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The Milestone Hotel

5.0 of 5 1 Kensington Court | Kensington, London W8 5DL, England
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The Milestone Hotel
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The Milestone Hotel
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1,103 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bergen, Norway
Top Contributor
70 reviews 70 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You Know that this is not your ordinary chain hotel when you get a letter before your arrival asking for anything from pillow preferences to yoga mats. As it happened it was our anniversary and the attention from the staff was outstanding and made our stay most enjoyable. Gifts and personal notes, chocolate-dipped strawberries in the evening. They even made... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I booked the romance package deal for my husband's 40th birthday, which included one night's stay, breakfast, pink champagne on arrival etc. I had read the trip advisor reviews beforehand and expected superb service and staff and was not disappointed. Upon arrival, I learnt that we had been upgraded to a junior suite, which was absolutely amazing. The staff were... More 

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read your feedback following your recent stay with us at The Milestone Hotel. I was really glad to read that you enjoyed your romantic break with us to celebrate your husbands 40th birthday and we met your expectations in all aspects of your stay. I do hope that you will join us again in the... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Fabulous hotel from the moment you leave the taxi to be greeted by the doorman with a light up smile. All staff were friendly & helpful. The personal touches make this hotel outstanding. Stunning room & huge bed. The gifts in the room, the hand written welcome letter, the huge fluffy towels & soft thick robes. Beautiful breakfast & attentive... More 

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave your feedback following your recent stay with us at The Milestone Hotel. I was really happy to read that you enjoyed your stay with us and liked all of the finer details we provide our guests with including the personal gift which all of our guests receive upon arrival. We provide honest... More 

Manhasset, New York
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you are looking for a classic hotel that is not on Park Lane or within the midst of tourist this is your place! Charming lobby, awesome lounge and classic bar in the back of the hotel. This hotel has a very homey feel because the staff is truly amazing. They are there when you need them, but not in... More 

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for your kind words following your recent stay with us at The Milestone Hotel. We pride ourselves on delivering a discreet yet professional service at all times so again your feedback is greatly appreciated. I have passed on your comments to my Food and Beverage team and the rest of the great team I am proud to have... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

It was absolutely a dream, from the professional but warm welcoming, to the room very tidy and clean, nothing to complaint about it. Great location, a wonderful and unforgettable experience, I even recommended my parents.

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for your positive feedback following your recent stay at The Milestone Hotel. I was delighted to read that you enjoyed all aspects of your stay with us from the warm welcome you received to the facilities and service which also met your expectations. We look forward to welcoming you and your family back to the hotel in the... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had recently graduated and was traveled to London and Paris with my mom and aunt. My aunt chose this hotel and I was speechless when we walked into the lobby. This place is impeccable. It started with the a friendly staff welcoming us to town and giving us advice on places to go and eat. The place itself was... More 

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MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for taking the time to leave your feedback following your recent stay at The Milestone Hotel. I was so glad to read that we met yours, your mother's and Aunt's expectations on your special graduation stay with us. Thank you also for taking the time to try all the facilities we have at the hotel and again I... More 

Charleston, South Carolina
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful birthday trip for my husband. And his first trip to London. Our room was darling. You will sleep like an angel. Great breakfast. Fantastic concierge service. London was shining brightly. This is the place. Book it.

Was this review helpful? Yes
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you for taking the time to leave your feedback following your recent stay with us at The Milestone Hotel. I was really pleased to read that you and your husband enjoyed his birthday stay with us and I have passed on your thanks to the Concierge , the Food and Beverage team as well as all the other team... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at many London hotels over the years, but since I discovered The Milestone I never stay anywhere else. I stayed there for almost 3 weeks this year whilst having day patient hospital treatment nearby and the friendliness of everyone was amazing - i never felt that I was alone. I was there 3 weeks ago with my wife... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

I was absolutely delighted to read your feedback following your recent birthday stay at The Milestone Hotel. We always try our very hardest to ensure our guests receive a warm welcome to the hotel and that they are made to feel at home so again thank you so very much for kind words. It is very much appreciated and I... More 

Chester, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have just returned from a two night break with my Mum at The Milestone Hotel. If you are looking for a hotel with impeccable service, delicious food and a relaxing, comfortable atmosphere, then look no further. When I arrived we were due to have Afternoon Tea, unfortunately my train was delayed, which meant we were late for our our... More 

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to write your review following you and your mum's recent stay at The Milestone Hotel. I was really pleased that you both enjoyed your stay with us and got a chance to sample our lovely Afternoon Tea in the beautiful Park Lounge. I was really glad that you enjoyed it and also liked the... More 

Riverside, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very Comfortable stay with marvelous breakfast. Lovely Bontique hotel with happy friendly staff, Great location. Would recommend and definitely stay here again. Comfortable bed, great facilities within the hotel and local area. I like the hotel very, very much!

Was this review helpful? Yes 1
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Thank you very much for your kind words following your recent stay with us at The Milestone Hotel. I was delighted that you enjoyed you stay and that we met your expectations in terms of the location, the facilities and most importantly the great service in which we take great pride in delivering to all of our guests. Please do... More 

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Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 63
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Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#1 Business Hotel in London
#2 Luxury Hotel in London
#3 Romantic Hotel in London
#4 Family Hotel in London

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.