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The Milestone Hotel

Travelers' Choice award winner
#3 of 1,058 Hotels in London
GreenLeadersSilver level
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1 Kensington Court | Kensington, London W8 5DL, England
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1,388 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at The Milestone Hotel on Saturday Feb 9th. It was booked as a celebration that also coincided with a Billy Connolly concert in London. From the second we walked up the small number of steps to the hotel we were treated wonderfully well. The checking in process was done with a smile and a genuine... More 

Helpful?
Thank MrEPark
Townsville, Australia
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow! This was our final splurge in London after touring the UK and France for some six weeks. I could not think of a better way to finish our trip. From the moment you step on to the front steps you are made to feel special and welcomed. Not pretentious just a warm welcome from everyone that you encounter! The... More 

Helpful?
Thank Mad101
South East England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spend 3 nights in end of January but just now have time to write the review. Hotel have great location , nice design . The room was clean, luxury. The food was good with good service. The staff is helpful with nice smile. We had a nice holiday, would like to come back again

Helpful?
Thank Gene B
Stratford-upon-Avon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Exceptionally friendly and helpful, smiling staff, who couldn't have made us feel more welcome. Fantastic food. Beautiful hotel. The complimentary champagne and other treats were a nice touch. Just loved it. So hope we can return. Thank you all at the milestone X

Helpful?
3 Thank mumkoski
Chandigarh, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our overall stay was nice.... Luxurious and lavish ...Good service and good food. The staff is very professional and have a good attitude towards guests. No bad experience at all... Great place for a getaway...

Helpful?
1 Thank beenukhn
East Stoke, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

The Milestone Hotel is extremely comfortable and luxurious but not at all intimidating. We thoroughly enjoyed our several nights here and never once heard another guest. The staff were professional and unobtrusive with no silly attitude. Our room was amazingly clean, beautiful, and chocked full of amenities. We experienced highly polished staff behaviours in actions and deeds, all evidence of... More 

Helpful?
2 Thank Scanway
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing your recent stay with us. I am delighted to learn that you regard our staff professional and unobtrusive with no silly attitude, I will be sure to share your brilliant review with the team. It fills me with great pride to see that you consider the hotel comfortable, luxurious but not at all intimidating... More 

Ipswich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We took afternoon tea on Sunday 31st January 2015 it was absolutely wonderful, stunning hotel excellent staff and the food was to die for. My advice dont eat the day before and be thankful Hyde Park is across the road as you will be grateful for the walk. We will be back!

Helpful?
1 Thank Steve B
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share this excellent review of your recent experience with us. I am thrilled to read that you considered our Afternoon Tea to be absolutely wonderful and the food was to die for. I will be sure to pass on your very kind words to our food and beverage team. Your kind... More 

Ascot
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an anniversary weekend and the excellent reviews were not exaggerated. We also had their afternoon tea and the GF version was amazing. The mattress was very comfortable (I'm picky), the service was excellent. Good location. We didn't have a park view but for me, this was a plus as our courtyard room was very quiet. Yes this is... More 

Helpful?
1 Thank dofter
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share this brilliant review of your recent stay. I am delighted that you chose to celebrate your anniversary here with us and that we were able to make it a special celebration. I am equally as delighted to see that you loved our Afternoon Tea, a long with our excellent gluten... More 

Bangkok, Thailand
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After considering other options in London we decided to return to the Milestone Hotel for a second visit in November. Needless to say, our stay in the hotel this time was as faultless as the first visit. As before the service was outstanding with the staff making an effort to engage guests in conversation and understand their needs. As rooms... More 

Helpful?
Thank JW8448
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for taking the time to share this fantastic review of your stay at The Milestone Hotel. We like to think of The Milestone as a ‘home away from home’, so naturally, I was delighted to learn that you decided to return to us for a second time and that our service was outstanding once again. Please do contact... More 

Leatherhead, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we arrived at the front door we were made to feel welcome and special at this delightful hotel which is both luxurious and full of character. Andrew and his team have thought of every detail (including, for my husband, a birthday cake and card!); it is those touches as well as the very high standards at The... More 

Helpful?
Thank JML28851
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for taking the time to review your recent stay at The Milestone Hotel. I am very proud that you chose to spend this very special time with us here at The Milestone, it was an absolute pleasure to have you with us and I’m glad that we could make it a memorable experience for you. I’m thrilled to... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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