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All 1,073 London hotels

Royal Garden Hotel

5.0 of 5 Hotel   |   2-24 Kensington High Street, London W8 4PT, England (Bayswater / Notting Hill / Lancaster Gate )
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Royal Garden Hotel
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86%
Ranked #152 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Mjayyy London, United Kingdom
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1,000 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean modern and most importantly spacious rooms (compared to other 5 star hotels in london), amazing views (whether of the park or high street), with friendly and helpful staff. If there's only one thing i would change i would say it's the location but that's personal preference. I would rather live closer to the park lane area as it is... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Royal Garden Hotel after a theatre visit I stayed in a Garden Room the room was very plush with a larger than average king size bed and a well stocked mini bar where there was certain items you could have as part of the room charge (which I might add was very reasonable) When the t.v... More

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Harrogate, United Kingdom
Top Contributor
82 reviews 82 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights this week at the Royal Garden Hotel in Kensington. This was as part of an amazing trip we won through a Visit London competition. Couldn't believe our luck when we won, as it also included full breakfast, champagne on arrival, garden (Kensington Palace and Hyde Park) view room on the 9th floor, wifi etc. In addition... More

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Toronto
1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Royal Garden Hotel on July 20th with my family and I cannot say enough positive comments about my experience. From the moment we arrived we were made to feel most welcome and the overall service of all the staff we encountered could not have been of a higher standard. I stayed in a King Bedded... More

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Northampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently used The Royal Garden Hotel for 11 days of Management meetings in the Balmoral and Westminster Suites. The staff at this hotel are all very well trained with great service levels where nothing is too much trouble. The meetings all went very smoothly and the event team were very organised and helpful. Our varied Buffet lunches were all... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that your management meetings were a great success and that you especially enjoyed the customer service provided by the team, the quality of the cuisine and our convenient location, here in leafy Kensington. I am also glad to learn that some of your colleagues found the view... More

Orlando
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean, nice hotel in the Kensington area. There are great restaurants and bars in the hotel, and walking distance to lots of shopping and nice pubs. Rooms are nice size, beds are comfortable. Very nice bathroom.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive review. I am delighted to hear that you enjoyed so much about your recent stay at the Royal Garden Hotel, especially the hotel’s outlets, your room and the convenient location of the hotel, surrounded by Kensington’s many attractions. We look forward to welcoming you back soon. Best wishes, Jonathan Lowrey General Manager More

Ko Samui, Thailand
Top Contributor
55 reviews 55 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We were seduced into trying the Royal Garden as some Singaporean friends regularly use it when visiting London. It was booked through a hotel booking web site at a special pre-paid rate, but was still over GBP1,300 for four nights in a Standard Room Garden Area (pleasant view over Kensington Gardens). I felt the rather cramped room was somewhat overpriced... More

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am very sorry to hear that your recent stay with us didn’t meet your expectations. I am also concerned to learn that you found the hotel to be expensive, we are proud of our recent hotel refurbishment which we believe offers an enhanced service whilst maintaining competitive prices en par with other... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Been staying at this property for three decades now and all I can say the location remains wow and the breathtaking views remain the same yet unfortunately while the rooms are refurbished and there is some improvement the service levels and overall standards have dropped drastically. All in All I don't recommend this property at the prices it is definitely... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to hear that your recent stay at the Royal Garden Hotel didn’t meet your expectations. I am concerned to hear your comments in regards to the standards of service received during your stay with us. I would really appreciate if you could make contact with me by emailing feedback@royalgardenhotel.co.uk with... More

Harpenden, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third overnight stay at the hotel. It is consistently excellent and the staff are always friendly and helpful. The garden rooms offer a superb view towards London centre and this is one you cannot tire of. We recommend the hotel for a weekend trip to London.

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you enjoyed so much about your recent stay at the Royal Garden Hotel, especially the customer service provided by our team, the views from your room overlooking Kensington Gardens and our convenient location, here in leafy Kensington. We look forward to welcoming you back soon. Warm... More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely London teatime. We'd booked ahead for our party of 12 work colleagues. The table was well laid and we had a comfortable light bright space close to the piano. I was impressed that although I was at the end of the long table in a long room I felt the staff made the effort to check that I didn't... More

Was this review helpful? Yes
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent Afternoon Tea experience at Park Terrace Lounge. I am delighted to hear that you enjoyed the customer service provided by the team. We look forward to welcoming you back soon. Warm regards, Jonathan Lowrey General Manager More

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Garden Hotel 5*
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#35 Spa Hotel in London #107 Family Hotel in London #111 Luxury Hotel in London #116 Romantic Hotel in London #134 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 
Number of rooms
394

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