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Royal Garden Hotel

#124 of 1,052 Hotels in London
Certificate of Excellence
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2-24 Kensington High Street, London W8 4PT, England
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FREE ENGLISH BREAKFAST
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1,356 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I need to try harder to write reviews for the accommodation I stay in and thought I would start with our wonderful weekend at the Royal Garden Hotel in London. An anniversary treat for my husband and I, with many fond memories of this hotel. Our stay in a garden suite room with an amazing view of Kensington gardens whilst... More 

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Trabuco Canyon, California
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed staying at this Hotel on our first trip to London. The room is spacious for a family of four. Room was clean and we had turn down service every evening. The location is great right next to Kensington Palace and Kensington Garden. We will definitely stay at this Hotel when we come back to London.

Was this review helpful? Yes 1
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing service, beautiful, spacious rooms, room service with delicious food (quickly prepared and delivered), bathrooms comes with nice equipment, in general just my favourite hotel in all of London.

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Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having stayed at a couple of 5 star hotels in the City I don't know if my expectations were too high? The hotel itself is nice and very well positioned. The surrounding area has everything you need and the tube station is a short walk away to get around the rest of London. When I say missing the extras, I... More 

Was this review helpful? Yes 1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review as all feedback is very valuable to us. I am disappointed to hear that you felt your stay didn't have the little extras you expected and our usual high standards of service were not met on this occasion. We do actually offer complimentary bottles of water to all guests on our turn down... More 

London
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked here for afternoon tea for 3 people and at the beginning we were amazed by the beautiful views and the setting of it all. After we were sat we were given a menu and we noticed there were supplements for some teas so we decided to stick to the ones included in the price. We were extremely hungry... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review as we value all feedback given. I am disappointed to hear of your recent Afternoon Tea experience in our Park Terrace Restaurant and have spoken to our Restaurant Manager who would like to investigate this further. If you could be so kind as to send your reservation details to feedback@royalgardenhotel.co.uk it would help... More 

Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Several years ago had the most wonderful afternoon, which was at the time second to none in this hotel. Whilst we were in London, as a treat for some friends, who are celebrating the silver wedding, we booked an afternoon tea as a treat. On arriving the greeting we received was lovely, warm and welcoming and our bags were and... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review however I am disappointed to see that your return visit for afternoon tea did not live up to your expectations. We do find that we offer good value compared to other 5 star London hotels and pride ourselves on the quality of our teas and cakes, so I am sorry if you did... More 

Munich, Germany
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We were completely spoiled at this hotel recently, with a beautiful room overlooking Hyde Park. This hotel excels in making children welcome, from the friendly approachable staff, to fabulous little extras such as a great back pack full of goodies on arrival, and scooters (and helmets) to take out into their glorious "back garden" Hyde Park. The food's great -... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a very kind review. It gives me great pleasure to hear how our distinctive location and welcoming staff made your stay a memorable one. We like every guest to feel special, no matter what age, and I hope your children enjoyed all our extra family touches. I hope we will... More 

Bristol, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a conference. Although I didn't see much of the hotel as we were located in a room on the lower ground floor, what I did see was lovely. The room was very clean and had a very comfortable bed. My room was on 5th floor but I did go to one of my colleagues room which... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving a positive review following your recent conference with us. I am happy to hear that our comfortable rooms, attentive staff and great breakfast made your stay even more enjoyable and that you would recommend us. I hope we will welcome you back again soon. Best wishes, Jonathan Lowrey General Manager More 

Tel Aviv, Israel
Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited with my family. We had a wonderful time. The hotel is VERY big, it has a very big pool with slides. You can have a kitchen in your room and cook for yourself. Go and see the "wow" show there. Awesome hotel :)

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London, United Kingdom
Level Contributor
90 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband stayed here when it had just opened 50 years ago when he was 10! We have not visited it for some 35 years ourselves but stayed recently one night on way to Heathrow as it is convenient for Paddington for Heathrow Express. We were lucky enough to get an upgrade to a lovely room overlooking the park. We... More 

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving us a kind review following your stay and its wonderful to know that your husband was just 10 when he first visited. I am pleased to see that you got to enjoy some great views over the park, however, I'm sorry if you felt breakfast was a little pricey as we do feel that... More 

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