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The Milestone Hotel

5.0 of 5 1 Kensington Court | Kensington, London W8 5DL, England
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The Milestone Hotel
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The Milestone Hotel
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1,067 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Island of Malta, Malta
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were recently guests at this hotel and if this was our first stay it definitely will not be our last! Incredibile personnel who treat you like friends and not just a number as other renowned hotels do. We stayed in room 604 which was impressively decorated. We had the opportunity of dinning twice at the hotel restaurant which I... More

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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had the pleasure of staying at The Milestone during a recent London trip. It was highly recommended by friends and it certainly lived up to all the wonderful things we had been told. The rooms were lovely and spacious and the amenities were above and beyond expectations. The Manager and Staff made our stay our stay... More

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Owings Mills, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I vacationed at The Milestone/London with my 2 daughters and from the moment of arrival until our day of departure, we were treated like royalty. Truly, this is how the staff made us feel. Upon arrival we were met with complimentary tea & biscuits because our room was not yet ready. Served with real China and a fully-suited wait-staff. Our... More

Was this review helpful? Yes 2
Malta
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed in several London five star hotels in the past it was indeed a pleasure to have tried the Milestone Hotel. Located just across the road from Kensington Gardens/Hyde Park and seconds away from the fashionable Kensington High Street, this hotel enjoys an enviable location which is very central and yet away from the maddening crowds, noise, traffic and... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I really do appreciate the time you took to write your feedback following your recent stay at The Milestone Hotel. I was delighted to read that overall you enjoyed your time with us. I have also taken on board your comments reagrding the guest PC and desk area whcih we provide to our guests. Through listening and actioning our guests... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the first time writing a hotel review in many years of travel but felt that our stay at The Milestone was so memorable that we had to make comments. As other reviewers have written, it is truly a special property with wonderful staff. Would highly recommend!!!

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted to read your comments following your stay at The Milestone Hotel. We are grateful that you took the time to do this and that we met your expectations during your stay. I have passed on your kind words to the team and we hope to welcome you back soon. Many thanks Andrew Pike General Manager More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Milestone Hotel for many years now. We have also stayed at numerous 5 star hotels such as The Ritz, The Westbury, The Langham, Claridges, Mandarin Oriental to name a few. The Milestone is still our favourite by far. We stayed there in 2011 for the first time to test run the hotel before we booked... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your kind words following your recent return stay at The Milestone Hotel. I was delighted to read that once again we have met your expectations in every way. I have passed on your kind words to Neil and the rest of the team which they really did appreciate. Please do come and see us... More

Chester, United Kingdom
Top Contributor
58 reviews 58 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Milestone for a few nights during our wedding in September. Unfortunately the room wasn't quite ready so our suitcases were safely stored for us and we went shopping. On our return our cases were taken to our room and we settled in. We were located on the 3rd floor in a deluxe studio room overlooking the... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to post your kind words following your recent stay with us at The Milestone Hotel. I was really pleased that you enjoyed your stay with us and I have passed on your feedback to my team includng Jose and Stevewhich was very much appreciated. Please do come back and stay with us again in... More

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

A spectacular hotel in a spectacular location hugging the corner of Hyde Park. However, what made my stay memorable is the level of care and attention I received from every person working at the Milestone. Not once did I feel the warmth was artificial or officially demanded by their job. People seemed extremely proud to be a part of what... More

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your kind words following your recent stay at The Milestone Hotel. As you mentioned we do take great pride in the genuine service and hospitality we provide all of our guests so again thank you for mentioning this. I have passed on your feedback to my team and we all hope to... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Classic old world style European hotel with luxurious accomodations, a knowledgeable and gracious staff, and excellent geographic location for prime sightseeing. Convenient to world class shopping (walking distance) and the underground ("tube") for more extended sightseeing. Highly recommended.

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your kind feedback following your recent stay with us at The Milestone Hotel. I was really pleased to read that you enjoyed all aspects of your stay including the service and location of the hotel. I have passed on your feedback to my team and we all look forward to hopefully welcoming you back again in the... More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Wife and I, along with our little Dog, Lizzy, have just returned home from our seventh stay at the fabulous Grade II listed Milestone Hotel which as usual, began with an amazing greeting from all staff present in the Lobby, all of whom we now know, love and respect. The usual complimentary 'Glass of Champagne' was delivered to our... More

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for once again taking the time to leave your kind words following another great stay at The Milestone Hotel. I was again delighted to read your kind words which have already been shared with the team. It is always an absolute pleasure to welcome you back to the hotel and we look forward to seeing you at Christmas.... More

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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 63
Reservation Options:
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Also Known As:
The Milestone Hotel London, England

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