We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,075 London hotels

Royal Garden Hotel

5.0 of 5 Hotel   |   2-24 Kensington High Street, London W8 4PT, England (Bayswater / Notting Hill / Lancaster Gate )
Hotel website
Hotel amenities
Offers & Announcements
FREE ENGLISH BREAKFAST
Save Saved
You added Royal Garden Hotel to your Saves list
Royal Garden Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
86%
Ranked #151 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
J N Southampton, United Kingdom
  • Reviews (1,007)
  • Photos (635)
  • Amenities
  • Q&A
  • Room tips (272)
  • Location
  • More
Write a Review

1,007 people have reviewed this hotel

Traveler rating
    570
    298
    73
    42
    24
See reviews for
143
349
68
252
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Southampton, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here several times over a number of years for work. It has had a refurb recently so is a lot more airy and modern looking inside - possibly losing a bit of the older feel comfort/character maybe, but bringing it in line with a more business hotel feel. Compared to other similar price band/star rated hotels in... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the customer service provided by the team, the views from your room overlooking Kensington Gardens and the convenient location of the hotel, surrounded by Kensington’s many attractions. I am also very happy to hear that... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Royal Garden Hotel's location is close to the tube, shopping, Kensington Palace and parks. We found the hotel to be simple elegance and very comfortable, the service was wonderful. During the evenings it's quiet seeing the surronding stores close. I would reccommend this hotel for business and adults.

Was this review helpful? Yes
Wrexham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having seen the various good and bad reviews we thought we would have a change from our usual choice of London hotel. We checked in (not particularly a very friendly reception) and were given a room on the third floor 303, but we were not happy with the view, considering we were there for 3 days, the view of the... More

Was this review helpful? Yes 3
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to hear that your recent stay at the Royal Garden Hotel didn’t meet your expectations. First of all, I would like to apologise for any disappointment caused or if any member of the team didn’t offer the service that you expected. I would really appreciate if you could contact us... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night and fell in love. Absolutely gorgeous room with a beautiful view of Kensington Gardens. All the lovely were friendly, polite and helpful - no complaints. We decided to have lunch at Min Jiang, the Chinese restaurant at the top of the hotel, and it was truly one of the meals I've ever had. Great... More

Was this review helpful? Yes 1
UK
Top Contributor
69 reviews 69 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The Royal Garden is in a great location right on the Kensington High Street. Its a no nonsense top drawer 5* hotel and it does it well. Since my last visit it has been refurb and is perhaps less old world comfy and more professional and business. Either way works. Rooms are good in most cases, the ones at the... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Royal Garden Hotel. I am delighted to hear that you enjoyed your room, the customer service provided by the team and the convenient location of the hotel, surrounded by Kensington’s many attractions. We look forward to welcoming you back soon. Warm regards, Jonathan Lowrey General... More

Midlands
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Many of you know London hotels are so over rated with poor staff, service and ambiance but not this one. Right from check-in to departure, truly now this will be my hotel of choice in this area of London. Décor and service 1st class, views over the park, quiet and attention to detail in all they do.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have visited yesterday the hotel for a business meeting with my new business partner. He was staying at the hotel and i was arriving with some lugagge from my week abroad. I have arrived to the hotel at 16h20 and i went to the reception. I have explained that i was coming for a business meeting with an hotel... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am very sorry to hear about the issue you experienced with your luggage. First of all, I would like to apologise for any disappointment caused or if any member of the team didn’t offer the service that you expected. Our policy like most London hotels is that we don’t store luggage from... More

Holly Springs, Mississippi
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The traffic is really bad in London so I love staying here. I can walk to shopping and dining easily. I love the 3 story Whole Foods down the street, it's awesome! Anyway, I have been staying at this hotel since the early 1980's. It has undergone renovation while the neighborhood has changed somewhat and lost a little bit of... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the view from your room overlooking Kensington Gardens, the customer service provided by our team and the convenient location of the hotel, surrounded by Kensington’s many attractions. We look forward to welcoming you back to... More

Calgary
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I just stayed 4 nights at the Royal Garden and we all were very pleased with the excellent service from a highly trained staff. The rooms were very comfortable and the breakfast buffet was indeed delicious. I had to use the business center to check in for our next flights and the staff was very helpful and... More

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I am delighted to hear that you had a nice stay overall and that you especially liked the customer service provided by our team, the comfort of your room and the convenient location of the hotel, here in leafy Kensington. However, I was disappointed to... More

London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Been here many times, one of the few 5 star hotels in London at reasonable price. Very well located and rooms nicely decorated, unlikely many 5 stars in London in urgent need of redecoration. Will definitely come back

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Royal Garden Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Royal Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Garden Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Agoda, Cheap Tickets, Tingo, TripOnline SA, Priceline, BookingOdigeoWL, LondonMarketing.com, Despegar.com, Hotels.com, Otel and Venere so you can book your Royal Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

635 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (216)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (73)
Viewed
Bathroom (34)
Viewed
Dining (4)
Viewed
View from room (25)
Viewed
1:21
Videos (1)
Viewed
Other (55)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (337)
Viewed
Restaurants and Bars (62)
Viewed
King Room (71)
Viewed
Garden Room (40)
Viewed
Executive Room (75)
Viewed
Amenities (49)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (83)
Viewed
Bathroom (2)
Viewed
Room/suite (18)
Viewed
Dining (15)
Viewed
Hotel & grounds (38)
Viewed
View from room (1)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#35 Spa Hotel in London #113 Luxury Hotel in London #113 Romantic Hotel in London #114 Family Hotel in London #140 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
Number of rooms
394

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer