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Hilton London Olympia

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380 Kensington High Street, London W14 8NL, England
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1 room 1 guest
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Hilton London Olympia
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1,369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived at around 4pm on a Tuesday afternoon. Waited nearly half an hour standing at the desk waiting to be checked in and it wasn't even busy, there was one man in front of me in the queue. The rooms are nice. Huge rooms for London. Bathroom needs a refurb it's a little shabby. Don't expect a nice view from... More 

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London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked a twin room for a 2 night stay and it was very convenient for public transport. Easy to get to from Kensington Olympia overground station, which is round the corner from the hotel. The bus stop is outside the hotel entrance , so it was easy to get around. Was disappointed with the room I was given as... More 

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United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked 2 twin rooms for our stay in london, this hotel is so convenient as only a 5 minute walk out of the station. The only thing is there's a lack of restaurants nearby if you want to go out for dinner, we ended up in Pizza Express. The room size was ok, slightly smaller than expected, we was also... More 

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Bracknell, United Kingdom
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a very pleasant stay here while we were volunteering at the Great British Beer Festival. It is extremely handy for attending Olympia and with the bus stops very close to the hotel the centre of London is within easy reach. The hotel reception was very well manned with polite and helpful staff. The check-in was done very quickly... More 

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Liverpool, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for 2 nights in July 2015, whilst the staff and executive level are acceptable the hotel in general is in need of a refurb. Rooms are not ideal for Hilton standards however rates are acceptable for London. If hotel had full refurb would stay again but as it stands would not book there again.

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This will summarise the main points you need to know about the Hilton London Olympia hotel . The overall hotel is dated . We ordered room service when we arrived on Tuesday and we are still waiting for it (We are back home now) . The toilet slightly overflowed at the side after flushing (which was fixed) The shower is... More 

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Melbourne, Australia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an older hotel, the decor is 70s, with a retro feel to it. The room was spacious, clean, with lovely toiletries. The restaurant and bar were very nice and we ate a delicious meal in both. The front desk gave us a voucher for the restaurant, £20 each for two courses and a glass of wine, which was... More 

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New Delhi, India
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel's good and has good connectivity if you want to use the tube. A walk to Earl's Court is only about 15 minutes. The size of the room was really small considering that it was a super deluxe category. The rooms are clean and are otherwise quite basic. Breakfast is quite good considering European standards except... More 

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BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your review. I was very happy to read that you found the accommodation, breakfast and location favourable and that you found commuting from the Hotel to central London easy and reliable. Please accept my apologies if breakfast busier than normal during your stay . We look forwards to... More 

Birmingham, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms were not available at 3pm given one at 3.15 and told to come back to get the second we paid for well in advance and when we did it still wasn't available till 4.15. Informed the receptionist rooms were still not clean which she was clearly annoyed about even though when I checked the on-line check in availability the... More 

Was this review helpful? Yes 2
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always concerning to read that our guests did not fully enjoy the stay and that we did not meet your expectations on this occasion. We are constantly refurbishing the property to ensure it meets with the expectations of our guests and I apologise if you felt the property is dated I have a tasked the Engineering team to... More 

London
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked through a 3rd party agent as a top secret hotel for our anniversary. We arrived at 2pm (check in is 3pm) and was told to come back after 3 as they were planning something special for our anniversary. We came back at 3.30 and was told the room still wasn't available and was given 2 complimentary drink vouchers... More 

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I was delighted to read that you had a memorable stay and that the team made you feel welcome especially on this special occasion. I am pleased to read that the location also met with your needs and that you found commuting from the Hotel to central London easy and reliable. We look forward to welcoming you back in the... More 

Hotel Review Summarization

What travelers say

  • Very good(18)
  • Tube station(17)
  • Kensington High street(10)
  • Air conditioning(6)
  • Earls court(6)
  • Hotel staff(4)
  • Breakfast buffet(3)
  • Bus stop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (29)
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Bathroom (8)
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Other (30)
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