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All 1,073 London hotels

The Milestone Hotel

5.0 of 5 Hotel   |   1 Kensington Court | Kensington, London W8 5DL, England (Kensington and Hyde Park)
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Ranked #3 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed 4 days ago
Keith T San Francisco, California
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1,043 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
San Francisco, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a really "nice" hotel. The staff are warm and friendly, the decor perfect. My wife arrived back from shopping in a cab to find she only had "Old Pounds" the doorman quickly paid the cab driver and took care of the problem. The atmosphere is English, calm and understated, you don't feel as if you are in chain... More

Was this review helpful? Yes 1
San Benito, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From the moment we arrived, I knew we'd "arrived." We were very early, but they changed our original room to one that would be ready much sooner and offered us tea and biscuits in the lovely front parlor. Our room was unusual with bathroom on one level and bedroom a few steps up, but lovely bedding and decor. Loved the... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We've just returned from a lovely 3 day break in London and can highly recommend it. Giles warmly welcomed us, and there were many thoughtful touches. For example, I asked at breakfast the first day for maple syrup and it arrived on day two!

Was this review helpful? Yes
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful and the staff are outstanding. Across from Hyde Park. Consider getting the two bedroom apartment instead of two separate rooms. We will definitely stay there on our next London trip.

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you so much for taking the time to write your kind words following your recent stay with us at The Milestone Hotel. I was delighted to read that you enjoyed your stay with us. As you mentioned our 2 bedroom apartments are a really good option and also good value. We look forward to welcoming you back soon. Best... More

Carmel, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Milestone the second week of July and had a wonderful experience. The location is terrific with easy access to public transportation. The hotel itself is beautiful. The service from the staff could not have been better. We hope to stay here again in the years to come.

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to write your kind words following your recent stay at The Milestone Hotel. I was really pleased to read that you found the location, service and facilities of the hotel to your liking and we hope to be able to welcome you back again in the near future. Kind regards, Andrew Pike General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our wedding celebration at The Milestone last weekend and it could not have been more perfect. From the welcome both we and our guests received to the delicious food, service and accommodation we would not have changed anything. The hotel is in a fabulous location opposite Kensington Gardens and Kensington Palace and so has good transport links for... More

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read your kind words following your recent celebrations at The Milestone Hotel. I was really pleased that we met your expectations and that our team ensured everything went to plan. I have passed on your thanks to Manveer, Grant and Fabrizio plus the rest of the team. I sincerely hope that you will come and... More

Preston, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at many 5 star hotels all over the world and The Milestone truly tops them all. My wife and I has 2 nights there on 13th and 14th August and were treated to an upgrade on arrival. The suite was beautiful and the staff couldn't do enough to help. It sounds like a cliche to say we... More

Was this review helpful? Yes 3
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read your thoughts on your recent stay at The Milestone Hotel. I was really glad to read that you enjoyed your stay and the service you received. I have passed on your kind words to Pedro and to the rest of the team. Many thanks for taking the time to write your review and we... More

Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at this hotel for 3 days. The hotel is very nice, our room was perfect. The whole staff is very pleasant and friendly and knew us by name. The breakfast is excellent too! I would definitely stay there again on our next trip to London.

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was so happy to read that you enjoyed your recent stay with us at The Milestone Hotel. I would also like to thank you for taking the time to write your kind words. I have passed these on to my team here at the hotel and we all hope to welcome you back soon. My kindest regards, Andrew Pike... More

Beaufort, SC
Top Contributor
247 reviews 247 reviews
55 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had tea at the Milestone and it was fabulous. The ambiance and service were second to none. The tea was excellent and the sandwiches, cakes, and scones were beautiful and ever so tasty. I would love to stay at this lovely hotel the next time we are in London. It is an incredible property.

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for taking the time to write your kind words following your Afternoon Tea experience at The Milestone Hotel. I was really pleased to read that you enjoyed it and found the food service, food and facilities met your expectations. I hope that you will come and stay with us in the near future. Kind regards, Andrew... More

Montville. NJ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just completed a 3 night family vacation at The Milestone. The hotel is quaint and decorated as a beautiful English home. Each hotel room is decorated differently. We had two rooms and one was more beautiful then the other. The breakfast buffet is great with many options. Continental which included cereal, yogurt, fresh fruit ,assorted breads and pastries or... More

Was this review helpful? Yes 2
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was really pleased to read that you enjoyed your recent stay with us at The Milestone Hotel. I was delighted that you and your family liked all the facilities and service at the hotel. I was also happy to read your comments about our Concierge Andrea and how he helped you. I have passed on your kind words to... More

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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
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Also Known As:
The Milestone Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in London #1 Business Hotel in London #3 Family Hotel in London #3 Romantic Hotel in London #3 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 
Number of rooms
63

Questions & Answers

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Kuala Lumpur, Malaysia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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