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Royal Garden Hotel

#134 of 1,050 Hotels in London
Certificate of Excellence
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2-24 Kensington High Street, London W8 4PT, England
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1,285 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed today NEW

My husband and I stayed for 2 nights in an executive room. Our room was spacious and modern with a lovely large bathroom with a bath and separate rain shower (I can't stand showers in baths !) Check-in was fast and smooth and all reception staff were friendly. During our stay we visited the Min Jiang restaurant on the 10th... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for one night only for a concert at the Albert Hall which is literally a 5 minute walk along the same road. The hotel is very plush from reception through to the rooms, I would have given it 5 stars if it were not for the poor service in the restaurant where we were seated and subsequently ignored... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I organised a conference at the RGH in May 2015. I can't praise the hotel enough. All staff were superb - they couldn't do enough to help. Efficient, friendly, wonderful service throughout. Gorgeous and plentiful food. I'll definitely use the RGH again and highly recommend it to all event organisers.

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Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you want to enjoy first class food with excellent service in a great location you cannot do better than visit this hotel. From the moment we entered the staff did everything possible to make us feel welcome.We enjoyed delicious cocktails and really tasty food beautifully served and our waiter Daniel made the evening with his polite friendly and efficient... More 

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East Sussex
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my husband and toddler for a weekend away. Normally our trips to London are hectic but staying at the Royal Garden made our visit ever so relaxing. From the moment we arrived, we were well looked after. Our 2 year old was given a Royal Garden teddy which he was made up with. We were escorted to... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review of your stay. It is lovely to know that the whole family were made to feel welcome and that all your needs were met. I am pleased that you got to enjoy our distinctive location in Kensington with the great family friendly restaurant, parks and shopping... More 

Surrey, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was very nice indeed. Stayed for 2 nights. Managed to check in a bit early. Staff on reception were very helpful and friendly. Room was a good size. Managed to get a room one on the 10th floor. I recommend a garden facing room. Breakfast was really good with lots of choice. Good for shopping and good links... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Recently stayed 4 nights service second to none the staff very friendly and extremely helpful great location ****** one of the very best We have stayed at numerous hotels in a number of countries .Look forward to staying when we are next in London.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving your review of your stay with us. I am happy to know that not only were our staff attentive and welcoming, but that you felt we are one of the best hotels that you have stayed in on your travels. We look forward to your next stay with us. Best wishes, Jonathan Lowrey General... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Royal Garden Hotel made us feel like royalty (excuse the royal reference) but the staff could not do enough for us. From the moment we arrived we were made to feel like our needs were their priority. The room was very comfortable with all the necessities and a few extra treats thrown in. The hotel is next to the... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you so much for leaving such a positive review of your stay. It is lovely to know that you received a true 5 star Royal Garden experience, from our staff to our extra little touches. I am also pleased to hear that you enjoyed our distinctive location next to Kensington Palace and that you loved your time... More 

Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Was there couple of weeks ago, the hotel is OK and the conference room is good.location is far if you are going for attractions.staff are very friendly, the food is limited .the near by park is beautiful.nothing special about the rooms .but service is excellent.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review of your stay as we always appreciate any feedback given. I am sorry to hear that you were not completely satisfied with your stay especially that you felt our location was not convenient for attractions. We actually get a lot of positive remarks on our location and also feel that this is one... More 

glasgow
Top Contributor
67 reviews 67 reviews
24 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

Super large hotel in a great location, with many shops and restaurants just a short stroll from the hotel. Nice area of London, felt safe even late at night. We enjoyed an amazing evening at the Albert Hall, again a short stroll past the Albert Memorial. The hotel room was contemporary and roomy encompassing a sitting area which allowed an... More 

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