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All 1,073 London hotels

Hilton London Olympia

4.0 of 5 Hotel   |   380 Kensington High Street, London W14 8NL, England
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Ranked #584 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
moodyb Maidstone, United Kingdom
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893 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Maidstone, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I decided to spend a night here with my partner to coincide with a concert at The Hammersmith Apollo. The location worked well for this purpose as it's only a mile walk form the concert venue. I managed to secure a decent price for the room too, which was a bonus. Arriving by car, we opted to use the hotel... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

"Overall the hotel is clean, tidy and staff seemed friendly but the first room I got on the 5th floor was very very small and boiling hot! I complained and got moved to a much nicer, larger, cooler room on the 4th floor which I was very happy with. The gym is small but very nice with complimentary towels and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I'm a flight crewmember and there are many flight crews that stay here..... something that makes this hotel really special is the kindness and the warmth of the staff..... Tonight I had exceptional service in the upstairs lounge from a wonderful staff member named Gianna... A Beautiful smile ..with a "heart" for great service .....I believe she said she was... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Olympia is set on the leafy Kensington High Street about a twenty minute Tube journey from the centre of London. Check in was quick and easy. The hotel’s staff are second to none and nothing seemed too much of an effort for them. Due to a delayed flight, I didn’t leave the hotel until gone 1pm yet, on... More

Was this review helpful? Yes 2
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here overnight for Secret Cinema event. Hotel very clean,pleasant surroundings ,lovely area nest to breakfast area,clean,fresh,rooms .Helpful & friendly staff.There was a huge selection of items for breakfast . Lift access for the restuarant ( stairs up to it quite steep) was available for less able individuals. Everything seemed to run like clockwork with quiet efficiency .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Knutsford, Cheshire
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here in mid-June for three nights and could not fault the hotel at all in every respect. Reception Staff very polite and friendly, staff in the Exec Lounge were very efficient and wanted to make our stay as memorable as possible. Our room was an upgrade ( we are Diamond members ) to Exec type... More

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Seattle, Washington
Contributor
12 reviews 12 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 1 week ago

Gross, unclean, uncomfortable. The bed was very hard and the springs creaked because the mattress was so old. Surprised that the Hilton's allow their name on this old place. It's dated inside and out. Tear this place down and put up a new clean and classy Hilton.

Was this review helpful? Yes 2
krokstadelva,norway
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

You have to change a few times before you get to central London. Takes about 40 minutes. It cost £ 5 a day for wi-fi in room. But it cost nothing if you go to any coffe shops, shopping senter etc. in town

Review collected in partnership with Hilton Hotels & Resorts

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Teesside
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Liked this hotel- swift check in, friendly staff, modern decent sized bedroom (by London standards). High floor room allocated as requested when making the booking. Breakfast quality was good but lacked choice. Located approx 15mins walk from High Street Kensington tube, not the best of stations for direct or frequent services to the city. The bus stop outside the hotel... More

Was this review helpful? Yes 2
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your comments and feedback. I am pleased to read that you enjoyed the stay and that you found the hotel met with your expectations. Thank you for the comments on breakfast I will share these with my team. I noted your concerns on the location of the Hotel... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for past 6 weeks and have many more to go on business. Some rooms are great others are good, the air con system needs a overhaul, I have stayed in 4 different rooms and had many problems with it not being cold air, coming on on it's own, room too hot, room too cold. Ended up with a... More

Was this review helpful? Yes 1
RiaanStiglingh, Director of Operations at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and share your experience. Please accept my apologies for the problems that you encountered during your stay your feedback will certainly help us monitor and improve our facilities for the future. I was pleased to read that you found your stay excellent and the service you received from our team... More

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Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Olympia 4*
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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Hotel Style
#328 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 
Number of rooms
405

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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