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Royal Garden Hotel

5.0 of 5 2-24 Kensington High Street, London W8 4PT, England
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#165 of 1,055 Hotels in London
1,054 Reviews 4.5 of 5 stars
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1,054 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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connecticut
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back from a week at the Royal Garden Hotel and was delightfully impressed by the quality of the hotel and the service. Yes, the room was a little cramped for two people on an extended stay- but this IS central London and the view over Kensington Gardens and the quality of the bed - one of the most... More

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Top Contributor
169 reviews 169 reviews
102 hotel reviews
431 helpful votes 431 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here at the weekend. Twin room on the 9th floor. Greeted really well and checked in by friendly and efficient receptionist. Room really good. Not a Kensington Garden view but still very pleasant. Clean, well furnished and comfy bed. Bertie's bar lacked atmosphere but that was ok as loads of places to go in the area. Would definitely... More

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Milan, Italy
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is situated in Kensington, near Hyde Park. Tube is 5 minutes walking. The level of service is very good, in line with most important international hotels. If possible ask rooms (from 6th to 10th floor) on park side: the view is fantastic.

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My friend and I came for dinner last night and were blown away with the level of service and attentiveness of staff, all of them from the barmen to the wonderful waitress Nora were simply superb and made our evening so much more enjoyable. The food was delicious too!

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Shropshire
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel. I have stayed twice so far this year and I will very probably choose it next time I'm in London. The hotel is located in a safe and attractive part of London. It overlooks Kensington Gardens and Kensington Palace. There is a tube station and decent shopping nearby. I can easily walk to the museums that... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to leave a generous review. I am glad that our convenient location made your travel around London easier. It is also nice to see that our friendly, efficient staff could accommodate your room choice. At the Royal Garden Hotel, we believe breakfast is very important to our guests so I... More

Cramlington, United Kingdom
Top Contributor
64 reviews 64 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended the MAD blog awards which were held in one of the suites at the hotel. I was very impressed with the level of service we received - definitely 5*. Nothing was too much trouble for the staff and we all received the star treatment. I was highly impressed with the standard of food that was served to 100+... More

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for such positive feedback. It pleases me to read that you and other guests received impeccable service and dishes during your event. I will pass on the commendations to all involved in the event. We hope to welcome you again soon. Best wishes, Jonathan Lowrey General Manager More

New York City, New York
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

To be honest, I just needed a hotel last minute. I stay in hotels pretty much every week and usually research more than I did on this hotel. The Royal Garden is the perfect example of a hotel doing the bare minimum to hit a five star rating. First, my rooms was a closet. It looked nothing like the photo... More

Was this review helpful? Yes 2
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am sorry to see that your stay was not satisfactory and that you felt your room wasn’t very spacious. Just to let you know for future reference, we do offer a variety of room categories for all occasions. I am very surprised to hear that the bathroom was basic as we often... More

Beccles, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Not cheap but you get what you pay for. Friendly, helpful staff. Lovely big room and en suite. Comfy (huge) bed. Great location, whether you want to go for a walk in Kensington Gardens, a trip to the Albert Hall or jump on the tube at South Kensington (Piccadilly line). We will be back..... Soon!

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest. Thank you for your kind feedback. As a five star hotel we always strive to deliver great service and value for money. I’m delighted to read this was achieved both through our comfortable rooms and friendly staff. We look forward to greeting you on your next visit. Best wishes, Jonathan Lowrey General Manager More

York, United Kingdom
Top Contributor
147 reviews 147 reviews
64 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location , nice safe area , close to all major attractions , quality rooms with contemporary furnishing and all requisite international travellers requirements ..tidy, clean , good shower, large bath ..everything you need ..will definitely stay here again next time we're in Central London

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your generous feedback. I am glad to hear that the central location was convenient for you and that the hotels décor and amenities made your stay more comfortable. We look forward to greeting you on your next arrival. Best wishes, Jonathan Lowrey General Manager More

Singapore, Singapore
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed one night in this hotel with my wife. Overall, the experience was just about OK with a balance of pros and cons. Pro 1. The location is excellent - right next to Kensington Park. Turn the corner and you're at Kensington Palace. 2. The price is reasonable - at the lower range for a 5 star hotel 3.... More

Was this review helpful? Yes 2
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback and I appreciate the pros and cons. I'm glad to hear that on the whole you had a good stay. I'm pleased to see we were able to be flexible on your later check in and parking. I apologise that we could not accommodate an earlier check in and I do hope we... More

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

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