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Royal Garden Hotel

5.0 of 5 2-24 Kensington High Street, London W8 4PT, England
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Certificate of Excellence 2014
Royal Garden Hotel
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1,163 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel which is in a perfect location to visit London. We were visiting the Royal Albert Hall to see a show and used this hotel as our base. The hotel staff were amazing and Mick the concierge was so helpful even when we asked for an after show restaurant. Would definitely recommend this hotel as we have visited several... More 

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Windsor, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic hotel which is in a perfect location to visit London. We were visiting the Royal Albert Hall and used this hotel as our base. The hotel staff were amazing and even remembered our room number hours after checking in! Would definitely recommend.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel next to Hyde Park, great food (especially the Terrace Restaurant) in the hotel, the service and staff were excellent. Go to the oriental restaurant on the top floor for a beautiful view of the park and the area. We will be back! !

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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a night in their garden view room, which was of a good size (for London). Functional set up within the room and very clean. View of the park on a cold English winter day is not spectacular but pleasant nonetheless. Dined at Min Jiang the following day for their trademark duck, meal was nice albeit pricey (as expected) yet... More 

Was this review helpful? Yes 2
Cheltenham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a guest of a company we work with and all i can say is wow. Fabulous room with a lovely park view and in a great location close to all of the major attractions that London has to offer. The food was excellent- both breakfast (great variety of choice and quality) and evening dinner. The view... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

First of all a big thank you to Margaret at reception for welcoming my girlfriend and I on arrival. She was very swift and polite here as well as when we wanted to leave some bags at reception after checking out which was no problem at all. We were given an executive suite which I believe was an upgrade.The room... More 

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review, it so lovely to hear how we made your first 5 star experiences so enjoyable, from our stylish rooms to Margaret welcoming you and making your arrival effortless. I apologise for the small faults in the room and will pass these on to our housekeeping, but glad to hear you got a... More 

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for just one night at this hotel which has a great location on Kensington High Street next to Kensington gardens, with a bus stop right outside giving easy access to other parts of London. On arrival was pleased to have a free upgrade to a King size room, which was a good size with a nice view overlooking the... More 

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Playa Flamingo, Costa Rica
Top Contributor
67 reviews 67 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What I appreciate is SERVICE and this hotel has it! My flight was cancelled and hence I was delayed an entire day. Tyrone, hotel front desk, not only knew my name when I checked in, but he also worked tirelessly to make sure I received a credit for the night paid and missed. That is a lot more than I... More 

Was this review helpful? Yes 2
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review. I am happy to hear how our friendly staff made your stay efficient and that you would recommend us as a place to stay in London. As you mentioned, on your next stay please book directly online or via a preferred partner where you can enjoy free Wi-Fi... More 

Antibes
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have always had an affection for this hotel as I worked here for a short while over 40 years age when it was one of the newest model iconic hotels of the time. And needing a central London hotel for a romantic weekend seemed the obvious choice. I was not disappointed, the staff were friendly and welcoming, the rooms... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for such a kind a review of our hotel. We always enjoy getting feedback, particularly from old friends of the Royal Garden Hotel. It’s wonderful to hear how our friendly staff and stylish rooms made your occasion even more special and that we still give the same excellent experience as we did 40 years ago. We... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights here this weekend and Loved the hotel,the room, the location and the staff. But they need to throw out the mattress from our room. It was hard as a rock and had a huge crater in the middle of it. The worst 2 sleeps of my life!

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your recent feedback and to let us know how you love the hotel. I am disappointed that you found the mattress gave you a restless sleep and have asked housekeeping to look into this further as we aim for all our guests to have a comfortable stay. I hope we will welcome you back soon.... More 

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Hotel Style:
#39 Spa Hotel in London
#46 Family Hotel in London
#117 Luxury Hotel in London
#124 Romantic Hotel in London
#127 Business Hotel in London

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