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Holiday Inn London Kensington Forum

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97 Cromwell Road, London SW7 4DN, England
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Holiday Inn London Kensington Forum
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3,253 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
10 reviews
4 of 5 stars Reviewed today NEW

I loved the whole experience,got lost around the building in need of me visual signs,however staff pointed us to correct place,the food amazing and loved the Vibes I would come again but in a small group as £40 a head is steep it should be cheaper for a couple.The hotel room and overall I spent way to much for one... More 

Helpful?
Thank Phyllis A G
Philadelphia, Pennsylvania
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel many times over many, many years. I would not hesitate to stay here again. It is worn and needs a major facelift and renovation. It looks the same today as it did 15 years ago. The rooms and public spaces are well maintained and clean. The staff has always been very professional and helpful.... More 

Helpful?
1 Thank TonyBur
Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel has seen its best days come and go a long time ago. In general, one gets the sense that the owner is trying to get the maximum profit out the property without reinvesting into its future. Specifically, the rooms and hallways are in desperate need of a refurbishment, the bathrooms are tiny, the water pressure and temperature (hot... More 

Helpful?
1 Thank Marco A
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel. We value your comments and your feedback, rest assured we do take them very seriously. This enables us to monitor our standards and indeed improve our service to you. Kind Regards More 

Melbourne, Australia
Level Contributor
141 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for a couple of weeks (business) and it all worked reasonable well. Bed was great and room was fine, clean and large enough. Desk for working in the room was pretty useless though. The standard WiFi was pathetically slow most of the time. The food in the lobby restaurant is pretty basic (and is also the room... More 

Helpful?
1 Thank StuieG
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel. Your comments and your feedback help us improve, and help us to continually provide the best guest experience possible. We look forward to your return visit. With Kind Regards More 

Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was impressed by what probably advertises itself as one of the more budget hotels in London - It actuallly beat a 4 star hotel I stayed in the other week for the presence of both coffee making facilities in the room AND a nice cafe in the lobby!! Very well presented hotel, just behind the station makes it a... More 

Helpful?
1 Thank laura B
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

It was a pleasure to have you as our guest. Thank you so much for your review and for your very kind words! We hope to welcome you back. Kind Regards More 

Edinburgh, United Kingdom
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is probably what I expected from a hotel at this price point in central London. We booked an executive room, not too sure what was executive about it, but we did get access into the lounge - which we never used because the times weren't great. The room was small, but that's ok, we didn't spend a lot of... More 

Helpful?
2 Thank LSPAberdeen_Scotland
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

So glad you enjoyed your stay and you found the location convenient for all tourist attractions. We appreciate you taking the time to post a review. We hope to see you again very soon. Kind Regards More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The Bar staff were rude and charge you for drinks not ordered,think the management should have trained them better, we will never enter this dump again, the smell of people's smoke coming from outside made the place smell awful, and I think the two sofas they have are designed to make your loose change fall out your pocket,maybe they don't... More 

Helpful?
4 Thank George H
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Tavern Pub. It is our goal to consistently ensure our facilities and service are superior. I am sorry to hear you did not enjoy your visit to the Tavern Pub and encountered several shortcomings. I appreciate your observations and comments, and please do feel free to contact me directly via email... More 

Yokohama, Japan
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room is not so big, but very clean, and they have hair dryer, free wifi, breakfast (buffet). There are some restaurants, shops like TESCO, etc, so it's very convenient. Also Glouncester Road station (Yellow/Navy/Red) is 5 min walk from the hotel.

Helpful?
1 Thank hakiko_5
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

We would like to take this opportunity to thank you for choosing to stay at The Holiday Inn Kensington Forum and for taking the time to share your comments on TripAdvisor. We hope to welcome you back very soon. More 

Maastricht, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a big, busy hotel, extremely popular with tourists and aircrews. It is just a few minutes walk from Gloucester Rd underground station, and therefore just 20 minutes from most central London attractions and around 1hr from Heathrow. The standard rooms are a little tired now, having been renovated many years ago, it has all the amenities one would... More 

Helpful?
2 Thank cpawley
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for taking the time to review our Hotel, we do value your comments and your feedback. We hope to welcome you back very soon! Kind Regards Renee More 

ft. lauderdale, florida
Level Contributor
103 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great location but very tiny rooms and terrible water pressure in bathrooms. Beds a wee hard but luckily we are out and about all day so not in room much. Concierge and staff very helpful. Near the underground so very convenient to a lot of sites and points of interest.

Helpful?
1 Thank flybysts
James G, Manager at Holiday Inn London Kensington Forum, responded to this review

Thank you for choosing to stay with us and thank you for your comments and feedback, they help us improve, so that we can continually provide the best guest experience possible. We hope to welcome you back again. With Kind Regards More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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