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The Milestone Hotel

Travelers' Choice award winner
#2 of 1,049 Hotels in London
GreenLeadersSilver level
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1 Kensington Court | Kensington, London W8 5DL, England
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3 nights for 2
Best prices for: 1 room 1 guest
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The Milestone Hotel
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The Milestone Hotel
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1,182 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Milestone Hotel
See the most recent reviews
Schaffhausen
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent Easter at the Milestone (Family with 3 Kids aged 18, 16 and 9) and want to share our incredible experience. From the first hello to the last goodbye you feel welcome here. The staff is so friendly and genuinely concerned with the wellbeing of the Hotel guests. When our son ordered lactose free scrambled eggs on the first... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your very kind words following you and your families stay with us over the Easter period at The Milestone Hotel. I was thrilled to read your comments and that my fantastic team provided you all with only the very best in service during your stay with us. Please do come and visit us again... More 

dublin
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is an example of hotel theatre at its best. From The moment that you step out of the car you are made to feel like very important guest. The tour of the hotel, the offers to help, the recommendations, the bookings in fact everything was perfect. The team who took care of our every need deserve all the... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for taking the time to post your review following your recent stay at The Milestone Hotel. I was really pleased that you enjoyed your stay with us and that we met your expectations. I was happy to also read you enjoyed all the smaller touches and details we offer to all of our guests. Again... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A lovely hotel with views over Kensington Palace. Easy access to Albert hall and city by bus or Taxi. The hotel was very clean the beds comfortable, the staff were lovely and friendly made you welcome and at ease and couldn't do too much for you.Plenty of choice for breakfast, buffet and freshly cooked food if required. The room was... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your kind words following your recent stay with us at The Milestone Hotel. I was delighted to read that you enjoyed the warm welcome you received and liked the great view of Kensington Gardens from your room. I was also pleased that you enjoyed your breakfast with us and found the location of the hotel convenient. Please... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently returned for another stay at the Milestone, it's always a pleasure, the staff are extremely attentive and helpful. Breakfast is the highlight of the day, concierge and reception staff pay attention to the smallest detail. Another enjoyable stay.

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your kind feedback following your recent return stay with us at The Milestone Hotel. I am really grateful that you took the time to leave your kind words which I have passed on to all the team at the hotel. I was happy to read that you also enjoyed your breakfast with us each... More 

Manhasset
Top Contributor
94 reviews 94 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Staying at the Milestone truly made our visit to London just perfect. Located a bit off the busy touristy areas of London, this boutique hotel will cater to your every whim. As a family of five, we needed at least two rooms. We were offered the option of staying in one of the five apartments that are part of the... More 

Was this review helpful? Yes 5
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely thrilled to read your kind words following your recent stay in one of our apartments at The Milestone Hotel. I was so glad that you and your family enjoyed all of the facilities including taking Afternoon Tea in our Park Lounge. I will be passing on your fantastic feedback to Fabrizio and his team and Neil and... More 

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 27, 2015

We were booked for a one night stay as we were going to see The Who playing for Teenage Cancer Trust at Royal Albert Hall, from the moment we walked through the front door until the moment we left, the staff were fantastic, helping in whichever way they could. Our room was on the 4th floor, The Jungle Room, so... More 

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for taking the time to write your kind words following your recent stay with us. I was really pleased to read that you enjoyed your stay in our Jungle Room and that you were also happy with the welcome and service you received during your stay. I hope you enjoyed the Who concert at the nearby... More 

Shrewsbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

My wife and I recently stayed at the Milestone on a birthday trip to The Albert Hall and I cannot praise this hotel enough. The premises are quirky and full of character and history and the staff full of knowledge of the past of the premises. On arrival we were given a tour of the premises which is something new... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your kind words following your birthday stay with us at The Milestone Hotel. I was delighted that you enjoyed your stay with us and enjoyed the welcome , facilities and most importantly the service you received. I hope you enjoyed your trip to The Royal Albert Hall and please do come and stay with us again soon.... More 

Guernsey, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 26, 2015

Took a short weekend in London, including a night at the Milestone. A beautiful hotel with wonderful and helpful staff, who know the difference been good service and being intrusive. Room was everything it should be, food was as good as expected and nothing was too much trouble A wonderful hotel

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for posting your review following your recent stay with us at The Milestone Hotel. I was really happy to read that you enjoyed your stay with us and that you also liked the discreet service we cdo our very best to provide to all of our guests. I have passed on your kind words to the... More 

North Yorks. England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2015

This was the first time I'd stayed at the Hotel and it will now be my first choice when travelling to London. I stayed here a week ago in a Deluxe Room. The room was high up on the 5th floor. Even though the room was next to a lift I heard nothing in all the time I was there,... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to write your kind words following your recent with us at The Milestone Hotel. I was delighted to read that you enjoyed your room, the personal service you received in our bar and the perfect location of the hotel. We hope that you will come and stay with us again soon. Kind regards, Andrew... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

I stayed at The Milestone Hotel with my Mother, as a belated birthday treat. From the moment we arrived to the moment we left nothing was too much trouble. The small gifts and welcome card made us feel special. I was even surprised by delicious birthday cake. 🎂 We are planning on returning later in the year along with my... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to write your kind words following your recent birthday stay with us at The Milestone Hotel. I was really happy to read that you and your mother enjoyed your special birthday stay with us and that you are planning to return to us in the near future. I have already passed your feedback on... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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