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Royal Garden Hotel

#147 of 1,055 Hotels in London
Certificate of Excellence
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2-24 Kensington High Street, London W8 4PT, England
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Royal Garden Hotel
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1,255 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here and was so impressed with the service. I am returning for a longer stay later in the year. The conceige was helpful at all times, polite and helpful at all times. The office staff were professional in assisting me in finding a doctor. I had a afternoon tea which was delicious and fresh and very generous in... More 

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Stockholm, Sweden
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very pleasant stay that was almost a five-star experience. This hotel enjoys a lovely location at the edge of Hyde Park and close to shopping restaurants, and Kensington High street tube station. The regular room is very small but modern, clean and arranged to maximize the space. Nice built in seat by the small desk with a nice view... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to feedback following your recent stay. I am pleased to see that you enjoyed your stay overall and found the hotel to have a lovely location with friendly staff. However I do apologise that we may have let you down in regards to the replenishment of your toiletries and cost of coffee.... More 

Hertfordshire
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We held our conference and awards dinner here and accommodated many of the speakers in the hotel. All were very complimentary about the accommodation and the food. . The staff across all areas of the hotel are excellent. e.g. the maid on Floor 7 who waited and looked after my bags after I had to go back to Reception to... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

Had a very chilled afternoon tea with two friends. We had comfy soft seats near the window with good views of the park. Very much enjoyed the sandwich selection, scones and cakes assortment. The presentation of the teas was a bit more interesting than most places as we were left with the selection tray and we could open the jars... More 

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Saint laurent du var
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

London hotels often dont offer the quality one expects. I certainly enjoyed my stay in this property- the location is good- right next to the park, the staff polite and friendly and the room very comfortable. Note that this is one of the rare hotels to have a european plug- useful attention to detail. I also enjoyed the Chinese restaurant-... More 

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Cheshire
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Attending a concert at the Royal Albert Hall, we chose the Royal Garden Hotel as it was closest and seemed to receive good reviews. We were not disappointed. Our spotlessly clean, well-appointed room looked out over Kensington Gardens. So not only was it quiet, but we had a lovely view from a big picture window. All the staff we encountered... More 

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Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I liked this hotel. Had a pretty view of Kensington gardens. There were every kind of outlet in the room which was great bc I had broken my outlet converter. People were raving about the Asian restaurant upstairs but I never had a chance to try it.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 4 days at this hotel in May 2014,travelling from Toronto. Everything is beautiful, superb location and the room was very clean. Toiletries are such high quality. From our room located at the 9th floor we had an amazing view to Kensington gardens. The breakfast was not included, but there are plenty of amenities around to enjoy all your... More 

Was this review helpful? Yes 1
Chicago, Illinois
Top Contributor
89 reviews 89 reviews
40 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent 3 days in a conference and stayed for 2 more for fun. The location is unbeatable, the staff helpful and accommodating. Ask for a room overlooking the gardens, awesome calm view. The trim was spacious and very comfy with a corner for business needs, and in case of emergency the business center helps.close to many restaurants, shopping and tourists... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Spotlessly clean room, luxurious bathroom, wonderful park views and excellent dining in Min Jiang with faultless service all round. We can not imagine staying anywhere else when visiting London ; The Royal Garden is our favourite !! Thank you everyone. We very much look forward to our next visit !

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving a review of your recent stay with us. I am so pleased to see that you received excellent service and a wonderful dining experience in Min Jiang, our fine dining Chinese restaurant. It is also lovely to read that the Royal Garden is your favourite hotel in all of London and your chosen place... More 

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