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The Milestone Hotel

5.0 of 5 1 Kensington Court | Kensington, London W8 5DL, England
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The Milestone Hotel
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The Milestone Hotel
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1,142 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars NEW

I have worked in hotels and food & drink for a long time now and I have never, ever experienced service like I experienced last night from anyone - full stop. Every member of staff that I came into contact with knew my name. Plus the (small) big things like the soap selections in the room, quality of brands on... More 

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Seattle, Washington
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Flawless experience in London. Fantastic location and service in every domain was excellent. Large room for London with nice amenities. The "welcome drink" in the bar was a nice touch and much needed after traveling for over 12 hours. Beautiful hotel, we will certainly return.

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surfers paradise
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived in a Bentley, and were treated like kings! we were celebrating our 5th anniversary and our check in staff, his name was Jose, he was absolutely welcoming and seamless in the process. He indiciated our room was one of the best and proceeded for our bags to be taken up whilst we enjoyed a glass of Moscato, which... More 

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Basildon, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful hotel with a fantastic history, the attention to detail and the attentiveness and welcoming given by the staff was second to none. Just opposite Kensington Gardens, a fantastic location too.

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was really pleased to read that you enjoyed your stay with us The Milestone Hotel. As you have written the location is brilliant and my team always try their hardest to only deliver the best service and care to our guests. So, again I was delighted that we met your expectations. I have passed on your kind words to... More 

Houston, Texas
Top Contributor
66 reviews 66 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time at the Milestone and we loved it the first time. We were upgraded to a suite with a spectacular view of the Hyde Park and Kennsington Palace directly across the street. The staff is simply great...I am amazed they can remember my name! The room was impeccable. Just a really great time in London.

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was thrilled to read that once again you enjoyed your stay with us at The Milestone Hotel. I was delighted that you liked your suite and the stunning views of Kensington Gardens. I really do hope that you will join us once again in the near future and please do not hesitate to contact me directly at any time... More 

Bedford
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

I am compelled to write a review on how exceptional the concierge Jose has been. I am staying at the hotel in two weeks but have corresponding back and forth with hotel since December. No request has been too small and I have been a royal pain. Jose has gone above and beyond in not just answering questions but doing... More 

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to post your feedback prior to your stay with us at The Milestone Hotel. I was really pleased to read that Jose and his team have been dealing with your specific pre-arrival requests. I have passed on your thanks to him. We all look forward to welcoming you to the hotel and please do... More 

South Yorkshire, UK
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We had not booked a stay at this hotel, but arranged an afternoon tea to celebrate a Significant Birthday of my wife! From our arrival, we could not have been looked after any better. The service (provided by Alexandre and his colleague) was very attentive, but unobtrusive - we felt that our needs were carefully monitored, but we were left... More 

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was delighted to read that you enjoyed your recent birthday celebration Afternoon Tea with us at The Milestone Hotel. I was so happy that the service met your expectations and that you will be looking to come and visit us again. I have passed on your kind words to the team in our Park Lounge who were very appreciative... More 

London
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel as we had some work to attend to in London, where we normally stay around Marylebone area. Well, we will definitely be back to this hotel, from the moment we checked in we was made to feel more than welcome, with a drink offered in the conservatory whilst our room was being prepared, then when we... More 

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so very much for your taking the time to post your kind words following your recent stay with us at The Milestone Hotel. I was really pleased to read that you enjoyed all the aspects of your stay with us including getting a chance to try our Chenestons Restaurant as well as the Park Lounge and Stables Bar.... More 

London
Top Contributor
186 reviews 186 reviews
76 hotel reviews
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Positive: The hotel was booked as a Valentine day celebration and with the upgrade to the Princess Suite 501 we thought that everything is going to be amazing. Certainly the hotel knows how to welcome you from the moment you step out of the taxi: friendly and polite faces willing to show you around or taking care of your smallest... More 

Was this review helpful? Yes 1
Gillingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arranged this hotel as was recommended by the Royal Albert Hall. I knew from arranging our accomodation on the phone which was very professional I would not be disappointed. We had the 'african' room which was delightful and cosy and the hotel made a princess bed for our 7 year old daughter who accompanied us. As I had notified... More 

Was this review helpful? Yes 4
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely thrilled to read your feedback following your recent stay with us at The Milestone Hotel. I was so glad that you and your family enjoyed your partners birthday stay with us and that your daughter enjoyed all the treats that Georgia arranged for her. Georgia has asked me to personally say thank you for kind words. I... More 

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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 63
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Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#2 Family Hotel in London
#2 Business Hotel in London
#2 Luxury Hotel in London
#3 Romantic Hotel in London

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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