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All 1,073 London hotels

Hilton London Olympia

4.0 of 5 Hotel   |   380 Kensington High Street, London W14 8NL, England
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839 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Bergen, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed here for three nights. It had a big and spacious room, but the bathroom was drafted and needed som upgrading badly. After a shower the entire bathroom floor was floated. But the worst thing was the noise from the street. I thought it would be better, but it didn't. Every day and night was noisy... More

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Exeter, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

If you want to stay near the big exhibition centres in West London (eg Earl's Court, Olympia etc ) this hotel is in a good spot. I enjoyed walking around the Earl's Court and West Kensington streets. Lots of nice places to eat, a few characterful pubs too. Easy access to underground transport if you don't mind a 10 minute... More

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Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Okay so the place needs a bit of a refit, but who cares. The location is excellent being in a quieter area of the capital with easy access to its beautiful parks and only a tube journey to its sights. I was in a single room which was well designed and importantly clean. Breakfast is a buffet style with plenty... More

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London, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently held an afternoon tea at Hilton London Olympia to celebrate our engagement. With approx. 50 guests, we wanted to be absolutely sure everything was excellent. Fabrizio and the team at the hotel ensured our event went absolutely to plan. It was a superb event, and a perfect venue. The food is still being talked about now - for... More

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We were delighted to welcome you to the Hotel to celebrate such a special occasion and I was pleased to read that the team looked after you and your family and friends making the occasion more memorable. I have shared your comments and feedback with the team and tasked the respective Managers to ensure that we acknowledge the roles both... More

Ramsbottom, United Kingdom
Top Contributor
100 reviews 100 reviews
45 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel sits between poor and average in my opinion, as a Diamond member and a regular visitor to Hilton's in London this was my first visit to this hotel. Getting there is not the easiest thing in the world, its about a 20 minute walk from the nearest 'open' tube station, don't be fooled by the one very close,... More

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and for sharing your review. I apologise that on this occasion we were unable to meet your expectations and that as a Hilton Honours Diamond member you feel the service you experienced was lacking. Your feedback is value to us and certainly helps us to monitor and improve our customer... More

Ashburn, Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here to work a trade show at the Olympia conference center. VERY convenient to the conference center. We tacked on 2 days to do some sightseeing and it was less conveniently located for sightseeing but not bad. EXCELLENT service from the hotel concierge, not so pleasant at the front desk. Common areas of the hotel were not air conditioned... More

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We apologise that on this occasion you felt that we did not live up to your expectations. Your feedback is value to us and certainly helps us to monitor and improve our customer services. Please do note that we have a manager on duty 24/7 and they are at hand to ensure that all guest issues are dealt with and... More

Lincoln, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in this hotel for an event at earls court the hotel is about a 10 min walk to earls court so it is ideal hotel for the venue the room was spotless clean with a massive bed in the room plus with the added bonus of air conditioning I would use this hotel again for the next time... More

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I was delighted to read that you found the experience and stay to be Excellent and have shared your sentiments with the teams. We look forward to welcoming you back in the very near future and thank you for taking the time to write to us. More

Wiltshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great customer service, high level of cleanliness. I booked this directly from the Hilton website and got the summer deal which offered good value for money. The hotel is well located, not too far from the shops in Kensington High street, but a bit of a walk to nearest tube. Breakfast not included (and very expensive), but there are good... More

Review collected in partnership with Hilton Hotels & Resorts

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We are delighted that you enjoyed the stay and that the team looked after you well. Breakfast could be booked prior to your arrival or alternatively you could purchase a breakfast voucher at reception that will include full access to both English and Continental breakfast Thank you for taking the time to write and share your experience More

Bedworth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights in July for an event at Earls Court and had mixed opinions about the hotel. Arrival - The hotel is a 10-15 minute walk from the High Street Kensington Tube station which we did not mind and is quite easy to find (I believe there is another station closer but trains do not run regularly).... More

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your feedback on your recent stay. I was happy to read that you enjoyed the location but concerned that you felt the service was lacking. Please accept my apologies if we made you feel less valued, we will be addressing you concerns with the team and Departmental Head.... More

Carmarthen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location was a bit tricky , which I wasn't aware of when I booked, sporadic tube running - wasn't really sure how frequent Didn't try the restaurant Gym was small but fine, good modern aerobic equipment - free water and towels. General room décor was dated, bit tired - but the bed was good Shower over bath, bit tired -... More

Was this review helpful? Yes
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I was concerned to read that you felt your stay did not meet your expectations and that you did not enjoy your stay. Please accept our sincere apology for failing to make your stay a memorable one Thank you for writing to us More

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Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Olympia 4*
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#326 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 
Number of rooms
405

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