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All 1,073 London hotels

The Milestone Hotel

5.0 of 5 Hotel   |   1 Kensington Court | Kensington, London W8 5DL, England (Kensington and Hyde Park)
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96%
Ranked #3 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed yesterday
WAtravelbug Seattle WA
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1,019 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Seattle WA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Milestone last week and had a truly amazing experience. The location is perfect for seeing the city but the real gem here is the exceptional personal attention and service from the staff. They remember your name and do everything they can to make your stay perfect. The restaurant and bar is great with... More

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Okehampton
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

As we came to The Milestone Hotel we were greeted pleasantly and not looked down on for having 3 children! We had 2 rooms and boy were good, fabulous for space, and the children were allowed to do pretty much anything, not restricted at all. However, I am making this hotel look like a mad mans house with children running... More

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Toronto
Top Contributor
67 reviews 67 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to London. After extensive research we chose the Milestone and we were not disappointed. We arrived early in the morning after our flight from Toronto and to our surprise our room was ready. Our particular room 502 was small and somewhat awkwardly laid out but once we got past that we were able to enjoy... More

Was this review helpful? Yes 1
Vallejo, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Milestone does have issues, e.g., electrical. But any issues are minor and well-taken care of by the cordial staff. So, If you are planning a London trip, and If you can afford it, then you can hardly go wrong in booking a stay at the Milestone.

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Rocklin, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The Milestone was our home for our first 6 nights on our London/Ireland journey. Location and hotel services were near-perfect (can't beat the 3 min. walk from the Tube station and the numerous restaurants nearby). Our Virtuoso package included FULL breakfasts everyday, and we definitely took full advantage (amazing cold buffet and beautiful cooked offerings, including baked cod, eggs benedict,... More

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San Antonio, Texas
Top Contributor
64 reviews 64 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Where does one begin? Is it the fact that everyone, and I mean everyone, knows your name and your preferences? Or is it the fact that you know their names? Is it the fact that they anticipate your needs and that they clearly enjoy helping you solve your problems? It might be that they treat your 11 year-old daughter like... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely thrilled to read you very kind and detailed feedback following you and your families stay at The Milestone Hotel. On behalf of all the team at the hotel I cannot thank you enough for your kind words. I have already passed these on to all of the team. We look forward to welcoming you back in the... More

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Milestone Hotel was the perfect choice for my recent London vacation. The entire staff catered to our needs on a daily basis. There was fresh fruit waiting for me when I returned from my day of sightseeing. The hotel is beautiful, the staff goes above and beyond and the entire experience was more than excellent. I highly recommend this... More

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your kind feedback following your recent stay with us at The Milestone Hotel. I was really please that you enjoyed the service and that you also liked the surroundings and facilities in the hotel. I have passed on your kind words to my team and we look forward to welcoming you back... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I booked this princess afternoon tea special treat for my daughter via email and this was confirmed promptly. We were greeted courteously at the main door and shown into a delightful elegant room. They made my daughter feel like a real princess and they even served her a cupcake with candle on a decorated plate with 'Happy Birthday' with a... More

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read that you and your family enjoyed your afternoon tea at The Milestone Hotel. I was also pleased that we met the expectations of you and your Daughter on her special day and that you felt at home in the hotel. Please do come again to visit us soon. Many thanks, Andrew Pike General Manager More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

great hotel very nice room great service cannot find anything wrong about it really worth it to go there!! very nice location and place where you willspend great time relax and staff is extremly nice higlhy recommended

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your kind words following your recent stay at The Milestone Hotel. I was really glad to read that you enjoyed your stay with us and we do hope that you will visit us again soon. Kind regards, Andrew Pike General Manager More

Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived at The Milestone hotel, after a long walk from South Kensington. I underestimated the walk and I was left feeling quite out of breath. As soon as I arrived at The Milestone, I was greeted by the doorman, and then upon arrival into the reception I was promptly shown into the park lounge. I was seated in a... More

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted that you enjoyed your recent Afternoon Tea at The Milestone Hotel. I was delighted that you enjoyed your experience with us and have passed on your kind words to all of the food and beverage team in the hotel. I was also really pleased that you found all of our facilities to your liking. Please do visit... More

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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
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TripAdvisor is proud to partner with Booking.com, LHW, Expedia, Travelocity, Hotels.com, Tingo, Otel, Agoda, Priceline and BookingOdigeoWL so you can book your The Milestone Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in London #1 Spa Hotel in London #3 Luxury Hotel in London #3 Romantic Hotel in London #5 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 
Number of rooms
63

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