Stayed for a total of 9 nights at beginning and end of 5 week trip (from Australia) so was able to compare to other hotels. Wasn't sure what to expect having read reviews about small rooms and a small lift.... was pleasantly surprised to find the room (E) more than adequate for the 4 of us and found a smaller... more

Myself and my freinds have stayed at this hotel on many occasions for long weekends. The hotel staff and facilities are great together with the excellant customer service. Even at 4am in the morning the hotel staff arranged for pizza's and chips for us all which was great!!! Definitely a good stay, good location and the general ethos of the... more

My wife, I and our two young sons booked this hotel along with tickets to Grease. We arrived late on the Friday evening after a fantastic show.. travelled in style from theatre land to the hotel by Rickshaw, which cost the same as a taxi but was so much fun our sons will never forget it. The nightporters who showed... more

The room was small, we requested twin beds, reading other reviews we saw that most of the rooms and beds in London are small. The beds were comfortable as well as the pillow. Usually, beds tend to be very hard and pillows are uncomfortable. But that was not the case at this Best Western. The restaurant was expensive and the... more

I have stayed at this hotel several times. It is so conveniently located in a very fashionable part of London. Harrods,The Royal Albert Hall, Kensington Palace, Hyde Park and shooping in Knightsbridge and Kensington are all in walking distance. The rooms are great in particular the apartments with fully equipped kitchens. The staff is excellent as always and there is... more

Three of us stayed at the John Howard from 3 September for four night. We were fortunate to get the apratment which had two bedrooms, lounge room and kitchen which was awesome. The hotel was very clean and friendly staff. It is in a great location to transport and gardens etc. You can judbe a hotel by its bathroom and... more

I stayed here last night as I was attending a concert at the Royal Albert Hall. This hotel is a great location for this purpose. Our room was small but nevertheless clean and quiet. I would most certainly stay here again. more

Stayed here from 3 to 7 August 2009. We had room E which was a family room on the first floor. Reception - Helpful and efficient. Nightporters command of english wasn't so good but then he maybe didn't understand my northern accent!!! Room - Size excellent for a family room. King Size Bed, two proper single beds for the kids... more

this hotel is ideally located in Kensington borough, not that far from Hyde Park and less than 1 minute walking from the Queen's Gate (entrance of Kensington gardens). the lobby is nice and classy and the team is absolutely helpful and pro. the room we booked was one of the junior suite and it was large enough, comfortable, lovely decorated... more