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Royal Garden Hotel

5.0 of 5 2-24 Kensington High Street, London W8 4PT, England
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Certificate of Excellence 2014
Royal Garden Hotel
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Royal Garden Hotel
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1,195 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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March, England, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Best hotel in London. Very friendly staff. Great rooms. Free wifi. Fantastic cleaning our cleaner was Christina T. She was fabulous. Nothing was a problem. Doesn't matter how much money you have. They all treat you with the same standard. No hidden costs at all. Lovely shower and bath soaps. Will always stay here when we are in London

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Battle, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the weekend with the family and we all had an amazing stay. The staff were all very friendly and made us feel all feel welcome. The quality of the rooms and service received was great. The highlight of stay for the children was using the hotel's scooters and exploring Kensington Gardens next door. The perfect place for a... More 

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West Sussex
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We managed to get an incredible deal on this hotel in cental London and I can honestly say it's beautiful. Situated right in the heart of Kensington we had a room overlooking Kensington Palace and the private street where all the foreign royalty live and of course, Kensington Gardens. The staff on check in were polite and very helpful. The... More 

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Stockport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We've just come back from a 3 night stay at this incredible hotel. I've tried to find faults but couldn't find a one. The service was amazing, nothing was too much trouble for any of them. They were attentive without being over the top. Like all brilliantly trained and professional staff they seemed to know what we wanted before we... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family and I just returned from an awesome trip to London. We went to visit one of my sons who was studying abroad. We were recommended to stay at the Royal Garden Hotel and it worked out perfectly. The hotel was a five minute walk from my sons London dorm room which was an added bonus. We arrived at... More 

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Istanbul, Turkey
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I always want to stay here not only for their lovely staff and comfortable rooms but also for the amazing Chinese restaurant they have on the roof! It is now a ritual for me to check in and immediately order some clay pot sanpei, garlic pak choi and some jasmine tea from room service...

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Tonbridge, United Kingdom
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here at the end of January with my wife on a Company event - this is a wonderful hotel, with excellent staff and the best ever Chinese meal in the Hotel Restaurant - you must try it. Could not fault the facilities, room service for breakfast was on time, excellent selection and of a high quality. Beware the underground... More 

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for writing a pleasant review of your stay with us. It really pleases me to see that you had an excellent stay, made even more enjoyable with our friendly staff. It is lovely to hear that you had the best ever Chinese meal at Min Jiang and I will pass on these wonderful comments to the... More 

Worcester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

In my opinion the most important element of any hotel is the quality of the beds. At the Royal Garden Hotel I experienced the best nights sleep on the comfiest bed I have found anywhere in the world. Add to that the superb food, where my only disappointment was that I was too full to eat as much of the... More 

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4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

It really is a lovely hotel, but the bed was horrendous! The pillows shrunk to nothing under pressure, there was next to no bedding of any substance and housekeeping didn't really seem to care. Stayed in a 4 star the night before which was much nicer.

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Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your stay. I am disappointed to hear that you did not find your sleep to be comfortable and have passed these comments to our Head of Housekeeping, as we usually receive positive views on the comfort of our pillow which are 85% duck feather and 15% duck down. We can also provide... More 

Chicago, Illinois
Top Contributor
120 reviews 120 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed a four-night stay at this well-located hotel just steps from the Kensington Gardens. Our room was beautifully appointed, with a very comfortable bed. Lighting was excellent. Our window overlooked the Kensington High Street--always interesting. The bathroom included a deep tub and separate shower. Did not try the bath, but it looked great. Service was excellent. Fitness center was... More 

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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Hotel Style:
#39 Family Hotel in London
#40 Spa Hotel in London
#106 Romantic Hotel in London
#111 Luxury Hotel in London
#112 Business Hotel in London

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