Had a great 2 night break in London. Arrived well before check in time, which wasn't a problem, left our luggage & walked around the park & they called us when room was ready. Easy access to tube network from hotel & helpful concierge ensured that no lines were closed towards our destination. Had room service & food was delivered... more

This hotel has been our regular base for business trips over the last 25 years and more recently for private week-end breaks in London. The many visits have always been enjoyable and the recent upgrades are certainly worthy of comment. Our latest visit was 22 October for three nights in a refurbished "Garden Room" on the 9th floor. To get... more

A small group of girlfriends had managed to leave small children behind and get some precious time out. All of us were arriving at different times and staying different lengths of time and Felicity on reception could not have been more accomodating of our various requirements. A huge thanks to concierge Mansoor for finding us the best places to go... more

We stayed in a Garden Room on the ninth floor for seven nights. The room overlooked Kensington Gardens and had views towards the London Eye and the Gherkin. The Room was of a very high standard including a very comfortable King sized bed, large TV screen, tea/coffee making facilities, mini-bar and all the essential electronic gadgetry. The en-suite was roomy... more

Just back from a 3 night stay at the Royal Garden, our 3rd time at this hotel and the most enjoyable. The hotel enjoys a perfect location at the south west corner of Kensington Gardens, with many of its rooms offering lovely views of the gardens and Kensington Palace. We upgraded to the newly renovated garden rooms which guaranteed the... more

We just were at this hotel for a week and the dining and concierge staff were both very friendly and attentive.The location is great being right on the High Street with lots of local restaurants and shopping. 5 minute walk to the Tube. more

Very nice hotel, good location.. but seems like different type of rooms, I got a good one. Strange to meet bodygards each time I got to my floor, butt guess it was someone important there.. more

We booked a junior suite and had a wonderful room with a pull out sofa bed for our child, and a nice view of High Street Kensington through the large windows by the workstation. The bathroom was huge. The hotel room looks recently refurnished so everything in great shape. Hotel is a few minutes walk from the metro station, bus... more

From the moment I checked in to my departure, it was an excellent visit. the new rooms on the 8th floor are absolutely superb, well appointed with the guest in mind at all times. Breakfast was excellent service and buffet. more