I am getting more and more impressed with the NH hotel chain. They have dedicated staff and good properties. There are however many little irritating things that are preventing the stay to be great. Room 337 + Efficient staff at check-in ***** + Big roomy room ***** (for London) + Bathrobes, slippers... ***** + Clean room and bathroom ***** +... more

We spent one night here as we were passing through London. I got the room at a very good rate through Priceline and we were extremely pleased with it. The rooms are larger than many in central London, immaculately clean, and the decor and amenities were very nice. The style is Edwardian I would say, with big floral fabrics and... more

Love this hotel. I stumbled upon it on hotelclub's website, and then saw tripadvisor's review was good, so decided to go for it. It's a lovely hotel. We got a very reasonable rate. The hotel is located one block off Glourster Road Tube stattion, so for those that are using the Heathrow airport, this is very handy, as it's on... more

This is my 7th trip to London in the last 8 years and I must say that this is the best hotel I have stayed in for a weekend trip so far. HUGE spacious room (I booked a room with 2 single bed as as I traveled with my mom), everything was clean and in order. The rooms and bathrooms... more

Stayed at the hotel as part of a larger group tour. Main floor lobby is nicely renovated and air conditioned, but the rooms and hallways are a bit dated and not as well air conditioned for our liking. Our room faced a nice, quiet courtyard. Breakfast was great, and the location was even better...really a great selling point if you're... more

We stayed here for three nights before our British Isles cruise. The location is simply the best! The Underground is only a block away - Gloucester Road Tube stop. Three lines are available here: Picadilly, District and Circle. Service was great. We were able to check in early which was appreciated since we arrived around 10am. Breakfast was self-serve and... more

I paid in advance for the booking yet on arrival was asked to pay again. A small inconvenience which was quickly sorted out but did mean our stay started out on a negative point. Rooms were clean, well lit and beds were comfy. The decor of the rooms was a little outdated for my likeing but perfect for those who... more

The check-in staff member was very friendly, efficient and even upgraded my room to a King. The room was a little "chintzy" with floral wallpaper and antique furniture but surprisingly huge. The bed was a little uncomfortable. They give you the option to swap your pillows to ones that suit you better....firm, soft, neck support etc. Check out was very... more

Very comfortable stay. The staff were very friendly and always willing to help. Rooms are spacious. Overall great value for money and I would highly recommend it. more