avoid the crowds. The concierge, Alan, was phenomenal. Couldn't recommend this place... More

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Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Aaron B, It is lovely to hear great comments like yours and I am pleased to hear you enjoyed your stay. Your feedback is very valuable to us and I am certainly sharing it with our team. We hope to welcome you back when next you visit London. Kind Regards More

Shanghai, China
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed as a family for 3 nights during our visit to London. The rooms were typical Holiday Inn very functional, clean and a reasonable size for 2 people. Club lounge was nice and quiet with some nice wines and a range of soft drinks together with plentiful snacks. The breakfast there was simple but enough for the adults, the... More

Was this review helpful? Yes
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Thomas63zjg, Thank you for staying with us and for taking to the time leave us with your comments and feedback. We hope to welcome you back soon. Kind regards More

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here a few mts back very very busy hotel I really enjoyed it and will be going back. Found prices reasonable for area. Staff were plesent.Food was also nice no complaints. Also has nice traditional english tavern to side with an entrance also from hotel.

Was this review helpful? Yes
Alicia T, Guest Relations Manager at Holiday Inn London Kensington Forum, responded to this review

Dear Aidan D, Many thanks for submitting a review about our Hotel. We are glad you enjoyed your stay and we very much look forward welcoming you back. Kind Regards More

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Additional Information about Holiday Inn London Kensington Forum

Address: 97 Cromwell Road, London SW7 4DN, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London Kensington Forum 4*
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Also Known As:
Holiday Inn London Kensington Forum Hotel London
Holiday Inn Kensington Forum
London Holiday Inn
Holiday Inn London Kensington Forum England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#273 Luxury Hotel in London #364 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee. ... more   less 
Number of rooms
906

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