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Royal Garden Hotel

5.0 of 5
2-24 Kensington High Street, London W8 4PT, England (Bayswater / Notting Hill / Lancaster Gate )
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Royal Garden Hotel
Ranked #116 of 1,081 hotels in London
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626 reviews from our community

Traveler rating
    352
    186
    43
    26
    19
See reviews for
Families
86
 
Couples
203
 
Solo
45
 
Business
160
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

We booked rooms for a number of nights on a business trip. The hotel was running a promotion, so the room was an excellent deal. The hotel is centrally located and right on the Park. The king room was very large and modern with a spacious bathroom. I stayed on the third floor and did not notice any noise whatsoever,... More

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Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 17, 2013

Quite an experience, but disappointed with the room which overlooked Kensington High Street and although on the 6th floor found the traffic noises and police sirens in the early hours caused a couple of restless nights. Good value for money at half the normal nightly rate, and was surprised that a hotel of this quality did not provide (half milk)... More

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Graham B, General Manager at Royal Garden Hotel, responded to this review
May 21, 2013

Dear Bob H., Thank you for your review. I am glad to know that you enjoyed our customer service. I am sorry if you were disturbed by the street noise, please note that our rooms have been recently refurbished with improved features such as double glazed sound proofed windows, however; I do understand that we are situated in a convenient... More

Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 17, 2013 via mobile

Beautiful located in a posh neighbourhood for a posh price. Was there for a conference. Great beds and a perfect shower. Be careful with eating from the minibar. 6,95 pounds for 20 cashew nuts? And the egs during breakfast were not included in the room rate either which I found odd

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Graham B, General Manager at Royal Garden Hotel, responded to this review
May 21, 2013

Dear Michiel, Thank you for your review. I am pleased to hear that you enjoyed your stay overall, especially the ‘great beds and a perfect shower’ in your room. We also appreciate your comments in regards the Mini Bar rates and breakfast inclusions. Please note that we offer 2 different types of breakfast where only the Full English Breakfast is... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed May 17, 2013

I was so disappointed as my room was exactly underneath the restaurant that has a cleaning service taking place overnight, keeping me up ofcourse with all their noise, and the hotel staff couldnt do anything about it. the rooms are decent, but in 2013, i expect much more from a 5 star hotel. I didnt get the rest i needed... More

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Graham B, General Manager at Royal Garden Hotel, responded to this review
May 21, 2013

Dear Guest, Thank you for your review. I am glad to hear that you enjoyed the hotel location and the view from your room. However, I am disappointed to read that your stay was disturbed by noise from Min Jiang Restaurant and I have passed on your remarks to the relevant managers who will look into the restaurant’s cleaning service... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

Great location, great rooms, clean, luxurious, wouldn't stay anywhere else! Service was exceptional, close to high street shopping, bus stop right outside hotel and takes you almost everywhere! Truly worth it.

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York United Kingdom
Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 14, 2013

I visited this hotel as part of a weekend break in London in April. It's not situated as centrally as I'd normally choose but I was tempted by a special offer that represented great value for money and overall, I did have an enjoyable stay. Check in was friendly and quick with the staff member paying particular attention to our... More

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See 19 more reviews by DivaYork for London
Boston
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2013

Our family had the pleasure of staying one night at the Royal Garden. We loved this hotel. Rooms were amazing, clean and well appointed. Loved the radiant heat on the bathroom floor! All of the staff were top notch. The location is wonderful and we loved walking into Notting Hill. If in London, don't hesitate to stay here. Our only... More

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Abbotsford, British Columbia, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 13, 2013

This hotel was highly recommended on Expedia, and although it was extremely expensive (about $350 CDN per night!!!), we decided the "stay the third night free" would be worth it. The rooms were quite small, with skinny twin beds. Our view, as Expedia customers, was of the building across the street. The other three views were of Kensington Gardens, Kensington... More

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Graham B, General Manager at Royal Garden Hotel, responded to this review
May 21, 2013

Dear Guest, Thank you for your review. I am sorry to hear that your recent stay did not meet your expectations. Please note that we allocate the rooms according with the Travel Agency instructions, our Standard Twin Rooms offer single beds overlooking Kensington High Street, although we also offer other room categories with different sizes and views, including our Garden... More

Leicester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

I stayed at this hotel for one night. The staff were very helpful. polite & courteous. The only negative was that my booking stated the check in time was 2pm. On arrival the staff informed me it was from 2pm & my room was not ready however they stored our luggage & promised to ring me when the room was... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

Booked hotel for one night midweek for graduation. Was easy to find on Kensington High Street, with car park situated below hotel. Spiralling ramp access to car park was tricky but location was convenient...£22 for 24hours parking was a good price. On arrival we were upgraded...the room was amazing. Very clean, spacious and fresh, amazing view over Kensington Palace Gardens,... More

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See 4 more reviews by Debby H for London
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Hotel Summarization (Beta)

What travelers say

  • Hyde park(26)
  • Kensington High street(10)
  • Very good(10)
  • Kensington Palace(8)
  • Great location(7)
  • Tube station(6)
  • Would definitely stay(4)
  • Bertie Bar(3)
  • Staff were friendly(3)
  • Chinese restaurant(3)

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Kensington and Hyde Park
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#97 Business Hotels in London
#136 Family Hotels in London
#264 Luxury Hotels in London
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

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Royal Garden Hotel
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