Finishing off a 10 day stay at this lovely property. I have nothing but positive comments. We were with a group for the first 8 days and then extended our stay. The breakfast is excellent. Our room was one of the newly remodeled lower floor rooms. It is modern with clean simple decor. Some of our group stayed in the... More

We worked with the hotel staff to coordinate several complex details of our visit and they pulled it off flawlessly. The staff was excellent from the front entrance and reception through housekeeping.They were respectful of our schedule, daily needs, and checked often to be certain we were comfortable. The property is well-maintained, rooms are spaciousness, quiet and " green". The... More

Firstly I would say that I couldn't falt any of the staff I dealt with - all helpful, efficient an polite. I definitely wouldn't stay here again, however. Generally the rooms were a bit tired but the main problem was the HEAT. This was a warm day for London in early May, 21 degrees and my first room, on the... More

Arriving at Gloucester Road tube station the hotel is only one block walk away (turn right out of the Tube, walk to the next block you'll see Nandos and Cafe Nero, turn right and the hotel is on the left opposite the Grosvenor Casino). On entering the hotel the lobby is large and welcoming with a few complimentory light refreshments... More

Stayed in one of the new rooms. The rooms are spacious, clean and comfortable. The staff is very friendly and helpful. The hotel is 5 minutes from the Tube station. Great value for money. I would highly recommend this hotel.

One of the best hotels I have ever stayed. Very good located, rooms are quiet and nice and its staff is really good. I would definitely go again if I had the chance. Regards to Jordi, a boy who helped me a lot during my stay in the hotel.

Recently in London on Family Vacation. I have no complaint about the room; it was as represented, clean and the price was right. However, on the first day, we left some small cosmetic items on the desk and they were gone when we returned. We are 100% they were there when we left, so we asked the management to check... More

We decided to spend our 3 night get away here, due to the convenient location. Unfortunately it turned out not to be the restful stay we had hoped for. The bedrooms had white walls, bright lighting and laminate floors. It felt like a dentists surgery.

We stayed one night at this hotel. Our room was full of damaged furniture-table and desk covered with scratches and large water stains. The bed springs sat on the floor,exposed with torn fabric edges. The floral headboard fabric was stained. We had dinner in the hotel dining room. There were only two other parties (3 people) in the dining room... More