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All 1,073 London hotels

Hilton London Olympia

4.0 of 5 Hotel   |   380 Kensington High Street, London W14 8NL, England
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Ranked #593 of 1,073 hotels in London
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882 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed here for past 6 weeks and have many more to go on business. Some rooms are great others are good, the air con system needs a overhaul, I have stayed in 4 different rooms and had many problems with it not being cold air, coming on on it's own, room too hot, room too cold. Ended up with a... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

The Hilton (London Olympia) was the hotel that was part of a stag weekend package. Out of the 18 strong stag party not one person had a single bad word to say about their stay! Excellent location, modern appearence, comfy beds, great bathrooms but most importantly a fantastic breakfast the morning after!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for six nights. The hotel and room is clean and modern. The staff is very, very friendly and helpful. Each member I encountered was very willing to go out of his or her way to help. The room is on the small side but it is clean and comfortable. The bed was comfortable. The sitting area is adequate. The... More

Was this review helpful? Yes 1
northamptonshire, england
Top Contributor
73 reviews 73 reviews
45 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A Kensington hotel for the summer rate of £106 can't be bad. As long as you don't expect to be blown away by the decor this is a good, no nonsense hotel. Our room as small, but it was fine. We managed to be granted access to the Executive Lounge which a happy little bonus. Wine, beer, spirits served from... More

Was this review helpful? Yes 1
Hertford, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night with my husband, very nice staff, room was clean, huge bed, tube station is a trek but you can pop on a bus straight out of the entrance of the tube station and stop right outside of the hotel, so all good. breakfast was included in our package which was very nice and plenty of... More

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BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to share your comments about the hotel. Please accept my apologies that your order was not taken at your table in the bar and your drinks delivered, which is our normal standard of service. Your valable feedback will certainly help us to improve the consistency of our service standards for the future. We do... More

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My Mum and I stayed at the Olympia for 2 nights and were very pleased to be upgraded as part of our stay which gave us access to the Exec Lounge. All staff were very helpful and polite and the hotel is is a great location for many attractions - we were there to see the Proms so were relativley... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to share your lovely comments about the hotel and your great experience. We look forward to welcoming you back on your next visit to London. More

Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed there for a couple nights on a business trip earlier this month. Me and some friends from work were exhibiting our fashion brand at Pure London fair. It was an amazing experience. The hotel was based in the best place ever, and the staff were just incredible. We were on the other side of the world and no... More

Was this review helpful? Yes 1
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for choosing to stay with us during your recent visit to Pure London. I was happy to read that you found your stay to be exceptional and the service you received from Cristina and the team excellent. We look forward to welcoming you back for next years event. More

Berlin, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After reading the reviews on tripadvisor I was a bit skeptical about staying here. However everything was great; large rooms (for London!), comfortable beds and a clean room. It was a 10-15 minute walk to the underground stations but there were three lines to choose from. For those with mobility issues there were several buses that left from the front... More

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for posting your lovely comments on Tripadvisor and sharing your positve experience of the facilities and service we have to offer. We look forward to welcoming you back on your next visit to London. More

Kettering, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Handy to the Beer Festival we were wanting a base to get to Olympia easily . We were soon very impressed with the level of personal service from all staff at such a busy hotel - nothing was too much trouble, all staff were smiling , and the very busy breakfast buffet was an exercise in how it should be... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to share your feedback. I was plased to read that you found your stay excellent and the service you eceived from our team to be exceptional, we look forward to welcoming you back in the future. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

But the Hilton Olympia was the worst experience in many years of travelling. Tiny, outdated room very noisy all night because of aircon systems. Had to call maintenance engineer to get TV working. Hugely expensive add-ons including £3.95 for a small bottle of water in the room, £15 for one day internet access (which in consequence we did not use)... More

Was this review helpful? Yes 2
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Please accept my apologies and thankyou for taking the time to provide us with such valuable feedback. This will certainly help us monitor and improve our facilities for the future. I do hope you will give us another opportunity in the future to show you our true service standards. More

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Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Olympia 4*
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#330 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 
Number of rooms
405

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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