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Royal Garden Hotel

#132 of 1,050 Hotels in London
Certificate of Excellence
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2-24 Kensington High Street, London W8 4PT, England
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1,290 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We held our annual conference at RGH and must say from start to finish everyone that we dealt with either beforehand or on the day were more than helpful and courteous. Our event manager Martin went above and beyond the call of duty helping us to organise a very busy day and evening. No one said no which made it... More 

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Lancaster, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Absolutely nothing to complain about following my stay at the Royal Gardens. Granted, it was a bargain and I certainly wouldn't pay the full price for our room, but as a crash pad for one night it was great. Music was playing when we entered the room, and the front desk helped us with every query. The whole thing was... More 

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent hotel situated in a gorgeous location. We stayed in a garden room and had fabulous views over Kensington gardens. Our room was beautifully appointed and both stylish and functional. I was delighted that the bathroom had a separate shower to the bath and quality toiletries provided. There was a comprehensive and interesting choice at breakfast and... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here for a 3 day long business conference and it was top notch all round. The staff were wonderful and facilities very good. The general manager raised the experience up a level by adding a very personal touch and hoping to welcome me back in the future. Wholeheartedly recommend this venue for both business and leisure should you... More 

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Cape Town
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Royal Garden Hotel adjacent to Kensington Palace never fails to deliver on my expectations. This wonderful hotel on Kensington High Street compares favourably with the best in the world. The rooms are fantastic and spacious. The staff are great and I would be hard pressed to seek alternative accomodation in London.

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Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for 2 nights in an executive room. Our room was spacious and modern with a lovely large bathroom with a bath and separate rain shower (I can't stand showers in baths !) Check-in was fast and smooth and all reception staff were friendly. During our stay we visited the Min Jiang restaurant on the 10th... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night only for a concert at the Albert Hall which is literally a 5 minute walk along the same road. The hotel is very plush from reception through to the rooms, I would have given it 5 stars if it were not for the poor service in the restaurant where we were seated and subsequently ignored... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review of your stay. We always appreciate any honest feedback given but I am disappointed to hear that you did not receive our usual 5 star service during your meal and I have passed on these comments to our Restaurant Manager. However, I am pleased to hear that... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I organised a conference at the RGH in May 2015. I can't praise the hotel enough. All staff were superb - they couldn't do enough to help. Efficient, friendly, wonderful service throughout. Gorgeous and plentiful food. I'll definitely use the RGH again and highly recommend it to all event organisers.

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Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want to enjoy first class food with excellent service in a great location you cannot do better than visit this hotel. From the moment we entered the staff did everything possible to make us feel welcome.We enjoyed delicious cocktails and really tasty food beautifully served and our waiter Daniel made the evening with his polite friendly and efficient... More 

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East Sussex
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my husband and toddler for a weekend away. Normally our trips to London are hectic but staying at the Royal Garden made our visit ever so relaxing. From the moment we arrived, we were well looked after. Our 2 year old was given a Royal Garden teddy which he was made up with. We were escorted to... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed review of your stay. It is lovely to know that the whole family were made to feel welcome and that all your needs were met. I am pleased that you got to enjoy our distinctive location in Kensington with the great family friendly restaurant, parks and shopping... More 

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