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Millennium Gloucester Hotel London Kensington

#375 of 1,049 Hotels in London
Certificate of Excellence
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4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England
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Millennium Gloucester Hotel London Kensington
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Millennium Gloucester Hotel London Kensington
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2,970 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Millennium Gloucester Hotel London Kensington
See the most recent reviews
Singapore, Singapore
2 reviews
2 of 5 stars Reviewed April 12, 2012 via mobile

Pros: convenient location, good water pressure in the bathroom, decent food in Bugis restaurant. Cons: hotel decor that seems stuck in the 80s, dimly lit rooms with worn out furnishings, mini-bar that warms stuff instead of chilling them, poor front desk service (was given a voucher to use in Bugis restaurant due to leaking air-conditioning, but was turned down because... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear airspeedconsul, Thank you for your review on TripAdvisor! I apologise sincerely for any inconvenience caused during your stay at the Millennium Gloucester Hotel. I shared your review with the relevant departments and the issues you mentioned have been discussed and will be addressed. On a positive note, I was glad that you were happy with our location, the shower... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 11, 2012

My husband and I just stayed for 5 nights in a club room at the Millennium Gloucester over the long Easter weekend. The hotel is tucked away off the main road among a variety of small stores and restaurants. First, I recommend this hotel for the location. As long as you are comfortable with riding the subway (which by the... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear LauraWashingtonDC, Thank you very much for taking the time to post your review on TripAdvisor! It is wonderful to know that you enjoyed your stay at the Millennium Gloucester Hotel and that you were specially satisfied with the Club Room and the breakfast in the Club Lounge. Your lovely comments have been passed on to the team. The Millennium... More 

Norfolk
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2012

We were looking for a hotel within walking distance of the Royal Albert Hall and this fitted the bill perfectly. A bonus for us was that the hotel had an underground car park (£37 for 24 hours - so not cheap - but very convenient!) The hotel is very large and has very good facilities - which we didn't use.... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Wan2binthedales, Thank you for posting your review on TripAdvisor! I was glad to know that you had an enjoyable stay with us. Indeed we are very well located, close to many attractions, including the Royal Albert Hall, Hide Park and museums. I see that you were mostly happy with the bedroom standards and that you had a good night... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed April 5, 2012

Just spent 2 nights there and enjoyed the stay. The location is really wonderful, just round the corner fron Gloucester Road tube station. We were given a room despite arriving at 7am. All the staff we met were wonderful and very friendly. We are still in London but changed to Park Plaza Westminster just to try something different and we... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear William C, Thank you for your kind review about the Millennium Gloucester Hotel! I was just a bit disappointed to learn that you decided to try something different elsewhere. I hope this experience will reassure you that the Gloucester is your home away from home as you started to miss us already. Just a note about the carpets in... More 

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 5, 2012

I stayed here in August 2011 with my boyfriend for one night. We stayed on a Saturday night. We arrived saturday lunch time and checked in. The hotel is very impressive, the lobby was beautiful. The room we were in was very nice and well priced. We paid £100 for the room including 2 breakfasts. The room was spacious, clean... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Sarah L, Thank you for your review! I was delighted to know that you had a enjoyable stay with us and that you were impressed with our lobby, the bedrrom and the breakfast. Regarding the points you were not so happy about, we are progressing with our bed replacement program and we expect to change beds in a number... More 

Sacramento California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2012

Stayed for 8 nights in Sept 11. The rooms are huge for London... I usually stay at the Bailey's (small vintage rooms) but went rogue this trip tried the neighbor. Only issue is that there are ossome "bad" rooms if your a light sleep like me--on the street side--directly facing the garbage maintenance area of the complex across the street.... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Oldworldphotographer, Thank you for taking the time to share your experience at the Millennium Gloucester Hotel! I was pleased to know that you had a nice stay with us and that our recepcionist was able to move you to a more suitable room. We are always happy to accommodate our guests' requests when an alternative is available. We look... More 

Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 3, 2012

The hotel was lovely, modern, well located. The rooms are spacious, clean, modern and well decorated. The main lobby area is beautiful and the cocktails in the bar are just wonderful! I was very impressed with the variety in the breakfast buffet. Had a bit of an issue with a member of staff at breakfast though. When leaving, I wrapped... More 

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Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Ash_Halpin, Thank you for taking the time to post a review on TripAdvisor! I was glad to read your lovely comments about the Millennium Gloucester Hotel and to find out out that overall you had a great stay with us. I was very disappointed to learn that there was an regretful incident with one of our breakfast attendants. Rightfully... More 

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2012

My husband I stay in London once a month for business and occasionally stay longer over the weekend for leisure too. The Millennium Gloucester and the sister hotel Baileys are perfect for us. The rooms are comfortable and the hotel well located right next to the taxi rank and Gloucester Road Tube station., there are also very useful bus links... More 

Was this review helpful? Yes
Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Janet B, Thank you very much for your kind review! I was very pleased to read your comments and find out that you feel at home with us and I thank you for choosing us as your base in London. I have shared your comments with the team and we look forward to welcoming you back soon. Yours sincerely,... More 

Cannock, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 3, 2012

We only had the pleasure of one night at this hotel, however its location allowed us to cram as much in as possible for our weekend stay. A short walk from museums and also outside the Gloucester road tube station for easy access to all parts of London. The room was a good size and also very clean with all... More 

Was this review helpful? Yes
Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Johnlloyd23, Thank you for your review. I was happy to read your comments and find out that you enjoyed your stay with us and that you had a nice time visiting London. There are many nice places to visit near the hotel and thanks to the Underground Station across the road, it is just as easy to travel around.... More 

Auckland Region, New Zealand
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 1, 2012 via mobile

Over priced, under maintained and totally underwhelming!

Was this review helpful? Yes
Danila J, Executive Office Assistant at Millennium Gloucester Hotel London Kensington, responded to this review

Dear Vickimooborder, Thank you for your review. I was disappointed to read your comments and I apologise sincerely for any inconvenience caused to you during your stay. I assure you that your experience does not reflect the high standards of service we strive to provide to our guests. I regret that I am not able to comment further as I... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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