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All 1,069 London hotels

Royal Garden Hotel

5.0 of 5 Hotel   |   2-24 Kensington High Street, London W8 4PT, England (Bayswater / Notting Hill / Lancaster Gate )
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86%
Ranked #135 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
VTBBTraveler Milton, Vermont
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Milton, Vermont
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here for six nights with a family member. The location is amazing, our room had a wonderful view of the park and we were close to the tube and plenty of restaurants, shops and attractions. The Royal Albert Hall was within walking distance and buses stopped right outside of the hotel. For the most part the room was... More

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Maidenhead, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were given afternoon tea as a Virgin Experience gift along with a visit to Kensington Palace. On arrival at reception we received a smiling welcome and were shown (not just directed) to the restaurant and handed over to the Maitre d'. Having been seated at a table overlooking the park, we were seen by a succession of charming, attentive... More

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London
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is well situated on Kensington High Street, and has recently been refurbished, but it's just not in the same league as other 5 star hotels in central London. Rooms are small, pillows are too soft, The Park terrace restaurants food was average. I hear the Chinese restaurant in the hotel is better... Breakfast was nice food, but they... More

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Lincolnshire
Top Contributor
66 reviews 66 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the best hotel I have ever stayed in! I love it and cannot wait to return. Thank you to Neilio and Sacha for such a warm, friendly and smiling welcome. Thanks to Isabella and Csaba for their attentiveness and friendly, service at breakfast. The housekeeping staff for the hard work they put in to keep the rooms so... More

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Tipperary
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was quite good. It was a busy weekend for the hotel as the London marathon was on. Check in was very slow. Rooms were to be available from 2pm but I didn't get mine until 2.45pm and the bags weren't sent up for another 30 minutes. Some of the receptionists seemed a little inexperienced.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am happy to hear that you enjoyed your recent stay at the Royal Garden Hotel. I am however sorry to learn that you had to wait to check-in into your room. When the hotel is busy, it is sometimes a challenge to ensure guests checkout on time, and that we clean the... More

Ghent, Belgium
1 review
4 of 5 stars Reviewed 3 days ago NEW

Had a really good night rest here nad my bed was made every morning (I'm not used to 5 star hotels). Room was quite chilly when I arrived, and rather small but very clean and tidy. Bathroom too. Interior is very classic, but didn't bother me in any way.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I am delighted to hear that you had a nice stay overall. I am also pleased to learn that you had a good night’s rest and that you found our beds to be very comfy. I am however sorry to hear that you felt your... More

Dublin
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Having stayed at the Royal Garden a couple of times there has to be a reason that I continue to return. It's not part of a big hotel chain, and I think that's what I like. The service and location, comfort levels and general hospitality are of a very high standard. The Japanese restaurant is among the best in London... More

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went with a friend to the newly revamped The Terrace Restaurant in the hotel. The sun was streaming through, lots of tables booked; well healed elderly gathering for an occasion; ladies who lunch; tourists and business folk. We had the set menu - amazing value £16/2 or £20/3 courses. OK you can get this in the nearby national chain... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed your recent lunch experience at Park Terrace Restaurant, especially the value for money of the lunch menu, the customer service and the relaxed environment. We look forward to welcoming you back soon. Best regards, Jonathan Lowrey General Manager More

Cannock, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the second time we have stayed at this hotel when going to see Chelsea play. The location, service, staff and hotel is excellent. Will definitely be going back. It is very luxurious, staff are more than helpful with whatever you may want or need. It is in a brilliant location within 2 minutes walk from the High St... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the customer service provided by our team and the convenient location of the hotel here in leafy Kensington. We look forward to welcoming you back soon. Best wishes, Jonathan Lowrey General Manager More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The afternoon tea experience at Royal Garden Hotel was absolutely splendid! I took my mother and auntie for a quiet afternoon for mothers day. The experience was lovely , the staff were very attentive to our needs. The portion sizes and service was lovely and just right. I would definately recommend it.

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for you lovely review. I am delighted to hear that you enjoyed your recent afternoon tea experience at Park Terrace for Mother’s day. I am especially happy to learn that you would recommend us to others. We look forward to welcoming you back in the near future. Best wishes, Jonathan Lowrey General Manager More

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Additional Information about Royal Garden Hotel

Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#96 Luxury Hotel in London
#117 Business Hotel in London
#128 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Garden Hotel 5*
Official Description (provided by the hotel):
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
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