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Royal Garden Hotel

#121 of 1,052 Hotels in London
Certificate of Excellence
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2-24 Kensington High Street, London W8 4PT, England
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1,320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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Tirgu Mures, Romania
Level Contributor
178 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Spent here 2 nights. I chose the hotel because had some business in this part of London. Hotel has an excellent location on High Street Ken. Spacious room&bathroom. Comfy bed. Good service at front desk, fast room service, nice bar with wonderful service.

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Hong Kong
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My third time here and probably my best experience. I stay here only because of the location which suits my needs. The rooms are ok, nothing special, clean and functional. The staff are courteous but dont go out of their way to help. I didnt eat in the restaurants (why would I ?). The health club is not as it... More 

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Oxfordshire, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

We came here after a disappointing experience at a nearby hotel. They found us a (great) table at short notice and served up an excellent-value tea in a lovey light dining room with jazz pianist playing throughout. The waiting staff were super attentive and brought out a cake and candle, totally unprompted, for my sister's birthday. We'll be back.

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Istanbul, Turkey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stay with family -can not ask more,geat room with amazing vew,perfact location-service one of the best i have seen(we are traveling A LOT).close to the shops,hydepark and tube.it is not the most touristic so a fantastic choice spacialy if it is not your first trip to london.start the morning by walking in the park can be a batter start of... More 

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Jonathan L, Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your recent review following your stay. I am pleased to see that you had a nice family stay and were happy with the service and location of the hotel. We look forward to hopefully welcoming you all back in the future. Best regards, Jonathan Lowrey General Manager More 

Los Angeles, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here several times and it never lets me down. Great spacious rooms, well located-even if Kensington is a bit crowded, it's easy to get anywhere and terrific service. Breakfast is overpriced but there are cafe's everywhere and they can empty out your fridge if you like -I had yogurt most mornings bought from one of the many stores... More 

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Jonathan L, Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your recent review. It's great to know that as a repeat guest you are never let down. However, I am disappointed to see there were a couple of things that you felt could be improved. Firstly, we do feel that our breakfast prices reflect the quality and choice of items... More 

Connecticut
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my second stay at this hotel. We love this place. Family friendly, great staff, good rooms, great breakfast. We only stayed one night on this trip but we will be back. Also, this hotel is right next to Kensington Palace which is a big plus for going for a walk or jog in the morning.

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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Royal Garden with our two small children. The hotel staff went above and beyond to make our stay comfortable and enjoyable, and the room was absolutely gorgeous. Beautiful bedlinen, fabulous amenities and we were made to feel like a King and Queen. The location of the hotel is absolutely brilliant too -... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving your lovely review of your family stay. I am so pleased to hear that our staff made your family feel welcome and that you enjoyed our distinctive location. We hope to welcome you and your family back on your next London visit. Best wishes, Jonathan Lowrey General Manager More 

, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My daughter and I had afternoon tea which was a Virgin Gift Experience. We arrived early and were welcomed by courteous and friendly staff and shown to our table by the window overlooking Kensington Gardens. We had a choice of two afternoon teas, one was the standard tea we have paid for or for £10 you have a glass of... More 

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your wonderful comments regarding your Afternoon Tea experience. It gives me great pleasure to pass these comments on to our pastry chefs and staff who always strive to give our guests the very best attention. Thank you also for your personal recommendation and I do hope we can welcome you back to try some of... More 

Kent, United Kingdom
Level Contributor
175 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
5 of 5 stars Reviewed 1 week ago

In an excellent location, virtually alongside Kensington Park and Palace and only few minutes walk from the underground station it is ideally situated. The hotel is spacious yet extremely comfortable and welcoming and as you would expect the staff are friendly, courteous and most efficient. The Park Terrace restaurant serves excellent food cooked and presented beautifully, all in all an... More 

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. It is lovely to hear that you enjoyed our distinctive Kensington location and your dining experience at our Park Terrace Restaurant. If you like Chinese, do try our fine dining Min Jiang Restaurant on the 10th floor on your next stay. We hope to welcome you again soon. Best wishes, Jonathan Lowrey... More 

Princeton, NJ
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed my stay at the Royal Garden. Arrive mid-morning and provided option to check in immediately to room with view of Kensington High Street. Did so, and no regrets as room was very comfortable with up to date bedding, furnishings and bathroom. Despite location on busy street sides, admirably quiet and restful. Extensive complimentary selection of tea and coffee... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive review. I am pleased to hear that you enjoyed your first stay with us and plan on returning on a future visit to London. Best wishes, Jonathan Lowrey General Manager More 

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