We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

The Milestone Hotel

5.0 of 5 Hotel   |   1 Kensington Court | Kensington, London W8 5DL, England (Kensington and Hyde Park)
Hotel website
Hotel amenities
Special Offer
Free Breakfast!
Save Saved
You added The Milestone Hotel to your Saves list
The Milestone Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
96%
Ranked #2 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed yesterday
LRG113 Vallejo, California
  • Overview
  • Reviews (1,015)
  • Photos (761)
  • Amenities
  • Q&A
  • Room tips (190)
  • Location
  • More
Write a Review

1,015 people have reviewed this hotel

Traveler rating
    901
    83
    30
    1
    0
See reviews for
244
469
57
111
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Vallejo, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The Milestone does have issues, e.g., electrical. But any issues are minor and well-taken care of by the cordial staff. So, If you are planning a London trip, and If you can afford it, then you can hardly go wrong in booking a stay at the Milestone.

Was this review helpful? Yes
Cambridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had afternoon tea recently. A small homely lounge which is exquisitely furnished. Food and service were good though I felt it was a bit overpriced compared to others. Aside from the meal the staff were exceptionally attentive and helpful with an understated efficiency.

Was this review helpful? Yes
Rocklin, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The Milestone was our home for our first 6 nights on our London/Ireland journey. Location and hotel services were near-perfect (can't beat the 3 min. walk from the Tube station and the numerous restaurants nearby). Our Virtuoso package included FULL breakfasts everyday, and we definitely took full advantage (amazing cold buffet and beautiful cooked offerings, including baked cod, eggs benedict,... More

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
64 reviews 64 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Where does one begin? Is it the fact that everyone, and I mean everyone, knows your name and your preferences? Or is it the fact that you know their names? Is it the fact that they anticipate your needs and that they clearly enjoy helping you solve your problems? It might be that they treat your 11 year-old daughter like... More

Was this review helpful? Yes
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Milestone Hotel was the perfect choice for my recent London vacation. The entire staff catered to our needs on a daily basis. There was fresh fruit waiting for me when I returned from my day of sightseeing. The hotel is beautiful, the staff goes above and beyond and the entire experience was more than excellent. I highly recommend this... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I booked this princess afternoon tea special treat for my daughter via email and this was confirmed promptly. We were greeted courteously at the main door and shown into a delightful elegant room. They made my daughter feel like a real princess and they even served her a cupcake with candle on a decorated plate with 'Happy Birthday' with a... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

great hotel very nice room great service cannot find anything wrong about it really worth it to go there!! very nice location and place where you willspend great time relax and staff is extremly nice higlhy recommended

Was this review helpful? Yes
Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I arrived at The Milestone hotel, after a long walk from South Kensington. I underestimated the walk and I was left feeling quite out of breath. As soon as I arrived at The Milestone, I was greeted by the doorman, and then upon arrival into the reception I was promptly shown into the park lounge. I was seated in a... More

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted that you enjoyed your recent Afternoon Tea at The Milestone Hotel. I was delighted that you enjoyed your experience with us and have passed on your kind words to all of the food and beverage team in the hotel. I was also really pleased that you found all of our facilities to your liking. Please do visit... More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is like staying in a wonderful manor home. The staff is exceptionally warm, courteous and helpful. The location, across from Kensington Gardens, is an oasis in the city of London. Our room faced the Gardens and had a small lower level with a lounge and a second television. The bathroom was good size with a great shower head... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for your kind words following your recent stay at The Milestone Hotel. I was really glad that you enjoyed our genuine hospitality and the location and facilities of the hotel. Myself and all of the team look forward to welcoming you back once again in the near furture. Many thanks, Andrew Pike More

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i ve stayed in five stars hotel all over the world, and this is in the top 2, everything was just simply fantastic. They did everything to make my stay (with my family) unforgettable. i will stay there again any day

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for taking the time to write your review following your recent stay with us at The Milestone Hotel. I was delighted that we have come in your top 2 hotels of all time. We always try our hardest to meet our guests high expectations and was really pleased to read that we have acheived this. I have passed... More

Owners: What's your side of the story?
If you own or manage The Milestone Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Milestone Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, LHW, Expedia, Travelocity, Tingo, Otel, BookingOdigeoWL, Despegar.com, Agoda and Priceline so you can book your The Milestone Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London, England

761 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
Room/suite (62)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (36)
Viewed
Dining (41)
Viewed
0:48
Videos (2)
Viewed
View from room (4)
Viewed
Family/play areas (3)
Viewed
Other (57)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (504)
Viewed
Amenities (36)
Viewed
Deluxe King Room (67)
Viewed
Matisse Studio (55)
Viewed
Prince Albert Suite (Master Suite) (105)
Viewed
Restaurants and Bars (37)
Viewed
The Hotel (78)
Viewed
Tudor Suite (Grand Master Suite) (126)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (6)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (15)
Viewed
Pool/beach area (1)
Viewed
Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in London #1 Spa Hotel in London #2 Luxury Hotel in London #3 Romantic Hotel in London #5 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 
Number of rooms
63

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer