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Millennium Gloucester


Hotel class 4.0 of 5
4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England
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Reviews you can trust

72% Recommend
4.0 of 5 stars 379 reviews
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By trip type
All (379)
[ Date ] [ Rating ]
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3 of 5 stars
Travel_Undercover   14 contributions
South of England
Nov 22, 2009 | Trip type: Business New

Having read some of the moans I here do wonder why some people ever travel. I've stayed here four times. For me the location is great (as others have pointed out) - it's not the best hotel in London but for the price I do think it is great value. Yes - my rooms was chilly and the heating was... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear Travel_Undercover, Thank you for taking the time to write a comment about your stay with us on tripadvisor. I appreciate your nice comments about the location of the Millennium Gloucester Hotel, and the fact that you think we offer great value. However, having stated that you found your room chilly, I am confident our shift engineer would have been...

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2 of 5 stars
minim0use   2 contributions
nottingham
Nov 14, 2009

We recently stayed at this hotel for two nights on a coach holiday with our local coach firm who usually stay at very, very good quality hotels. On this occasion it was a let down, we can only agree with other reviewers negative comments. The rooms were cool with an inefficient heating system which is not fit for purpose i.e... more

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1 of 5 stars
sarahlou2   2 contributions
Liverpool, UK
Nov 5, 2009 | Trip type: Couples

On paper this hotel looks great - close to Natural History Museum, V&A etc and over the road from Gloucester Road tube station but i wouldn't reccomend staying there. The outside of the building looks like a 1970s office block and our room was overlooking a car park and some bins. The room wasn't in any way soundproofing so we... more

Management response from
Jean-BaptisteNoel, Hotel Manager

Dear sarahlou2, Thank you very much for your comments about your stay with us. I was concerned to read that you found your stay at our hotel unsatisfying. Please let me from the outset apologise for the shortcomings you have experienced. I do appreciate that it must have been frustrating being disturbed by noise while you were trying to have...

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5 of 5 stars
Pam076   1 contribution
New York
Nov 2, 2009

The hotel is very close to a tube station with three lines, including one that goes directly to Heathrow. Nearby is a Waitrose (grocery store), Starbucks, Tesco Express, and numerous places to get breakfast (the hotel breakfast is very pricey). The neighborhood is safe and picturesque. The hotel staff was very accomodating. I would definitely stay there again! more

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3 of 5 stars
GObnait28   2 contributions
Cork, Ireland
Oct 19, 2009 | Trip type: Couples

I stayed in this hotel from 15th Oct. 2009 to 18th Oct, 2009. I read the reviews before I went but did not take a lot of notice of then as there are always people who complain but I regretted I did not take more care. I asked for a quite room and I was given same on the third... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear GObnait28, Thank you for your comments on Tripadvisor. Please accept my sincere apologies for any inconveniences caused to you. Regrettably it appears that we have failed to meet your expectations on this occasion. However, I appreciate your comments about the standard of the room and our breakfast buffet. Please rest assured that they were passed on to our Executive...

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2 of 5 stars
gcarl44   2 contributions
New York, NY,
Oct 9, 2009 | Trip type: Couples
1/1 found this review helpful

Let me start at the beginning--checkin. I made my reservation with the Millennium chain by phone and asked for a Deluxe room. The person I spoke to told me he would request a large corner room and told me that I should make sure to ask for a non-refurbished room in the new building. When we got there, the receptionist... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear gcarl44, Thank you very much for your comments about your stay with us. Please let me from the outset apologise for the shortcomings you have experienced. Needless to say, that we are always trying our best to satisfy the wishes of our guests in terms of room allocation. Therefore I am very sorry for the unprofessionally with which our...

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4 of 5 stars
NChandler   1 contribution
Texas
Sep 29, 2009 | Trip type: Business

My stay at the Gloucester Millineum was very comfortable and convenient. The staff was helpful and the hotel is conveniently located to the underground as well as plenty of places to eat. more

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2 of 5 stars
Novice999   1 contribution
Kent
Sep 26, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Great hotel great location very convenient!! But reception staff very rude and helpless!By arrival time a french speaker acent lady didnt looked to my face asked name, credit card and gave my room key for that not realy a big deal. surprisely open room door went straight to toilet what a surprise a diseble toiltet assigned to me, was I... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear Novice999 , Thank you very much for bringing those comments to our notice and rest assured that they have been communicated to the individual. Please accept my sincesrest apologies for the attitude of our Receptionist. Clearly on this ocassion we failed to provide you with the expected standard of service. I hope you are visiting us again in the...

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4 of 5 stars
SouthAfricaBella   2 contributions
South Africa
Sep 25, 2009 | Trip type: Couples

Good ambiance and decor. Breakfast buffet not that grand. Ideallly located close to underground and direct line from Heathrow A/port. Great stay. more

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5 of 5 stars
shadyrec   1 contribution
usa
Sep 14, 2009 | Trip type: Friends getaway

we stayed here for 4 days in august nice hotel good rooms and a nice hotel bar. close to high st kensington shopping area and short walk to knightsbridge (harrods). check desk was quick even though there was a lot of people there checking in at the same time. But i must say the one person that made our stay... more

Management response from
Jean-BaptisteNoel, Front Office Manager

Dear Shadyrec, Thank you very much for your review on Tripadvisor. On behalf of our Concierge team, I would like to thank you for the time and efforts that you have taken to let us know about the pleasant experience with Kelvin. I hope we can welcome you back in the near future. Best Regards, Jean-Baptiste

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Millennium Gloucester Also Known As

  • Millennium Gloucester London
  • Millennium Gloucester Hotel London
  • Millenium Gloucester
Address: 4-18 Harrington Gardens | Harrington Gardens, London SW7 4LH, England