The room was small, we requested twin beds, reading other reviews we saw that most of the rooms and beds in London are small. The beds were comfortable as well as the pillow. Usually, beds tend to be very hard and pillows are uncomfortable. But that was not the case at this Best Western. The restaurant was expensive and the... more

I have stayed at this hotel several times. It is so conveniently located in a very fashionable part of London. Harrods,The Royal Albert Hall, Kensington Palace, Hyde Park and shooping in Knightsbridge and Kensington are all in walking distance. The rooms are great in particular the apartments with fully equipped kitchens. The staff is excellent as always and there is... more

Three of us stayed at the John Howard from 3 September for four night. We were fortunate to get the apratment which had two bedrooms, lounge room and kitchen which was awesome. The hotel was very clean and friendly staff. It is in a great location to transport and gardens etc. You can judbe a hotel by its bathroom and... more

I stayed here last night as I was attending a concert at the Royal Albert Hall. This hotel is a great location for this purpose. Our room was small but nevertheless clean and quiet. I would most certainly stay here again. more

Stayed here from 3 to 7 August 2009. We had room E which was a family room on the first floor. Reception - Helpful and efficient. Nightporters command of english wasn't so good but then he maybe didn't understand my northern accent!!! Room - Size excellent for a family room. King Size Bed, two proper single beds for the kids... more

this hotel is ideally located in Kensington borough, not that far from Hyde Park and less than 1 minute walking from the Queen's Gate (entrance of Kensington gardens). the lobby is nice and classy and the team is absolutely helpful and pro. the room we booked was one of the junior suite and it was large enough, comfortable, lovely decorated... more

We were going to see The Killers at the Albert hall on 5th July and chose this hotel as it is only 3mins walking distance.My daughter needs to have use of a wheelchair and it was pointed out that there are several steps up to the door and although the lift is small I was assured that would be no... more

We arrived at the John Howard at 11 on Saturday morning but check in was not until 2.00. They were happy to store our luggage and upon our retun we were pleased to find they had put the bags in our room. This is where things went downhill though as we were shown to an appartment on the fifth floor... more

spent 2 nights here with my partner, we booked through superbreaks. we did expect it to be quite nice as the area of kensington is nice, we were really impressed with our room, we had the hallway. then a bathroom leading off it, then a good sized lounge leading off the hallway, it was big enough for a desk a... more