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All 1,073 London hotels

BEST WESTERN PREMIER Shaftesbury Hotel

4.0 of 5 Hotel   |   65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
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76%
Ranked #322 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Pattie1979 Little Rock, Arkansas
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758 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Little Rock, Arkansas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was perfect for my first visit to London! The location put me right in the middle of everything that I'd ever heard about London. Walking was easy to several tube stations and parks. Piccadilly Circus is just a short walk to the right. Shaftesbury Avenue to the left is the walk to the British Museum and a beautiful... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Pattie1979, Thank you for your positive feedback regarding your recent stay at Best Western Premier Shaftesbury Piccadilly. It is a pleasure to learn that you liked our hotel for its central location and that you also liked the comfort of our bedrooms. We do hope to have the pleasure to welcome you again. Kind Regards, Adela Bulman Hotel Manager More

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel both for business and pleasure and each time it's been brilliant. The service is great and the location just as good. What makes it special is that they recognise I've stayed before and always give me a great room. In the recent future I will be staying there multiple times and I always know how... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Sarah S, Thank you for your positive feedback regarding your recent stay. I was very pleased to hear that you had a good experience with us every time you stayed at Best Western Premier Shaftesbury Piccadilly. We do hope to have the pleasure to welcome you again. Kind Regards, Adela Bulman Hotel Manager More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I was really impressed by this hotel. The staff were really friendly and helpful, including giving us directions, flagging down taxis for us, and making sure we were put in quiet rooms as requested. The hotel was decorated in a modern style and all the fixtures and fittings look new and clean. The room was on the small side but... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Caroline T, Thank you for your valued feedback. We appreciate your comments and feel very proud that the team at Best Western Premier Shaftesbury Piccadilly were able to meet your expectations and that you enjoyed your stay. I have shared your valued feedback with my colleagues. We do look forward to welcoming you back in the near future. Kind... More

Reading, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, very convenient for Theatreland, Chinatown, Leicester Square, Picadilly in fact anywhere in central London. Staff are really helpful and the room we had more than met expectations. Will definitely stay here again

Was this review helpful? Yes 1
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Shinfield-Chris, Thank you very much for your valuable feedback. We are pleased to read your review and happy to know that you enjoyed your stay at Best Western Premier Shaftesbury Piccadilly. We look forward to welcoming you back. Kind Regards, Adela Bulman Hotel Manager More

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was clean and tidy and the service was excellent. Whilst our room looked out over Shaftsbury Avenue, after a tiring day following the wife around the shops the huge bed was really comfortable so sleep was not a problem. We were in London primerily to see Les Mis, and the theater is only 50m from the hotel, so... More

Was this review helpful? Yes 1
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear NigelBen, Thank you for your positive and valuable feedback on your recent stay with us. It is a pleasure to read that you found our service excellent and that you also liked the comfort of our bedrooms. On behalf of entire Best Western Shaftesbury Team, I would like to thank you once again for your lovely comments about our... More

manila philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I normally avoid hotels in congested areas but was transferred here by the hotel I originally booked. I only wish it had been for more than one night. Well decorated room with a 4 poster bed! Friendly staff at all levels. Extremely clean. Definitely a hotel to consider in london.

Was this review helpful? Yes 1
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Jayc2007, Thank you very much for your valuable feedback. We are pleased to read your review and happy to know that you enjoyed your stay at Best Western Premier Shaftesbury Piccadilly. We do hope to have the pleasure to welcome you again. Kind Regards, Adela Bulman Hotel Manager More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not notable for public hotel facilities (lounge etc) but a good quality room, very courteous staff and a very central location. Easy to miss from the street but once in the room all is fine. I was overlooking Shaftesbury Avenue so was concerned that noise would be a problem, but actually sleep quality was good with a comfortable bed.

Was this review helpful? Yes 3
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear David R, Thank you for your positive feedback regarding your recent stay at Best Western Premier Shaftesbury Piccadilly. I was very pleased to hear that you had a good experience with us and that you enjoyed the comfort of your bedroom. We do hope to have the pleasure to welcome you again. Kind Regards, Adela Bulman Hotel Manager More

Lagos, Nigeria
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this very charming hotel 5 nights split over a week .The place is just wonderfull , great staff especially Raul and the other young guy at Concierge desk as was the blonde short haired Trainee , absolutely wonderful.They made me feel welcome and nothing was to much of a problem to sort or help.The Hotel is in... More

Was this review helpful? Yes 2
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear GF G, Thank you for such an amazing feedback about your recent visit. We were very pleased to read, that Best Western Premier Shaftesbury Piccadilly with its facilities and services were up to your satisfaction and that you enjoyed your stay. Our friendly and attentive staff will go the extra mile for our guests and nothing is too much... More

Harrogate, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here. The location could not be better for walking everywhere touristy but also just for hanging out in great restaurants and pubs. The staff were all very lovely and helpful.

Was this review helpful? Yes 3
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear LeesaJC, Thank you for your positive feedback regarding your recent stay at Best Western Premier Shaftesbury Piccadilly. I was very pleased to hear that you had a good experience with us and that you enjoyed your stay. We do hope to have the pleasure to welcome you again. Kind Regards, Adela Bulman Hotel Manager More

Paris
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is just an average hotel. However the price I paid is not decent compared to what I obtained. The rooms are rather small. The pillows are mediocre. The bathroom is tiny. The bathtub was slippery. There is no real lobby or lounge. The only two positives that I saw are that it is conveniently located and that the... More

Was this review helpful? Yes 2
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Jean030, Thank you for your valued feedback. We appreciate your feedback, regardless of whether it is good or bad, and helps us monitor the service we provide. I am disappointed to read that we did not meet your expectations . Unfortunately our standard rooms can sometimes seem small due to the nature of the hotel and it’s design, however... More

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Additional Information about BEST WESTERN PREMIER Shaftesbury Hotel

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN PREMIER Shaftesbury Hotel 4*
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Also Known As:
Best Western London
London Best Western
BEST WESTERN PREMIER Shaftesbury Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#213 Luxury Hotel in London #230 Family Hotel in London #239 Romantic Hotel in London #338 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 
Number of rooms
67

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