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Royal Garden Hotel

#123 of 1,058 Hotels in London
Certificate of Excellence
Hotel website
2-24 Kensington High Street, London W8 4PT, England
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1,675 Reviews from our TripAdvisor Community

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Malaps
1 review
3 of 5 stars Reviewed yesterday NEW

Room was freezing even with heating turned on full. Complained and told heating would be turned up. Why in the middle of winter is it turned down. Lost a customer. Would not recommend. At this price I expected better.

Review collected in partnership with this hotel

Helpful?
Thank Y9187GVdavidp
Greater Manchester
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were staying elsewhere but wished to have one fine dining meal during our stay , the menu on line convinced us to eat here .We were booked for 8 and arrived at 20 to 8 .We had pre dinner cocktails ,I had a marvellous Singapore sling and hubby great g&t .All the staff very knowledgeable and pleasant ,from meeter... More 

Helpful?
Thank comet14
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Can't fault this hotel at all. 5 minute walk from high street kensington tube station. Upon booking I had requested a higher storey room and upon checkin the request was met as we were given a room on the 6th floor with an amazing view onto Kensington high street. The room was bright and spacious courtesy of a lot of... More 

Helpful?
Thank Raha205
Bury St Edmunds
1 review
3 of 5 stars Reviewed yesterday NEW

Overall the hotel is in a good location and the bed is comfortable . I didn't have any curtain netting but overall the room standard was pleasant and certainly functional . I would use again if in this area

Review collected in partnership with this hotel

Helpful?
Thank steveD6127UN
Saarbrucken
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, comfort and service are above everything. Plus situated in the nicest area of London. The staff is really friendly, in a very natural manner. Don't miss the fantastic breakfast of unbelievable quality. Looking forward to coming back!

Review collected in partnership with this hotel

Helpful?
Thank M9442IUpetern
Amman
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am extremely happy that I have chosen this hotel for my stay during my frequent visits to London as it is welcoming and I feel that I am home with the friendliness of staff who got to know me by my frequent visits

Review collected in partnership with this hotel

Helpful?
Thank hanine2016
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great view on Hyde park from the Park side Rooms Extremely fast elevators Excellent Eggs Benedict Very convenient desk with nice view on the Park for those who work from the hotel room Very Good room layout Only the A/C & Heating fan is slightly noisy and not too effective

Helpful?
1 Thank Vincent G
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your pleasant review of your recent stay. I am pleased to see that our lovely views and excellent breakfast gave you an enjoyable visit and hope that we will be able to welcome you back on your next stay in London. Best wishes, Jonathan Lowrey General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Helpful staff and overall a very nice place to be. Small issues that arose and if honest rivial were dealt with professionally and made to feel most wecolme. Great location car park underneath with NCP and outside the congestion charging zone Plus plus.

Helpful?
Thank Andy B
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am happy to hear that you were made to feel most welcome by our helpful staff and that you enjoyed our great location, especially as we are situated just outside the congestion charging zone. I hope your conference went smoothly and that we will be welcoming you back again soon. Best... More 

Landgraaf, Limburg, Netherlands
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We booked for business several rooms for 6 persons via booking.com. It was really a hassle to check in even when we got the copies, emails and the corresponding booking numbers. It took almost half an hour to check in, very ennoying after a long trip. Then it also turned out that if you book via booking.com you do not... More 

Helpful?
2 Thank Hanna_B_73
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving a detailed review of your stay as we do appreciate all feedback that is given. I am concerned that your check in and breakfast was not a seamless experience that we strive to offer. I would like to look into the matter, so if you could please contact myself at feedback@royalgardenhotel.co.uk, I can then... More 

Dublin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

best location, biggest room sizes, five star service, five star discreet hospitality. Excellent views, excellent dining. Proximity to park. Have recommended to others. Will be my company's hotel of choice in London.

Review collected in partnership with this hotel

Helpful?
1 Thank Alison S
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