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The Milestone Hotel

Travelers' Choice award winner
#2 of 1,055 Hotels in London
GreenLeadersSilver level
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1 Kensington Court | Kensington, London W8 5DL, England
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4 nights for 3
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The Milestone Hotel
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The Milestone Hotel
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1,175 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Through my travel agent in Ft. Worth, my wife and i enjoyed the benefits of the Virtuoso connection to the Milestone. We are not strangers to London. This hotel left us both very happy and relaxed and thrilled about coming back soon. The hotel is spotless and extremely clean. We cannot think of a single negative element of the facility... More 

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your kind words following your recent stay with us at The Milestone Hotel. I was really pleased to read that you enjoyed your 5 night stay with us and that we met your expectations. I have passed on your kind words to my team and we all look forward to welcoming you back again... More 

Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We recently spent 2 nights at this wonderful hotel and felt like treasured guests.From the moment we were greeted on the front steps, we knew we would have a wonderful stay.Our room was beautiful with every small detail you could wish for including a view of Kensington Gardens and thoughtful gifts - a Birthday cake for my partner and candles... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for taking the time to leave your feedback following your recent stay with us at The Milestone Hotel. I was really pleased to read that you and your partner enjoyed his birthday celebrations and the cake we arranged for you both to enjoy. As you mentioned I was also delighted that you enjoyed the view... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This trip we rented a two bedroom flat, since we had our two grandsons with us for a grand tour of London. The bedrooms were quite small. One bathroom was very adequate, the second one was very narrow. The staff & ambiance are, however, over top. Their high tea is also A+. Yes, we will stay here again. If you... More 

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to post your feedback following your recent stay with us in one of our apartments at The Milestone Hotel. I was happy to read that overall you and your Grandsons enjoyed your stay with us and also liked the great location of the hotel. Please do come back and stay with us again soon.... More 

Hinckley, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Really nice hotel, rooms were clean and really specious, staff friendly and accomodating, had breakfast one morning and it was also great. Fully recommned this hotel to anyone and hopefully will be back myslef

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your review following your recent stay with us at The Milestone Hotel. I was really delighted to read that you found the hotel comfortable, clean and that we also met your expectations with the service you received. I was glad that you also enjoyed your breakfast experience with us. Please do come... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I can't say enough good things about this hotel. From the moment you walk in you a welcomed by everyone. The rooms are wonderful--all unique, and the beds are so comfortable. The concierge team is the best I have experienced. They were helpful prior to arrival and even more so while we were there. From dinners to theater to a... More 

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your feedback following your recent stay with us at The Milestone Hotel. I was really pleased to read that you found the hotel comfortable and to your liking. I was also really happy to read that our Concierge team met your expectations. I have passed on your thanks to them which was very much... More 

Raleigh, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed several days at the Milestone Hotel. I wish I could give them more than five stars! I cannot say enough positive things about the hotel AND the staff. The hotel was very nice but the staff really made our visit incredible. You can tell from the moment you arrive that the staff take pride in doing their... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your feedback following your recent stay with us at The Milestone Hotel. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback which I have already shared with my team. A good hotel is nothing without a... More 

Schaffhausen
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent Easter at the Milestone (Family with 3 Kids aged 18, 16 and 9) and want to share our incredible experience. From the first hello to the last goodbye you feel welcome here. The staff is so friendly and genuinely concerned with the wellbeing of the Hotel guests. When our son ordered lactose free scrambled eggs on the first... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your very kind words following you and your families stay with us over the Easter period at The Milestone Hotel. I was thrilled to read your comments and that my fantastic team provided you all with only the very best in service during your stay with us. Please do come and visit us again... More 

dublin
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is an example of hotel theatre at its best. From The moment that you step out of the car you are made to feel like very important guest. The tour of the hotel, the offers to help, the recommendations, the bookings in fact everything was perfect. The team who took care of our every need deserve all the... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for taking the time to post your review following your recent stay at The Milestone Hotel. I was really pleased that you enjoyed your stay with us and that we met your expectations. I was happy to also read you enjoyed all the smaller touches and details we offer to all of our guests. Again... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel with views over Kensington Palace. Easy access to Albert hall and city by bus or Taxi. The hotel was very clean the beds comfortable, the staff were lovely and friendly made you welcome and at ease and couldn't do too much for you.Plenty of choice for breakfast, buffet and freshly cooked food if required. The room was... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your kind words following your recent stay with us at The Milestone Hotel. I was delighted to read that you enjoyed the warm welcome you received and liked the great view of Kensington Gardens from your room. I was also pleased that you enjoyed your breakfast with us and found the location of the hotel convenient. Please... More 

Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently returned for another stay at the Milestone, it's always a pleasure, the staff are extremely attentive and helpful. Breakfast is the highlight of the day, concierge and reception staff pay attention to the smallest detail. Another enjoyable stay.

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your kind feedback following your recent return stay with us at The Milestone Hotel. I am really grateful that you took the time to leave your kind words which I have passed on to all the team at the hotel. I was happy to read that you also enjoyed your breakfast with us each... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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