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Hilton London Olympia

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380 Kensington High Street, London W14 8NL, England
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Hilton London Olympia
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1,333 Reviews from our TripAdvisor Community

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Traveler rating
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    468
    408
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    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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English first
  • All months
    (1333)
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    (382)
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    (398)
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Denmark
Level Contributor
64 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had one night at the Hilton Olympia in connection with the London Film and Comic Con 2015. The con ended on a Sunday, and my stay was from Sunday to Monday, so I got a very low rate, whereas I noticed the rate of the rest of the weekend was pretty steep. The lobby area looks nice, but it's... More 

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Bridgetown, Barbados
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This place is discusting!! They are listed as a four star. I'm not sure who is actually rating some of these hotels, but this is tired and needs so much work. The rooms are so small and the bed was lumpy. We walked in and stayed long enough to book a room somewhere else. I wouldn't stay there if I... More 

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Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I really have no idea what the bad reviews of this hotel are all about. Clearly you are there to see the country not stay in your room staring at 4 walls. Anyway, ok so the hotel needs some refurb and a good paint job. Rooms where very clean, did not hear much noise, breakfast was excellent, location was excellent... More 

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England, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A comfortable hotel with a corporate atmosphere to be expected for the Hilton group. The double room was comfortable; the only issue was an inadequate shower curtain which meant the bathroom floor got very wet. Avoid meddling with the mini-bar, as moving any of the ‘goodies’ automatically charges your account (and the prices are eye watering)! Location is great with... More 

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Philadelphia, Pennsylvania
5 of 5 stars Reviewed 3 days ago NEW

I think the hotel makes it seem like the train stations are a lot closer than they really are to the hotel. It was a bit of a walk at night to get back to the hotel. I found the breakfast to be very good, one of the best we had while in Europe! A younger man, probably in his... More 

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Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The outside of the hotel is a bit drab looking but the inside is modern and clean. The junior suite was really nice - big and clean, although the bathroom was a little dated and the bed was as squeaky as anything! Squeeked every time you moved a muscle. Quite noisy as well - some double glazing or better sealants... More 

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BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Your feedback certainly helps us to monitor and improve our customer services for the future and we thank you for taking the time to write to us I am pleased that you found the Level of service met with your expectations and we look forward to welcoming you back in the near future More 

Basingstoke, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for two nights from the 17-19 July 2015 for a convention. The check in was smooth and efficient and no problems were to be found there. When I got to the room, I found it to adequately suit my needs, even if the room was a little small and disappointing, considering the price paid per... More 

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us. I am pleased that the hotel met with your expectations and that you had an enjoyable stay. I was happy to read that you found the check in fast the rooms clean and the team helpful. I am sorry that you found the Bar prices a let down but pleased... More 

Brighton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My mum & I recently booked this hotel for two nights for our London trip - we are always on the lookout for affordable and central locations as we always end up on Oxford Street! When looking at the tube map online I thought it looked pretty simple to get to, a simple district line on the underground to Kensington... More 

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am pleased to read that you and your mother enjoyed the stay with us and that the team looked after you during your visit We are pleased that the location and room met with your expectations and that you had a good nights rest. I am sorry if you found the commute to the city centre taxing we appreciate... More 

Newtown Powys
Level Contributor
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel good location although the nearest tube stations are a 10-15 minute walk away. We had asked when we booked for a cot in the room which for some reason had not reached the hotel by the time we arrived! The member of staff who took us to our room told us on route to our room that... More 

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am delighted that you enjoyed the stay and that the team were able to Make it right with your accommodations. Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the time to write to us More 

Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel was ok. Praise goes to the guy running the little gift shop in the foyer who was so helpful to so many people in the lobby.far more so than the concierge who were less than helpful when it came to airport transfers. Ask the man in the gift shop.

Was this review helpful? Yes
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Please accept my apologies that the team did not make the stay a more enjoyable one . I am pleased that Shah from the gift shop could offer helpful suggestions Thank you for taking the time to write to us More 

Hotel Review Summarization

What travelers say

  • Very good(18)
  • Tube station(17)
  • Kensington High street(10)
  • Air conditioning(6)
  • Earls court(6)
  • Hotel staff(4)
  • Breakfast buffet(3)
  • Bus stop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

304 photos of this hotel

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Bathroom (28)
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Other (50)

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Room/suite (51)
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Business center/function rooms (9)
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Hotel & grounds (18)
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Dining (16)
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Bathroom (7)
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Other (29)
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