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Hilton London Olympia

Hotel website
380 Kensington High Street, London W14 8NL, England
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Hilton London Olympia
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Hilton London Olympia
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1,185 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at Hilton Olympia Kensington prior to and following our European tour and were pleasantly surprised as I had read another review saying the hotel needed a makeover however this hotel has been tastefully refurbished. Our rooms were spotless & included all necessary facilities, comfy bed decent pillows, free wifi and ATM in lobby area. The food in the... More 

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Northampton, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very functional, exact standard for Hilton. Food in the hotel restaurant was fantastic for money. Had the 2 courses for £20, included a glass wine (not amazing but drinkable), but the food itself was absolutely delicious! Try to avoid rooms overlooking the railway line as the heavy freight trains head through from 3.30am!

Review collected in partnership with Hilton Hotels & Resorts

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Yorkshire
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Arrived to attend an exhibition at Olympia. Check-in was functional and quick and I soon found myself in my first room. The musky smell on opening the door to the room was overpowering. I immediately went back down to reception and they arranged another room without really an apology. The second room still had a musky sort of smell but... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We got a pretty good deal on last minute for a Friday night and although it is not exactly central or very close to the tube station, it was more than good for us. The hotel looks nice and we got a quite big room(416). Loved the bed and the curtains did their job in the morning. We found the... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

OK first the positives... 1. location 2. breakfast was OK 3. bed was comfortable Now the negatives... First room I was given reeked of a musky smell - complained and they said they'd send someone up to the room - then went to run a bath and found several hairs stuck to the bath - also found lots of dust... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I got this booking in an excellent deal for a 4 night stay as a 'top secret' hotel on a popular booking website. Was a bit concerned when I read some of the recent reviews on here. I can see where they were coming from, but my stay was largely pleasant. I found the décor and decoration of the room... More 

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel through Lastminute.com for their top secret hotel as I needed a cheap place to stay in central London and I was not disappointed. I knew the hotel was in Kensington which suited my travel needs and booking through last minute made the stay a lot cheaper than booking through the hotel. I stayed in a large room... More 

Was this review helpful? Yes 1
upland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice and clean...excellent breakfast, excellent dinner. We had to tell the chef how good it was. The staff was attentive and went out of their way at every level. We didn't like the 4 block walk to the Big Bus, but the city busses were very close. Nice hotel.

Review collected in partnership with Hilton Hotels & Resorts

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I am delighted that you enjoyed the stay and that the team looked after you. I am pleased the hotel, food and surrounding area all met with your approval We look forward to welcoming you back very soon More 

Darlington, England
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I visited the Ideal Home Exhibition nearby and opted to stay here for one night. We were greeted well, checked in fast, upgraded room was offered and well received as we are Hilton Honours card holders, and the overall stay was very pleasant. I didn't experience anything negative about the hotel apart from the terribly slow WiFi... More 

Was this review helpful? Yes
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your feedback We are pleased that you enjoyed the stay and that you will return in the near future. I apologise if the Wi-Fi was problematic and will share your comments with the Service provider We look forward to welcoming you back next year More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel mainly for the price and location. I was pleasantly surprised! Check in was informative and despite arriving three hours before check in, we were given a room. The room and bathroom are both a good size, and both were clean with good facilities . We were given a room facing the road but the noise didn't... More 

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I was delighted to read that you had a memorable stay and that the team made you feel welcome and looked after. We have shared your comments and thoughts with the teams and I am pleased that you enjoyed the breakfast on offer. Please accept my apologies that the TV did not work, I am sorry we did not have... More 

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