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Hilton London Olympia

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380 Kensington High Street, London W14 8NL, England
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Hilton London Olympia
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Hilton London Olympia
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1,228 reviews from our community

Traveler rating
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    374
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    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

London was the first stop in our tour of Europe. We thoroughly enjoyed staying in your hotel. The restaurant and bar staff provided excellent service and the restaurant supervisor Andrea Vinciati was particularly helpful and considerate. We will remember that special dinner for the rest of our lives.

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Santiago, Chile
1 review
1 of 5 stars Reviewed yesterday NEW

I wont return to this hotel ever. I still cant believe that a chain like Hilton can offer such terrible service. Rude staff that didnt offer any solution to the problem that they made with my reservation.

Review collected in partnership with Hilton Hotels & Resorts

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Travelers are raving about these London hotels

1 review
4 of 5 stars Reviewed yesterday NEW

Apart from there being very little space for the two large suitcases that we had with us, the room was comfortable, quiet and well appointed. The hotel was recommended by Trafalgar Tours and was used for arrival in London from Melbourne as well as a stopping off place for our return from our European Tour.

Review collected in partnership with Hilton Hotels & Resorts

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hilton Olympia is a hotel that was sent from heaven! My room was cozy, beautiful and it had a T.V. Me and my family watched Karate Kid on it. My patience for my meals were small because they were so DELICIOUS! We even tipped the waiter for his kind service. Outside the hotel was a train station and a Morrisons... More 

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your experience. I am delighted to read that you enjoyed the stay that and that the food met with your expectations and that the team looked after you during your stay We look forward to welcoming you back very soon More 

Cuba, Missouri
Top Contributor
71 reviews 71 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This motel is definitely customer service oriented and has a great breakfast buffet. However, you do not want to be staying at this motel on a Saturday night, especially when your motel room faces the street. There were motorcycle races going on until about 3:00 a.m. We were shocked. It is such a busy street during the day and we... More 

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I am glad that you enjoyed the stay and that the Hotel met with your expectations on this occasion. I am sorry if you find the Hotel and London busy and a bit nosey during weekend and we appreciate you taking the time to write to us We will investigate the incident you mentioned and share the information with the... More 

Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel staff we're excellent, service great, food was very good and well priced for London. We had a double deluxe room which without doubt was the narrowest room I have ever stayed in but the bed was very big and so comfortable. For a really good bar meal try the burger it was very tasty and very well presented.... More 

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We were delighted to read that you enjoyed the stay and that the food and service in particular were the highlights of the stay . Thank you for taking the time to write to us and share you experience, we look forward to welcoming you back again very soon More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

HLO is located 300m away from the Kensington Olympia Station, which has London Underground, London Overground as well as the National Rail services. This means your connectivity is superb. 200m away is YAS, an Iranian restaurant that opens till 4am. Hotel has a good breakfast buffet too, and service from the staff are always excellent.

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us . I was pleased to read that you enjoyed the stay and that the service and hotel met with your expectations Thank you for the handy tip regarding the local amenities We look forward to welcoming you back soon More 

St. Albans, United Kingdom
Top Contributor
60 reviews 60 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for one Saturday night as we had gotten a secret hotel deal which was very reasonably priced. The hotel itself was in a good location, a short walk from the station, and with shops and restaurants nearby. We were upgraded to a slightly better room, which was lovely. The room had everything you would need, and beds... More 

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I am pleased to read that you enjoyed the stay and that our location and Hotel met with your needs and you were not disappointed. Thank you for taking the time to write to us and share your experience More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Went to see a show Theatre Royal Drury Lane and its quite a way away ,couldnt fault the hotel though we even found a lovely little pub tucked away down a side street .Walking distance from Kensington Olympia station .

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

We were pleased that your stay with us was a pleasant one and that you managed to explore the local area on your stay . The hotel is well connected via bus and tube and I am pleased that you found the commute reasonable Thank you for writing to us More 

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

This is a slightly older property. A little tired around the edges. The staff was absolutely Hilton quality. They wanted you to have a great experience. The food in the hotel was excellent. Serves were attentive and helpful. The concierge staff gave great recommendations and new the area. No free wifi in rooms. The location on the bus route made... More 

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RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

I am pleased that your stay was a pleasant one and that the team made the stay a memorable and service orientated one please accept my apologies if the room and décor was not to taste . We are constantly refurbishing and take all feedback from our guests on board Thank you for taking the time to write to us More 

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