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Royal Garden Hotel

5.0 of 5 2-24 Kensington High Street, London W8 4PT, England
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Certificate of Excellence 2014
Royal Garden Hotel
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Royal Garden Hotel
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1,127 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Petherton, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Weekend in London and wanted a break from the Christmas shoppers so decided to see if we could have afternoon tea. Even though fully booked for the tables next to the large windows the friendly staff seated us at a table for two just next to frosted windows. This did not detract from the tea, cakes and sandwiches. Not being... More 

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Yarm, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Dear Sir I have to applaud the quality, presentation and value of your pre theatre menu my friends and I enjoyed in the Park Terrace on Monday 15 December 2014. The attention afforded us by your staff was excellent and whilst were not staying at your hotel our next visit to London will certainly involve an accommodation booking. With the... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I booked a venue in this hotel to have our live video conference. It was supposed to involve around 300 people, so not a so called chat on Skype as you can understand... The only requirement we had was an internet speed not less than 50Mbps. I communicated with people in charge of events over the phone or via e'mails.... More 

Was this review helpful? Yes 1
Tidioute, Pennsylvania
Senior Contributor
29 reviews 29 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We paid a little extra and had a room that overlooked the gardens. The room was very spacious and well furnished. Very, very pleasant and a good location. I did have a problem. We were going to Southhampton to take a cruise. Our plan was to take a taxi from the hotel. When the consierge overheard us, he said we... More 

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northampton
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was lucky enough to bag a fantastic black friday deal through last minute.com What a wonderful stay.. beautiful views , lovely staff,couldnt have been more helpful rooms very clean, thank you for a pleasant stay

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are staying in London and want to be near to the tube, Topshop, and across the street from whole foods market, then you simply must choose the royal garden. The Kensington high street is the perfect location if you'd like to be right in the action, yet away from Oxford Circus/Piccadilly. The rooms are decorated with modern accomodations,... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for writing such a wonderful review of the hotel, especially remarking on our convenient in Kensington and distinctive room features. I'm pleased to hear that you had a great experience with our afternoon tea and appreciated the charming views over Kensington Gardens. I hope we will be greeting you again soon. Best wishes, Jonathan Lowrey General... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed on a late room deal (can't afford their usual rates) but was not discriminated against in any way for being there on a cheapie. Lovely staff, very welcoming; really fast lifts (I'm sure that makes me sound like I was in my first building with more than two storeys, haha - not the case!) and an excellent continental breakfast.... More 

Was this review helpful? Yes 2
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a lovely review. We always strive to give all our guests 5 star treatment so I am glad this did not go unnoticed. I will also pass your comments on to our head housekeeper who will be pleased to have passed your test! Having well known guest can sometimes attract... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The royal garden is the best hotel in the world. You walk in and there is a massive concierge and a gleaming marble floor and people greeting you at the door. When you enter your room there is a massive tv and a bottle of champagne and chocolates sat on the table. The bedrooms are split and you have your... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for writing such a fantastic review and deeming us to be the best hotel, not just in London, but in the world. It’s great to hear that all our stylish little touches gave you such a distinctive experience and that you even got to enjoy seeing the Liverpool football squad, just some of our famous sporting... More 

Los Angeles
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a couple of days of my visit to London, I wanted to be geographically convenient to friends renting a home in Notting Hill, so chose this property in Kensington for convenience. It is a lovely property and much like any typical business hotel, modern with related business resources. While it is missing any of the history or charm of... More 

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your very kind review, especially remarking on the great customer service that you received during you stay. I will be sure to pass on these kind comments to all departments and especially to Paul Hirons our Head of Sales I hope you enjoyed the time spent with your friends and that we will be welcoming... More 

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It may be in Kensington but in my opinion it should be rated as a four star not five star. Room was okay but I've stayed in nicer. Breakfast was good but expensive for what you got. Didn't try the evening meal as a couple I met told me it was not the best. Reception seemed disorganized even though it... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am disappointed to know that you were not satisfied with the service during your stay as we do always strive to deliver 5 star standards and value for money for all our guests. I am however happy that our location met your needs, as we do have a fantastic Kensington location surrounded... More 

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Hotel Style:
#40 Spa Hotel in London
#71 Family Hotel in London
#110 Romantic Hotel in London
#117 Luxury Hotel in London
#131 Business Hotel in London

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