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BEST WESTERN PREMIER Shaftesbury Hotel

4.0 of 5 Hotel   |   65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
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Ranked #318 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
PamelaTW1971 Stockholm, Sweden
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771 people have reviewed this hotel

Traveler rating
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See reviews for
90
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
1 review
4 of 5 stars Reviewed yesterday NEW

The staff was very, very friendly. Breakfast was great. Great location. Nice and modern rooms, very clean. Very good value for money! But the staff surely did everything they could to make our stay as comfortable as possible. We felt like VIP's!

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear PamelaTW1971, Thank you for your brief summary about your recent visit and we are very happy, that the BEST WESTERN PREMIER Shaftesbury Piccadilly with its facilities and services were up to your satisfaction . Our staff works hard to ensure that all our guests receive special attention and our team is pleased to read that you liked your stay... More

Stockholm, Sweden
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

Booked two single room for one night, and also called before to verify our booking due to arriving late. But even so when we arrived at 11pm they said they had maintenance issues and would send us to a sister hotel "not far away". Tried to argue but nothing helped. 45 minutes later we ended up around Hyde park, but... More

Wexford
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 3 nights in August 2014 .Fantastic helpful and friendly staff. I would highly recommend this hotel and would definitely stay here again. Comfortable very clean rooms. Excellent location. Very central.

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Deevk, First of all we would like to show our sincere appreciation for your comments on this forum about the hotel. We are delighted to hear that you enjoyed your stay with us On behalf of entire BEST WESTERN PREMIER Shaftesbury Piccadilly Team, I would like to thank you once again for your valuable comments and we are looking... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Perfect location in London, made a last minute booking via their website which was very easy to use, staff are very polite and helpful, rooms are a lovely size for the odd night. The room is next to a bell tower although it doesn't ring very loud and there are ear plugs in the room if you need them, breakfast... More

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Benga 51 , We thank you for your wonderful comments. We are glad that we exceeded your expectation hope to be of your service again in the near future. Kind Regards, Prashant Marne More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I had a pleasant stay and would definitely return. The hotel is centrally located and in easy walking distance of restaurants and London's various sites. Hotel staff were responsive, and the room was clean and comfortable. For those of you taking a taxi to the hotel, you might find that drivers know this hotel as the Shaftesbury Hotel rather than... More

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear CharlieBlue20, Thank you for taking your valuable time to share your thoughts following your stay with us. We feel very happy and glad that we are successful in providing a comfortable and satisfactory stay to all our guests and we would aim to keep up the good work at all times & at all levels. On behalf of entire... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

nice rooms, great information,very friendly! its close to the sightseeing things in London, close to Chinatown and Soho. Shopping (Hollister & Abercrombie) are in Walking distance and every other laber too. Underground about 2 min.

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear IIKA W, First of all we would like to show our sincere appreciation for your comments on this forum about the hotel. We are delighted to hear that you enjoyed your stay with us and found the location very comfortable On behalf of entire BEST WESTERN PREMIER Shaftesbury Piccadilly Team, I would like to thank you once again for... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in London for a short stay, and after staying at this hotel, I wish I were able to extend my stay. The staff are simply a delight, from the moment you walk through the doors and step in from the bustling noises Shaftesbury Ave. and Soho, you instantly feel the warm welcome. Check-In was extremely efficient, it took... More

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Edward M, First of all we would like to show our sincere appreciation for your comments on this forum about your experience at our hotel. Our team is extremely happy to see such a wonderful comment .Especially , Georgia was over the moon when she heard her name was mentioned on this forum. Our team here ensures that our... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a gem! Location is great. Walking distance to all the major sights, right in the theatre district and close to Picadilly Circus. The rooms are well design, slightly small by North American standard but well thought out and met all our needs. Very clean, helpful staff and great service. Would recommend to anyone and would definitely stay... More

shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review

Dear Claudette C We thank you for your wonderful comments. We are pleased to read that you liked your stay with us which shows the quality hospitality experienced here at the BEST WESTERN PREMIER Shaftesbury Piccadilly. We hope to be of your service again in the recent future. Kind Regards, Prashant Marne BEST WESTERN PREMIER Shaftesbury Piccadilly More

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Additional Information about BEST WESTERN PREMIER Shaftesbury Hotel

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — BEST WESTERN PREMIER Shaftesbury Hotel 4*
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Also Known As:
Best Western London
London Best Western
BEST WESTERN PREMIER Shaftesbury Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#216 Luxury Hotel in London #229 Romantic Hotel in London #260 Family Hotel in London #293 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 
Number of rooms
67

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