We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton London Olympia

4.0 of 5 380 Kensington High Street, London W14 8NL, England
Hotel website
Special Offer
Book Early & Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton London Olympia
Professional photos View all
Browse nearby
Hilton London Olympia
Write a Review

1,110 reviews from our community

Traveler rating
    166
    383
    349
    140
    72
See reviews for
132
318
51
396
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1110)
  • Mar-May only
    (256)
  • Jun-Aug only
    (304)
  • Sep-Nov only
    (307)
  • Dec-Feb only
    (243)
All months
Aachen, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars NEW

The hotel is alright, although it is not the newest anymore. The rooms are clean and the staff are friendly. The location is quite convenient for shopping on Kensington High Street, but it takes a while to get to places such as Oxford Street or Covent Garden.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Had a wonderful meal at Society Restaurant. Excellent service from Andrea Fabrizio Paglialonga and Gabriel Condescu!!! The location is great, only a short walk to nearby restaurants and shops. The breakfast is well laid out with good options. The bar is cozy and the staff are pleasant.

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Prices are ok (for London), front of house and bar are nice, the outside of the building is fugly, the rooms are average, beds are comfortable, ask for a room at the back as the road noise is loud otherwise. Unless you can get a deal, or you're exhibiting at Olympia, bearing in mind the venue has a train station,... More 

Was this review helpful? Yes
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your review. I was pleased to read that you found the location favourable and that the hotel met with your needs. Apologies if the façade was not met with the same excitement More 

Market Harborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This is the first time I have stayed at this particular hotel and I must admit it did not reach my expectations of a Hilton Hotel. Whilst the staff we friendly and approachable, the facilities were poor. Our evening meal in the restaurant was probably the worst I have experienced in a branded hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is situated in a nice area of London. It sits on a main road but has leafy and quiet side streets. There is a Costa Coffee underneath, with restaurants, pubs and 'metro' convenience stores nearby. The hotel has a nice foyer with areas to grab a drink and relax. The dinning area and bar is on the first floor,... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We are delighted that your stay met with your expectations and that you had an enjoyable visit. I'm pleased to see that the room, the location, amenities and outlets on offer enhanced your stay and that you found the commute in and around London from the Hotel a easy and pleasant experience. Thank you for taking the time to write... More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I had some trepidation after booking, having read some of the reviews here. However I found this hotel to be excellent. Decent room size for London, very lovely, properly hot powerful shower, very clean, reasonable decor, staff very helpful. I noticed that some people are claiming the rooms are dated, perhaps they've been refurbishing a floor at a time? We... More 

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I was delighted to read that we were able to allay your fear and trepidation and that you had a pleasant stay with us . Thank you for the comments you shared regarding the décor and duvets these have been passed on the team . We look forward to welcoming you back in the very near future More 

Portugal
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel gives me mixed feelings! The first impression of the reception and room is nice but during the stay you start realizing the hotel is dated. Windows not closing properly, heating not working as it should, old bathtub... staff is not very responsive to this type of complaints but in the end, for 3 nights, I could live with... More 

Was this review helpful? Yes
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for your comments and for the approval of the club sandwich I am pleased we passed the test . I am sorry if you felt that the team did not respond and resolve your problems during the stay and I have asked them to address the issues with all our staff. We have a manager on duty 24/7... More 

Worcester, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently on business. The receptionist was warm, welcoming and friendly. A great first impression. The room was nicely decorated and very comfortable. I slept very well. There was some road noise but my ear plugs soon sorted that out and I slept very well. The bathroom was nice and very clean. The bar area is very good... More 

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your experience I am pleased that you enjoyed the stay and that from check in to check out you had a pleasant experience I have passed on your feedback to all the team and we look forward to welcoming you back very soon More 

Bournemouth, England, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Thus far on our travels we've never stated in a UK Hilton only US however if this is the standard across the board then I won't be in future! We arrived around 10pm to one member of staff at reception and after a long journey had to wait to be checked in. In other London hotels we've had the choice... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Top Contributor
205 reviews 205 reviews
43 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 1 week ago

I was staying here yet again for another event at Olympia. Check-in was fast and uneventful and I wasn't forced to give a credit card to guarantee extras but was able to opt to pay as I go which I prefer. The room wasn't huge but it was fine. Again, nice furnishings and decent air-con with a nice bed and... More 

Was this review helpful? Yes 2
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We were delighted to welcome you back this year and I was very pleased to read that you had a more pleasant stay this time. We have made improvements to the Breakfast and we would certainly recommend it for your next visit Thank you for taking the time to write to us we look forward to seeing you next year More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton London Olympia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, HotelTravel.com, LondonMarketing.com, Despegar.com, Agoda, Hotwire, Priceline, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Hilton London Olympia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England
Hotel Style:
#338 Luxury Hotel in London

221 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (161)
Viewed
Bathroom (28)
Viewed
Room/suite (55)
Viewed
Dining (8)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (1)
Viewed
View from room (9)
Viewed
Business center/function rooms (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (8)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay