We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Milestone Hotel

5.0 of 5 1 Kensington Court | Kensington, London W8 5DL, England
Hotel website
Special Offer
4 nights for 3
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Milestone Hotel
Professional photos View all
Browse nearby
The Milestone Hotel
Write a Review

1,116 reviews from our community

Traveler rating
    1,001
    83
    31
    1
    0
See reviews for
265
520
62
121
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1116)
  • Mar-May only
    (249)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (278)
  • Dec-Feb only
    (278)
All months
Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've frequented this hotel many times, and I always write a shining review and the Milestone genuinely is my favourite hotel in London. However I had never tried the Stables bar, and I'm so glad I did. I love a relaxed atmosphere, especially after the hustle and bustle of London. The Stables bar is furnished exquisitely, and the ambiance is... More 

Was this review helpful? Yes
Sao Paulo, SP
Contributor
19 reviews 19 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really a fantastic hotel in London. Close to everything, amazing interior design and impecable service across all employees. We stayed here for the weekend and ejoyed it a lot! I would recommend this hotel to everyone without a doubt.

Was this review helpful? Yes
south africa
Contributor
19 reviews 19 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

As regular customers of other Red Carnation Group hotels we thought we would "keep it in the family" by staying at the Milestone on a recent family trip to London. We are so glad we did. We were welcomed, checked in, sorted out, pampered, fed and watered in the best possible way. Everyone at this hotel was great. I would... More 

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your very kind feedback following your recent family visit to The Milestone Hotel. As regular Red Carnation Hotel guests I was delighted to read that we met your expectations the same way as at our sister hotels. I was also pleased that you liked your room and the service we provided you... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. Tons of character. Perfectly located for Kensington Palace and the shops along Kensington High street. The real stars of this hotel are the staff: Fabricio, Ben, Josh and Teddy to name but a few.. Everyone made me feel so welcome. My two pooches also came along - talk about spoilt rotten: the hotel provides pet beds, towels, toys,... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read that you and your dogs enjoyed your stay with us at The Milestone Hotel. Many thanks for taking the time to write your kind words. It is very much appreciated. I was so glad that you liked all of the treats we provide all pets who visit the hotel with. I have passed on... More 

Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay here for two nights over Christmas. Met all expectations! We were upgraded on arrival to two bedroom suite, which was great with kids. Milestone made stay extra special with many, many special touches. Many thanks to the Milestone staff for the memorable stay.

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted to read that you enjoyed your family Christmas break with us at The Milestone Hotel. I was also pleased that we met your expectations in terms of the apartment we allocated you and the service and amenities we provided you with. I have passed on your kind words to the team here and we hope you will... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first stay at this wonderful hotel lived up to the great reviews by others! The staff at check-in could not have been nicer. We appreciated the early check-in which helped us tolerate our jet lag. Loved the room with and all its nice little touches and the view of Kensington Palace. Everyone on the staff was pleasant, very competent,... More 

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for taking the time to write your kind words following your recent stay with us at The Milestone Hotel. I was so glad to read that you enjoyed your stay with us and especially enjoyed the facilities, service and especially the brilliant location of the hotel. I will be passing on your comments to my brilliant... More 

somers. wisconsin
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I cannot say enough great things about this hotel! From the moment we arrived, we were impressed with the friendly and efficient greeting by the doorman, the front desk staff and Nick the butler. My husband and I stayed in the lovely room 509 and our two teen daughters were in the equally charming room 505. The hotel has achieved... More 

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your feedback following your recent stay at The Milestone Hotel. I was delighted to read that you and your family had a great stay with us and have made note of your comments regarding the seating issues you experienced during breakfast. I have passed on your kind words to Nik , Andrea... More 

peterborogh
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Happy New year to the Milestone again and thank you for making our New Year special yet again. My Re-View 2008 you would think that i would need to write a complete new one on the Hotel yet they cease to amaze me from the first point of arrival to leaving was excellent so if you need to feel special... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted to read that you enjoyed your stay with us on New Years Eve at The Milestone Hotel. Many thanks for taking the time to write your review following your stay with us and that you enjoyed the facilities and most importantly the service we provided you with . Our Afternoon Tea is brilliant and was also pleased... More 

Portland, Oregon
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in the William and Kate apartment, and it was perfect for our family of 2 adults and 2 teenagers. We appreciated having 2 bedrooms, a sitting room, and kitchen. What makes the Milestone so special, though, is the outstanding service from the staff. Housekeeping was impeccable, especially considering the size of the apartment. We also received outstanding service... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read your feedback following your recent stay in one of our apartments at The Milestone Hotel. I was really pleased that you and your family enjoyed your stay with us including the fantastic service that we take pride in delivering to all of our guests. I have passed on your comments to my team here... More 

Carol
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Well if a little on the rough side I need is serviced at the front desk in the lobby they were a little rude and I didn't care like what they were doing a room and everything was better the room was beautiful had a good time at the pool was amazing and yeah there was so much more to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Milestone Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, LHW, Hotels.com, Agoda, Travelocity, Orbitz, HotelTravel.com, LondonMarketing.com, Despegar.com, Priceline, getaroom.com, Odigeo, TripOnline SA, Hotel.de and Tingo so you can book your The Milestone Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#2 Business Hotel in London
#3 Romantic Hotel in London
#3 Family Hotel in London

627 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (254)
Viewed
Room/suite (71)
Viewed
Hotel & grounds (47)
Viewed
Bathroom (10)
Viewed
Dining (53)
Viewed
View from room (4)
Viewed
Family/play areas (3)
Viewed
0:48
Videos (2)
Viewed
Other (64)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (332)
Viewed
Amenities (23)
Viewed
Deluxe King Room (44)
Viewed
Matisse Studio (42)
Viewed
Prince Albert Suite (Master Suite) (71)
Viewed
Restaurants and Bars (22)
Viewed
The Hotel (49)
Viewed
Tudor Suite (Grand Master Suite) (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (6)
Viewed
Dining (6)
Viewed
Room/suite (15)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood