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All 1,073 London hotels

Royal Garden Hotel

5.0 of 5 Hotel   |   2-24 Kensington High Street, London W8 4PT, England (Bayswater / Notting Hill / Lancaster Gate )
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86%
Ranked #156 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
maldoliza Orlando
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1,012 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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Orlando
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very clean, nice hotel in the Kensington area. There are great restaurants and bars in the hotel, and walking distance to lots of shopping and nice pubs. Rooms are nice size, beds are comfortable. Very nice bathroom.

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Ko Samui, Thailand
Top Contributor
55 reviews 55 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were seduced into trying the Royal Garden as some Singaporean friends regularly use it when visiting London. It was booked through a hotel booking web site at a special pre-paid rate, but was still over GBP1,300 for four nights in a Standard Room Garden Area (pleasant view over Kensington Gardens). I felt the rather cramped room was somewhat overpriced... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am very sorry to hear that your recent stay with us didn’t meet your expectations. I am also concerned to learn that you found the hotel to be expensive, we are proud of our recent hotel refurbishment which we believe offers an enhanced service whilst maintaining competitive prices en par with other... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Been staying at this property for three decades now and all I can say the location remains wow and the breathtaking views remain the same yet unfortunately while the rooms are refurbished and there is some improvement the service levels and overall standards have dropped drastically. All in All I don't recommend this property at the prices it is definitely... More

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to hear that your recent stay at the Royal Garden Hotel didn’t meet your expectations. I am concerned to hear your comments in regards to the standards of service received during your stay with us. I would really appreciate if you could make contact with me by emailing feedback@royalgardenhotel.co.uk with... More

Harpenden, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third overnight stay at the hotel. It is consistently excellent and the staff are always friendly and helpful. The garden rooms offer a superb view towards London centre and this is one you cannot tire of. We recommend the hotel for a weekend trip to London.

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed so much about your recent stay at the Royal Garden Hotel, especially the customer service provided by our team, the views from your room overlooking Kensington Gardens and our convenient location, here in leafy Kensington. We look forward to welcoming you back soon. Warm... More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely London teatime. We'd booked ahead for our party of 12 work colleagues. The table was well laid and we had a comfortable light bright space close to the piano. I was impressed that although I was at the end of the long table in a long room I felt the staff made the effort to check that I didn't... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent Afternoon Tea experience at Park Terrace Lounge. I am delighted to hear that you enjoyed the customer service provided by the team. We look forward to welcoming you back soon. Warm regards, Jonathan Lowrey General Manager More

Southampton, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times over a number of years for work. It has had a refurb recently so is a lot more airy and modern looking inside - possibly losing a bit of the older feel comfort/character maybe, but bringing it in line with a more business hotel feel. Compared to other similar price band/star rated hotels in... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the customer service provided by the team, the views from your room overlooking Kensington Gardens and the convenient location of the hotel, surrounded by Kensington’s many attractions. I am also very happy to hear that... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The Royal Garden Hotel's location is close to the tube, shopping, Kensington Palace and parks. We found the hotel to be simple elegance and very comfortable, the service was wonderful. During the evenings it's quiet seeing the surronding stores close. I would reccommend this hotel for business and adults.

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the style, the customer service provided by our team and the convenient location of the hotel next to Kensington’s many attractions. I am also delighted to hear that you would recommend us to others. We look... More

Wrexham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having seen the various good and bad reviews we thought we would have a change from our usual choice of London hotel. We checked in (not particularly a very friendly reception) and were given a room on the third floor 303, but we were not happy with the view, considering we were there for 3 days, the view of the... More

Was this review helpful? Yes 3
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to hear that your recent stay at the Royal Garden Hotel didn’t meet your expectations. First of all, I would like to apologise for any disappointment caused or if any member of the team didn’t offer the service that you expected. I would really appreciate if you could contact us... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and fell in love. Absolutely gorgeous room with a beautiful view of Kensington Gardens. All the lovely were friendly, polite and helpful - no complaints. We decided to have lunch at Min Jiang, the Chinese restaurant at the top of the hotel, and it was truly one of the meals I've ever had. Great... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed your recent stay at the Royal Garden Hotel, especially the customer service provided by our team, your lunch at Min Jiang Restaurant and the convenient location of the hotel, here in Kensington. We look forward to welcoming you back soon. Best wishes, Jonathan Lowrey... More

UK
Top Contributor
72 reviews 72 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Royal Garden is in a great location right on the Kensington High Street. Its a no nonsense top drawer 5* hotel and it does it well. Since my last visit it has been refurb and is perhaps less old world comfy and more professional and business. Either way works. Rooms are good in most cases, the ones at the... More

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Royal Garden Hotel. I am delighted to hear that you enjoyed your room, the customer service provided by the team and the convenient location of the hotel, surrounded by Kensington’s many attractions. We look forward to welcoming you back soon. Warm regards, Jonathan Lowrey General... More

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Garden Hotel 5*
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#36 Spa Hotel in London #115 Romantic Hotel in London #116 Family Hotel in London #116 Luxury Hotel in London #139 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
Number of rooms
394

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